After being with my previous rheumatology clinic for over 10 years, I was honestly nervous about…read moreswitching to a larger practice. I couldn't have been more wrong, and I'm so grateful I made the change. From my very first interaction, I have been incredibly impressed with how organized, professional, and genuinely kind everyone has been. Every single person I've spoken with has treated me with compassion, patience, and respect. I made it a point to remember some of their names because they all stood out: Essence, Erica, Rachel, Brittany, Dr. DeFrancisco, and Dr. Tyler (and I know I'm forgetting a few others who were just as wonderful!). What truly won me over was an experience that reminded me of how doctor's offices used to be--when people genuinely cared about the patient, not just the appointment schedule. While I was receiving an infusion, I desperately needed a cortisone injection. Even though Dr. DeFrancisco wasn't at that location that day, he responded to my message almost immediately, coordinated with the staff between offices, and arranged for Dr. Tyler to see me right then and there without a scheduled appointment. That level of teamwork, communication, and patient care is rare, and it meant so much to me. Dr. Tyler was absolutely hilarious and instantly put me at ease, and Dr. DeFrancisco has been everything I hoped for in a rheumatologist--knowledgeable, responsive, and genuinely invested in his patients. It's not often that every single person you encounter at a medical practice leaves a positive impression, but that has truly been my experience here. I can't recommend this practice highly enough. If you're hesitant about making a switch like I was, don't be. I'm so happy I did.

I highly recommend this clinic. I'm not sure why they have negative reviews but both the front desk…read moreand Dr. Tyler are wonderful. Simply fabulous. Dr. Tyler took her time with me and truly listened to me. I had actually given up on feeling better. The medicine she prescribed completely fixed the problem after months of feeling terrible with a different physician. Plus, my emails/phone calls are always answered promptly. This place is wonderful.

After probably 30 years at UC Health Lone Tree Primary Care, and after having had primary care…read moreappts cancelled out from under me with no reason given, I opted to find a new primary care provider. FOUND HIM! Just had a great and complete 'new' patient exam with Dr Muir. VERY complete. Addressed every and all issues. He cared and he listened! Very impressed. Blood work to catch up as well as establish with a new provider all taken care of. It's amazing how being listened to can positively influence so much. Thank you Dr Muir, Jennifer and Aspire Health.

Yes I have upped my score. Got to see my primary nurse practitioner. What a great professional,…read moreAimee took the time to listen and talked to me as a friend would. She tells you what she thinks and not what you want to hear. Highly recommend her to anyone looking for a primary care professional. By the way the rest of them are friendly, so your safe lol

I've been a patient of Dr. Jendry for over three years, and the very first time I met with him, he…read moresat down and gave me thirty minutes of frank, honest, one-on-one conversation. I came in with a litany of concerns and, one by one, he knocked them down with his practical experience and his insights. This man is a calming presence, a sharp intellect, and a marvelous bedside manner. Whereas my previous PCP had referred to me as "intense" and always kept a mobile, stainless-steel tray between his body and mine, hiding from my onslaught of questions and concerns, Dr. Jendry is absolutely the opposite. Warm, kind, and empathetic, he radiates comfort and support, relying on his decades of experience and education. Without hesitation, I can honestly state that Dr. Jendry is the best PCP I've ever had, and I walked out of his office feeling the weight of uncertainty and concern having completely evaporated. I'm in a good mood, with a bright future, because he took the time to LISTEN to me and make solid, medical suggestions. Thank you, Dr. Jendry.

I've seen both Dr. Rauzi, Dr. Jendry, and Jenny the NP…read more Dr. Rauzi is great when you need all your technical exams done, or urgent cares. Bronchitis, sinus infections, flus, requests for bloodwork or MRIS, kidney stones, and maintenance medications. Dr. jendry I find to be the compassionate and willing to do the most digging when it comes to complex medical problems. I have complex needs and he has been nothing short of providing me a quality of life again. Jenny, well she has zero bed side manner. This past week I went in with a severe cough that kept me up, and she sent me in my way saying it's really nothing and to ride it out. I ended up the in ER because I was wheezing, coughing up blood, and couldn't catch my breath. Acute bronchitis. Also, because I was self pay I had only asked since jendry wasn't in if they were okay writing a controlled script to save me another 90 dollar visit, and she insinuated I had 400 of this substance when I did not. I would avoid her appointments if possible. Eileen's husband is the best MA ever. Euler and all the front desk is amazing. I've never seen dr. Glossier but from what I've heard he's pretty outstanding too.

My PCP helped me select this practice since I moved near the area. My appointment was today,…read more9/14/26, with Josh Katz which went very well. He asked several questions about my history The check in process was very easy and the staff members were very friendly. I feel confident that I made the right decision to come here.

The same morning I posted this review, I received a call from Jamie, the Billing Manager. She was…read morevery helpful, took the time to listen to my concerns and explain how their self-pay billing works, and followed up by email with the complete self-pay rates for each possible new-patient CPT visit level. I really appreciate how quickly Jamie reached out and how thoroughly she addressed my concerns. This was exactly the information I had been trying to obtain before scheduling, and her response gave me a much better impression of the practice. I think it's important to recognize when a business listens, responds, and makes things right.

Parker's family care is amazing. This is the best medial practice I have even been to. the staff…read moretreats you as a whole person not just a symptom. Ally is amazing! She is so personable and professional. I feel like she truly listens!

In a time where service and response times are poor, PFC goes above and beyond! Their office staff…read moreis unbelievably professional, timely in their response, and beyond helpful. I've been a patient for 15 years and the staff has not changed significantly - which speaks volumes for the business. Their doctors, nurses and care team are patient, understanding, offer solid advice and follow up as needed. I absolutely love this office and care team! They truly put your health above everything else.

Nurses are kind and knowledgeable. I had good experience. Thanks to Harvard surgery center.read more

I just had 2 eye surgeries at Harvard Park Surgery Center and while the staff from check in to…read morepre-op to the procedure to post-op were all amazing (exceedingly kind, thoughtful, skilled, excellent professionals), the billing department is not at all of the same caliber. I was told I was going to pay $1k at the time of surgery, but they said I needed to pay $3500 and they refused to run it through my insurance (where they are in-network providers). I really had no choice but to pay as I already had the surgery scheduled. They claimed they had called me and told me about this amount, but I know how to use a phone and check VM and they most definitely did not call. Lying on top of making big errors isn't a good look. Harvard Park miscalculated and significantly overcharged me and it was a total pain to try to get in contact with someone to get their error sorted. The receptionist wouldn't give me the email for billing because only the office manager can give out that information. Huh?? After four phone voice mails finally a local person called me back, but the main billing office never did. Still trying to get this fixed - total annoying waste of my time. They also double charged my insurance. While the most important staff here are truly incredible (all the medical folks) the administration is sub-par. I would not choose to have a procedure again at Harvard Park.

Slow clear explanation and gives in detail any issues or questions I have. Always on time and very…read moreclear and professional. No deadline to rush you out. I have not had that in over 39 years. They are great.

The best thing I can say is DON'T. In the past year, I've called 4 times to get some additional…read moreinformation on different conditions. Each time, I left messages for the provider, and the message I got back was, "the provider says you have to come in." These were relatively minor issues that, in the past, other offices were able to answer over the phone. We all know that health care is now big business and the providers don't get paid unless they have someone come in. Recently I called to set up an appointment with an alternate provider (in the same office), and I was told that wouldn't be possible. They even put me on hold to verify this. I have never experienced this before. After reading some of the other reviews, the providers might want to take a serious look at the office staff. It looks like the days of Dr. Welby are in the past (Google it).