James helped us out and he was great. We went to a few other furniture stores and they weren't…read morehelpful or tried to get her to return her new bed and buy one from them (Bob Mills). James was awesome and not pushy. We'll be going to rooms to go from now on.

I have been waiting two months to get my furniture and then they just called and said they won't…read moredeliver it for another two days so I won't get my furniture till Wednesday. Terrible service terrible terrible.

Nice store. Very well stocked and lots of options and ideas for decorating the house…read more Staff was very friendly and extremely helpful! The value for the price was great. They offer military discounts!

I love walking around in here, they have some wonderful home decorations. The prices aren't as…read moregreat as they were when it was Garden Ridge, but they have more "modern" selections.

Everything! PATRICE #1103536…read more Has the best customer service . I am a Manager in the automotive industry and she Takes my team to the car wash . Her personality with her counter help , Rodney . Gave my Wife and I the best service . My wife will be back to buy more Thank you PATRICE ! Sincerely Jaime Hernandez

I really dont know what it is about the people that work here...somber, rude, do not greet people…read more That is my #1 pet peeve at small stores. I was waiting in line to buy a gift card. 2 ladies at the register, one being Camille. Neither one greeted me. And today was a hell of a day which would have been nice if I got a "good evening, I'll be right with you" nope didn't get that. And just so indifferent when I went to go Pay. Maybe I should of been the bigger person and not snatched my receipt from her after she said..come back to see us....which no I will not. And I'll definitely tell my friend that's getting this gift card to go to a different location. Maybe people are nicer and like their job there.

I went in last week for a new desk - not a big purchase - but I was greeted quickly and warmly by…read moretheir employee Robert Jones. Robert was very patient with my questions, my needing to see every desk in the store, and with my eventual purchase. And beyond his patience, his knowledge about their products was exemplary. I highly recommend Havertys and Mr. Jones specifically.

We purchased a Regis Sectional for $7499.99 and it was delivered 08/2022 we paid $999.99 for the…read moreGuardsman Gold Plan. We have had multiple issues including a broken recliner since March. Let me just say the warranty program SUCKS. They are non-responsive, unprofessional . The saddest part is that Haverty's has nothing to back up their product or the warranty plan they sold to me. Below is the latest response from Haverty's "Good afternoon, we apologize. The needed part is imported. It takes little longer to arrive than a domestic part. Please contact Guardsman if you're needing to discuss the claim. Thank you."

So the customer service here was great. As well as the prices and the furniture here is great…read more My only issue is, I've ordered a bed may 22. We were told it would be 1-3 weeks for delivery because it was coming from California. And that he would keep us updated. I wasn't happy about the time line but had been looking for a good day bed for awhile to use for my family when they came to visit. Which I did delay since I didn't have the bed for them to spend the night on. On June 5th we called on the status of our bed. Because we hadn't been called in 2 weeks. He told us it would be another 4 weeks. And he would keep us updated with calls and texts. It's June 27th now. Which he still has 6 days to deliver. But we haven't been updated at all since June 5th And he said he would keep us updated so we could make sure someone was home for delivery. I would not have agreed to this purchase if I had known it would turn into a 6 week wait. We plan on calling again Monday June 28th. I'm pretty disappointed in the lack of updates that he promised us. If it's another couple weeks wait when we call, I do plan on canceling the order and purchase a different day bed as I have family coming over July 3rd and need a bed for them. I will update my review based off how the owner handles our call/refund.

I do not recommend this place to any one dont waste your money in this junk yard I bought a bedroom…read moreset and not even a year and the bed frame broke and to top it off I was sold a mattress full of bed bugs they say they have guarantee and thats a lie taking these people to court

HORRIBLE quality for the price. I purchased a sectional and chase lounge less than 6 months ago…read more The backs are so distorted and offer no support or shape. The bottom cushions sag and can feel the underlying wood support. I have existing back problems, which is why I purchased what I thought would be a good quality couch. It made my back worse. I can't afford to replace it, and Bassett refuses to do anything about it. It has a "warranty", but the legal team is smart. I'll give them that. The clause added for wear and tear disqualify any correction to poor craftsmanship. I know over time, things do wear down... but not within 6 months. Save your time and money and stay away from Bassett. Purchase from a company that still focuses on quality craftsmanship and their products. Photos attached. Some within 3 months if ownership and some within 6.

Just left this store (Saturday 11/18/18 @ 4:15pm) and none of the staff greeted us, but made eye…read morecontact with us and walked by us. Immediately turned us off to purchase anything. They choose who they want to help. The patrons who I came with even said their customer service has gone way downhill in the past couple of years. No wonder they are an outlet going out of business.

We were greeted when we walked in. There weren't any pushy salesmen hounding us while we walked…read morearound. This place is huge and has a huge selection to choose from. They even have a playground for the kids to play in while you shop. They also have a bar area and you can actually order food and drinks as well. This has to be one of the most upscale furniture stores I've ever visited in my life. We are not in the market for a new furniture set, we are actually looking for an entertainment center. In the event, we do start looking for actual couches, we will definitely come back here.

I would give Living Spaces zero stars if I could…read more We purchased a standard king mattress from Living Spaces and recently discovered that the mattress delivered was smaller. Because we trusted that the correct product had been delivered, we had no reason to suspect an issue until we began experiencing problems with the fit. The incorrect mattress size has left a dangerous gap between the mattress and bed frame, creating a serious safety concern for our family. We have young children who often sleep in our bed, and there is a risk of a child becoming trapped between the mattress and frame. What is most disappointing is the lack of accountability and customer service. A mistake made during delivery has now become our problem, despite the fact that we paid for a different product. Customers should be able to trust that the items they receive match what they purchased. I am sharing this review so other customers will double-check their deliveries and measurements immediately. Had we known sooner, we would have addressed the issue right away. This experience has left us feeling frustrated, disappointed, and concerned for our family's safety.