Corey and his team were great. They responded quickly and saw to our call even though it was the…read moreend of day Friday. They quickly repaired the dryer and, in concern for our safety said we should not run it u til someone cleaned out the vent. His concern for our safety was comforting. They were efficient and did a nice job of making sure the space was clean when they were done!

Best in the business very professional on time and reasonable pricing they was in and out and fixed…read moreeverything that was goin on with the appliances that we were having issues with.

Our Samsung dryer started making some pretty awful noises, and after one failed DIY attempt (plus a…read moreziplock bag of "extra screws" ), we knew it was time to call a professional. Broad Ripple Appliance came highly recommended by a friend, and they absolutely lived up to it. Scheduling was quick and easy, I spoke with Brad, who got me set up for a next-day appointment. They do charge a standard $70 diagnostic fee, which felt fair. Brad gave me a heads-up call before arriving and showed up right on time. Even better, he came fully prepared with the tools and the replacement part needed, so he was able to fix the dryer on the spot. You can really tell he takes pride in his work with great attention to detail, and he even shared some helpful maintenance tips for the future. Best of all, the dryer was fixed the same day, and reassembled properly this time, with no "extra" screws left behind. Fair pricing, friendly service, and high-quality work. They do accept credit cards, but recommend cash or check to avoid a 3% fee (which gave me a reason to dust off my checkbook). Highly recommend, and we'll definitely use them again--hopefully not anytime soon!

Had an issue with our oven, and after comparing prices in the area, I chose to go with BR…read moreAppliance. I'm very happy that I did. They were easy to schedule, came on time, and most importantly, Brad, our technician, was very professional. I appreciated his customer service skills, quick but thorough work, cleanliness, and honest, reasonable pricing. The oven works like new. I'll definitely use BR Appliance again for our household needs.

We had Captain Appliance Repair come out to work on our dishwasher. They came by, assessed the…read moreissue, and gave us a fair price. The dishwasher is running like new, and the tech who fixed it was on time and professional. It's not fun when an appliance needs fixing, but these guys made the process easy. Thanks!

My Whirlpool dishwasher stopped working. It's funny.....You never know how much you rely on it…read moreuntil it stops working. I called Capitan Appliance after reading the great reviews left by other customers. Joe was the technician that responded and within a very short time my dishwasher was fixed. Joe was my hero that day. The repair cost was much less than replacing a $1,000 appliance. I really appreciate it when I get great service and I highly recommend you give them a try. I will definitely call Capitan Appliance for all my appliance repair issues.

We needed to replace our old Bosch dishwasher. The purchase process was effortless and the…read moreinstalling service was excellent. I recommend Grand

Helpful but not pushy and salesperson listened to our needs (limited space) and found a solution…read more There is a several weeks lead time but I trust the unit will be delivered in a timely fashion.

this family owned business is amazing and they know everything about all appl. and they repair them…read moretoo and sale nice used appliance. very professional and generous family and staff. their used appliances look new and work like new.

If you need an appliance and want to buy used, this is the only place in Indy I would do that at!…read moreTrustworthy and good value!

This store offers both appliances and some furniture. I will say their selection for appliances is…read moregreater than their selection of furniture. I decided to buy a BRAND NEW LG washer from them, listed at $500. We decided on this one because it was new with the packaging as well as it coming with a 1 year warranty. All together my total was $570 which included taxes and delivery. The delivery man was about an hour late to delivery. I had to call the store owner only for him to tell me the delivery man was lost and he gave him my number, I asked for the delivery man's number. After speaking with him he arrived within a couple of minutes. I wasn't sure why he didn't just call as soon as he was lost because he had my number from the order form. He also showed up alone with no moving help, so my stepdad had to help move. If he hadn't have been there, there's no way the delivery man would have made it in successfully. He hooked up the hoses but didn't stay to allow us to make sure everything worked okay. Thankfully it did so there were no issues with that.

I just love this company years ago I bought an electric dryer and it was the best one I have ever…read morehad and my washer had issues so I gave wash& dryer to granddaughter I went a bought a matching set very nice clean and works great it is energy efficient so I wasn't sure if it worked right or if I even liked it but Michelle called and calmed me down explanded to me how washer was working and was here the next morning to make sure I had it figured out and was getting along with it I'm pleased to say I really do love the set and it works great thank you for everything and have a great Christmas and new year sherry david very happy customer

No Show - Unprofessional and Disappointing Service…read more We had a scheduled service within a confirmed time window, but no one showed up -- and we received no call or update. I had to follow up myself just to find out what was going on. We requested the first available appointment, yet they couldn't even commit to or communicate a time slot. Completely unprofessional. To make matters worse, this company was assigned through our stove manufacturer, and the appliance is still under warranty. This reflects poorly on both the service provider and the manufacturer. We expected better coordination and accountability.

Got a nice ding in the door of my newer LG refrigerator, of course right front and center. Covered…read moreit with a magnet for a while until I decided to see if it could be repaired. I contacted LG customer service, which referred me to a Mr. Appliance location out of town. That employee referred me to this location. I called and got right through, setting up an appointment for my preferred date and time. I was texted the day before with a time window for my estimate. Jacksen, the tech arrived at the predetermined time. He was quite friendly and explained that pulling the dent out probably would still leave a spot. He gave me the repair options and eventually quoted me a price for a new door. Still less than a new refrigerator...and frankly, I like mine so I want to keep it! He did mention due to shipping delays. It could take up to six weeks to receive the door. No problem, magnet went back on for a disguise In the meantime. I was contacted around 3 weeks later and my door had arrived! Jacksen came back with a partner to install. They were prompt and even cleaned up after themselves! I did have one minor issue with the divider between the two doors not closing correctly. I called the company once more and Jacksen came back to adjust. He took maybe ten minutes to fix the issue, and again was very friendly and knowledgeable. I'd use Mr. Appliance again (although I hope I don't need to for awhile)!

I do not recommend this service to anyone. They are not professional or reliable. It took 3 weeks…read moreto schedule service. The day of the scheduled service and they call to cancel without reason. The entire experience was a joke. I should have read the reviews....

I have had multiple dealings with Rob…read more I purchased a washer, dryer, stove and refrigerator for a property we flipped. Also purchased a washer and dryer set for my home on a separate occasion. I have had two service calls on a refrigerator and a freezer with them as well. The owners humor is fantastic and they will find you what you need at a reasonable price. Honest and fare pricing is what these guys are about. They do have a varying selection and are someone I do recommend for sure

What a great store and family owned business!…read more We went on a Saturday morning with the intention to buy a vacuum. My husband had already done some decent research on brands and styles he was interested in but did want to see, touch, try out before purchasing. Upon entering the store, we were immediately greeted by Kayla and welcomed in. We asked about the Miele brand and models. Kayla was extremely knowledgeable, helpful, and had excellent suggestions/tips to share. We found the ones to try, and picked the one the wanted. Kayla put it together for us and even carried it to our car! Talk about amazing service! Important note: They absolutely sell more than vacuums here. And I think we will be back once we are ready to upgrade our dishwasher, stove, and maybe the refrigerator too. Incredible team, thanks for the help!

Don't know how to rate this. Vacuums & More have always repaired our Dyson, but when they said…read morethere was no use repairing it they went into salesperson mode. Talked my husband into it, we bought it, 2 weeks later I wanted to take it back because it is a bear to push and pull on padded carpeting. We were 1 week past return time. Even though my back suffers greatly after using we are stuck with this, for us, a useless vacuum. Maybe this is why they last so long. For me the vacuum is unusable so I would give it a one star. The business was very good at what they do - 4 stars. That rating is because we made it very clear that I did not want a heavy vacuum. We tried it out on their thin carpet..nothing like what we have at home. Disappointed was looking forward to a new machine that would work for us. This is my personal experience - you may find it differently. Also the attachments don't stay attached.