They don't do any extractions, which kinda sucks. Just a light exfoliation and a bunch of creams…read more They leave the product on for 20-30 minutes per product and walk out of the room.

I've been coming to this location for about a year, and up until today I've always had a good…read moreexperience with the service. Unfortunately, my visit today was very disappointing. I arrived at approximately 6:20 PM, and the business closes at 7:00 PM. Normally, there's someone at the front desk who greets customers and asks what service they're there for. Today, I walked in and wasn't acknowledged by anyone. There was no greeting, no eye contact, and no one asked if I needed assistance. There were only two other customers receiving services, but every beautician completely ignored me. One employee was even doing her own makeup instead of acknowledging that I had walked in. After standing there for several minutes without anyone speaking to me, I decided to leave. As a returning customer, I expected at least a simple "Hello, we'll be with you shortly." Being completely ignored made me feel unwelcome and unappreciated. Sadly, after this experience, I don't think I'll be coming back.

This is my very first time getting a wax so naturally, I had some jitters and questions. Nicole was…read moreprofessional and answered all my questions and comforted me about the worries I had. She did a thorough job with precision and speed. The place felt clean and the communication and payment process was quick and seamless!

Former customer before Covid now coming back! Nicole was great! She is the best waxed ever!read more

I have been coming here for years. All of the women that work inside of Rubys are seasoned…read morethreaders. I usually come to get my eyebrows done, which is very inexpensive. They do a great job every time. Listen to everything. I have to say even when I may have straight and gone to someone else who messed up my eyebrows, I know I can always come back to Rubys and they will give me back right.I don't even live in Houston no more but every time I come to Houston, I'm looking forward to come getting my eyebrows done for some great quality work

Location: hillcroft Staff: nice…read more Parking: plenty Price: average $40 +$3 for paying for card +tip ( outside signs say $25 for Monday and Tuesday facial but they said they no longer provide that price) I went for a facial, my face did feel soft and felt rag at the end but less than 1min of extractions. When I got there I explained to her I wanted to focus more on extractions (blackheads). She did the polish, left for 10mins, came back washed off, did a scrub which felt great, did extractions for less than 1 min and not deep at all. Left another type of polish/ mash about another 10 minutes and came back to wash off and I was done.

I got a free eyebrow wax from EWC for birthday so I booked an appointment at this location. This…read morewas my first time here as I formally went to the W Gray location. I'd been a customer for almost 11 years but they shifted from prioritizing their clients, to being more concerned about saving money, so I left. However, because this was a free gift, I needed to think of advantage of it. My appointment was for 5:45pm but I got there around 5:25pm. Luckily, my waxer was able to take me at about 5:30pm. It was an eyebrow wax so it was pretty fast, but she still did a good job. The center is very clean and the young lady at the front desk was warm in her reception. The only thing I do not like about EWC, and several other service-based places is when they ask you out loud if you want to leave a tip. That is a decision for me to make and the fact that the majority of people already leave a tip means we don't need a reminder. It's extremely uncomfortable and unnecessary.

My waxer, Stephanie is amazing! The front desk is great but when I call, the general customer…read moreservice is trash! For all this money I'm spending, y'all could be nicer.

Hands up, THE BEST IN THE BUSINESS... Kay is professional, hilarious, and makes the wax experience…read moreseamless and painless. The environment was exceptionally clean and girly; the vibe was amazing and the music was on point... Thank you, K.... See you next time!!!!

From the owner: Are you tired of awkward waxing sessions? Will have no fear The Krazy Kat Lady is here! We will…read morehave great laughs, bomb conversation while listening to one of the best playlist in Houston! All of your nerves will be at ease I promise you that!

Great service ! I did have to go back for a touch up…read morebecause my hairs weren't completely taken care of by the first staff. But they were able to squeeze me in & apologize for the missed hair & ofc didn't charge me. The prices are very reasonable I got a full Brazilian with a vajacial & took about 30-40mins. I am excited to try future services !

I have been going to Jackie for a little over 7 years now. I get my full body services with her…read more She is someone who I truly say is a master of her art- which is bringing you an amazing eyebrow aesthetic to helping you achieve smooth beautiful skin!!!! She is very knowledgeable about the natural products she sells to compliment the waxing monthly and also has a convenient package system to help you save some money. I usually book via her website or on her IG account bc it's easier for me. She is pretty flexible and if you need to make adjustments to your reservation it can be easily done via the scheduling system which is through her website as mentioned. I would definitely recommend anything to try her out- even on a small area such as a underarm wax to just experience her excellent customer service. Oh and her pink wax smells like coconut mixed with bubble gum!

Found this gem the week of my wedding when I was panicking to find somewhere for a Brazilian Wax…read more The nail tech got a little ambitious, so I called to cancel & she agreed to wait. It was a little hard to find but her daughter guided me there on the phone while I was lost. Initially it was a little off putting as I thought they might not be as sanitary because the wax was dark colored. I later found out she doesn't use wax but sugar. This process reduces irritation to the skin & is less painful. In my 35 years of life, I have only been waxed once when I was 19 for a pool party. I vowed never to do it again because of all the pain & skin irritation I experienced afterwards. There was minimal pain & absolutely no skin issues after this procedures. I was in & out in less than 20mins. Highly recommend, especially for avid waxers. ENTER FREELY, they've been Approved:)

Just wanted to update that I got the absolute WORST ingrowns of all time after coming here- on legs…read moreand Brazilian area. This had never been an issue before. 2 years later I'm still dealing with the dark scarring from them. When I reflect upon my experience here, I initially dismissed how unsanitary the room was but I feel it's worth mentioning now. I had seen all the good reviews before going, and dismissed it while I was there, and I was in and out so quickly and I was mostly hairless after, so at FIRST I was like ok well she did a good job and it was fast. However the ingrowns nightmare came for me soon after despite me doing what I always do to prevent it, and years later I'm still embarrassed by the scars it left.

I had an amazing experience at Bare Necessities Spa + MedSpa with their LaseMD service plus the…read moreepidermal leveling add-on, and I can't recommend it enough. Perla was my esthetician, and she was absolutely incredible--knowledgeable, gentle, and so thorough in explaining every step of the process. The treatment itself was comfortable (with numbing of course) , and the results are definitely noticeable. My skin looks smoother, brighter, and more even, and it has that healthy glow I've been trying to achieve for a while. The epidermal leveling add-on made a huge difference in how well my skin absorbed products afterward. This service is truly worth it, especially in Perla's hands. You can tell she genuinely cares about results and your overall experience. I'll definitely be coming back and recommending this to anyone looking to invest in their skin.

Olivia is great! I appreciate her sweet spirit and gentleness. Highly recommend for waxing services.read more