Bought a battery in November. In January while 50 miles away my truck instantly died. $600 tow and…read more$1000 repair. Mechanic found that although battery tested good it would intermittently short out and drop to 5 volts for no reason. Battery was replaced and truck has run fine for two months. NAPA would not take battery back and refund or credit. Yes it tests good on the bench but it intermittently shorts out and dies. I'll never buy from Napa again

From the owner: Despite being part of the national NAPA brand, we have been locally owned since 1980. Being locally…read moreowned means that we are heavily invested and involved in our community and we always strive to provide the best customer service possible! We’re always here to help you in any way that we can. Stop in today and we’ll be sure to take care of you.

Needed to replace my windshield wipers. Christopher was very helpful, offered options and then…read moreinstalled them for me.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Last week I wanted new windshield wipers for my car but I also needed one for the back window so I…read morewent to the store. Front wipers were easy and Jason, the store manager looked up the one for the back window but there were not any in the system. So I did buy the ones for the front and said kiddingly I will look at Amazon. Jason tried everything to get me the wiper for the back window. So I did go on Amazon and found one for the car and ordered it. Today I went down and I saw Jason and said I got one through Amazon but I was not sure how to put it on and I was willing to pay for him to do it. But he did put it on and did not charge me. I was i retail for over thirty years and I know how important customer service is and the North Adams, Ma store goes above and beyond every time that I have gone in. THANK YOU JASON and your whole staff as well

Excellent work, very thorough and knowledgeable, professional and polite…read more He did a monster job on my captured rotors, cleaned and lubed the calipers so they were functioning like new, had concern over the quality of the job the entire time. Very reasonable rates, and well worth every penny. No flies in this guy. Call him first!

I walked into the store, no one said a word. The cashier looked up at me and went back to what she…read morewas doing and the other gentleman continued his conversation. I made 2 passes around the store looking for a license tag bracket and no one said a word, no greeting, no, "can I help you find something, sir?" Nothing!! I wish I could give them zero stars

Very helpful and informative staff. with a large inventory of quality…read moreFair priced autoparts. With their many locations if the local store doesn't have a part they can get from another.

Mark and the staff at H&S Auto really helped us out with our car trouble. He went the extra mile…read morewhen he didn't have to ! I would recommend this shop.

Very happy with Rick and Mark and the whole team! Excellent service and always done right the first…read moretime.

CJ was very helpful the numerous times I had to go to advanced auto. (i thought i needed one part,…read morefound out it was an easier and different part so i had to return items etc.) but he was very patient and pleasant. definitely recommend for future needs

These guys are always super helpful and tell you everything you need to know about the parts your…read morebuying. They also will install wipers for you and tell you the best way to get good deals on parts for your vehicle. I highly recommend them. They have a great selection & I always come here for what I need. The lady at the desk even wrote a bunch of stuff for me on the back of my receipt to help me out. Everyone here is eager to help you. Awesome.