Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

If I could leave a minus star I would. They might reply that we are disgruntled tenants. But that…read moreis not the case. Spiro, and the crew come across as very helpful, and friendly. But when you ask them to do repairs, and do them correctly, they don't help much. They will delay the repairs for as long as possible, and then send unqualified people to do the work. They don't care if children live in the apartment, so the need of good and speedy repair is necessary. The secretary, Kalli Grigoropoulos, who works for him is sweet, but then does not help much when you ask for it. The owner of some of the property they manage are no better. They once left a tenant with no heat during an entire winter. If you have any dealings with these people, do take notes, and record everything. Don't trust their smooth talk.

OneVesta is an excellent property management company. The staff is friendly and helpful and all of…read morethem are a pleasure to work with. Highly recommend!

After viewing multiple units in Mr. Jones's portfolio and moving into our favorite, I can…read moreconfidently say he runs a tight ship, making sure both prospective and active tenant are happy with the quality and condition of their apartments. Having lived in 5 different apartments under a variety of different property managers before Mr. Jones, I can say his communication and transparency is a rarity and refreshing change in New York. The quick responsiveness to address any questions and concerns I've had has been greatly appreciated. The unit we've moved into is a true gem in Clinton Hill, with some of the best value for my rent I've come across in all my apartment hunting. If you're looking for a trustworthy landlord, while feeling confident in the apartment you'd like to move into, look no further - you've found it.

After reviewing a "blank" contact of their services, a call was scheduled. On the day of the…read morescheduled call, I was unable to reach them (kept reaching their voicemail...). After numerous attempts, I was texted, "I'll call you back as soon as I get off of the phone." That was November 1st and it is now November 3rd. Unfortunate... I am disappointed since the description of this company and their services is written so professionally, I was really hopeful they would have provided excellent service. I wish them the best of luck!

WARNING: This company falls under the name Queens Quality Management. There is NOTHING quality…read moreabout them. They allow their properties to be filthy, not maintained and without a super. They increase the maintenance costs due to "operational expenses" and provide no information on what it's for. They allow the president of the board and what they claim is an "on-site manager" to manage the property I live on. They recently revamped their website to try and make themselves look more professional, but I'm begging you to check the reviews everywhere. You will be robbed of your money with no clarity or transparency on what you're paying for. They will send companies to try and fix things in your apartment that are super cheap because they don't fix anything properly. The property I live on is falling apart. They claim to have 24 hour surveillance. That is a BLATANT LIE. The president of the board and the "on-site manager" have cameras on their phone and in their apartment. We are charged for a security guard monthly. It's such a scam. Who is going to be on the property to help someone who is being attacked? There is no security. Queens Quality Management and B&L Management is a scam. I'm warning you, do not buy or rent from this management company. You will lose out. You will be treated very poorly. I promise you that. Please stay tuned for pictures of my property. I will be posting them.

At one time, we received the services we pay for. For over 3 months I have had numerous requests…read morefor service due to lack of heat. I sent an email yesterday morning at 7:00 AM. It is now, the next day, 10:51 AM and NO RESPONSE. I just sent another request due to lack of heat. They knew how to raise maintenance, but, forgot how to service the shareholders. Otherwise, it is a great place to live.

My mom moved into a unit managed by Venture. Staff has been nice and helpful so far. Good customer…read moreservice.

I rarely leave reviews, but my experience with Venture NY Property Management has been deeply…read morefrustrating. I simply asked for clarification regarding newly imposed co-op insurance requirements and how the coverage thresholds were determined. Rather than receiving transparent answers or supporting documentation, I was repeatedly told the requirements were "non-negotiable," threatened with fines, and ultimately informed that management would "not engage further" because the conversation had become "repetitive." As a shareholder, asking reasonable questions about building policies, insurance requirements, and risk management should not be treated as an inconvenience. At no point was any actual explanation provided regarding whether these limits were based on insurer recommendations, legal counsel, lender requirements, claims history, or any formal analysis. Instead, responses felt dismissive, defensive, and unnecessarily combative. Professional property management should include transparency, accountability, and respectful communication with residents -- especially when imposing financial requirements and penalties. I hope ownership takes shareholder concerns more seriously moving forward and improves how management communicates with residents.

I've worked with a lot of property managers over the years, and I can say this team stands out!!…read moreThey're responsive, kind, and genuinely care about the people who live here. Every time I've had a question or request, it's been handled quickly and professionally -- no runaround, no attitude, just solid service. The property is always well maintained, clean, and feels safe. You can tell they take pride in their work and treat the place like they'd want to live here themselves. Special shoutout to the staff -- always friendly and helpful, whether it's a quick fix or just a smile in the hallway. Highly recommend to anyone looking for a well-managed property and a team that actually shows up for their residents!!

I have been waiting for the refund of my balance since when I sold my co-op apartment in August,…read more2025. In a phone call REM, staff even acknowledged that I had that balance of over $1,100.00! REM is till holding my money! J. W. 3/3/25

Don't move here -- Belshire Manor (both buildings and pool in this complex) are run by Ciampa…read moreOrganization Management. On top of everything below, the building also has an ongoing roach problem, and the laundry facility is far too small for the number of tenants -- it's almost never available when you actually need it. I lived at a Ciampa Management property (Belshire Manor) for several years. Maintenance staff were responsive early on, but that changed over time, and management itself was consistently terrible throughout. The apartment was in poor condition when I moved in -- it looked like nothing had been maintained in years aside from a coat of paint. Within the first few months I had to report rusted, damaged, or moldy appliances, and inconsistent heat in cold weather (at times far below legal temperature). Several of these were eventually addressed, but only after repeated follow-up, and some things were never fully resolved (more on this below). Smaller issues (loose tile, flooring issues, fixtures falling off the wall) I ended up fixing or managing myself rather than dealing with the maintenance process. A recurring water leak from the ceiling began early in my tenancy and was never permanently fixed -- it continued on and off for years. Each time it happened, someone would patch the immediate issue rather than address the underlying cause, and it would recur again with the next heavy rain. By the later years, when I continued to report the same leak, I was met with hostility instead of help -- raised voices and comments dismissing the complaint because I'd be moving out anyway, rather than any actual effort to fix the problem. I also heard from another tenant about a similar leak that reportedly caused their ceiling to collapse, which apparently led to them moving out and pursuing the matter in court. I can't speak to the details firsthand, but it lines up with how persistent and unresolved these leak issues were across the building. Communication was also a persistent problem. The maintenance staff sent to handle repairs didn't speak English at all, which made it very difficult to explain issues or confirm what work had actually been done. I stayed longer than I probably should have -- life circumstances made moving difficult at the time -- but once I finally left, I never looked back. When I moved out, a portion of my security deposit was withheld under a vague description of "repairs and cleaning." If anything, they owe me for years of water damage and stress, not the other way around. When issues are this constant, it's easy to lose track. If you do decide to rent here anyway, save every single email and text, no matter how minor the issue seems, because you will need it later.

Terrible rental building. The Super takes forever to respond to requests and that's if you call or…read morespeak with him directly. Submitting paper requests is pointless. The heating takes forever to turn on and even when you use it, the vent barely radiates heat. The living and bedroom don't have any wall/ceiling light fixtures, so you will need to buy at least a floor lamp, which depending on the size of the room, can leave it still barely lit. There seems to always be a floor or two where all the units require extermination when the sign up sheets go up. The only positive is the location

From the moment I started my search for a property in Queens, this team went above and beyond. They…read moreweren't just a property management company--they were a true partner every step of the way. From helping me assess neighborhoods to flagging red flags during walkthroughs, their guidance was invaluable. They're incredibly well-connected, which meant I had access to trusted contractors, inspectors, lenders--you name it. I never felt like I was going it alone. Every question (and I had a lot of them!) was met with patience, clarity, and real insight. Since closing, they've continued to deliver--responsive, detail-oriented, and truly invested in the long-term success of my investment. Reliable property managers are hard to find. Reliable partners are even rarer. I'm so glad I found both here. Highly, highly recommend.

Lydia has been invaluable in helping me navigate the complexities of real estate investment in NYC…read more She has remarkable insight into the different neighborhoods of NYC and also is incredibly responsive, reasonably priced and well connected.

Valery is always lovely, helpful, and answers my questions immediately. Always a pleasure to work…read morewith!

The Lovett group is great to work with. Their team is efficient, attentive, and always available to…read moreanswer questions. They make knowledgeable suggestions and oversee building repairs, upkeep, staffing, and a wide range of resident concerns with great care. Highly recommend them. Susan L. Queens, NY