Courteous service reliable. He was on time a retire mechanic knows the towing business. Price was fair and he's nice guy has experience with dirt roads /mud etc. read more

There is nothing worse than returning to your car to discover a flat tyre on Super Bowl Sunday. My insurance company told me if would be 3 hours to send some out. I found Skyline who told me 15 minutes but were there in 10. They even made a tool onsite to pop the plastic wheel bolt covers off the wheel because mine was missing. Fantastic service that was fast and efficient and super friendly guy that got me back on the road quickly - worth every penny. read more

My car was stuck in an obscure spot in Becket, it couldn't be safely driven. I called and he came immediately to meet me. Through the whole thing, he couldn't have been nicer and more professional. He even helped me diagnose what was wrong with the car... no promises for your situation, of course, but he had great advice in mine. Then he was flexible and picked up the car and towed it to exactly where I needed, even when I wasn't available to over-see the whole thing. Given the time put in, and cost of equipment needed, I thought the price was very fair, too. read more

I recommend anyone in Pittsfield or surrounding areas to use Skyline! Despite it being labor day and no help from other companies... Skyline came through with no problem or hesitation! Professional, Fast, Friendly service! read more

I got a flat from a nail on the road on North St. in Pittsfield, MA. Called my roadside service company and they sent Andy at Skyline. He stayed in contact, let me know when he would arrive and came soon, even though he had a list of roadside people to help. Changed the tire, put on spare and was very professional, patient and did the work quickly. Much appreciated. read more

My name is Shane. I was on my way to a family outing. I was an hour out from home, and an hour from my destination. Stranded out right to say the least. I spoke with Andy the owner, and he was at my side in 30 minutes or less with the tow truck. I didn't advise him we had 3 occupants and a dog, but he still made it work and was more then inviting to help us. He got us to our destination safely, and even helped make arrangements with the tire shop on a Saturday when everyone just wants to go home by 12. Thank you Andy, and Skyline Towing! Friendly, Top tier customer service right here!!! read more

TL;DR: Charged full price ($120) just for meeting us in Great Barrington. No towing was done. Called for a quote, after telling him the situation and where the car was (stuck in a ditch), his immediate response was "Um, you've talked for 5 minutes, and gave me nothing I can use. Now I'll talk." Customer Service isn't his strong suit. Quoted $120 for a basic tow, told it could go up from there depending on difficulty, equipment needed, etc. Several hours later, after exhausting other solutions, we called back and decided to go ahead with their services. We agreed to meet at the location of the car on a remote road in Great Barrington. He got there first, and called to inform us that our car was no longer there! (It had already been towed by the city, unbeknownst to us.) Once we met up with him down the road, he says "okay, now all I need is $120 and I can let you go on your way". We offered him $60 cash for his time (because yes, we believed he was owed something for his time), and he refused. He insisted on charging us the full price of the tow, $120, just for driving to Great Barrington! Fearing a potential situation, we relented and paid the $120 via CC. Only after we relented and paid did he tell us where our car was, information he had been holding from us. Would not recommend. read more

Quick, efficient service with a great attitude! My second tow in 4 days and first with this company. I appreciated the friendly, helpful driver! read more

We have used Skyline more times than I'd like to remember! Always great, prompt, courteous service and reasonably priced. The best in the Berkshires, can't recommend highly enough! read more

Andy was great. He showed up quickly, he went above and beyond and was very fair and kind. From now on, we are using him for our towing needs! read more

The service was great. He was here very quick. A little costly though, but beggars can't be choosers