We have used Turner Appliance to maintain and repair an old Viking gas range that is probably past…read moreits prime, but very expensive to replace. There are very few companies that will service an old range. Steve, the technician, has been very skilled, courteous and knowledgeable. Turner has kept our range running and provided good service at a fair price. Recommended.

I have only good things to say about Turner technician who serviced my 4.5 year old Electrolux…read moredryer, rather, my complaint is about the OUTRAGEOUS markup on the parts that were installed--about 244% on a heating element and 310% on a heat sensor. (It was about 2.5 weeks before I had a working dryer.) After paying a $95 diagnostic fee and a $120 labor fee, for about 30 minutes of work, this seems like pure greed to me. Next time, I will be looking for a smaller repair company with presumably less greed and lower overhead.

So easy to do business with. Wow! I knew what I wanted, called them, they sent me a link to pay the…read moreinvoice, and et voila! they showed up and installed it without a hitch in just days. My goodness it was a smooth operation! Their installers had everything they needed and there were no hidden costs. Just a superior experience. When I need another appliance, Lee Supply will be my first stop.

If you are looking for a reliable local company, look no further. In the midst of this pandemic our…read morewasher broke- the difficult part was trying to getting someone to come install it in this narrow corner (included moving our big refrigerator due to lay out of our old downtown house). Rick Ferguson with Sales dept did a phenomenal job of co-ordinating it. A team first came out within 24 hours of a phone call to measure and work out logistics. Again within 24 hours of first phone call - we got recs for what would fit the the space, we picked it out and order placed. Going forward the communication was spot on. Once it arrived- they fit us in at the time that worked for us and the task of installing in a tiny space came with not anticipated challenges but the team that came out did a phenomenal job!!! We finally have a washer and dryer that works!! It saved us $5k by avoiding setting up new plumbing in the basement. Would also like to mention- a nationwide retailer came out and we had to cancel delivery cause they wouldn't move anything to install the washer. We will be buying our appliances going forward from Lee's.

I called four other appliance parts stores looking for a washing machine drain pump. No one had it…read morein stock. It could come in anywhere from one day to 3 weeks. Prices were $123 up to $187. I called All Appliance Parts and they had one in stock for $59. He said to bring in my old pump to test it. He said he didn't want to sell me something that I didn't need. He tested it right there and showed me the odd noise showing that the pump had failed. Not only did he have the right part, in stock, at the best price, he gave me a military discount on top of that. I got home and installed the new pump and it's working just fine. I just found my new favorite appliance parts store!

No frills place with a very knowledgeable friendly guy running the counter. Worth the drive to get…read morethe part. Thank you!

Our daughter's dryer died after a basement flood. I poked around CraigsList, and noticed that…read moreMatthews had used dryers for sale. I talked to Rhonda, and was impressed with her candor. 40+ years in business, 30-day warranty, and relies on repeat business rather than advertising. I took our dryer to them, hoping for a $25 credit against a used machine. Instead, they gave me the number of the part I needed, which I picked up and brought back late that afternoon. In half an hour, they installed it, and I was on the way home. How many places would repair a broken belt rather than sell you a new dryer?? ...Customer for life!!!

this family owned business is amazing and they know everything about all appl. and they repair them…read moretoo and sale nice used appliance. very professional and generous family and staff. their used appliances look new and work like new.

We went to Grand Appliance today to look at refrigerators. The sales staff was nice and informative…read morewithout being overbearing. It was a good experience from just browsing all the way to purchasing. I would certainly recommend them to neighbors over many other big box stores that have hidden fees. All of Grands pricing was up front.

Friendly and knowledgeable; helpful without being over the top; willing to work with my timeline.read more

Appliances & More is Indy's hidden gem for appliances! I recently moved to Indy and didn't know…read morewhere to find a dryer. I contacted the owner, Miles, and he was most helpful. I went to the store and found a great selection of gently used dryers, washers, refrigerators, and other appliances. Appliances & More even delivered my new-to-me dryer. It was such a relief to have their help when I was drowning in boxes to unpack and a growing mountain of laundry! I definitely recommend them if you need to buy or sell an appliance!

SCAM Alert. Miles sold my wife and I a refrigerator for $1200. When we came to see the unit, he…read moremust have manually charged it or used dry ice because while it appeared to be in working order, I should have seen the fog/mist as an anomaly. After requesting a refund with no success, I did some research and found the person that had let Miles pick up the non-working unit. The unit required a new compressor and Miles was taking it for scrap/parts. We took Miles to small claims court and won our case and Miles was ordered to pay us $1500. It has been 3 years now and he still has not paid or responded. For a while, he claimed that money was tight and agreed to pay $500/month for 3 months. He then claimed that he had moved to Florida, which is clearly not true. Instead he changed the name of his business to hide this court case. I am writing this review because I do not want anyone else to experience a loss like ours.

Very pleased!! Terry is awesome!! Wife's dryer had stopped and Terry quickly diagnosed the…read moreproblem and got the dryer up and running again!! Will call again for any more appliance repairs! Thanks Terry!!

Arrived the day of, took his time to get items out of my dishwasher that affected water flow in the…read moredrain and replaced drain. Changed from receiving the part the next day to same day so work could get complete. Did get quite a bit of water on the floor without realizing it, was offered a towel to clean it up. Not sure if price was a good value, was $360 to vacuum the drain and replace the drain pump to my dishwasher.

Nate went above and beyond to fix a dishwasher for us. He even found out I was using the wrong pods…read morein my appliance!!

First, I called and David was able to get me scheduled for the next day. Great communication with…read morethe appointment. Michael was very professional, knowledgeable and courteous. He came in and diagnosed the issue of our washer within minutes and gave us a quote to have it repaired. He offered us recommendations on which products are the best products right now on the market. I would use and recommend Pettyjohn's again in a heartbeat!

No Show - Unprofessional and Disappointing Service…read more We had a scheduled service within a confirmed time window, but no one showed up -- and we received no call or update. I had to follow up myself just to find out what was going on. We requested the first available appointment, yet they couldn't even commit to or communicate a time slot. Completely unprofessional. To make matters worse, this company was assigned through our stove manufacturer, and the appliance is still under warranty. This reflects poorly on both the service provider and the manufacturer. We expected better coordination and accountability.

Got a nice ding in the door of my newer LG refrigerator, of course right front and center. Covered…read moreit with a magnet for a while until I decided to see if it could be repaired. I contacted LG customer service, which referred me to a Mr. Appliance location out of town. That employee referred me to this location. I called and got right through, setting up an appointment for my preferred date and time. I was texted the day before with a time window for my estimate. Jacksen, the tech arrived at the predetermined time. He was quite friendly and explained that pulling the dent out probably would still leave a spot. He gave me the repair options and eventually quoted me a price for a new door. Still less than a new refrigerator...and frankly, I like mine so I want to keep it! He did mention due to shipping delays. It could take up to six weeks to receive the door. No problem, magnet went back on for a disguise In the meantime. I was contacted around 3 weeks later and my door had arrived! Jacksen came back with a partner to install. They were prompt and even cleaned up after themselves! I did have one minor issue with the divider between the two doors not closing correctly. I called the company once more and Jacksen came back to adjust. He took maybe ten minutes to fix the issue, and again was very friendly and knowledgeable. I'd use Mr. Appliance again (although I hope I don't need to for awhile)!

Avoid this company…read more I called to have my washer fixed, and someone came out same day to diagnose it. They told me without even opening the washer (all the tech did was try to run it a few times) that the entire motherboard needed replaced. Was told they would reach out to me to schedule the repair. Finally after multiple days, had to call them to get it scheduled. Once the $600 part was replaced, was told a sensor was also bad and they'd have to order that as well. Once again, I had to call THEM to get the third appointment set up. The third appointment, they missed my window, so I called and they told me they werent aware it was a two person job, even though they were just here a week ago, and would have to reschedule for another week later. Third appointment comes around, sensor replaced, and still not working. Was told there was a second sensor that was bad. Rescheduled for ANOTHER week later. Fourth appointment, they miss their window again so I call the office AGAIN and was told they were running late. Fine. About 4 30 that day, still nobody here, so I have to call them THREE TIMES until I finally get transferred to the owner, Who told me their technicians were on vacation, not even in the state.THEN WHY DID YOU MAKE THAT APPOINTMENT? Long story short, took them a full month to actually finish the job I paid up front for. Horrible management, they dont even reach out when scheduling your appointment, just put you for whatever date and time without asking if that works for you. Technicians were friendly enough, but the people responsible for scheduling and customer service need to be replaced, they have no idea what they're doing.​​

I was told on the phone a tech would arrive between 1:00 and 3:00 then received a text saying…read morebetween 2:00 and 6:00. No one showed or called and a day later I haven't heard from them.