I was interested in purchasing a low mileage vehicle with a great warranty, and that's exactly what…read moreI received. I had the best customer service from Roberto Reyes. Roberto helped me pick from a wide range of great cars with very low miles. The vibe when I walked in was amazing and the consistency of every employee there was definitely infectious. I recommend Drive Time on Firestone to any and everyone seeking an amazing and great quality vehicle! Thank you for not only your patience but also your support with my family.

Just want to say it's all my fault for buying from DriveTime. Just wanted to give an update because…read morea lot of people ask me why I still have this truck. It's been 3 years of on time payments. I bought the truck for $27k, made 36 straight payments on time which adds up to around $27k paid already... and I still owe almost $20k. Meanwhile the truck is falling apart. I looked into refinancing for a lower interest payment, but unfortunately most car loans are front loaded with interest in the first couple years, so refinancing now just restarts the front loaded interest payments. I am finally seeing the principal get paid. Basically I'm stuck unless I dump $10k to get away from this truck and loan. Truck was recently estimated around $10k trade in value, so to get into something else I'd need to come up with around $10k just to get out of being upside down. I understand bad credit loans are expensive no matter where you go. My son died, I completely fell apart mentally for a while, missed payments on my previous vehicle and it got repo'd. Once I finally started functioning again I needed a truck for work and DriveTime got me. Wouldn't even be as bad if the truck was actually in decent shape. I take really good care of my vehicles. This was just one of those "gotcha" situations and I wanted to share it so maybe somebody else doesn't end up in the same spot. Don't get got like me.

Hands down one of the best dealerships I've ever worked with. Greg is honest, reliable, and…read moregenuinely looks out for you throughout the entire process. Any problems or concerns I had with the vehicle I selected were fixed. Thank you Greg, I truly appreciate it!

I recently purchased a vehicle from this used car dealership, and overall, my experience was very…read morepositive. From the moment I arrived, I was greeted by Greg who was friendly, approachable, and not overly pushy, which made a big difference compared to other dealerships I've visited.The selection of vehicles was solid, with a variety of options at different price points. The car I ended up choosing was clean, well maintained. I appreciated that they allowed me to take my time inspecting the vehicle and didn't rush me through the process. One of the highlights of my experience was the transparency. The salesperson was upfront about the vehicle's history, provided a full report, and answered all of my questions honestly. They also walked me through the financing options clearly, making sure I understood everything before moving forward. There were no surprise fees or last minute changes, which I really valued. The buying process itself was smooth and relatively quick. The paperwork was handled efficiently, and Greg made sure I was comfortable every step of the way. They also made an effort to ensure the car was ready to go before I drove off the lot. In the end, I felt confident in my purchase and appreciated the professionalism and honesty shown. I would definitely consider returning in the future and would recommend this dealership to others looking for a reliable used car and a straightforward buying experience.

I had an excellent experience at this Toyota dealership. From the moment I walked in, the staff was…read morewelcoming, professional, and genuinely focused on helping me. They took the time to answer all my questions without any pressure, which made the whole process feel comfortable and stress-free. The sales team was knowledgeable and transparent, and they made sure I understood every step, from selecting the right vehicle to finalizing the paperwork. The service was efficient, and I truly appreciated how smooth everything went. Overall, I'm very satisfied with my experience and would highly recommend this dealership to anyone looking for great customer service and a hassle-free car buying experience. Special shoutout to Sir Jojo and Sir Jay for making it possible. I know getting the car that i want is a little too much to handle right now. Thank you very much guys!

Arvin is such a pleasure to work with. He is the best and really knows his stuff. He worked with me…read moreeven though I have not so great credit and no down payment and even with that I have great monthly payments. Thanx Arvin!

Everything they advertised was a lie and they do not do in house financing. They gas light you just…read moreto run your credit. The sale rep Jasmin was not professional and didn't know anything about the vehicle.

The Yelp Soap Opera Series: Episode 100 'Mickey Took My Soul!' So, I finally went to Mickey's Car…read moreSales the same place where apparently credit scores vanish, engines explode, and people get "charged $100 a day for breathing." I was ready to witness this chaos live. Guess what? Nothing happened. My credit was checked after I gave permission (wild concept, right?), my contract actually matched what I signed (shocking!), and nobody called the cops on my car. It's crazy how some people forget what a credit application means. You check your credit. You get approved. You sign. You drive. That's literally how buying a car works, not a Netflix thriller. And about the "stolen car" thing? The only thing stolen around here is time spent reading those creative writing projects disguised as reviews. Before I left, the staff double checked my oil and coolant, offered me water, and even helped me set up my Bluetooth. Meanwhile, I didn't see any villains plotting scams in the corner just customers driving off smiling. Mickey himself is 100% real not an AI, not a hologram, not "just a face for the dealership." He's the dude who literally told someone, "Please answer your phone, my assistant will call you RIGHT NOW and give you the address." Who does that? A professional who actually works. So to the future buyers scrolling through these Yelp horror novels relax. You're not entering a scam zone; you're entering a dealership that knows what it's doing. Bring your down payment, your sense of humor, and maybe a popcorn bucket to enjoy the drama from the sidelines. Because the only thing fake here are those reviews.

It's a small dealer. I called in and they didn't have the car I wanted but they said that they had…read moreone that was coming in later that week. I'm glad I waited. It was very quick because I knew what I wanted. They financed me right away. I didn't know they offered financing for low credit scores. I highly recommend!

DO NOT BUY A CAR HERE , read all the yelp reviews …read more Not even a month and two things have happened to my car , literally driving it home the first day , my steering wheel stopped working , and they took it in to fix it . And now 22 days after this has happened ! we mentioned the 30 day warranty and they said no such thing even thought they gave us that lie when showing us the car . And they clean their hands with saying " you bought it as is" trust me when I say they are not honest people here . They are selling bad cars ! They need to be looked and investigated under the lemon law! I will definitely be looking into it and a lawyer

I needed a car but had a recent repo and most places were giving me a hard time with high interest…read morerates and not very many options. Went to Acceler8 Performance in Downey Nora was willing to work with a down payment I could afford and reasonable monthly payments. Anyone out there looking for a car talk to Nora at Acceler8 performance she is knowledgeable and will work with you. Thanks to them im back on the road.

This was one of the most frustrating and disappointing car-buying experiences I've had…read more I purchased a Mustang from Acceler8 Performance for $30,000, and within one day, I took it to a mechanic to get it checked. What they found was unacceptable for any dealership sale: The front left headlight and turn signal didn't work because it was completely disconnected The EVAP tank had a hole in it and was zip-tied to the vehicle The passenger-side window controls didn't function at all The windshield washer fluid system doesn't even spray--it leaks out instead These are not minor issues. These are basic functionality and safety-related problems that should have been addressed or disclosed before selling the car. On top of that, the salesman skimmed over and downplayed the accident history on the Carfax, which only became clearer after the purchase. When I reached out to them about the major issues (especially the headlight and EVAP system), they initially ghosted me for several days. Then, out of nowhere, their mechanic texted me saying I could bring the car in--after I had already authorized and paid for repairs myself just to make the car usable. They never reimbursed me or took responsibility. Communication completely fell apart once the sale was done, and I also received no real help regarding title updates or follow-up questions. Overall, this experience showed a clear lack of transparency, quality control, and accountability. If you're considering buying from Acceler8 Performance, I would strongly recommend getting an independent inspection beforehand--or better yet, going somewhere else entirely.

Review for Christopher Torres - Penske Toyota, Downey I had…read morethe pleasure of working with Christopher Torres on February 19, 2026, and I can't recommend him enough. From the moment I arrived, he was professional, courteous, and attentive. He walked me through the service, took detailed photos of my truck, and kept me updated every step of the way. When a small issue came up with my truck wash, Christopher personally called me, apologized, and made it right--allowing me to come in and have my truck properly washed. His communication was excellent, his follow-through flawless, and he made the entire experience smooth and stress-free. Christopher is the reason I'll continue to choose Penske Toyota. He represents what great customer service should be--professional, reliable, and genuinely caring. If you have the chance, ask for him as your service advisor; he's outstanding.

I've been coming to this location for a while and have never had any issues, which is why I feel…read moreit's important to share this experience. We came in for an oil change shortly before closing. I completely understand that it was later in the day, and I would have had no problem being told to come back another time. However, we were still accepted for service by Nancy Velasco and told the car would be ready in about 40 minutes. When we returned shortly after, we received a call by her asking where we were, and the tone felt unnecessarily passive aggressive. From the initial interaction to the follow up, the communication came across with an attitude that didn't feel welcoming or professional. I also spoke briefly with a manager, but the concern seemed a bit dismissed, which was disappointing. I truly understand that working with customers especially close to closing can be frustrating at times. But a simple, polite response goes a long way, especially for returning customers like us. Overall, I still value this location and the service I've received in the past, but I hope this is something that can be addressed moving forward. I would hate to come back and see her with the same attitude. A little kindness and professionalism makes all the difference

I came across a listing from Our Next Car for a 2011 Toyota Sienna with only 44K miles for $12,999,…read moreand honestly thought it had to be too good to be true. We had been hoping to find an affordable, clean, and reliable Sienna after a bad experience with a previous dealership. The same day we came in to test drive the vehicle, I told Will that we wanted to move forward with the purchase. When we returned the very next day, he already had all of the paperwork prepared and ready for us to sign. We completed the purchase that day and also dropped off two other vehicles we needed to sell, after Will let us know he could help us with that as well. Working with Will has been a completely different experience from what we've had elsewhere. He was honest, straightforward, and respectful of our time. The vehicle was genuinely in fantastic condition, the paperwork process was efficient, and the entire experience was smooth and stress-free. He also made it clear that if anything came up after the purchase, we could reach out and they would take care of it, which meant a lot to us. Will listed our other vehicles right away and even handles the detailing--either as a paid service or by deducting it from the sale price. He's very transparent about his pricing and only makes $500 on trade-ins, which feels more than fair given the convenience and the amount of work involved. It truly feels like a one-stop shop, and we really appreciate how seamless everything has been. We're looking forward to continuing to work with Will and will absolutely be coming back when we're ready for our next vehicle purchase. Thank you, Will--we truly appreciate your honesty and professionalism!

We left our car for them to sell on consignment. We received not one call regarding any test drives…read moreor offers, picked up the car and found the car had been driven 5,000 miles in 7 months. Not what we expected

Great experience today had a great sale associate name Juan he told me I was walking out with a…read morevehicle and he did not stop until I did was suspecting to walk out with a older model vehicle and he put me in a 2025 great customer service will recommend when you go to Downey Hyundai ask for juan you will not be disappointed thank you so much Juan !

I had an absolutely amazing experience working with Pamela at Hyundai of Downey! From the moment I…read morewalked in, she was professional, welcoming, and genuinely attentive to what I was looking for. She goes above and beyond in every sense, taking the time to explain everything clearly, answering all my questions with patience, and making sure I felt confident every step of the way. What truly sets Pamela apart is her dedication and work ethic. You can tell she genuinely cares about her customers and isn't just trying to make a sale, she wants you to leave happy and satisfied. She made the entire process smooth, stress-free, and even enjoyable, which is rare when buying a car! If you're looking for someone trustworthy, knowledgeable, and incredibly hardworking, Pamela is the person to go to. I can't recommend her enough! she is truly exceptional at what she does!