I had a sweet tooth and was looking for something sweet. This place is up the road from my job...when I walked in I was immediately greeted. This bakery is adorable in the inside. The cupcakes are pretty and she offers a lot of unique flavors, salted Carmel, lemonade, birthday cake and more. She also offers brownies. I purchased two brownies and one cupcake. The plain brownie was delicious! Perfect if you as me! The cupcake was cool but had a lot of icing. Service was amazing and there is plenty of space to park your car. read more

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I've been to this store multiple times. This last time (4/14/23), the customer service was amazing. She was super sweet and suggested their new cake slices. I originally went for cupcakes, but I couldn't resist the strawberry cake slice. I couldn't wait to get home. The strawberry cake slice was HUGE & tasted amazing. I also got cupcakes & they were good too. The brownie was kind of blah. I will definitely not get that again. It wasn't special. The flavors didn't pop. It did nothing for me. There was plenty of parking available when I went. I love Smallcakes & will be a forever customer. I just wish that customer service there was consistent. The lady who helped me this last time was very sweet. read more

We stopped by on a Thursday evening. The selection was pretty good. The worker was friendly and helpful. I got the chocolate cake with coconut and caramel. Hubby got one that looked like an Old school hostess cupcake. We both agreed that the cake was on the crumbly side. Both were chocolate cake. They weren't the best cupcakes we have ever had. They weren't the worst cupcakes we have ever had. Middle of the road. We will be back to try again. read more

Smallcakes Cary - Cupcakes Near Me - Cary, North Carolina

These cupcakes are pricey but so yummy and very pretty!!! I brought them for my coworkers and they loved them!!!

The customer service is always on point! The cake is super moist and they are not skimpy on the icing. I love the holiday options they have going on right now. Definitely my go to cake option. Highly recommend! read more

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This is a cute shop to grab something sweet! I paid alittle over $9 for both the cupcakes I got (one special for the week, one non). The service was great, just one person around but she was patient and helpful. I enjoyed the margarita cupcake but the lemon we weren't much of a fan of. Its got quite a bit of seating inside so you can sit and chat while enjoying if you'd like. I'd come back and try another flavor! If you're in the area for dinner this is a nice something sweet afterwards. read more

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Got there late but it was still very good. Unlike other places there wasn't a lot of frosting, the ratio of cupcake to frosting was perfect. The cashier was very helpful read more

These cupcakes are literally everything! My hubs does not usually like sweets. He does not usually like cake. But these cupcakes, he was allllllll about them. Cake/cupcakes/all the delish is really my favorite food group. So it's not much for me to say a cupcake is stellar. But when he says he thought something was phenomenal, I stop and listen! He literally loves these cupcakes! We tried out the cupcakes via delivery the first time and they arrived absolutely perfectly! Their cupcake holders are thoughtfully designed. I had a weird experience at the location with ordering going in one evening- the employee seemed pretty grumpy but was super bubbly to the people after me as I was leaving the store. It was 30 minutes to close, so maybe it was just a bad night. We all have bad days. But the cupcakes were still amazing! It's super clean inside and is bright and cheery just as you'd think the inside of a cupcake shop should be. read more

I came here on my Saturday night and received the most terrible customer service. When we walked through the door nobody was behind the counter for a good 5 minutes. After standing there for the duration, the worker arrived while on her cellphone and asked how she could help us. The frosting on the cupcakes is way too sweet! Everything with buttercream was dried out and just tasted super sugary. The cupcakes itself were kinda crusty and dry on the outside. The cakes in the jar were the best as they cake was still moist and not as dry as the cupcakes. Overall I'd give this place another shot, but was not impressed with the service or quality when I had visited. read more

I've been planning to visit Smallcakes Cupcakery for a while now and was finally able to get over there. I was eating at a nearby restaurant and decided to walk over here afterwards for some dessert. I'm certainly glad I made the short trip since the cupcakes were delicious! They have numerous flavors so it took us forever to determine which ones to purchase. Luckily the employee working was so patient and friendly. We eventually decided on the banana pudding, sundae, wedding cake, and chocolate cupcakes. We liked each of the flavors. The banana pudding cupcake was not my favorite but I liked the sundae cupcake. I would have liked more flavor from the chocolate cupcake but it was still good. When next in this plaza, I want to return to try some of their other flavors. Other information: the cupcakes are reasonably priced (pricy but expected for a cupcakery in Cary) and the large plaza seems to have ample parking but it does get busy. read more

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Talk about a huge disappointment! I've been using Small Cakes for some time, but they have lost a loyal customer. I ordered cupcakes for our big tailgate party and they look horrible! Next time I will use Harris Teeter for my event needs. First of all I was told on Facebook messenger that they would do the NFL decorated cupcakes for $4 each. However when I came to the store to order in person they wouldn't honor that price. So I had to pay $4.50 each. Secondly, I can't believe I spent almost $100 on cupcakes that look like a mom did them at home. I don't plan on coming back. read more

Smallcakes Cary - Cupcakes Near Me - Cary, North Carolina

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We love this place. The wedding cake is a top pick. I also love the carrot cake cupcake. The only downside is the parking. All the parking right in front of this place is handicap. So if it's raining you have to park a ways away. But other than this it's a good place to go. read more

Smallcakes Cary - the front of a smallcakes store - Cupcakes Near Me - Cary, North Carolina

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We are all entitled to our own opinion, right? Well here is mines: Parking: 4 Location: 5 Ambiance & Décor: 5 Customer Service: 5 If you love sweets, treat yourself! I love small cakes and the concept. They keep new flavors coming each week. The staff is always helpful and the quality of the cakes is pretty amazing. The presentation also gets a good review. The overall taste is cool. I've had better cupcakes but for the cost and the quality, I'll say they aren't bad. The service is always good and the store is always stocked. They also keep a clean place. The parking kind of sucks as its limited thanks to the many shops that share the lot. read more

I was in Raleigh for two days to train educators using my children's literacy company's curriculum this summer with federally funded programs for the poorest youth who need all day support and enrichment. I live in California. On day one, I ordered 5 DOZEN mini cupcakes to offer the teachers after lunch. Spent over $100. I also ordered and pre-paid for three dozen minis for day two. When day two was cancelled in light of the horrific tragedy in Texas, I went to Smallcakes and asked the lovely girl working there, Soraya, if they had started making the day 2 order yet. She said they had not made them yet and that they wouldn't until mornIng. I told her we could cancel that order and I asked if she needed my credit card back to issue the refund. She told me, "we changed our policy because of Covid. People were canceling orders and saying it was Covid related and I think they will only do a store credit now, so I have to call my manager because I know they changed the refund policy." She called the manager, Theo, and handed the store phone to me. I was kind to Theo, told him the situation and that this lovely employee informed me that they had decided at Smallcakes not to issue refunds four orders they had not baked yet, but only a store credit. First he told me that the employee was mistaken and that the change in the refund policy was unrelated to Covid. I told him that I assumed that was true since modifying a refund policy because the store doesn't believe that peoples Covid related cancellations of orders was legitimate, was probably illegal, but was certainly unethical. I don't imagine anyone would mind a store credit if they live near small cakes. At that point, Theo got incredibly intense, was aggressive and even verbally abusive toward me, telling me, "You don't get to threaten us! And the refund policy is that you can have a store credit and you don't get to tell us how to run our business..." He said many other things but that's the relevant part. I stayed calm because I was in the store with a teacher assisting me in the training day, and any other customer could have walked in at any moment. I'm a 52-year-old woman with a 30+ year career in film and television. I founded and have run a children's education company for the last 10 years. I have lots of employees. I used to produce independent movies and I have in my career employed many people. I explained to Theo that I would like to talk to the owner, Eve, but that if I can't, it would likely be best for him to issue the small refund for cupcakes they hadn't made yet since I lived in Los Angeles and could not benefit from the store credit. If I lived in Raleigh, I would be happy to take the store credit as the cupcakes are delicious. I explain to him that in light of his inappropriate shouting at me and the ridiculous policy of the store to refuse a refund for items they had not prepared yet, that I will take actions that will create a lot more problems than the $60 refund would. Once again, he shouted at me to not threaten him and then he said, "do you think you're the only one who has called and threatened to hurt the store with yelp reviews and social media posts?" I'm not quite sure why they would have this problem coming up enough that he would mention it but seems they do. I am no lawyer, but I have played many lawyers on TV and a law student as part of the main cast in the movie legally blonde. I can guarantee that Judge Judy would issue my refund and tell Theo to take some sort of workshop in customer relations. Soraya, the lovely girl working the store the time, told me that Theo is new to the store and it just been transferred. That she had just met him. He never should've told a new customer that his employee was misinformed. There were many other ways he could've handled this most importantly, issuing me a refund and asking me to post something positive instead of negative. This is Manager skills 101 which he clearly does not have. I was given a phone number and an email address for the owner, by Soraya, and assuming I got the number right, I left Eve a message as well as sent her an email. I have heard no response. Of course I disputed the charge with my credit card company and this will become a headache for Eve. I will also research any business bureau I can in the state of North Carolina abs report every detail, Most importantly the abusive aggressive tone Theo took with me on our call. There were two witnesses to my own energy on the other end of the phone. All for a simple refund for three dozen mini Cupcakes that no one had begun to bake for someone who lives 5 hours away by airplane. SO UNNECESSARY. read more

I had ordered on Uber Eats and there was an item that was unavailable. I tried to correct the order when prompted from the Uber app and instead of updating my order with the correction it just deleted the unavailable items. I called the store and the associate that answered was very accommodating and made sure I received my corrected items. Great service and also great cupcakes! I order from them very often and have never been dissatisfied! Thank you! read more

We were in town and my husband bought 4 cupcakes-cereal, birthday cake, lemon, and strawberry. ALL four were super moist and delicious with delicious buttercream frosting!! My only regret is he bought them the evening before we left so I couldn't fully enjoy them. But I made sure I sampled them all before we left for the airport. Will definitely purchase again the next time we are in town. I didn't go to the store, so I can't comment on the store or the customer service, but the cupcakes were simple yet delicious!! read more

The cupcakes are so delicious. They were flavorful and moist. You can't go wrong here. Also, not pictured is the oatmeal sandwich cookie!!! Also delicious!!! read more

Smallcakes Cary - Red velvet and strawberry cheesecake cupcakes - Cupcakes Near Me - Cary, North Carolina

They have a large variety of cupcakes, but unfortunately I did not really like any of the cupcakes I got. The frosting was too sweet and overpowered the rest of the cupcake. The cake was a bit dry and tasted bland. The cupcakes are also a bit expensive. read more

Smallcakes Cary - Vanilla n chocolate, hot fudge sundae, red velvet, salted caramel - Cupcakes Near Me - Cary, North Carolina

Super cute inside! Lots of flavors to choose from! My only complaints are 1. Prices are high ($3.75 for one cupcake?!) and 2. (I never thought I'd say this) too much frosting I had the red velvet which was good but the frosting was a little too sweet. My daughter had the Birthday Cake which I think she only chose because of the colorful sprinkles and she actually ONLY ate the frosting. My son had the Pink Vanilla. I tried a bite of it and I think I was disappointed because my brain was expecting strawberry flavored icing but it was just vanilla dyed pink. They also have gluten free options, cookies, and brownies. I will definitely go back and try some other flavors. I also would like to try one of their whoopie pies.The store is really nicely decorated and clean...but the girl working behind the counter wasn't friendly at all. read more

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The worst costumer service I had ever experience. Walked in being the only person in there person behind counter looked me up and down and didn't say I word. I said hello she said hi clearly mad about it. Asked what type the yellow one was she said it's clearly lemon. I just walked out couldn't even buy anything I was so disappointed with the whole experience read more

As always, Smallcakes is the place to get your cupcake fix. Great quality and good flavors as expected; however, compared to like-places, their selections are feeling a bit routine, much like Dunkin Donuts. Now, I do hope they consider extending their selections into other designer flavors and possibly try other frostings / toppings that may be a bit more creamier and butterry. read more

Smallcakes Cary - Smallcakes is A-Okay - Cupcakes Near Me - Cary, North Carolina

Do you love cupcakes as much as I???? This place is awesome! Definitely recommended. Great customer service and delicious, unique cupcakes! Enjoy! read more

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Now this place..... my prayers is that this place continues to grow! I purchased 4 cupcakes and a slice of chocolate Cookie Monster cake. I'm not really a chocolate cake person but I figured why not! OMG,,,,, yooooo this is one of THE best chocolate cakes I've ever had. It was moist, just the right balance of cake to icing ratio....delicious....now to the cupcakes...I purchased strawberry, a vanilla with chocolate frosting, some sort of peanut butter and red velvet ( I think).....EVERY SINGLE CUPCAKE .....was gone....they were fresh...nothing like seeing a pretty cupcake then biting into it and it has cornbread consistency....No not these cupcakes. They were smooth and favorable cupcakes. I'm trying not to go here often because I can't afford new clothing but they have a customer for life! read more

Cupcakes are always delish and I would normally leave a 5 star review. However, the customer service from the lady at the register was blah when it came to myself and my son checking out. The young guy who packed our cupcakes was excellent!! Had I not spoken to the lady at the register she wouldn't have even greeted my son and I which I find strange because she was definitely more courteous with the customer before us. I don't know how to you explain it really...she just didn't have a "welcoming" aura about her. A big thanks to the guy that packed our goodies...he deserves all the praise! read more

Smallcakes Cary - Front display - Cupcakes Near Me - Cary, North Carolina

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I was recently craving a cupcake and after reading all the Yelp reviews decided Smallcakes was the place to go! I specifically wanted yellow cake with chocolate frosting, I know that's in their rotation and was hoping it wasn't sold out. Parking can be a bit congested over there, but you can find a spot you may just have to walk a bit. The employee behind the counter was friendly and they had my cupcake in stock! The cake was moist and delicious, the chocolate frosting left a little to be desired for me. It wasn't chocolaty enough for being a black and white cupcake. I got the seasonal Elvis for my husband and he loved it! It was a banana cake with peanut butter. I'll definitely be back as I'd like to try more flavors, just wish the one I had gotten had more of a chocolate kick! read more

Smallcakes Cary - Cupcakes Near Me - Cary, North Carolina

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Smallcakes provided a custom round cake and mini cupcakes for a graduation party for us, and it was amazing! The cake was two layer, vanilla and chocolate cake, with vanilla butter cream icing. We added an edible college logo image to the top. The cake was delicious and presentation really wonderful! We didn't realize they made big cakes and are so happy we've discovered them. We will definitely order from here again! read more

Smallcakes Cary - Custom Round Two Layer Cake - Cupcakes Near Me - Cary, North Carolina

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Always come to this spot and Carrie if I'm in the area! Always consistently tasty and beautiful! I also visit once when I am out and about if they have it in the area where I'm traveling. read more

DISORGANIZED. VERY RUDE STAFF. The cupcakes themselves are great. Unfortunately, there is a lack of communication among the staff. I put in an order for two dozen cupcakes for my daughters birthday party via email and when I wasn't contacted, I reached out to the Durham location, but was told they couldn't accommodate my order time, so I called the Cary location and the order went smoothly (or so I thought). When I went to go pick up my order, they had forgotten and the woman at the counter was extremely rude. Never again. read more

I was so excited to stop in and try one of the cupcakes, and I had just checked into Yelp. I am a lover of taking pictures and was polite enough to ask one of the clerks if it was okay to take a picture of the display. To my dismay and disbelief, I was told "no" that I could not take a picture. I guess Smallcakes will not have my business. Too bad for the terrible customer service, they would have really pretty pictures posted to Yelp to help others see how beautiful of the cupcakes were. I will not step back into this business. I do not write any bad reviews, but the customer service here was not of good standards. read more

This is the third time I have placed a personalized order from smallcakes. All three times I got personalized mini cupcakes, with pictures printed on them, they were good that's why I kept coming back. However the reason they earned no more than 3 stars is that Everytime I placed an online order it was never "thank you for your order, your order will be ready for pickup when you need it", they always have to email back with something, for example for my daughters birthday, even though I submitted the order 3 weeks ahead, they emailed back saying we have high workload and we are not sure we can honor your birthday cake order, we'll let you know, and then they got back and said no, despite the fact that I asked the staff member who was physically at the shop and she said we need a 48 hours heads up for a personalized birthday cake without fondant and that's exactly what I was requesting. And the last order which I just picked up yesterday (submitted two weeks ahead also, because I knew they will come back with something) they came back with "we just want to let you know that we can't guarantee the quality or that the pictures will fit once we print them and cut them, please confirm that you want us to proceed with the order" after a couple of back and forth emails I ended up placing the order. So bottom line is, they are good but not worth the dreadful hassle of placing the personalized orders. read more

Ordered pupcakes for my dogs birthday & he devoured them. They have a PB frosting & he all but swallowed it whole. He has a sensitive stomach so I was a liiittle concerned about feeding him a new treat but he's had no GI symptoms. Will order again for his next birthday! read more

Smallcakes Cary - Pupcakes - Cupcakes Near Me - Cary, North Carolina

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I sent my boyfriend to pick some up about half an hour before closing. And, they were out of almost every flavor. But, the staff was very nice and offered to make what we wanted. I wanted the Cookie Monster, but apparently that was a special flavor. So, we got the birthday cake. The birthday cake has lots of sprinkles so it's a little messy to eat. The cake was moist and tasty, but it wasn't particularly special. If you're craving cupcakes, I would definitely recommend this place, but I wouldn't go out of my way for it. read more

Smallcakes Cary - Birthday cake - Cupcakes Near Me - Cary, North Carolina

What can I say? We are big fans of this place You can't go wrong with these cupcakes. They are moist and delicious. The best cupcakes in the area hands down. The staff is always friendly and helpful. I ordered some to drop-off at my child's school on her birthday. It was a hit. read more

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I like all the flavors they offer. The cakes are so moist but are overpowered by the thick heavy frosting. I bought four cupcakes and the box was so heavy! The frost was way too sweet and I had to scrap off half the frosting for the cupcake to be enjoyable. Customer service was good though. read more

Holy chocolate icing Batman! One of my co-workers brought two rather large boxes of Smallcakes cupcakes to the office from this location and I think i gained 5 lbs just looking at the varieties. Since I can resist anything but temptation, I dove in, I ate one, then took some home to my family for them to try, and of course, I had to have one with them too... SO GOOD! MMM! I think there is a societal overuse of the word AMAZING, but in this case, OMG, it fits! AMAZING! Of course, I had to bring my bride here after lunch today and we picked out a half dozen cupcakes to take home and try with our teenager. read more

I arrived here at about 10:30 on Saturday to pick up some last minute Gluten-Free cupcakes for my daughter. Apparently, they ran out of one of the necessary ingredients and were in the process of getting what they needed. She told me the cupcakes would be ready in about an hour and let me reserve 1/2 dozen and pick out the frosting. I wish I could remember her name so I could give her a big shout out-- she was so sweet & helpful. BTW, the cupcakes were delicious and what a treat it was to have them freshly made! Thank you so much for the GREAT customer service!!! read more

Tasty cakes, but very sweet and the cake crumbles super easily. Carrot cake was really good but there's way too much icing for our preference on the cupcakes. read more

I had a favorite bakery in Charlotte that won on Cupcake Wars called Cupcrazed, and they always met my number one criteria for buying cupcakes - do they sell something better than I can make at home? Having moved to Cary, I gave Smallcakes a try. Unfortunately the flavors were very ho-hum. Chocolate cakes and ganache lacked a noticeable chocolate flavor. The vanilla and lemon based cakes tasted strongly of baking powder, and I tossed them without finishing. The best component in the cupcakes I tried was the lemon curd, but unfortunately the cake it was paired with was inedible. Overall, the texture was fine, so at least they weren't dry. The store was clean and attractive, and the staff was helpful, but based off the half-dozen flavors I've tried, I'll have to keep looking. read more

I would like to give Smallcakes Cary a big THANK YOU for these delicious all edible framed cookies. Even her nurse theme cake and cupcakes were delicious as well and meet our expectation. Kate the baker did a marvelous job!!! read more

Smallcakes Cary - Marvelous all edible cookies! I would like to give Smallcakes Cary a big THANK YOU for these edible picture framed cookies. Kate did great! - Cupcakes Near Me - Cary, North Carolina

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These are not cupcakes .. this is a true 'happiness' wrapped in cupcake wrapper and iced with some 'fun' that melts in your mouth and goes to your tummy and makes you even more happy .. so far I have decided 4 flavors and cannot decide which one is better .. I am gonna try all of them soon (while continuing to keep up with my gym routines) Cupcakes are supposed to be sweet and rich (otherwise why would you even want to eat a cupcake?) .... oh and my 11 yr old who did born with no sweet tooth at all, gobbled up the lemon one so that is itself an evidence of this all goodness at that little store read more