At first, I didn't like Trellis. My dad was there for a month and he has Alzheimer's. Too many…read morefacilities are not prepared to handle these types of patients, however with the rise in Alzheimer's patients they better figure it out fast! I found that Trellis staff actually cared and tried to make it the best experience for my dad. After 6 months my dad broke a hip and is now at Skye Canyon. The staff here are horrible. They do not care, they act inconvenienced, etc. So I pick Trellis all day long over Skye Canyon!

My 88‑year‑old dad spent 24 days at Trellis Centennial Rehabilitation Facility after a six‑day stay…read moreat Centennial Hills Hospital, where he was treated for malnourishment and severe dehydration caused by a brutal case of shingles. Once he was deemed "medically stable," the hospital transferred him here for physical rehabilitation. Like most patients arriving at Trellis, he came in on a gurney--weak, confused, and suffering from "hospital delirium," a condition I had never heard of until then. He had a long road ahead of him. The facility itself was nicer than I expected: large common areas with plenty of seating, big‑screen TVs at both ends, and a pleasant outdoor courtyard. But the real strength of Trellis is the healthcare staff. They were exceptional. My dad's primary CNA, Aleah, was the standout--truly the star of the show. Watching her care for my dad, I would have believed she was caring for one of her own family members. Even when he was ornery or threw her a curveball, she handled it with patience and grace. His occupational therapist, Raymond, and his physical therapist, Badge, were also excellent. And across the board--from nurses to CNAs to PTs, OTs, nutritionists, and housekeeping--the clinical team was skilled, compassionate, and consistently attentive. They are the reason my dad made real progress. Unfortunately, the administrative side of Trellis is a completely different story. From the moment we arrived, we were handed a stack (well, an electronic stack) of forms. I understand the need for paperwork, but the entire process felt designed more to protect the facility than to support my dad's recovery. The biggest issue involved my dad's macular degeneration treatments. He receives eye injections every seven weeks, and one of those appointments fell during his stay. I started trying to coordinate it a week in advance. His doctor's office explained that because he was a resident at Trellis, Trellis--not Medicare--had to be billed. If they billed Medicare, it would be denied. What followed was a frustrating loop of unanswered messages, unclear answers, and administrative runaround. Despite my efforts, I ultimately had to cancel the appointment. As we approached the 20‑day mark--the point at which Medicare stops covering 100% and the patient becomes responsible for $217 per day--the business office suddenly appeared to say my dad was "nearing his baseline." Interestingly, none of his healthcare providers agreed with that assessment. Still, after five additional days, the administrative staff declared he had reached maximum improvement and discharged him. My dad and I were both uneasy about it, though it did allow me to get him to his eye appointment that same day. Now, nearly two months post‑rehab, my dad is doing better than he was before he got sick--despite the admin team insisting he had "baselined" long ago. Go figure. I do want to acknowledge Julie at the front desk, who was consistently pleasant and helpful in navigating the administrative maze. In the end, I owe a tremendous debt of gratitude to the healthcare workers at Trellis. Their skill and compassion got my dad back on his feet. The administrative staff, however, made an already stressful situation far more difficult than it needed to be. Healthcare workers: 5 stars. Administrative staff: 1 star.

My experience at the Marquis was outstanding. I spent 10 weeks recovering from two serious…read moreinfections. The staff was caring and quick to help me whenever I needed anything. I felt confident that I was being well taken care of and my recovery went very well because of the care I received while there. The facility is clean and well maintained. I would definitely recommend the Marquis at Centennial. - DelRay Olsen

Who ever is in charge of answering phones today @ 9:50am. They are hanging up on the calls. Also…read morehas an attitude. Please choose caring Customer service workers . Having my father in law in rehab is hard enough to deal with. To be treated like this is uncalled for.

My stepson was admitted to PAM Centennial for extensive rehab following a severe motorcycle…read moreaccident and did tremendously well. The nursing and PT/OT staff were fantastic. They specialized his therapy for when he came home and were nothing but encouraging. The medical and pain management doctors, however, left much to be desired. Little to no time was spent with him, and his pain management doctor (Dr. Ronald Kong) did not send his prescriptions to the pharmacy for his pain medication, leaving him in horrific pain for over 24 hours before we could FINALLY get a doctor at PAM (Dr. Steel) to provide them, thanks to Carmen, the charge nurse, and her tenacious follow-up. Do I recommend this facility for extensive rehab therapy? Most definitely! Do I recommend the nursing staff? Absolutely! Doctors? Not so much.

This place is o.k. Doctor will come in amd tell the family what they want to hear, how they are…read moregoing to help your loved one , etc. Doctor said PT and OT would be there on Monday.It took them three days to get someone to see her. Honestly, if you truly love your loved ones... bring them home, have a nurse come to the house to work with them and care for them as out of the 3 facilities mother was in, this was the best one which is sad as they hardly worked with her and ahe lost 11 pounds in a month.

Tha place is very beautiful clean , and the food is very good CNA and nurses are doing excellent…read morejobs and also the therapists I'm very empress for the service. The problem is the DON is very mean to the workers I don't like her at all. Is the not good for the patients and also the workers.

They don't take care of their patients like they should. This is the worst place ever!! They should…read morebe ashamed of themselves but they are about the money especially when they have administrative ask you well does she have assets? Seriously!! Also the doctor that is there doesn't care about the patients when they desperately need help. My mother starved herself in this place with no help and got sent home with feces all over herself.

My dad was brought here March 12 in the evening and passed March 14 in the morning. In the almost…read moretwo days, the whole staff was amazing. The cleaning lady was friendly and stated she too used this facility for her mother. The nurses were super kind and willing to answer any questions I had, or my mom/sister about my dad's condition and medications. The social worker was very attentive. Very pleased with the staff, especially after reading some of the not so great reviews from before. I can only assume there was a changeover in staff. The facility itself was clean. My dad's room was very soothing and the decor/paint job was a calming sage green. My dad said he just wanted to be comfortable while he waited to pass and this facility accommodated it wonderfully. Obviously no one wants to have to deal with death, but would recommend this facility if you or your loved one is in Vegas.

Great care my mother. I am very pleased with the service. It's a calm and comfortable atmosphere.read more

I cannot say enough good things about Reliant Home Health Care. From the very first interaction…read morewith Caleb in the UMC hospital post-surgery, to the endless home visits by Tim, Steve and Mark, their professionalism, care and attention to detail stood out (this was my third home health care team after my ski accident over a year ago). Reliant's team consistently went above and beyond, not only addressing my medical needs but also providing support and advice in navigating the healthcare system. Communication was excellent throughout. Jasmine in the office kept me informed, answered every question thoroughly, and they were always responsive and accessible. Perhaps the most impressive was their commitment to quality care. They took the time to personalize their approach, ensuring that every aspect of care was tailored specifically to my needs. That level of dedication is rare, deeply appreciated, and made my wife and I feel like we had the best home health team possible. I would highly recommend Reliant to anyone in need of home health services. They provide not just care, but peace of mind.

Tim and his staff are amazing. They are the most efficient team and very professional. Everyone…read moreinvolved in your case knows every detail. Tim explains everything in detail and the reason why things happen. They took care of me for 9 months after my quadruple bypass surgery and two infections that followed needing surgy for. He got me thru using a wound vac for six months and the rest of the healing period. He was not only key in my recovery but also with my mental attitude. He can read people very well and sees when you're at your emotional end with the recovery process and knows just how to keep you going. Tim is an amazing medical professional and runs a high-quality company.

Called office for questions and office is very informative and professionalism at answering my…read morequestions.

Caring, professional in-home nursing and physical therapy. A wonderful transition out of hospital…read moreto hopefully get you to where you were before your injury or illness. I can't thank or recommend them enough.

The nursing staff in rehab were mostly wonderful. They do take good care of you, which is more…read morethan I can say for the doctors. Imagine my surprise when I was told that there really weren't doctors in the rehab facility. Interesting, since it's connected to both the hospital and the medical building. The emergency room nurse inserted the IV which exploded 4 times. Ultimately it became infected, which the only resident misdiagnosed, because it wasn't hot. I guess he missed the acute redness and my swollen fingers. The therapists were adequate for their jobs. Nothing special. A rather unpleasant 10 day stay. Would not recommend.

The entire staff at the hospital was very friendly and caring. The hospital was clean in every…read moredepartment