My cat has been going here for a long time. I do believe…read morethey provide the best, and very genuine caring care here. I'm happy and grateful for that. They also consult on individual line items before they do anything, and they do that without guilt. The staff is always friendly and the tech assistants are really good too. The vets are top notch and very knowledgeable.

These people are unprofessional. They kept calling me every other month or so with one or another…read morereason for me to return. My dog is old. I have no problem with a regimen for repeat visits but they never laid out a plan and would just call me out of the blue for reasons for my dog to come back. When I suggested that they put together a plan and that the fees were out of hand, the vet suggested I find another which I did. Not recommended.

This review is solely regarding Dr. McBean:…read more My dog had clearly had a stroke. She showed all the signs: sudden loss of balance, weakness on one side of the body, strabismus in one eye. And instead of treating her for a stroke (which, as an RN, I could immediately tell was the case), they gave me worthless eyedrops (that did nothing), and told me "she's old, it's arthritis". I explained that a dog doesn't go from running around and playing like a healthy dog with perfect vision that never had any eye issues one day, to literally waking up the next day shaking, limping on one side, with one eyeball completely pointed in the opposite direction, and barely able to stand. When I sent an email to the vet (Dr. McBean) a week later, stating that the eyedrops have done nothing, she responded with "you seem to be unhappy with our service, so we suggest you find help elsewhere". Brought the dog to another vet who took one look at her, actually listened to what I had to say about the dog's history, and said that considering she's shown no improvement at all, and she went from perfectly healthy to her current state over the course of a few hours, it's not vestibular disease, and shows all the signs of being a stroke. He also said, "we'd need a ct scan to confirm (which unfortunately I didn't have the money for) but a dog doesn't go from running to barely being able to walk over the course of a few hours, because of arthritis." He immediately started her on corticosteroids to reduce brain inflammation (which Noah's Ark refused to do), and told me the eyedrops that were given to me at Noah's Ark were pointless. I've been taking 3 of my dogs to Noah's Ark for over a decade, and never had a problem with Dr. Abraham. But this new Dr. McBean is a joke of a veterinarian. Find vet care (literally) anywhere else.

TW: Pet death We…read morewent to Noah's Ark to have my elderly cat put to sleep. She was 16 years old (a patient there all that time) and had gone from 12lbs to 4lbs because she had a tumor on her lung that was pressing on her esophagus. She could no longer eat or breathe properly. We had taken her to the hospital 10 days ago and they gave me pain relievers and steroids to make her comfortable for the time being. She was still jumping and purring and playing, just not eating. They said to start thinking of an end plan in the next couple of weeks. Just for some context, this cat saved my entire family's lives by alerting us to a house fire. She also indirectly saved 70 cats by making the Munnelly sisters cat lovers. I have had her since she was 5 months old. She was very often my favorite creature in my house. Now, on to the bizarre situation at hand. First, the tech was awesome, as the techs there always are. She asked us all the questions about why we were there. I cried while I explained and told her I didn't want my cat to suffer. The poor cat was just in a doorway crying for an entire day. Enough was enough, it was selfish of me to keep her around. We could hear the tech telling Dr. McBean the whole thing. Dr. McBean came in and asked us to repeat all of it, while I cried. She then DID AN EXAM on my dying cat THAT SHE CHARGED $85 FOR. Mo's legs literally gave out from under her as the Dr was doing it. I begged her to stop. She continued undaunted. We offered to give her the records from the other place, she just kept going. When my cat was back in my arms her heart was pounding. She clawed my chest trying to get up higher and away from the situation. Why make my poor old girl scared again like that on her last day? In her last moments? In most cases (3 different vets, over a dozen different cats) there is no exam. The questions were asked over the phone or in the waiting room. When you get to the exam room the cat is taken to another room for sedation. While there, away from their caregivers the vet would insert a catheter in their front leg for the final drug. The vet would hand the cat back to whoever brought them in and give the option to let them pass in your arms or on a table while you pet them. Then they put the medicine in the catheter and the cat passes peacefully away. I put Mo on the table right in front of me to be sedated. After she was sedated I picked her back up and she was shuddering. I was afraid she was suffering. I asked them to come do the final medicine before she got more upset. I had to put her back on the table. This is when Dr. McBean began to poke around my cat to insert the catheter. Lying on the table in front of me while I sobbed. After 5 or 6 times, I kept apologizing to my poor cat. She deserved so much better. I will always feel terrible I put her in this position. I asked "Can't you do it another way?". Dr. McBean said no. The Dr. poked her multiple times (at least 8) in 3 legs. Dr. McBean then flipped my sweet girl over so I could see her furry little face. The cat was now clearly dead. She died from the sedative and didn't need to spend the last seconds of her life on a table in a vets office instead of in my arms. Dr. McBean took a very sick sedated animal from the person who loved her most in the world and let her die on an exam table while she stuck needles in her. At this point, while Dr. McBean still poking, the tech also realized Momo was gone. She was just carrying on POKING MY DEAD CAT saying "no" every time it didn't work. My toddler does this also. It was way less cute from Dr. McBean and it's not even a good look on my toddler. When we asked her why she makes this event as traumatic as she possibly could she just let us know it's how they do it there. She didn't seem to care that she could have inserted the catheter when the cat was not in front of the person who has loved her for 16 years and is sobbing. She just maintained that she always does it that way. She said she puts it in the back leg as opposed to the front, no matter what. It was horrendous. My sister spoke to the office manager who was quite apologetic and they took money off the bill but nothing will ever give me my cat's last minutes back. She deserved to feel safe and loved not like a terrified pin cushion. I have never left a euthanasia without feeling some sort of peace. This experience will haunt me the rest of my life.

extremely disappointed with my experience at this animal clinic. During one of the most difficult…read moretimes of my life--losing my beloved dog--the staff was noticeably insensitive and lacked the compassion I expected in such a heartbreaking moment. To make things worse, I was charged extra for a paw print as a keepsake, but what I received was a molded cast, not an actual ink or stamped print. That may seem like a small detail to some, but to me, it was a one-time, irreplaceable memory that I can never get back. It feels careless and impersonal, especially considering the emotional weight of the situation. Grieving pet owners deserve understanding, honesty, and care. Unfortunately, that's not what I received here.

Dr Kopel clearly loves animals. His bedside manner may not be everyone's cup of tea, but I'm there…read morefor my dogs health, not to make friends. I have never had a problem with the service at this clinic. In fact, Dr. Kopel and his staff have gone out of their way to make sure my dog was treated, even when money is tight. My dog is 13 years old now, and has been going to this clinic the entire time.

Dr. Montella is an amazing and compassionate doctor. He has treated my dog and two cats, past and…read morepresent. Never once was I told to stay outside and not to accompany my babies inside the exam room. He's experienced and trustworthy. Thank you, Dr. Montella.

The whole staff showed such compassion and empathy for our almost 16 year old Bichon, Molly, who we…read moreunfortunately had to put to sleep today. We were in constant communication the days prior to check up on how our girl was doing. They treated me, my wife, and our Molly phenomenally. They made the most difficult day for us less painful and we are grateful for the entire staff here. I couldn't imagine bringing a pet anywhere else.

Before handing over your furry friend to get "vaccinated" please make sure and ask what the vets…read moreare going to give your furry animal because in my case they told me they would give my dog his REGULAR NORMAL vaccines as always!! WRONG These people "vaccinated" my dog when I even specifically said I just wanted the normal vaccines he always gets!! I look through the paper work and I see "nasal" bordetella!! I was not told about this until AFTER they finished giving him that "vaccine" because before I let my dog go to get vaccinated they clearly stated it will be all the VACCINES he ALWAYS gets nothing of nasal bordetella was ever mentioned!! Got home and he was feeling terrible!! Throwing up, swollen eyes, hives all over his body, lack of oxygen and he was just so uncomfortable!! If they wanted to give him something "new" they should have ATLEAST asked me or try to recommend it to me so I can further more look into it!! Because he has never felt or looked this way EVER after coming out of this vet.

I have been with Greenwood for many years. I have only had excellent care experiences. I have…read moreworked with every doctor at this point. They all have been incredibly caring. The vet techs are incredible and I adore the front desk staff. I have been to a lot of vets in Brooklyn. I feel like this is the best care my pets have ever received.

Dr. Briones is the only veterinarian at this animal hospital. He also speaks fluent Spanish so I…read morewas much more comfortable. For example, my mother does not speak English fluently but since the doctor speaks Spanish, she can bring our family pets on days that I can't make it. I believe one of the staff members also speaks fluent Chinese. Since he is the only vet, he knows everything about my dog Samantha, and he devotes so much individual time to her. For example.........on multiple occasions, I went in for an office visit, was seen early, and the doctor devoted his complete attention to Samantha and me for over 40 minutes! I've been to other animal clinics and I'm always had to wait for a very long time, and the veterinarian is generally in and out in 10 minutes. On top of this, the staff (and it's a small hospital, so after a few visits, you get to know everyone) obviously care deeply about animals and remember my pet's likes and dislikes.

Staff is kind - Dr. Briones, I would not recommend…read more Also, they claim they have x ray capability but they don't.

I made a next day appointment for my dog after calling a couple vets in the neighborhood. The exam…read morefee is $100 for the visit with a $50 deposit for first timers. The entire experience was great as the vets were on time with their appointments and providing such care. We were provided two options, which is always nice to have. The prices are reasonable and never felt like they were being pushy about anything. The day after my dog's surgery, they called to check up on her. When my dog managed to remove her sutures early, I gave a call and they were helpful in guiding me what to do. Everyone has been friendly and caring, which is so important in any doctor. The results took awhile to get back until I called to check though, so wished I didn't wait around so long. Be proactive in making sure you have the information you need in a timely manner. Otherwise, glad to have found my dog's new vet.

We have been bringing our dog here for over 5 years since he was 8 weeks old. We believe that…read moreconsistency is important for healthcare. Courtesy, compassion, and decency is also an important component of a healthcare provider. This facility lacks the latter. Since at the last visit the veterinarian failed to check his anal glands they caused him to feel discomfort, have smelly breath, and to continually lick his behind. So we went to have Brodie's anal glands cleaned and expressed safely with his veterinarian. The procedure takes no more than 5 minutes. However gatekeeper Ethan refused to even ask the "technician" or veterinarian to perform the quick gland cleaning. This simple procedure could be done to alleviate our little one's discomfort. Before anything could be said in an abrupt nasty manner Ethan wanted us to accept an appointment two days later. To be transparent, we arrived 20 mins before closing. However the last patient was done as we left. It was clear that they wanted to go home regardless of any pressing issues concerning their patient. This place is only about $ and time. If you can't fit within their timeframe then you are out. In the past when there was an emergency they refused him because they did not have an opening. We rushed over to Bond Vet who accommodated him immediately. Sometimes you need to make the stretch to accommodate a longstanding patient. That makes a good healthcare provider. 9 to 5 with no exceptions is NOT a good practice. We are going somewhere else after all these years. Don't bother with this place unless your family member has a situation between 9 to 5 and have an appointment. This place gets 2 paws .

the best always takes care of Lola and showing care and love for her I knew this hospital for long…read moretime I see how much Dr Roy loves all the cats and dogs and all animals and how much h he really cares he ta his time with each do or cat to give the care they need he always kind and humble and funny sometimes i trust him so much

Love Dr. Appel! He has never made me feel bad for bringing in my cats since they were kittens often…read more. Every time I freaked out pretty much!