I had stopped in before and spoke to Gary and Nicole about a custom L shaped desk, but I was…read morefinally able to get the dimensions laid out in my office to get this piece ordered. This is very nice furniture that is well built and I couldn't be happier with the outcome. Unfortunately there was nothing in the store that was exactly what I wanted so we had to go the custom route. So I wasn't totally sure how things were going to turn out. But I am beyond thrilled with how the desk turned out. When I put my deposit down I was told it would be 8-12 weeks and it ended up being right at 12 weeks. Factor in the holidays and it may have come in a little sooner. We are in the market for some new patio furniture and I will be going back to get the pricing. Thank you for all you do. I will be back soon!

RUN AWAY AS FAST AS YOU CAN!! Wish I could give zero stars. We have been ghosted multiple times…read moreby owner Gary after our several attempts to resolve an issue with the custom dining room table set we purchased over 4 years ago. They seem to care while trying to gain your business, but once they've got your money and delivered your product, their follow service is atrocious. We purchased $10k worth of custom furniture from their store in late 2019. For the dining table set, I asked the owner's wife, who was assisting us, if a rough sawn table top would still be flat enough that a plate wouldn't wobble, while still achieving a distressed look. I was assured that was true. Our table's surface is so uneven that we have to be very careful with where cups and plates are set so they don't wobble and spill, which is completely impractical for my family with young kids. Then, after just a few short months of use, we began having issues with the finish flaking off. Our table is stained with a glazed finish over top. Initially, we thought it was due to a piece of scotch tape that had been used to hold a protective covering on the table for a very brief time. However, over time, finish has flaked off around all edges of the table, just with regular use (no more tape). Additionally, the heads of 3 screws used to mount the tabletop to the supporting brackets underneath have completely fallen off and been found laying on the floor. This table does not get moved around; it has always remained in the same place, so the only reason I can come up with is that the screws were overtightened during assembly. I emailed Gary with my concerns in mid-2020. He responded, offering to run the top through a sander and he was going to check into the concerns with the finish. He said he could pickup the table in about a month, since things were crazy with the lockdowns (perfectly understandable). I reached out 2 months later, and he said he'd come pick it up within a few weeks. Two more months went by, so I reached out again. This time - no response. I reached out again another 4 months later (early 2021)...nothing. An entire year went by and we heard nothing. By this time, we had 3 young kids, so it was hard to find the time to follow-up. My husband finally went to the store in early 2022 to talk to Gary directly. Gary claimed he "hadn't forgotten about us" and would reach out soon to arrange pickup and repair of our table. Here we are two years later, and we've still heard nothing from him. So, we are stuck with a several thousand-dollar piece of furniture for which we can get no remedy because of Furniture Nook's awful customer service. I strongly suggest you save yourself the headache and time, and shop elsewhere!

Was furnishing my son's college house and this place had super high quality furniture at really…read moregreat prices. We got super nice dining table and couch for low prices and the folks that work there are really nice and helpful as well. Highly recommend!!

A belated review but 3 and a half years ago I purchased a dresser, bed, and desk all in good…read morecondition for under $1000. The movers were professional and caused no damages to the furniture or the studio when they brought things in, definitely worth the price to add movers! Still getting great use out of the bed and dresser. The other day, I found a sleeper sofa that still looks pretty good (a little wear but no tear!). After looking up the sofa's original new price, the Bank was selling it for only a tenth of the price tag! The woman who helped us was very sweet and patient and allowed me to test out the mattresses on several before choosing. I have movers scheduled and am hoping/anticipating good service like last time. Again, still worth the $125 moving service!

I purchased a recliner from Levin in Avon, Oh on April 8th , 2025 for $863. This included $100 for…read morea five year protection plan. In less than 3 months the fabric on the footrest was tearing and piling. In June customer service stated this is not covered under manufacturers warranty I filed a protecton plan claim in July 2025 which was denied because it was not an accident. The salesman told me fabric tears were covered. The protection plan is acl way for levin to take your money and deny any claim We had the recliner repaired for $497 and provided the material to the upholster. Levin is unethical,stay away! I will never buy anything from them after a terrible experience

Levin has high quality furniture and high quality employees. I bought most of my furniture from…read morethere. I recently had to get my recliner serviced. They took excellent care of me. The service department is awesome. Thank you for great customer service.

I went to JC Penney in SouthPark Mall Strongsville, OH Friday November 14th. I hadn't been out…read morethere for awhile & have frequented a competitor due to it's proximity to my home. The store was clean. The store was organized. The sales associates- 2 young men up in house goods, & young lady named Desiree down in women's section, all were courteous, helpful, & worked hard. When they weren't checking out customers, they were folding and tidying. When I asked a question they were able to look up. I wasn't ignored!!! I found what I needed + something I wasn't looking for. Good job in hiring these young people, Penney's! & the store looked great! I hope to go back soon.

totally gross, went in to the women's dressing room, when store first opened at 11:00. Regarding…read morewomen's dressing room: Carpet was filthy, stained and full of garbage . Mucus like someone sneezed, all over the mirror , entire dressing room was disgusting, I decided not to try anything else on and just left., I called to inform the manager, she did not seem too concerned. I asked if they had a cleaning staff there, she did not answer, even though I asked two times. Inexcusable for first thing in morning.Shop elsewhere

I don't think that i could tolerate a customer as indecisive as me. I have been working with…read moreCheryl and she is not only very patient and helpful, she's even texted me about furniture, etc on her days off. Who does this? I'm finally getting the furniture i bought so far get delivered next week. I still have a few more pieces and I'm hoping Cheryl will still tolerate me. Follow up after furniture is delivered. Ok. I just had my furniture delivered and i LOVE it!! Beautiful. Well made. I'm so happy with the furniture, the people, the customer service, absolutely everything about this experience has been outstanding. Thank you Cheryl. You're a saint!

Wonderful family owned business with great service, selection and prices. They don't nickel and…read moredime you (don't charge extra for delivery, fabric protection etc..) all the things that can really add up even though some places say they are low price. They have hundreds of fabric choices and can order products that are not on display. I HIGHLY recommend them. I referred six friends and family members to them and all were pleased with their purchases (sectionals, sofas, accent chairs).

Hobby Lobby in Strongsville will charge you .49 cents per bag at check out? I will never shop there…read moreagain! Do better!!! I should have just left my items on the counter and walked out! If more people would do that maybe they would get the message! I'll be taking my business to Michael's!

Terrible customer service, all of the employees had terrible attitudes. Many appeared unhappy and…read moreunwelcoming.

Surprised by how big this place is on the inside. They carry the big names like Ashley…read more Surprisingly low pressure sales which was nice.

I bought a table with 4 chairs, 3 of the chairs do not sit evenly on the floor they wobble back and…read moreforth. I called the store and was told that's the way the chairs are supposed to be. They refused to do anything about these chairs. This table and chair set was just under $800.00 What's up with this picture

Been meaning to replace my shades for years and finally got around to it. The owner came over with…read moresamples, and thankfully a good design eye, and I had things picked out in under an hour. The shades were installed a few weeks later and it only took the installer about 30 minutes. I liked the idea of supporting local business and they were easy to work with.

We had our entire house done. We purchased motorized shades, non motorized shades and faux wood…read moreblinds. They come to your house and take measurements and bring samples of all sorts of materials and colors for you to choose from from. Mark installed everything and they look great. Budget Blinds does a great job and we couldn't be happier.