Well we made it to/from LAX alive and in time. I will say John was communicative and let us know…read morehow and where to meet, and let us know when he was on his way and if there were any delays. Otherwise, his driving was a little scary; we were picked up not super early in the morning (between 9-11am), but he looked like he was struggling and swerved 2-3 times to stay in his lane. The van was also pretty filthy on the inside; there were nut shells on the floor and didn't seemed it was cleaned for several weeks. I would not recommend especially if your family has any food or pet allergies.

Some things to note in case it's a dealbreaker for your specific situation!…read more - The customer service line doesn't really feel 24/7. For example, I've called in regard to two different booked trips in the past month and only ever got through to someone once (out of about 6 calls total and one unanswered text). - They tend to switch drivers day of trip due to availability and timing which I can totally understand but if you're someone who gets anxious about switch ups like that - just something to note. - There isn't really a way to modify or cancel a trip reservation easily off their website. You'd have to call but as I've mentioned, it was tough getting in touch. However! The little chat function on the website worked pretty quick and they were responsive at first in helping. Then I got ghosted mid-convo bc I think whoever on the other side thought I was done with my questions/asks. - There is a 5% cancellation fee due to the company's bank? This is regardless of time before trip. There are other reputable car service companies that give full refunds for cancellations as long as it's at least an hour before reserved time. This company is cheaper than the ones I'm thinking of so there is balance there! But can get complicated, if like me, you're booking for business trip which is an expense but hard to expense a cancellation fee on top of a different res elsewhere. But also, I had one experience where there wasn't any issues with pick up other than the driver switch which had us confused momentarily. We got over it fast and was nothing but a hiccup! But again, if you're sensitive about things like that - just something to be aware of so that nobody is surprised.

Upon recommendation from a cruise enthusiast community, we booked Xpress Shuttles for a cruise out…read moreof San Pedro, picking us up at Orange County International airport. The reservation process was easy and Leah was helpful and very responsive. Communication from the driver (Katrina, outstanding by the way) the day prior and the morning of the pick up was timely and we got to the cruise port in excellent time. I definitely recommend Xpress and will use them again when flying into the LA/OC area.

This is the third time we used their services. Amazing. Our driver (Katrina) got us to the…read moreairport and home from the airport on time. She is amazing. Thank you so much for the trip.

John and Long Beach Shuttle helped us during an issue with our previously scheduled shuttle through…read moreanother company. He was extremely responsive and got our group safely to the intended destination in a pinch. Thank you!

We have used Alex for multiple trips to/from the airport. Every time it has been an excellent…read moreexperience! The van is always clean and Alex is always so friendly and helpful. I highly recommend Alex and the Long Beach Shuttle and we will continue to use them for our transportation to/from the airport!

I used this service once, and everything went well. Then suddenly, my credit card was charged over…read more$1500 on UNAUTHORIZED charges a couple months later. I reached out to Sonny letting him know that this was NOT RIGHT! He responded by saying their has been a security breach please freeze your credit card. If I wouldn't have reached out, he wouldn't have let me know. This is not right, I DO NOT TRUST these people, and will never use their services again. ANYONE WHO USED THIS SERVICE, CHECK YOUR BANK STATEMENTS FOR FRAUD ACTIVITY!

Sunny is courteous and prompt. I always use him to get to the airport with extended family.read more

SAV-ON SHUTTLE DOES NOT GO TO INGLEWOOD. How do I know…read morethis? Does their website say that they do not go to Inglewood? No. Does their Yelp profile say that they do not go to Inglewood? No. As a matter of fact, as of this post, if you look at the map of their service area, you will see Inglewood completely covered. At any point during the online booking process, did they prevent me from completing the booking because they do not go to Inglewood? No. I found this out the morning of my ride, when I called to find out where they were. Then the man on the phone told me, "We don't go to Inglewood." So now, dear reader, you know as well. Thanks Sav-On Shuttle, for wasting my time.

Old raggedy van with depleted cushions and seatbelts that were overstretched and stained. Cost no…read moreless than an Uber.

We used to utilize In Style Transportation for every trip and always appreciated their punctuality…read more However our last drive to the airport was unsettling to say the least. Our driver, John, was revealing identities and residence locations of other clients within the company as though it were casual conversation on the drive. We were uncomfortable hearing private information including locations of other clients and tried to redirect the conversation. John repeatedly cut us off while talking, multiple times, to continue discussing details about other clients of the company. He also told us we caught him on a good day and that was why he was carrying our luggage out of the vehicle and off the curb. John was casually disrespectful by interrupting our private conversation as well only to discuss what was interesting to him, and even when we responded, he ignored us and continued talking in a manner than seemed only to amuse himself. A quiet and professional drive is what we had hoped for. John's insistence about revealing other clients' identities among other details, along with being very casual to interrupt our private discussions with random thoughts that would come into his head made us feel differently about In Style. We asked for a supervisor to call us to discuss our ride, but we were never contacted. Steven our driver back from the airport, on the other hand, was very professional and courteous.

I have been using InStyle since 2016 and they have never ever wavered in their professionalism!…read more They show up on time, their cars are always immaculate and their drivers are excellent. Nancy, the wonderful lady who takes my reservations, is highly efficient and precise! 10/10 on every level; they set the benchmark for a quality service!

We tried to contact them to no avail. We weren't able to book online, and we even went to go…read moredirectly to their office. When we got there, the office at the address was a UPS or some other shipping store. We ditched them and since our flight was at 5:00 a.m., we couldn't take chances with such a fly-by-night (no pun intended) outfit. The company that we finally booked with were as wonderful as SUV2LAX was horrible.

Fantastic experience traveling to from LAX with my family which includes a 2 year old and a 5 year…read moreold. On time both for pickup from my house and from LAX. New SUV. The driver we got was there for both legs of my trip and was incredibly nice and helpful. Definitely recommend.

I don't recommend going to the casino I had a bad experience last night celebrating my birthday…read more The waitress came to me while I was playing the slots I ordered my 3rd drink for the night and for some reason she had the manager come over who accused me of being intoxicated. Completely wrong I'm a very nice person minding my own business tipped the waitress 5.00 so I didn't understand. I felt humiliated and left the casino with my friends. There were no words no explanation as to why he was checking me. I explained I was fine . Totally peaceful just hurt to be accused of something that wasn't true. I'm a nurse and work front line just can't go anywhere to have fun or relax.

Joe was friendly, on-time, and reasonably priced. I was delighted he was available to take us to…read morean awards show in a luxe black SUV that was clean, comfortable and elegant! He was a pro, and drove us in style!

Ok experience, have not hire their service since covid which is about 5 years. Suddenly the price…read morewent up so much , 140$ to LAX used to be 65-70$

Reasonably priced, professional and efficient transport from the suburbs to and from LAX. Door to…read moredoor private car or ride share available without having to do 6-8 stops like other companies. Jessie was easy to work with and a great driver assisting with a last minute booking Christmas Day. Highly recommend! Thanks!!