nice associates , but there was mold on two of their grill displays. not very safe, and associates…read moreat the check out were not checking people out so we had to go to guest services just to check out.

Horrible customer service at the customer service counter. What a shame that they are the face of…read moreAcademy. I waited 15 minutes for an online pick up. I just want to commend Rodney, one of the employees there. He was busy at the registers and rushed over when he was done to help a line of people waiting for store pickups. All the manager (female with long, straight, gray hair) did was stare at me while I waited for her to do everything but help customers. When she finally "assisted me," there was no apology for the wait, no smile, no hello, no thank you. What happened to this place? It's become a dump with no one on the floor.

Customer service is awful In this location, when you need…read morehelp there's no one around and if you ask at the front desk it takes forever for an employee to be ready to help , selection is always limited , academy has better prices and customer service is better there, I will not bother to come to this location anymore.

Tarn and Brady helped me find a pair of popper flag football flags right before they closed! Very…read morethankful for them keeping the place open so I could get those!!! A-1 service!!!

The place is great! I spent a few hours today looking for ammo and this place had a bit! The prices…read morewere fair and the help was great! I really enjoyed the time spent here and felt like I would be going back in a hurry! Moving from Idaho it's been a bit of a transition to find a proper gun store that isn't just trying to shove a Glock in your hands. All in all, it's great and I felt very welcome!

Its a very nice clean shop with the most adorable mascot that waits for you outside they also carry…read morethe suppressor co machine to help file for your cans

Update: It has been a while since I have been there. I went in for a pistol grip for a rifle. the…read moreGun smith put it on for me in the moment. Without me asking. That was a very nice thing to do and did a great job. That is why I pick the gun zone over other places and online stores if able to buy locally.

I always enjoy my experience here at The Gun Zone. The staff is excellent and the buffet is…read moredelicious. Scoot Ya Seat Up!

Obviously there's a LOT of places to buy a firearm in Texas but Mr. Guns got my business…read more Multiple prior military friends and active duty PO's pointed me in their direction and I'm glad they did. I went to the shop in Plano and the Staff was informative, patient and helpful. Got a great deal. Going back next paycheck.

I ordered a suppressor with this store. I was charged their standard fee and paid it. I was told I…read morecould not submit my paper work to the ATF until their "NFA guy" came to the store in a few days. I waited the few days and got my paperwork filled out. The "NFA guy" told me I was all set and everything was submitted. Only problem was I never got an email notification from the AFT say my paperwork was submitted. The "NFA guy" told me I was all good and it takes a few days with their system. He told me I should get approval in about 2 weeks. Fast forward about 6 weeks (45 days), still no email or update. So I can their 15th street store where I submitted the paper work. They dismissed me and told me to talk to "Grant" from another store (their plano gun range). I frequent the gun range and have always had good experiences. I get Grant on the phone who informed me that the 15th street store never submitted my paper work and I was waiting for nothing. Grant submitted my paperwork on the spot and I got an immediate ATF notification of the submitted paperwork (a very different experience than the 15th street store's "NFA guy's" statement). less than 6 days go by and i got my approval. I go in to pick up my Can and the "NFA guy" is there. he immediately blamed Grant for the who hang up and said sometimes it happens. Never offered an apology or took responsibility. For the record, this in not my first can (my 5th) and I have a decent idea of how this works. Based on my experience with the 15th street store. I will definitely not being going back to them for cans. Also this is not a knock on their range or Grant. They have always been great and have helped me. This is my bad/first experience ive had with the 15th street store and will not be doing business with them again regarding cans or anything that is not already on hand at the store. Additionally, I enjoy the range and got there often. I have been going to the range for years since they opened. It should be noted Grant is not the "NFA guy" I was directed to when at the 15th Street store. Grant was the savior in this story and helped me get my can out of misterguns jail.

We had a great time at The Dallas Five clay shoot. Paul and the rest of the crew are extremely…read morehelpful and have the place running like clockwork. The main building is large and is great for events. I wish that the restrooms were larger to accommodate more people. The large covered pavilion works great in bad weather. The shooting stations need some more TLC but I like that they change up the launching positions to mix-up the clay's trajectory from the previous year. They have hired more staff, including an Events Coordinator, who was amazing! Keep up the good work y'all!

TGR is a private club that has a great range with knowledgeable and friendly staff. Here you can…read moreshoot clays on two complete sporting clays and two five stand courses. You can also punch paper or bang steel on pistol and rifle courses as well as stretch out to 500 yards on the long-range rifle course. The clubhouse is very nice with full amenities for relaxing after a shoot or hosting a party or business event.

I've bought many guns and accessories from here. Very good pricing and the staff is very helpful. I…read moream a customer for life.

I just want to commend the firearms department for their great customer service. I went in to…read moremake a purchase, which I did complete, but only with their help. They are so very knowledgeable and customer service oriented.

I bought a World War 2 Japanese rifle and had it sent to me through this dealer. They called me…read morewhen the rifle arrived, and when I showed up to do the paperwork, they were ready and very efficient and friendly. I understand this store has been around for a while, and they know their business. They were both courteous, professional and swift. I recommend them if you're looking to buy a gun or to transfer a gun or for any supplies.

Had a gun shipped to me in NM. When the shipping got a bit confusing, these guys were right on top…read moreof it and made it easy for me. Thanks and a 5 star review.