Since I started living here it has been amazing to say the least. The staff are amazing and quick…read moreto respond to requests. 5 stars would recommend.

If there was a way to give zero stars I would. First and foremost, DO NOT RENT #2104…read more - 2 months after moving in I had a massive leak in the ceiling of the master bathroom. They had to gut it, put an industrial fan in there non stop for 2 weeks and then make the repairs. 1 month in total that I had no use of that bathroom. - The fridge/freezer leaked on 3 occasions. - The heat went out in January because the filter that's supposed to be changed every 30 days was so backed up it made the HVAC stop completely. - Starting in June through October when I moved out there were 19 separate events of my smoke detectors going off in the middle of the night - like 2a,3a,4a lasting anywhere between 2-5 hours per event. The event that made the decision for me to move out was when I called the property manager at midnight, while the alarm going off, my dog whining and barking in the back ground and when I asked her what I could do she said "you just have to ride it out. That event lasted 5 hours. The property manager directly gaslighted me by accusing me of holding a lighter up to the sensor to make it go off. Several electricians came out and check all the same things, they changed batteries - still happened. Replaced with upgraded units - still happened. Right as I was moving out they changed all of them to the best you can buy, I forgot a couple items and when I went back 3 weeks later, one of the units that they had just replaced was beeping again. There is a far bigger problem with that unit, if you want your sanity intact, steer clear of this unit. - In July while the smoke detectors were out of control I lost A/C three times, all due to a 'condensation line'. The same line that caused the flood in the ceiling of my bathroom. Paying $2500+ a month and have that be your home, your safe space, your place of rest and restoration is asinine. The builders cut corners in every way possible so when they talk about 'high-quality finishes', and 'sleek interiors' that is a blatant lie. As for the amenities they claim to have, there are none except the janky grills the put in in 2024. The community and community events - non-existent. The residents who curated the community have all left because of how they were treated by the management. I don't recommend the property at all but especially unit 2104, no human should be asked to experience that.

I lived at Aspen leaf with my friend for 2 years. The first year I lived here it was fine, but it…read moregot progressively worse. The amenities aren't great. The laundry room is constantly having something wrong with it for sometimes days at a time and raising the prices. The hot tub is out of order more often than you'd expect. Grills don't work. Our bathroom constantly had problems. Our toilet didn't flush very well and would get super clogged easily. There's also a constant ant problem. The maintenance guy was apparently super nice to everyone else but would make sexist comments and have an attitude whenever there was something wrong in our apartment. Not to mention, the bathtub paint started peeling less than a year in and they blamed us, saying we would have to pay hundreds and move out for a couple days to get it fixed. When we decided not to renew due to life circumstances the leasing agents were very rude to us. When I went into the office for a monthly event they would harass me about renewing when I had already told them our circumstances. They would also schedule tours for our unit for other people to see without a proper warning. (They sent out letters but they weren't able to be delivered, it could have been a simple email). Our apartment isn't ideal to show as we made the living room into a second bedroom as well as have an ESA. It felt like they were trying to inconvenience us to get back at us. Overall this apartment was fine to live in. It got the job done but toward the end I began to grow tired of all the problems. I would recommend living somewhere else. Also, all the "good" reviews on here (esp google reviews) are because they would enter you into a raffle if you left one. Don't trust it. One thing I will say, the water pressure was the most exceptional thing I'd ever experienced.

My young adult child lived at Aspen Leaf. I was concerned when I read the negative reviews, but…read morehoped they were wrong. Unfortunately, we found them to be accurate. In addition to the concerns regarding the apartment itself, Aspen is in effect refusing to return the deposit. When my child moved in and the deposit was paid, there were 3 tenants, A,B and C. C moved out a year later and D moved in. D was added to the lease a year after the deposit was paid. D moved out 2 months later and cannot be located. Aspen wrote the deposit check to A,B and D. Since D cannot be located, the check is uncashable as it must be endorsed by all. Aspen has not provided any reason why they cannot write a check to just A and B, given that D was not on the lease when the deposit was paid and has no legal right to the deposit funds. I have asked them and their attorney repeatedly for any legal reason that they cannot reissue a check as it appears that they can, but just won't. Their position is that they wrote a check and even though they have been advised that D cannot be located, and therefore the check cannot be cashed, resulting in Aspen keeping the funds, they will keep the funds rather than issue a check that can be cashed. Again, despite multiple written requests, the have not provided any information indicating that they cannot issue a cashable deposit check, just that they will not. I have had to open a case with the Attorney General. I would urge all parents of students to avoid Aspen Leaf and wish that I had heeded the warnings myself. Please note how many of the positive reviews come from individuals who have done tours and not from people who have actually lived here.

Beware. Total ripoff. They say they have an apartment and get you ro pay a NONREFUNDABLE $375.00…read morefor an application. Then magically, there is no apartment and your out $375.

Friendly and welcoming staff. Pool/spa are best during the summer. Love the apartment layouts and…read moreare very spacious which come in handy for the holidays.

From the moment I moved in, I've been thoroughly impressed with Country Club Terrace! The…read moreconvenience factor here is truly outstanding, and two features, in particular, have made my daily life so much smoother. First, the Luxor package delivery system is a game-changer. No more worrying about missed deliveries or rushing to the post office - I feel secure knowing my packages are safely stored and accessible whenever I need them. This is a huge plus for anyone who shops online frequently! Secondly, the online portal for payments and maintenance requests is incredibly user-friendly and efficient. Paying rent is quick and hassle-free, and submitting a maintenance request takes just a few clicks. It's so refreshing to have such a streamlined system in place. The responsiveness of the maintenance team through the portal has also been impressive. Beyond these standout amenities, the thoughtful design of the complex truly enhances the living experience. I love that all the one-bedroom units are corner units, providing an extra level of privacy with no neighbors above or below, and the natural lighting throughout my apartment is fantastic. The grounds are also meticulously maintained, creating a beautiful and welcoming environment. Furthermore, the staff at Country Club Terrace truly shines. In particular, Michelle Tillotson, the Assistant General Manager, is exceptional. Her dedication, caring, and expertise are evident, and I wholeheartedly believe she would excel as General Manager - a promotion that would undoubtedly benefit the entire community, especially given the current vacancy. While we are fortunate to have the guidance of Stephanie Davis, the Regional Manager and previous General Manager, we can't keep her forever and Michelle's daily presence and commitment are invaluable. The entire team here is professional, friendly, and attentive, making Country Club Terrace feel not just like an apartment complex, but a welcoming community. Finally, their communication is absolutely exceptional. I truly appreciate that the management team keeps residents informed through timely emails about everything from early office closures to upcoming community events and any other important information we need to know. This proactive and transparent communication fosters a strong sense of community and makes it easy to stay connected. What truly makes living at Country Club Terrace special is that the management and staff genuinely care about their residents' happiness. They truly go above and beyond to be helpful whenever they can, creating a supportive and positive living environment where you feel like a valued member of the community. As someone accustomed to a smart home, I was also very appreciative that the management team graciously allowed me to install my security doorbell, further enhancing my comfort and security here. This flexibility and willingness to accommodate residents' needs is truly commendable. Even the on-site laundry room is state-of-the-art, featuring a convenient mobile application for payment and for monitoring the progress of your washing and drying cycles. This modern amenity adds yet another layer of convenience to everyday living at Country Club Terrace. Beyond the excellent amenities and service, Country Club Terrace also fosters a strong sense of community through engaging monthly events, ranging from fun activities like planting your own succulent (provided by the complex!) to delicious gatherings like waffle breakfasts. Additionally, residents have access to a beautiful clubhouse, which can be enjoyed on a daily basis or rented out for private events, providing a wonderful space to socialize and celebrate. And let's not forget that the units themselves are gorgeous and very well maintained, offering a comfortable and aesthetically pleasing living space from the moment you move in. An added bonus, especially appreciated in Flagstaff, Arizona, is that each unit is equipped with central air conditioning,a true commodity in this city that ensures comfortable living even during warmer periods. Furthermore, the community's close proximity to the freeway is incredibly convenient for someone like myself who drives for rideshare at all hours, making it easy to access all parts of Flagstaff quickly. Country Club Terrace truly understands the needs of its residents and provides a comfortable, convenient, safe, forward-thinking, well-communicated, accommodating, genuinely caring, community-oriented, beautiful, climate-controlled, and ideally located living experience. I highly recommend this complex to anyone looking for a top-notch place to call home!

I am being extremely honest...This is the worst place I have ever lived in. I did live in other…read morecommunities before. Everyone of them were extremely sweet except for this one. None of them have decency or minimum common sense. They loot you. They impose unnecessary charges on you with ugliest lies. Their community is filled with rats. They make you vacate the house with no prior notices. They are number 1 fraud community. Worst of its kind. Hated my living over there. Today it is me. Tomorrow it can be you!! Be wise in your property selection. These unprofessional people will effect you future residence living. As i mentioned, they are the worst of their kind. If you want peace in your life and if you want happy living then this is definitely not the place that your looking for. Emma and Taylor these are the front office lease representatives, who always give false information and act as if it is our mistake. My lease ends in August, I gave them notice in June, with their lies they made me vacate in July. They informed to vacate when i went to pay the monthly rent. They took the entire month rent and made us vacate on July 5th. They are racists. They show racism. They are the worst staff I have ever come across. WORSTTT!!!!! I hope you understand and spread the word to your families and friends.

My husband and I just moved in and usually I like to wait awhile before reviewing but it wasn't…read morehard in this case. Our apartment has impeccable amenities and the place is incredibly quiet. Yes we are close to NAU and yes we were super worried about it being a college apartment complex but if it is then we definitely don't hear it nor see it. We have met several people and they are either friendly or stick to themselves. The staff is incredible btw. Kyle is your go to for any fixes and just the nicest person and Penny who works the front office is warm, friendly, and super proactive with helping in any way. It is also very close to everything you need in town; Walmart, target, restaurants, etc. I'm so glad we moved in especially without being Flagstaff natives. This is a score for people who are looking for quiet, clean, updated and local.

If you're looking for a comfortable, modern, safe, and spacious place to live, Trailside is just…read morewhat you've been looking for. I recently moved in and couldn't be happier with both the property and my unit. The rent is also a bargain for what you receive in return. Penny, Trailside's fabulous Assistant Business Manager, has been a true highlight of the experience. She's incredibly kind and attentive -- anything you might need, she's ready to assist! I can't begin to explain how refreshing this has been after dealing with my previous landlords of five years. Apartments here are in short supply, so if there's an opening, I'd recommend signing immediately -- you won't be disappointed!

Do not rent here. The building is full of dangerous chemicals that we as, residents keep smelling…read more Management does nothing. The house keeper /cleaning lady Lynn follow my apt all day vaping through vents that would lead to my unit. She has always harassed me even when I lived here before. The building has mold and mildew, leaks. Outside of the building is falling apart. Most of the seniors rely on section 8 and cannot move out like me. They are treated like garbage.

Awesome place to live. I spent the holidays here. Incredible views and great management…read more Maintenance is quick to respond. Thank you.

I love this apartment complex…read more It's within walking distance to NAU (just across the street, about five minutes away from north campus), downtown is fairly close, and there are a few grocery stores within walking distance if you don't own a car. Great for students. I thought that the apartment was priced appropriately given the proximity to campus, comparative to other apartments in the vicinity, University Square is quite a bit cheaper. The apartments themselves are nice and come with all the basics you need. The layout of the apartment is sensible, and the private bathrooms in each of the bathrooms allow you to have some privacy if you're living with roommates. The units are quite standard and aren't luxurious by any stretch, but they provide all I need and I enjoy living here. Last of all, the staff and events they hold made me want to give this apartment complex five stars. A little while ago the complex was taken under new management and they're doing a fantastic job. The staff are genuine and nice and I always enjoy talking to them, they put on events twice-thrice a month where there's (tasty!!) free food, and opportunities to win things, it's always fun. I'd recommend living here.

I have spent the past four years living at university square apartments so I can safely assure you…read morethat you do not want to live here. The rent increases year after year are quite a lot to deal with, but are nothing compared to the inconvenient maintenance work plaguing all of us living here that never seems to actually fix any of the existing problems with the apartment complex. the water is often completely shut off multiple times a week for hours on end; for entire days, several times a month you are expected to be without running water. They often spring inspections on you with sometimes as little as 24 hours notice saying that they will come by some time between the hours of 9am and 5pm to do surface level work on the units in order to charge more next year without actually improving your quality of life at all. They expect not only that you are available during these hours, that your pets are crated for the entirety of this eight hour window, and also that you are not to use your apartment that you pay more and more for every year, during these hours. Communications are one sided, with letters being placed on your door right before they leave the office for the day, giving you no time to respond to them. Emails are often sent out saying that they are out of office, leaving early, or otherwise unavailable during their posted office hours. several times I have had to leave work early to try to visit during these office hours (which are likely the very same hours which you work at your day job) only to find no one there. On another note we strive to keep our patio looking clean and tidy while we see others' full of trash and random assortments of things; yet we receive letters threatening monetary fines, for example, for having potted plants placed in the gravel directly outside of our apartment. If you would like to save yourself some of your sanity I highly recommend you look somewhere else.