Good Communications with Laura and Cody from beginning to the end. Fair prices, they give you…read moreseveral quotes and you choose. We had a kitchen sink that was stopping up. Clean the pipes 3 years ago. They listen to me and brought a larger routter. It worked, we are happier and pleased with their service. Thanks Mr Drippy

I cannot say enough great things about Mr. Drippy Plumbing off Lorna Road in Hoover, Alabama! From…read morestart to finish, the experience was absolutely top-notch. I was scheduled for a service window between 8:30-10:00 AM this past Friday, and right at 8:00 AM I received a confirmation call from Laura, which I really appreciated. Even better, Pierce arrived promptly, just after 8:30AM and appeared extremely professional and ready to get to work. Pierce was extremely respectful, knowledgeable, and easy to talk to. I showed him the issues I was having with a toilet and two sinks, and he carefully explained what was going on in a way that made complete sense. He stepped back out to his van to coordinate with Laura on pricing, and within minutes had clear, straightforward options with numbers for me on how we could approach the problems. The pricing was very reasonable, and they even offered bundling discounts, which made it an incredible value! (Especially for the level of professionalism and quality service they provide.) It is rare to find a company where you genuinely feel comfortable having someone in your home, but that's exactly how I felt with Pierce. From the moment you meet him, you know you can trust him -- supervised or unsupervised -- to do the job correctly and with integrity. Going forward, I will absolutely be requesting Pierce Winkler as our on-site plumber every time. If you need plumbing inspection, repair, installation, or replacement at a fair price and want a team that truly values professionalism and customer service, I highly recommend Mr. Drippy Plumbing. Pierce and Laura were outstanding!

Needed a Cartridge replacement for a Shower & Tub combo. They wanted to charge the $645 for the…read morerepair, which seemed extremely high for what appears to be a relatively straightforward job. After researching the part online, I found the replacement cartridge available for less than $75. It appears to be a 30-minute job. I asked the supervisor for a breakdown of the cost between labor and material. He said that they don't give a breakdown. They appear to be hiding their labor cost, which seems to be very high. I wouldn't let the technician do the job and pay an $80 fee for the visit.

I contacted a plumber because I didn't have time to handle a minor repair myself -- a simple faucet…read morestem and valve seat replacement. The plumber showed up on time, which initially seemed promising. I led him to the issue and clearly explained what needed fixing. He briefly touched the faucet handle and tapped the wall, then asked to inspect the plumbing from the basement. After glancing at the water lines leading to the bathroom, he informed me he'd step out to his vehicle to "write up a quote." About 20 minutes later, he returned with a legal pad and handed me a quote: approximately $1,700. The estimate included installation of shutoff valves in the basement -- completely unrelated to the original problem. Naturally, I declined and asked if he was going to address the leaking faucet, since that was the purpose of my call and I needed to resume my day. His response? "That's my quote. That's what I see needs to be done." At that point, I politely asked him to leave. To say I was disappointed is an understatement. I was furious -- not only did he refuse to address the issue I called about, but he did so with an arrogant tone. I will never use Standard Heating, Cooling & Plumbing again, and I'll make sure others are equally informed. And yes, I still had to pay the $80.00 visit fee, despite the fact that he tried to inflate a minor repair into a major project I didn't ask for or need. I couldn't help but think: if I were a senior citizen, he might've had a field day. That's unacceptable.

Jason came out same day as our call. He's been in HVAC for a couple decades and Autumn is a family…read morerun company servicing all of central ALABAMA Anually - the cost is $131 for 2 visits per year for cleaning of unit and changing the filter. A Unit for 3.5ton heat pump package unit was app $7248.

Had them come out to service my air conditioning unit. Can't remember the guys name but I think it…read morewas Issac. Very professional. He showed up on time and the price was very fair. Its hard to find trustworthy people in this industry but so far I am impressed with these guys and will use them again.

Working with Kevin at Mainline was the best choice that I made during my search for a new unit. Our…read morehime was not heating and cooling evenly and we had several quotes provided and several "strategies" to solve the problem. Kevin came out and looked at everything, explained what was needed. He was the only one that guaranteed his solution would work. After sending me the quote and agreeing to the package and product type I wanted, we moved forward with the a new unit. They did all the worked and they did it right. The installers were very nice and professional and did not mess up the house in any way. It was after the installation that I was really glad i went with them. The unit was not solving the problem we wanted originally which was even cooling. At first I thought we had just wasted our money...same problem, but with a new unit. Kevin called me and sent his installers back out and reviewed the problem. After several items were check, they determined that I did need a larger unit and they installed it without an charge to me. After that everything went great and the home is cooling wonderfully. We went from a unit that ran all the time and didn't cool well to one that runs in much shorter cycles and cools very well. i am confident if i had gone with anyone else, the problem would not have been solved and I would have been out more money for a larger unit. Every company quoted the same type and size unit, but Kevin was the only one that told me if it didn't work, they would stay here until it did....and they actually came through on their word. I was referred to the company from someone else and I look forward to referring others to them

Bought a Generac whole home generator from Lowe's and Lowe's had mainline as the installers. My…read moregenerator developed a problem the end of July. Michael came out 8/3/15, said I need a part, which would be in within a week and a half. After many calls, they showed up 1 month later. They left, the generator did not do the weekly diagnostic. I called back the day after labor day, was told "oh it needs another part, guess we should have told you". I continued to call, Michael wouldn't return my voice mails. They came back in another month (3 months after my first call) and still couldn't fix it. I called Generac and found our they are NOT approved by Generac to work on the generator. Something Lowe's and Mainline should have been honest enough to tell me when I was considering buying it. I got a Generac certified service technician to come out and found out Mainline had damaged the generator when they were poking around in it. They left the generator in pieces, they damaged the muffler and damaged other parts, which the certified technician took 45 minutes to repair. They charged me $7,000 for installation and don't have a clue what they are doing. Generac has contract with Home Depot only. The lowe's sales person would not answer my e-mails. SO for 4 months I was making payments to Lowe's for a broken generator, much of the damage was caused by Mainline. Stay away from them

We had a new Heat Pump installed into our house by Bryan Carter. We found we could not buy filters…read morethat fit the unit. One of Bryan's employees brought us a filter and installed it, but it must also not fit. We have called and called and been told they would come but they never show up. We know that without the proper filter the unit will not last. All we ask is for him to come and look at it, or remove it and give us our money back.

Awesome service! We called Bryan on the 14th of June, coming home from dinner with a group to our…read morehouse for Father's Day weekend. We used Carter's before for preventive maintenance and to install a programmable thermostat ( the cost for everything was to go to pass up). This time the group was without AC on a hot Alabama afternoon. We called him to come the next day, a Sunday the night before and he was there on time and proceeded to find the problem - this heat pump is older and I was so scared I was going to pay a fortune. Nope, went to Home Depot as well for the needed part and it was around $125 less than anyone would have predicted. Great service !

This guy is as honest as they come. We moved to the are 4 years ago and we needed some plumbing…read morework done. They came when they said they would, did the job they said they would and charged a reasonable charge. No extras , no pushing for extra work. Just an honest guy doing a good job at what his trade is.

Court and the Cool Breeze team were outstanding. The bid was very competitive, the install…read morecompleted timely and in a professional manner. I absolutely recommend Cool Breeze to anyone with a heating and or cooling need. When my central air/heat pump died, I got a few estimates and I was floored by how I was treated by other companies. One company gave me a price and told me I had to sign that day for that price, and another told me they would need to rip out my ducts and drain pipes. My third estimate was from Court and the Cool Breeze team and what a difference! Court took the time to look at my old system, explained what SEER was and all my options including financing. They answered all our questions and went over the controls a second time before they left. They were careful not to track in the house and they cleaned up when they were finished. They were professional in their work, demeanor and appearance and on a scale of 1 to 10 they were an 11.

This company is absolutely wonderful! They show up when we need them most. They get here quickly,…read moredo the work and never overcharge. In fact, for the work they do, I was expecting to pay more. They go above and beyond to fix whatever the issue is. They are all so nice and professional. I can totally trust them to go all over my house. They tell you the problem and never try to up-sell. That's very rare today. Use Cool Breeze for any problems you have. You will not regret it!!

Great service, we have used Guin for 20 years. Always happy with their service. They are great on…read moreshort notice.

The technicians are great and their quotes are comparable, but the price I was quoted was not…read morehonored. As a previous reviewer said, single women beware.