Beautiful location in a quaint town. Ask for room with newer mattresses. Excellent customer service…read moreand good food for breakfast.

Such a cute, historic hotel! My friends and I enjoyed an overnight girls trip that ending with us…read moreenjoying a few drinks and desserts from Roma's'. The receptionist was extremely friendly and helpful in providing local favorites. The continental breakfast was also good! Highly recommended The Inn!!

Private sole hotel brand…read more I arrived in for an early check in and I found that this hotel was located in a residential part of the city. There are not too many restaurants, if any, lots of houses, a church, etc. The entrance is only on one side. If one were to drive in according to the "Maps" app, it will take you to the one road (this is the only road to access Benham). Trust me, I tried the road next to it thinking that was a way to the back parking lot and I was already on someone's property (thinking I was going to get threatened or shot) Anyway, the entrance on the one road that the "MAPS" app leaves you on is on the left and there are four spots for registration only parking. The rest are behind the hotel, which one will have to take what looks like an impassable entrance to get there. This needs to be fixed because it is a liability on the hotel if a customer scratches their car against the wall, on the turn. Issues with room: Some other things I noticed were that the door to the hotel room reflexes to closed, which means you need to push it a bit more than a usual hotel door and while carrying luggage in, it could become an issue. There were a lack of outlets I found in the room. The outlets I did find were in inconvenient places like near the t.v., at ground level and near the sink. One will not be able to work on their laptop in this kind of setup. There is no elevator in this place. One will have to carry their luggage up the stairs. The walls are paper thin. I could hear a gal and guy next door to my room. I could not hear what they were actual saying, BUT could here them speaking something. From the atmosphere, I love the couches in the hallway. I had a chance to sit in one of the comfy chairs. Overall, the concept of a schoolhouse is great, but it needs to be more modernized in terms of hotel standards (elevator, widened entrance to the back parking lot.) Requested items: If you need an iron and iron board, you will have to request this at the registration desk (on your left when you enter this hotel). If you want to inquire about complimentary snacks, you will have to request this. They do have free snacks and so one can skip the vending machines. I ended up spending a $1 because I thought that was all they had. They also have a carbonated beverage vending machine as well (all I survived on while here was Great Value Glacier Ranch chips, Yoplait yogurt, water, and trail mix for dinner. In the morning, I ate Cinnamon Toast Crunch in an out of a to go container and a honeybun.) Edit: I checked on my cell phone and yes, there are literally no restaurants close to this place (everything is actually in the neighboring city of Cumberland, KY). Bathroom standards: Good ply toilet paper. Thick. Soft, fluffy towels. But bathroom fan is loud and makes grinding noises (room 1942). Suggestions: This hotel could use a business center for guests. And a fun comment...... This hotel is interesting, an old school house turn hotel. I am not sure why they do not have THOSE kind of conventions held here. You know those...non-vanilla relationship ones....SCHOOL HOUSE. ;)

Pretty building, but lacks many simple amenities better hotels have, such as coffee, breakfast,…read moreetc. There is a restaurant but its only open on Fridas and Saturdays. There isn't really a decent restaurant for 20+miles so this lack of dining leaves a lot to be desired. Simple coffee machines in the rooms would be huge. While attempting to eat at the restaurant, I was asked to move my table twice, and then was told they were out of what I ordered. Locals seem to get preference over guests at the hotel. The entire operation is poorly run, and lacks basics. Either do it right or shut it down.

My husband stayed here for a week while he was working in the area. It's a beautiful old place in…read morea cute little town. The people in the town are very nice

Our first time at a b&b. Couldn't have asked for a better experience. Comfortable room, full…read morekitchen, overall wonderful & pleasant experience. So much better than a hotel room. Price was way less than I expected, too.

I didn't know what to expect but I was pleasantly surprised. Ken and Drenda are the nicest folks…read moreever, and the rooms are great. They even provide a continental breakfast for guests. The Inn is located right off the main highway and is close to a lot of great restaurants.

From the owner: The Little Inn of Harlan is beautiful historic bed and breakfast, located in the heart of the…read moreAppalachia Mountains. Let our home be your home away from home or let us plan your next private event. We not only offer 5 beautiful spacious rooms but a full service catering menu.

Despite all the excellent reviews on this hotel, my experience was not good. If the Fairfield Inn…read moredid not have some good qualities, I would have given it a one to two star rating.For first time visits to this hotel, I strongly encourage people to closely survey their room and bathroom before settling in for the night. So the hotel seemed stellar at first UNTIL I used the shower in my room. The hotel had great reviews, so I did not think I would have a problem. The front desk check in area and our room were clean & very appealing. I loved the selection of tv shows and movies on our television. We had checked in for a late night stay & just wanted to relax before we traveled out early in the morning. Everything seemed ideal until I took a shower in the morning. I noticed there was human hair from other people in the front and back of my shower area. One was a long light brown hair in the front upper area of the shower stall. One was a short black hair on upper back of the shower wall. I was mortified that housekeeping didn't notice this immediately. It made me wonder if they cleaned the bathroom at all after the former guest before us left. Despite all the wonderful amenities, the unsanitary condition of our bathroom made me dock 2 stars from a 5 star rating. It makes me want to thoroughly survey any room we get at any hotel regardless of the hotel having an excellent rating especially this hotel. Breakfast here was exceptional with many options EXCEPT they started shutting down earlier than the 10 AM closing time & there was NO COFFEE available at 9:30 AM. My husband had to wait for them to make a fresh batch. Despite the great breakfast, I got sick from something I ate on the breakfast provided there which is very rare. I never get sick from food I eat. I wanted to give a one star rating to this hotel yet I decided to be kind yet fair.

Great price and comfy beds with streaming your favorite movies on Netflix…read more Everything was great except a hair in the shower and there was quite a mess waking up at 9:30am to get breakfast. Both coffees were empty and no creamer. We had to ask for more coffee and then ask for creamer. The breakfast caused my wife to get sick, which caused us to make an additional stop to get meds. Some greats and some work to be done. Stay here on a budget but hope for the best on quality. How does the coffee run dry at 9:45am? People are still waking up still. I know that breakfast closes at 10:00am, but some set there alarms to eat something and get a coffee.

I mainly leave reviews for these corporate chains so that I know for the next time we're driving…read morethrough if it's OK to stay. And Courtyards are usually good, and I usually don't have to sleep with one eye open (except for that disastrous stay in Montgomery, AL). This one is no exception. It was a good night's rest for the price. The hallways didn't smell of pot smoke (seems to be an ongoing issue at the majority of Courtyards I've stayed in) and our room was clean (no stains on the couch! Normally I don't go near couches in these places), the bed was comfortable and the room temp just fine. They even have a decent (small) gym and a large lobby with plenty of seating and tables should you desire something from the cafe (limited hours of operation so make sure you get your caffeine before 10 am!)

Solid hotel for price, however a little dated. No attention…read moreto detail from staff, for example coffee in room but no tea bags. A little bit of penny pinching, for example, every hotel at this price point offers coffee/tea in lobby, here you gave to pay at starbucks kiosk. Front desk staff not very friendly, tgey need training

The rooms was clean and staff was courteous . It feel like my room was adjacent to a porn hub…read moreproduction . Doors slamming all hours of the night . Adults going across the hall to different rooms . Yelling , cussing and other obscenities until 2 am . I contemplated sleeping in my car! Honestly , I'm traumatized for life .

Needs attention starting to look like it's run down. Otherwise would get higher scores. We stayed…read morefrom October 15th to October 19th.

This was an OK Holiday Inn Express but not one of the best. It was clean and quiet and the staff -…read moreboth evening at check in and in the morning at breakfast and check out were great. Interesting surprise when we checked in was a wine/beer/pop and snack reception in the lobby. The host said it was something they did on Tuesday and Wednesday only from 4-8p. Nice bonus. The room was clean and spacious. I had three minor issues with the room. One, the chain was missing from the inner of two window shades (the other one was the black-out shade) which meant to couldn't be opened or closed. Two, the toilet had a samll leak between the tank and bowl which meant to kept cycling (refilling) at odd intervals during the night. Finally, it appears that HIE has stopped putting clocks in the room. All relatively minor issues but enough that they don's rate a 4th star.

I really like the room but the tv doesnt work for screen mirroring. We went down to the pool and…read morewent in, it was freezing, absolutely FREEZING. We then went in the hot tub and is was way to hot, after being in for a minute it felt better but still to hot. other than that it was great.

So far, so good. I'm renting a one bedroom suite (apartment) for $450 a week while working in the…read morearea. It's a great little place with all the comforts of home. I work nights and it's so pleasant not getting woke up in the middle of the day while trying to sleep.

The convenience to the grocery store was perfect for our time there. We worked with the Let's Fly…read moreWisely Event in Wise, VA and needed a place to work and also sleep so it was perfect for us. The hospitality of the owner was very nice to see as well.

Had to stay the night here cause it was the only place that had two rooms available. The smell as…read moresoon as you walked into the building knocked me back & when I walked outside everything smelt great. Room wasn't bad but the bed was way too soft & felt like I was going to slide into the floor. Turning on the air made the room smell worse than what it already did. No amount of showering & scrubbing with soap made me feel clean. Felt like I had bugs crawling on me when I went to sleep. Only two things made this a two star: Mountain Setting Breakfast

I travel for work and stay here several times a year. This location is one of the best. It is…read moreclean and the staff is wonderful. There is a little fenced in park and path by the river across the street as well.