Very nice, quick, knowledgeable and incredibly reasonable prices! They helped load as well.read more

Ask for Charlie. He knew everything about every appliance in the store. He searched for good deals…read moreto save us $$ and tried to get the earliest delivery possible. He is kind caring and knowledgeable so glad we found this place and Charlie has

Reached out to KMH Appliance to remove (& reinstall) a cabinet mount wall oven and move a…read morerefrigerator as part of a kitchen cabinet resurfacing project. Trent contacted me almost immediately and quoted $275 for the effort. When Trent & his co-owner arrived to accomplish the removal of the first phase, they noted there was some confusion regarding the scope of the fridge relocation. We were requesting the fridge be moved out of the kitchen. Note : no updated estimate was provided at this time. KMH willingly moved the fridge to the foyer, however they noted the front right wheel was damaged. They verbally stated that because of the wheel damage they would not be liable for any associated damage. They did provided a ~$215 estimate to repair the wheel Three weeks later, KMH returned to reinstall the oven and move the fridge back to the kitchen. The oven install went smoothly, however during the fridge relocation they created two deep scratches (4 inch & 2 inch) in the red-oak hardwood. When the scratches were identified, they restated that as previously noted because of the wheel damage they were not liable for any damage. When the final bill was provided ($275), Trent noted they were not charging us the regular fridge moving fee ($250) because of the damage. They provided a recommendation for a Flooring Company, who we subsequently contact (they provided a $800 estimate [to include replacing three boards, staining, and sealing]). We additionally contacted Pryor Floors ($335 estimate to include sanding, staining and sealing the damaged red-oak boards). I contacted Trent regarding the repair estimates. He reiterated their position that they were not liable for any of the damages and they had already not charged us for the fridge moving ($250). We were disappointed that there was no offer or discussion regarding cost sharing on the repair costs above the $250 credit. Bottomline: They did satisfactorily accomplish the verbally-agreed to work. Our primary issue was there was never a written contract detailing the specific work and cost to be accomplished. Further the contract would have likely detailed their liability responsibility and eliminate any ambiguity regarding damages. Overall, we were disappointed in how KHM handled the damages. As such, we will unlikely use KMH again.

We we're grateful for the service we received from KMH. We were informed about the price of our ice…read moremaker repair. The parts were ordered on the spot and came quickly. It was a good experience for us!

The fridge had started running again after we unplugged it then plugged it in again the day before…read morehe got here. He ran diagnostics & checked the mothetboard which had been replaced a yr before. cleaned the grates of dust & said if it started to give us more trouble to call him back. He did a good job of explaining known issues with this brand & model it being only 4 yrs old. Ugj! He was prompt, courteous & very knowledgable. I'd recommend him highly.

Liz was fantastic about getting us scheduled quickly Our compressor died. We contacted another…read morecompany that wanted to charge us nearly $2000 of the repair. Called Ranals and Liz said it should be covered under warranty... She managed the warranty submission with LG and even got extra components to ensure the repair would be successful and last longer. The repair and installation was 1/2 the cost as there was still a lot of labor and welding, etc. but we were thrilled. They were professional, timely and so helpful.

Everything about this experience was great. From the time we entered until the time we left. I love…read morethe fact that no question went unanswered. We were giving details about all the stoves we inquired about. We needed up getting a black Kennmore Elite double oven smooth top stove. Even Wyatt was excited about our purchase. They delivered the same day and also hauled away our old one free of charge. They also have washer and dryers, electric or gas stoves, dish washer and refrigerators as well. The prices are very affordable. I do recommend them to family and friends.

When you think your buying new but learn within first use that your not…read more No returns is always a red flag. Should have known ‍ abc appliance installed all kinds of parts that were for a completely different dryer. Manufacturer almost dropped the warranty because of this. Better off elsewhere.

When the store warns you about the restocking fee, make sure nothing goes wrong with the measuring…read moreand installation process. We measured our appliance slots, but when delivery time came, one doorway was too narrow and the refrigerator we ordered simply wouldn't fit into our house. When we went to exchange for another fridge, we were hit with a $725 restocking fee to pay for sending back the fridge we originally purchased. $725 for nothing. Salesman explained it was corporate policy and nothing he could do. We will never work with this company again.

Five years ago I purchased all my appliances for my new house built in Hartsel. Mountain High…read moreoffered me an extended five year warranty. Of course I was interested as I knew I would have a very difficult time finding repair people since we are so isolated. Before I purchased this extended warranty I asked numerous times about how it worked as it seemed too good to be true for my remote location but I was reassured All I had to do was call the store and they would schedule someone to come out to me. I was never given any paperwork for this warranty nor was I Ever told it would be a third party company servicing me but they sure took my money for this warranty. What a scam and a lie. I have been trying for over a month to get someone out to look at my ovens as I have now received an error code twice that shuts my ovens completely off during my baking. I called the store to report the issue, next thing I know is I receive an email from a third party telling me they can't find anyone who services my area. I have to do all the work now to find someone to come out. (When I bought my appliances they knew exactly where I lived as they are the ones who delivered and installed everything.) Now I'm being told I have to find the repair person and they'll reimburse me $100. for the call, if it's more than that I will have to have preauthorization. I have called the store numerous times along with speaking to this third party company 3-4 times but I get no help. I'm still waiting to have someone look at my ovens. I have spoken to people in our area and no one knows of repair people who service our area, that is why I bought this warranty. If I had been told the truth about their extended warranty, I would never have bought it. I need help or my money back. If you live in a remote location, don't be scammed by their extended warranty. Save your money.

Excellent customer service and a great product! We are very happy with the washer and dryer we…read morepurchased from Integrity Appliance and we will shop here again!

I found refrigerators on Craigslist/Colorado Springs. Integrity Appliance their inventory on the…read morelist so I could browse before calling on them. When I did, Nick was very helpful. He greeted me warmly asking if he could help. Nick took me to the refrigerators I found on Craigslist and answered EVERY question I asked (some times 2-3-4 times). Integrity appliance was able to understand my needs, including my budget and worked with me to make sure I got the best appliance for my needs. I did not have to wait long for a delivery (same day and next day delivery was available) - this was MOST appreciative. Nick followed up to make sure I had my delivery time, receipt and all questions answered. I value quality of appliance, the BONUS is the customer service. Thank you Nick and Integrity Appliance.

They are always very responsive. They have high quality customer service and while sometimes I've…read morehad to wait for an open schedule, they were able to get me in when someone else canceled. I will definitely be using them again.

What a great experience. Great customer service, I was able to get someone out right away. Great…read morecommunication fast and easy. The fix went smooth and was in and out. Highly recommend Service First Appliance repair!