Jennifer was a huge help with the process and thorough with the explanations. I love my experience…read morehere and would recommend a visit!

I had a great experience working with Tony F. He's down to earth, transparent, and made the entire…read moreprocess feel straightforward from start to finish. I called ahead, set an appointment, and was in and out the same day. The process was simple--especially since I was paying cash--and there was zero pressure at any point. It really felt like the focus was on service rather than selling. Overall, a smooth, efficient experience. I'll most likely be back to explore their battery warranty options once I've had a chance to review the terms more closely.

Amazing experience with Phat Auto, normally I avoid dealers because trust issues lol. I appreciate…read morehow everything is very transparent and Jue auto did an inspection prior to purchase. I'm so in love with this baby!! It's a dream car from 2002. I highly recommend and what an incredible experience

Phat is the most amazing guy. He used to work as a master technician for Toyota for many years and…read morethen started his own buisness. He is one of the nicest guys and I trust him with our cars because of how honest he is with the work that needs to be done. He also really funny and humble. I was referred to him by several friends. Phat only services people referred to him so you can't come to him unless you are refered by a family or friend who already goes to him. His main buisness is fixing up cars and reselling them. Please check them out if your looking for cars to purchase.

Made the trade in processes super easy and got me the vehicle I wanted 10/10 experience.read more

I had an excellent experience purchasing my truck thanks to Joseph Baeza and the entire team at…read moreEnvision Toyota of West Covina. Joseph was extremely professional, knowledgeable, and helpful throughout the whole process. He made everything smooth and stress-free and got me in and out quickly with my dream truck. The dealership itself was very clean, organized, and welcoming, and all of the staff were friendly and helpful from start to finish. I truly appreciate the great customer service and the effort Joseph put into making sure everything went perfectly. I highly recommend asking for Joseph Baeza if you're looking for a new or used vehicle. This definitely won't be my last time buying from this dealership. Thanks again for the outstanding experience!

I sent an inquiry for a Camry XSE Sunday morning with my budget. Shawn Castillo reached out to me…read moreshortly after. After a few messages, we had agreed on a price that fit my budget. I then drove to Longo Toyota, met with Shawn and looked at the car. Everything was as promised, then straight to the finance office. The purchase process took about 1 hour. Nothing but a great experience and a efficient purchase process. I'm looking forward to buy more from Longo Toyota for my family and friends. Thanks to Shawn and Malik from finance for making the process buttery smooth.

I Worked with Dalina on a recent Tacoma purchase. She went above and beyond working with the…read morefinance department to get my son (recent West Point grad) approved for the military rebate. This is my fourth Toyota from Longo and I have never been disappointed with the price, selection or the sales people. Even though we live in San Diego our next Toyota will be from Longo. Thanks Dalina!

Danny vu gave us a a great shopping experience.. he made sure we were comfortable. He made sure we…read moredidn't take what we didn't want. All over great experience. Would 10/10 recommend..

Took my Challenger in for a high pitched squeak and what feels like a hard bump when turning at low…read morespeeds to the right. My powertrain warranty is still good, however, the service department advised that each issue would cost $240 to diagnose and wouldn't covered by the power train warranty. If the issue ended up being power train related the work would be under warranty but the $240 diagnostics FEES would still be paid. This feels like a scam to me. This isn't the first time I've brought my car in for these issues, they just failed to fix them. The diagnostic alone was quoted to take 2-3 days to complete and not including Saturday, which today is Saturday. Then longer for the work to be completed. This isn't the first time I brought my vehicle in for these issues, they just failed to fix them the first time. Dodge has really failed me as a customer and because of this I won't be buying another Dodge. They don't make them like they did for Al Bundy!

Great group of guys. Jack is the man who always takes care of us with our service needs. This is…read moreone dealership that's got their act together. The crew here really gells together.

had a terrible experience working with Rudy Knoblloch at Reynolds GMC. At first, he came off…read morefriendly and helpful, but that completely changed the moment I mentioned I was shopping around and comparing prices with other dealerships. The pricing he gave me felt seriously inflated, especially for a truck he didn't even have on the lot and needed to source from another dealership. He became extremely pushy, constantly pressuring me for a quick answer because, according to him, he had to "lock it in" elsewhere. I specifically asked questions about the "max trailering" package because I wanted to understand if it was worth it. After doing my research, I decided I didn't need it and didn't want to pay an extra $5,000. That's when the attitude really shifted. He kept pressing for a "final answer," and when I told him I had doubts, he abruptly said he would be "bowing out." Trying to still move forward on my own, I simply asked him which dealership the truck was coming from so I could follow up directly. His response? He told me to f*** off and refused to share the information. Completely unprofessional, disrespectful, and honestly shady behavior. I would strongly recommend taking your business elsewhere if you value transparency and basic respect as a customer. F this guy, dont work w him . Hes got a pushy attitude snd a two face, he really lived up to the "used csr salesman" shadiness.

Tina in the service department took care of me as I brought my 2016 Ford Mustang for the works…read morepackage. I had a coupon and Tina got approval to honor the coupon. I also had enough points for a free works package. So my service was free. Thank you, Tina, and Performance Ford of Covina! -Eddie Nava

Sales review: Sales person: Razi…read more I found the color Mach E Rally I wanted: star white that I was looking for and contacted the dealer yesterday. Sales person said come in and test drive it. Got an email to confirm I can test drive it. I wanted to test the suspension out. When I came in today, the same salesperson said no test drive is available unless I was buying at MSRP. I was stunned - I asked is this normal for a dealer to refuse a test drive ? He said the Rally is a constrained trim and the dealer said no test drives unless you are buying. I walked out. Do NOT go to this shady dealer. They think their cars don't smell...

Friendly staff. They…read morehad the car I wanted. We worked on a price and we agreed. I had an issue the next day, and they took care of it within that day and even offered me a loaner. Great service, nice people.

They work with you to give you the best price and give you all the information you need. Very…read morefriendly, great service.