I give a one star to sales person Tobias. He brought out the wrong size shoe and I actually asked…read morehim if it was the size I requested. And I explained to Tobias his mistake and once again he brought me the wrong size shoe. And Megan brought more shoes out that Tobias didn't bring out for me to decide if I was interested. Tobias couldn't do the job and should be fired. I give two stars because of the customer service from Megan and I did find a pair of shoes that was what I was looking for. It wasn't the color i was looking for though.

Customer service is hit or miss at this store but today, I got excellent service from Kevin. We…read morewere shopping for new folding camp chairs and he patiently set up different chairs for us to try out. We got a great deal on some chaise lounge zero gravity chairs. He even pointed out one was broken and then called the Corte Madera store to reserve two for us. Major kudos for Kevin!

They offer a huge selection of sporting goods and they have a history of having it in stock all the…read moretime. I really enjoy going into the store because they're always fast efficient and have plenty of staff on hand. I went in for a fishing license for my wife and I, which was awesome. I hope I have some fish before the end of the year to prove it was worth it. Actually the laws changed on fishing licenses. Now it seems that fishing license is good from one year of purchase so I have till this time next year to catch that fatty. Good job team Big Five.

I came in to buy Nike running glasses, and I'm really happy with my purchase. I get it, people…read morewould rather buy online these days. But I'm surprised by how often I need to stop in and buy something here. I don't shop a lot but when I do I tend to buy athletic items. I'll be coming back.

Good selection of soccer related gear, friendly staff (especially Winston - I think that's his…read morename), and this might be single handedly keeping the north gate mall alive.

The Coliseum rocks my (soccer) socks!…read more I was recently pure-pressured into joining the soccer team at my school. I finally caved in and decided to join. My good friend recommended the Coliseum to purchase my soccer gear and I had a great experience! The store is right off of the San Pedro exit on Highway 101 in San Rafael. It's a relatively small store, but they carry a large selection of merchandise. When I arrived, the employee working fit me for cleats. He was incredibly helpful and gave great suggestions for styles that fit my very narrow feet. I finally decided on a pair of Nike women's cleats, which were the last pair on sale (score!) He also helped me pick out a few pairs of socks and shin guards. I really appreciate all of the help from the crew at the Coliseum. I found everything that I was looking for during my visit and I plan to return for future purchases. If you're looking into buying gear in bulk, I was told that they offer discounts to teams. Check it out!

I returned after a year from my first very good shopping experience…read more This visit I was introduced to Rosie who was so very thorough, patient and so pleasant. I explained my foot problems as I had just returned from my Podiatry Dr Visit. Explained my need for the ideal shoe for work and for non-working days. All the while as I'm trying on shoes she set me up to try, she's juggling other customers graciously and successfully, also stocking shoes. I felt very relieved and happy with my purchases. I highly commend her in her customer service and professionalism. P.S. Several other employees on the floor were pleasant and greeting customers. It is nice to see that because it's not pleasant to shop in a store and employees act as if you're invisible. Thank you for having superb employees!! Sincerely, Katherine C.

Wow!! Sports Basement is a fantastic place to gear up for all your outdoor adventures! We went…read morethere looking for new goggles and maybe some ski equipment, and the experience was truly fun and enjoyable. The store offers a wide selection of sports, leisure, and camping gear, making it a one-stop shop for all outdoor enthusiasts. Shopping here feels fun and convenient, with everything neatly organized and easy to browse. Great value and discount offers. Plus, the welcoming atmosphere makes it a great spot to get excited about your next adventure! Staff: the staff was friendly, knowledgeable, and eager to help us find exactly what we needed.

I am sooooooo happy with my gym flooring from them. Super primo top notch flooring. Its everything…read moreI wanted and some. I drove all the way from Sonoma County for this flooring. This place is packed with tons of fun equipment. One day I'll go back for a Marpo rope trainer system. Collin was super helpful and really took his time with me. Cream of the crop here

Installation team was great. They placed the rack where we wanted it, noticed our floor was slanted…read moreand placed foam under to even it out to ensure we have a safe workout. Do to popular demand, we have to wait a little for the smith machine part because it is on back order but we are excited to start using it!

7/7/2025: Purchasing Yeti Straw Cap--HEADS UP!!!! Less expensive purchasing from REI verses…read moreAmazon! Aside, I have purchased a couple of Pacsafe Backpacks, camping gear, tents, mattress pad, and survival gear which I have religiously used for the past TWENTY-FIVE YEARS and all are in excellent, fully operational condition. Thus, I'm truly satisfied purchasing ALL my hiking/camping/mountain bike riding/survival equipment from REI.

My husband ordered a pair of Brooks shoes online and the wrong size was sent. I went in to exchange…read morethem. I asked if any were available system-wide. Next thing I knew, I had a store credit instead of a refund. No shoes available--try next Autumn.

I just started collecting cards again after 40+ years out of the hobby. The hobby has changed so…read moremuch since the 1980s! Getting up to speed has been challenging. I don't know what I'd do without Bobby at Diamond Sports Cards. He's been incredibly patient explaining the basics as well as the nuance of card collecting in the 2020s. It's much more effective for me to pepper him with questions rather than try to figure it all out on Reddit. He's incredibly passionate about the hobby. Not only that, but his prices are usually below eBay and others on the secondary market. In an era where so much has gone to eCommerce, it's fantastic to see a retail storefront provide true value and entertainment.

Fun nostalgic baseball cards store in San Rafael. Fun to stop by visiting downtown San Rafael in…read morethe main area. Very much to choose from.

If you like name-brand outdoor clothing but not name-brand outdoor clothing prices, Marin Outdoor…read moreTrading Company should be on your radar. With a mix of consignment clothing and manufacturer samples, MOTC is a small, local shop with an enticing mix of offerings. Even though the consignment clothing would never count as cheap, every piece appears to be in great shape with no evidence of wear. The sample pieces, still sporting manufacturer tags, also sport a huge discount off their recommended sales price. I picked up a pre-worn, stylish fleece from The North Face for $30 and felt that price was reasonable and returned home to tell my son he should check the place out for the sort of outdoor men's pants he likes. The array of offerings is not dissimilar from what one finds at REI, but on a much smaller scale. There's other outdoor stuff here too - including a proprietor with whom one can engage in for everything fishing related. Despite its size, the store features clothes for all ages and genders as well as outdoor equipment. Whether you've outgrown something or just want something new or gently worn, if you're seeking outdoor clothing and like those name brands, MOTC should be on your radar.

The owner is a very sweet and easy going guy and the prices are incredibly reasonable. It was a…read morequieter environment to shop in and I greatly prefer that to the overwhelm and sensory overload of big box stores. No blaring loud music or bright lights! And if you like being outside that's probably your preference, too. :) Highly recommend visiting this shop.