We just had a great experience. 1. very professional. When I first met Joan to get an estimate, she immediately pointed out some of our existing floors seem to have moisture underneath. And it turned out to be the case. No other companies noticed anything. 2. High quality work. The crew carefully prepared the subfloor, and they wouldn't compromise quality to rush the work. They also made suggestions to their best knowledge. Our home with the new hardwood floor looks beautiful. 3. Pleasant communication. It's a pleasure talking with Joan - she is always clear and to the point. She accommodated our schedule even though it was difficult. Stephanie is very nice too and recommended professionals to our other projects. Other: Their price is not the lowest that we quoted. But we still chose them because we only have one chance to make the floors right. We don't want to deal with any problems or squeaky floors in the future. If you think like me, try Slaughterbeck Floors! read more

This will be the 4th time Slaughterbeck has installed flooring in our house for various rooms - We'd never go anywhere else. The attention to detail, Mike's suggestions to make the final result of our latest floor even better, along with his top notch installation - we couldn't be happier! read more

GREAT SHOWROOM! These guys have the the biggest, most extensive showroom in the area. They were knowledgeable and extremely helpful finding the color and type of hardwood floor that we wanted. read more

This company put in my hardwood floors in living areas, some carpeting in bedrooms and I later called them back to install laminate in the laundry room. They were clean and timely. People come into my home and rave about the hardwood flooring. Great family owned business with tons of integrity. read more

Have been so happy that friends recommended Joan and Slauterbeck Floors to me when I was considering having floors refinished that had been hiding under rugs for years. Visited their showroom and decided to continue with the project. Could not have been happier with the result and working with the people from the company. Very professional group, finished at the scheduled time, as well as arriving each day on time to work. Will return to them again for any floor or carpet work that needs to be done. Marilyn M Saratoga, CA read more

My experience is only going into the store and viewing their selection. The staff was very friendly and knowledgeable. They also have a great selection of samples to view. We were interested in marmoleum and they had many samples we could view. And they took the trouble of ordering larger samples from the manufacturer and having them shipped to our house. read more

Slaughterbeck Floors just completed a job in our Willow Glen Home. We have a difficult schedule and they were great about our request for a later start time. They completed the job on time and exceeded our expectations with a beautiful entry way-- They are professional and punctual. I really liked Joan,-- she is straight forward and honest, with an office staff that is responsive and efficient. I will be calling them again! read more

My contractor referred me to Slaughterbeck to select a hardwood floor. While they have many options there really was only one choice that worked. It was an oak floor. I was worried about oak floor and my very first comment and each time we talked was : I want a clear floor I don't want any knots. I got email in writing staying "It will be CLEAR". So I went for it. Then after 8 weeks the floor arrived. It was horrible. There were tons of real tight knots, tons of planks had pitch black burned holes. When I complained to my contractor and Joan, I got to hear that I should have ordered clear, not 'premium select'. I was never offered a choice of clear, I said I wanted clear, I wasn't offered to pick some different option. The quality of what was delivered was horrible in the first place aside from it being clear or not. Many pieces were not usable. So we had to order more. I never even once got an apology from Slaughterbeck or an acknowledgement. Zero. All that happened was that I had to order $7k worth more to cover up for the crappy wood that was delivered, the promises made, not delivered on. And not even an apology. In fact, they blamed me. While the initial visit to the showroom was good, they didn't deliver on promises, on quality and didn't even bother apologizing. So. my experience - go elsewhere. I don't typically write reviews, very rare that I do but I felt compelled here because it just was really bad. Never again. read more

Slaugherbeck Floors exceeded our expectations when they refinished our oak hardwood floors. We had some boards that were water-soaked and had to be replaced. When Slaughterbeck finished, we couldn't tell where the new boards started and the old boards ended. They suggested polyurethane instead of oil and the floors look spectacular. They replaced our molding, at our last-minute request. Every turn and end is finished. Every threshold is in place. We plan to have them put cork in our kitchen and carpet in our den. Their work was worth every penny that we gave them. read more

I've used Slaughterbeck floors a couple of times now, for both refinishing of existing floors and install of new. Can't recommend them enough. In our first house when we pulled up the carpets and pad the floors were in awful shape. They were very honest with us that is was uncertain how the floors would come out. Well they exceeded our expectations and the floors came out great. Last spring we installed new hardwood in our home and refinished existing hardwood. Sherry was great to work with, responsive and professional. Her team that did the work were WONDERFUL, very nice and very careful with their work and clean up. I wish I could remember the name of the foreman on our job, but he took a lot of time to mix different samples for me to be sure that I was happy. I would for sure use Slaughterbeck again, we love our floors! read more

We highly recommend Slaughterbeck Floors. A fantastic company to deal with...especially Joan. Slaughterbeck Floors was a joy to do business with. Their work crew were great. All in all a quality company .... very professional yet they make you feel like you are a friend and they make you feel that you are their top priority. We love our hardwood floors!!! Thank you Joan! read more

We had a positive experience with Slaughterbeck from tip to tail. Replaced 90% of the floors in our home a mix of wood and carpet. The showroom offered an amazing selection of quality materials. The installers were on time, considerate and experts at their craft. We couldn't be more pleased with the result. We've had friends that have done similar projects with nightmare results. While not the cheapest shop in town you get what you pay for and we got our money's worth. read more

We had a limited amount of time available before moving into our new home. We needed carpets removed and floors (both hardwood and luxury vinyl) installed in 5 rooms. Slaugherbeck floors delivered on time and as promised. They were very accommodating, professional and helpful throughout the process. I wouldn't hesitate to use them again. read more

When I decided to get rid of the final patch of carpet in my house, I went to many different places, comparing their knowledge, showrooms and prices, from big box 'depots', large new home option installers counties away and a few smaller local companies I found on Yelp. Lowe's was a mess, rude, 'gotta-run-to-the-next-job' estimator and 'couldn't-care-less' store help. 800 floors were nice enough but worked with inferior product (very dissimilar, 1 to 4ft length). San Jose Hardwood was also helpful, but had a troubling disclaimer in their contract they wouldn't remove. Slaughterbeck had the best showroom, with large patches of different woods on their floors. Two impressive pieces show they have longtime proud craftsmen, not disposable temp workers - one made of log sections and another a 'radiant sun' potpourri worthy of being in the wall. I had to wait over a month for a install date, but I figured it was like restaurants - you can wait 1hr for the good one or just walk in next door, where they are near empty. Workers showed up on time, where very courteous, knowledgeable and cleaned up before leaving. One small issue with a trim piece was resolved promptly a couple of days later (piece had to be ordered). Even though the job was done and they had been paid in full, I felt I was still their top priority (I have seen with other companies the devastating effects that the last payment can have on the customer importance - not here). I wish there were more companies like Slaughterbeck. read more

I have been using Slaughterbeck Floors for refinishing my hardwood floors since my contractor used them back in 2002. They will come out even for small jobs like one room. The floors when they are finished look beautiful. The workmen are polite and clean up after themselves. read more

Joan and her staff did a great job helping us with our hardwood floor installation and refinishing. We are pleased with the quality and look of our floors. The installers were professional and easy to work with. The ladies in the office were very helpful and Joan was great about working with our schedule. read more

Thanks Joan for a wonderful job!!! I always enjoy doing business with you because I know the quality of the product and workmanship will be excellent. The new carpet is like walking on marshmallows. So glad we upgraded the padding. Makes a big difference. And Mike and Mason were absolutely THE BEST!!!! Efficient, neat, and ready to answer any question I tossed their way. The quality of installation was superb. I will be back to see you when another carpet replacement requires your services. read more

Slaughterbeck just replaced our downstairs carpet with cork. The installers were prompt, efficient and very professional. The entire process was very well conducted. We are extremely happy and will probably use them again. Their prices were very competative. read more

This company is excellent! Their workers are highly professional and very careful about minimizing the impact on the rest of your home. Perhaps even more importantly, when difficulties arise they make an extreme effort to resolve them to your satisfaction. We have used them twice for hardwood flooring installation and would not hesitate to use them again or recommend them to others. read more

I never expected re-flooring could be enjoyable but that's the way Slaughterbeck Floors made it. They were efficient, reliable and fair, a pleasure to do business with. We were delighted with the beauty they uncovered when they resurfaced our living and dining room floors, and they repaired minor damage so skillfully you couldn't tell it isn't the original floor. read more

Seldom have I seen so many totally positive reviews for a home service business like this one, and I want to add that I agree with every one of them. You simply cannot make a better choice for flooring than Slaughterbeck Floors. They have quality products, as you'd expect. What is extraordinary is the professionalism of every member of the staff and each one's interest in making sure you are completely satisfied and happy. read more

This company is tops. I think they are very honest, arrived when expected, completed a neat job and were easy to work with. I will use them again. read more

Slaughterbeck came out to install engineered hardwood on a concrete slab. The job was expected to be completed within 4 days. After removing the carpet it was decided the concrete slab needed to be leveled before installing hardwood. I was well aware of the possibility when Joan came out to do an estimate. The job took longer than expected and it was well worth it. The floors are absolutely beautiful and I could not be more happy!! I had a stellar team of guys (Dominic, Daniel, Tony, Eddie) working on my floors!! Not only was I happy with the end result, I was impressed with the entire process. They were professional, considerate, hardworking, and they took pride in their work. The guys really know their craft and were most helpful in answering all my questions and providing honest feedback. read more

Recently used them to replace our family room floor. Jim is really nice and their workers did a high quality installation job. Additionally, they were very careful about keeping the dust and dirt off of the newly installed part of the wood floor while working their way across the room and they did not install any pieces that had a slight flaw to it. Not all workers are so considerate! Another contractor we had used before (Johnny's Flooring) was so careless that they tracked in so much dirt and saw dust that the brand new floor already showed many scratches by the time they were done installing it. So thanks to Slaughterbeck, our new wood floor actually looks brand new this time!! read more

Their pricing and customer service is excellent, and their crew was on time and respectful. They ripped out carpeting and subflooring, leveled my floor and matched my 98 year-old oak flooring perfectly. Although they warned the noise and odor might be disruptive to my tenants, it was minimal and an altogether positive experience. Thank you, Sherry! read more

About ten years ago Joan's team installed new wood floors in our old house and just a few weeks ago they refinished some old wood floors in our new house! In both cases, Slaughterbeck Floors did high quality work. read more

My review is based on initial dealings and up to the point of getting a quote. I had of course checked out the reviews on yelp etc and had a good feeling before going to check out the showroom. I was maybe lucky but I got Joan to myself for nearly an hour at the showroom even though she was taking care of the shop on her own that afternoon, and she was more than willing to spend the time to discuss various installation options, methods, and pros and cons of various materials. Great service, and I learnt a few things which helped me discuss installation with other suppliers. I came back with my wife, and we were able to select some wood, vinyl tile samples and carpet sample to take home (no deposit required) and a few days later Joan came over to make measurements. In the end the quote was higher than I was hoping for, and I felt the measurements were perhaps a little generous. (I had pre-measured all rooms myself) The other thing which pushed us to select a different installer was that the quote was not as detailed as I felt it should be with much left open to potential interpretation, + there were extra costs for removal of old carpets that other installers waived. I did have a good feeling about their professionalism and integrity, and I have no doubt they would have done an amazing job, but I felt they are perhaps more suitable to somebody who is looking for the best job at any price. I really wanted to go with Slaughterbeck floors, but they got out-quoted from a company with a similar reputation and professionalism who provided a more accurate/detailed quote and measurements. read more

Look No Further And Hire Slaughterbeck Floors......Just Had My Original Hardwood Floors Done And They Are So Beautiful. What An Amazing Job. Im Still In Awe...Very Impressed And So Glad I Decided To Have This Done. I Can't Say Enough About This Company. On Tuesday 8/2/16 I Called To Get An Appointment For An Estimate To Refinish/Resurface My Hardwood Floors. Jim Was Able To Meet With Me On Wednesday 8/3/16 ( Impressive ) The Response Time Was Excellent Because I Needed To Get This Done. Jim Was Very Pleasant, Kind And Knowledgable. It Was A Pleasure To Meet With Him. On Friday 8/5/16 I Received Via E-Mail The Estimate Just Like Jim Had Promised. The Estimate Was Definitely In My Budget. I Called On Friday To See About The Schedule And Far Out They Were Booked. I Spoke With Stephanie Who Was Very Nice And Said They Had A Cancellation On Wednesday 8/10/16 I Took It, Knowing From Jim, They Weren't Available Until September.. I Then Received A Call Later From Joan Who Said They Had A Cancellation For Monday 8/9/16 Now That Was Great. Joan Asked If Could Come In To Their Store To Give Them A Deposit ( All Companies That I Had Estimates From Require This ) I Am So Glad Joan Asked Me To Come In. Their Store Is Beautiful With Lots And Lots Of Displays Of Color. They Also Sell Carpet, Linoleum, Pretty Much Whatever You Need To Change Your Flooring. I Was Amazed. Slaughterbeck Floors Is A Hidden Gem. You Need To See It For Yourself! Joan And Stephanie Were Very Friendly, Helpful And Kind. Antonio And His Crew Are The Hardest Workers. They Were Thorough And Very Clean. Antonio Always Kept Me Informed About The Job. They Were Always On Time. Most Importantly Antonio Made Sure I Was Happy During The Job. He Didn't Wait Until The End, This Way If You Want To Make Changes, He Was There For You. I Must Say This Job Was One Of The Most Accommodating And Went Smooth With No Stress Whatsoever I've Experienced In A While. Antonio Has Exceptional Customer Care. He Is Very, Very Thoughtful And Kind. So, With That Being Said.......I'd Like To Thank....Jim, Joan, Stephanie, Antonio And His Crew For My Beautiful Hardwood Floors. They Look Excellent, So Beautiful. What Is More Important Is How You Value Your Customers. You Made Me See Again That A Job Doesn't Have To Be So Difficult. It Was A Pleasure Doing Business With All Of You. I Am Glad I Found Your Company. I Highly Recommend Slaughterbeck Floors And I Will Never Ever Look Anywhere Else For Flooring. You Have A Customer For Life!!!!!!!!!!! read more

My contractor hired Slaughterbeck Floors to sand/stain our existing floors and install new wood in some areas that had been damaged by mold. Our floors are very old; the house was built in '66 and these could possibly be original. They had many deep razor blade marks and nail holes from various carpet installations. One room had huge screws drilled in to reduce squeaking. And since old floors were made with thinner wood, there is only so much sanding you can do so I wasn't sure it could all come out. Joan sent Miguel to do the job and he was amazing. The floors look like new! You would never know where the new wood vs old is. All razor blade marks and screw holes are gone, as well as the squeaking. Miguel was also very helpful with color. They had many colors to choose from, but none were exactly what I wanted. Miguel mixed various colors and took 7 attempts before we found the right mixture. He was so patient with me. Thank you Miguel! read more

We had Slaughterbeck Floors install new carpet in our house after a big remodel. This was our third project with them and they did an excellent job. The quality of the installation was really exceptional. Dealing with Joan and Sherry was really easy and even fun. I did get a quote from another store for comparison. I had a miserable experience getting that quote and it was higher. I am very happy to recommend Slaughterbeck Floors. read more

Slaughterbeck was great to do business with. They were on time and very polite. The crew sealed off our kitchen so dust wasn't an issue in the rest of the house. We ended up finding a couple spots that needed touching up when done. They came back and recoated the whole floor and fixed the issue without any question. The only issue is that they are very busy so scheduling took a while. Overall, very pleased and would use them again. read more

I had Slaughterbeck install hardwood floors in my living and family rooms, on the stairs and landing. They did an outstanding job, fast, and efficient. Dan, the installer, was fantastic! He is a perfectionist, and his attention to details was obvious and much appreciated! I love the look, and will definitely hire them again! Highly recommended! read more

Love this locally-owned outfit! The previous owner of our house in Willow Glen, a real "Do It Yourself-er", not only installed really awful bamboo flooring, but did it incorrectly. For the last two months, all in this house have been tripping over the threshold of our den floor that was both buckled and bounced like a trampoline. Fixing it was a relatively small job most flooring providers wouldn't even quote (I know this because I must have spoken at least half a dozen contractors). But the lovely and highly-knowledgeable folks at Slaughterbeck not only made the time, but did an absolutely flawless job in fixing the problem and for a very reasonable price. Refreshing to find a business so focused on quality and customer service! read more

I had a very positive experience with Slaughterback Floors. The owner, Joan, came to my house and gave her recommendations. She was super friendly, helpful and efficient. The installer came right on time and was also very friendly and did excellent work. It was a pleasure dealing with everyone at the company. read more

Wow! We are so happy with our new Armstrong Alterna kitchen floor. Our experience from start to finish with the Slaughterbeck team has been beyond our best expectations. Jim spent a lot of time answering questions about the prep that I wanted to do before the installation. Mike did an excellent job with layout and tended to every detail to make sure I got the quality I expected. I can't wait to use them again for upcoming projects in the rest of the house. read more