The deep cleaning requested was very thorough. All areas we talked about during the walkthrough…read morewere cleaned well and expectations were met.

THIS WAS AN EXPERIENCE HERE, AND I WOULD ADVISE CONSUMERS TO RUN FAST AWAY FROM THIS COMPANY UNLESS…read moreYOU'RE HAPPY FOR PAYING TO NOT HAVE YOUR PLACE CLEAN. Scheduled an appt to have the move-in cleaning special, since I would be moving into my house in a few wks. I was told the whole process would take 4hrs., and I needed to do a walk through before and after. THIS WAS A HUGE MISTAKE ON MY END. Before scheduling I gave the manager Theresa a list of things that I needed to have cleaned, and she said they would be able to accommodate the list. The team lead Heather and another person came out last wk. to clean my house, and I asked her if she had the list of things that I needed to have cleaned. Heather said yes. After 4hrs. I came back to the house; however, I didn't do a walk through. I needed to get back to work and was rushing for time. The next day I had to do some repairs on the house, and I noticed that the house wasn't clean completely. There were cobwebs on the walls of the room, dog hair on the basement steps from the previous owner, dirt within the window seal, and the carpets in the closet wasn't vacuumed. The services wasn't event worth $400. I didn't call and complain immediately after this and felt I will do the cleaning myself. Within a few days I got 2 surveys from the company. I figured I called them and provide feedback. I called and spoke to Loren on 02-26-2026, and she reported that they would have someone come back to the house to address my concerns. Loren said she would share my complaint with Theresa. I got a voicemail yesterday from a male whose name I couldn't understand. I called back today, and spoke to Loren and told her that I received a voicemail message to call back the office. Loren told me that they wouldn't send anyone out to address my concerns, and if I wanted someone to come to the house I would need to pay another $85. After reading another complaint prior from another customer on Yelp about this company, I should have ran. You would have better success with a 5yr cleaning your house than this company. It takes a lifetime to get a customer and only 1 second to lose one.

I normally clean my own home but wanted to hire someone for a deep cleaning. I found Susana and…read moreGianfranco through Yelp. Within hours of me filling out the Yelp form, they were in my home, and by that afternoon they sent a quote and we scheduled a date. All communications - details, appointment confirmation/reminder, arrival - were communicated clearly and timely basis via Yelp and text. Susana inquired if there were any specific cleaning products I liked, and used those I requested for the floors and stainless steel. On cleaning day they arrived equipped with all tools and supplies. Their crew of 4 total spent 6-1/2 hours cleaning my house. There was a kitchen specialist and a bathroom specialist, with the other two going room-by-room to the other areas of the house. The outcome was wonderful. It felt as if the bathrooms were detailed by hand and the kitchen feels brand new! All other areas of the home were detailed as well, with all surfaces being cleaned. Also, the house smelled great. It was a treat to have this team do in a day what I usually do over many weeks! I can't recommend this team enough. In addition to presenting themselves professionally before the job, they were super-professional and diligent while working. They know what they are doing and do it with a quiet pride. Thank you!

I booked a one time deep cleaning service with Sussy and I'm really impressed with the results!…read moreThis level of cleaning had never been done in the house before, and it is literally the cleanest it has ever been. They were very hard working, did the laundry, vacuumed, and mopped the entire house. They put in a lot of effort, paid close attention to detail, and were very sweet people throughout the process. I really appreciate their hard work and will definitely reach out again when I need cleaning services in the future!