This is the 2nd time I took my computer into the Taylors Falls Bitworks store. The first time was…read morewonderful but since they moved across the street from their old location - they've gone down hill. I asked them to call me with an estimate before doing the work and they did not. I asked for an itemized receipt and the woman behind the desk treated me horribly for asking. I left a note for the technician to call me to tell me what he did and he has not called me back yet - that was 4 days ago. So far - the computer is running well but I'll be looking for another place to take my computer the next I need repairs.

Very nice people I fantastic job will go back again and recommend to friends,family and M got it…read morefixed right away

As a recent customer of Micro Tech I found Lon's quality of work with computer & printer excellent…read morewith short turn around and reasonable pricing. I differently recommend Micro Tech to Family & Friends Ron L

I'm very pleased with the immediate response to my request for help establish a wireless connection…read morewith a dell all-in-one. Lon asked me to drop it by the office and several hours later, it found the network right away and performed better in all respects than it ever has. Highly recommend!

Great employees all around who treat every customer with thoughtfulness. I have been here many…read moretimes but brought my kid for his first PC build consultation and was blown away by the attention and thoughtfulness from everyone. Alex in the PC zone treated my kiddo as an adult customer and talked through considerations and tradeoffs he should consider in building a PC; Noah in the scheeduling center walked him through the process and explained what he should expect and what he needs to consider as a responsible PC owner; Connor in the service department was clear with him on his responsibilities and what he may need to troubleshoot or watch out for as a PC owner. A great store with an all star staff.

The sales staff were very nice, however I have a few bones to pick with this store…read more 1. Online and in store, the product that I was looking for was not there. The lovely sales associate did escalate this problem to their manager and their online inventory was fixed. I very thankful for her help but it would have been nice if it was actually there. 2. There is no cart return outside. It's a pain to bring the cart all the way back in store with a child after loading the car, especially in the winter. 3. Many of the customers need to shower more than once a week, and should consider putting on deodorant. Many of them physically STANK. Basic hygiene is lacking for a handful of their customers. Maybe buy PC and get a free degree? Maybe a reward system would be nice to encourage healthy habits.

I've always gotten great service from Yvonne! Quick turnaround time on fixes. Recommend this place…read morefor you computer needs!

I've been having issues with my PC for a while and finally decided to bring it in. I'm new to the…read morearea so trying to find a place that was trustworthy was difficult and I'm so glad I found this place. They were super kind both on the phone and in person! They figured out what was up with my computer and fixed it up! I was expecting it to take a few days but it only took them a few hours (the issue with my pc was rather easy to pick out so that helped keep the time short). If you're struggling trying to find a place that you can trust or you're new around here I fully recommend this place! I will definitely be back if I have any issues with anything!

From the owner: Primo Technology offers a huge selection of new, refurbished and custom built computers and…read moreservers, along with plenty of techie accessories! We specialize in IT support which we offer same day appointments, in-store diagnostics & repairs and remotely online from our own in-house experts. Some of the services include, but are not limited to, virus removal and computer tune up, network wiring and configuration, driver support, upgrades for hardware and software, email configuration, wireless connectivity, phone systems, surveillance system equipment and installation, printer sales and repair, hardware and software repair or upgrades on smartphones as well as tablets, LCD, LED, Plasma and Smart TV repair, trade-ins, gaming rigs and upgrades, Primo Data Vault back up and file sharing program with unlimited storage, remote control repair, home theater and audio systems equipment and maintenance and all for residential customers and business clients alike.

Amazing customer service! Great people and super helpful. Our computer at one of our locations kept…read moredisconnecting from Wifi which left our team feeling frustrated. We called numerous other computer repair companies and were never able to get the help we needed. When called Computer Whatever, they helped us solve our problem immediately!

Amazing job! I was going to throw my computer out the…read morewindow, BUT Abby saved the day! She called me to make sure there was nothing else I wanted fixed on computer! I felt she listened to my concerns, she was very knowledgable about computers and she fixed my computer! Next time I wont wait so long with a hiccupy computer! I will just take it to Abby!!

Hey everybody, I recently (about a month ago) bought this mid grade gaming rig off of these guys. I…read morewent in one day and told them I was for sure about it and came back a couple of days later for purchase. First day, It originally was $475, said Justin, for... Motherboard: Asrock Z97 extreme 4 gaming MB CPU: Intel core i5-4690K GPU: Nvidia GTX 970 4GB RAM: 16GB DDR3 1600Mhz (x2 8GB sticks) Corsair vengeance PSU: CX600M Hard Drives: x1 250GB SSD & x1 2TB HDD "Fresh reinstallation of windows 10" ... I was fine with that. I go back to purchase it and Justin installed an extra 16GB of memory for literally no reason, not requested nor was I told about it before hand, and they raise the price to $500. I accepted that because I was intending on streaming and upgrading so that much RAM was fine so I bought it from Josh (the other man working their) and asked if there was any bloatware or anything I should know about installed and he said no. I brought it home and there was so I cleared them all. So, I downloaded some games from Steam, Battlenet, Xbox App, and began to play. Now, my last rig had cooling issues with the side panel on so I usually had it off, but I left it on this rig because it has better cooling/more fans. It was all working fine at first then it crashed while I was playing COD War Zone so I switched games and that one crashed too... it said "unsuspected error" every time it crashed. I had used MSI afterburner to OC the GPU so I thought it was the GPU crashing from over heating, so I took the side panel off to provide more air to hopefully keep it cooler. The games continued to crash so I did a full fresh reset myself, cleaned the drives, and re-setup windows to my liking. I reinstalled all game clients I had before and games and they still crashed with the same error message coming after the screen went black. I called the man in charge, Justin, and requested a new layer of thermal paste for the GPU and CPU. He tells me I can't stay at the shop, but they'll stress test it and call me back. Justin calls me so I put the phone on speaker, and my girlfriend is with me listening, and he says that the games didn't crash once and temps never exceeded normal limits. He said, on the phone and in the shop, that they believed it was the CPU overheating, not the GPU, yet they did still reapply the thermal paste. I asked twice in the shop if they reapplied the thermal paste to both the CPU and GPU and they said they did. I bring my rig home to find my chords, GPU, and CPU still dusty with no prints or signs of being removed from their sockets. It crashed once more so I cleared CMOS and reset bios to default and now it works fine. I called today to talk about how he lied and he kept cutting me off and changing the story. My girlfriend and I both called him and Josh out for it and they denied it. They talked to me like I didn't know anything about computers when I've been using them since I was a kid. I'm not dumb and I'm not blind! Point of my post... they added to the product and raised the price on me without my knowledge. They gave me a surcharge of $15 for whatever reason. The tax was $51 and some cents. They lied about their services, they were disrespectful, and they denied lying. I don't recommend this place.

This store is great. If you're looking for a repair on rebuilt computer I would suggest you check…read morethem out. Well worth the drive if not close. My old computer was over 8 years old and had resisted doing anything about replacing it. Bought a completely rebuilt unit at Computronix. Couldn't be happier, should have done it long ago. Plugged it in a home everything loaded immediately. Internet and printer connection were one clink startup.

I had brought in my iPad to have a screen replaced in November. They had told me that if they had…read moreto order a screen that it may take a bit longer than normal and I said that was fine. After three weeks of not hearing anything I did receive a phone call and was told that while they replaced my screen they broke the center button and will have to order a new one. I said ok and after 4 weeks I hadn't heard anything and called and was told they were still waiting for the part. A week later I received a phone call letting me know that they had fried the mother board of my iPad and had to order a new iPad in to replace mine. A few days later I was called to let me know that my iPad arrived and was ready for pick up. They asked me where the Sim card was and I had left it in my old device that was damaged but it wasn't there any longer. When I arrived I was still charged for the screen repair of $200 dollars which I thought was a bit weird due to them taking two months to damage and replace the original but either way I paid it and left. I'm still puzzled where the Sim card went and why with my new device I never received a box with it just was handed it and walked out after paying. The customer service was not the best and the small town nice feeling was definitely not there. I worked with AT&T and will be getting a new sim card but as much as I like to shop local I won't be able to work with them again or even recommend them to anybody.

Just last week my husband said that he needed some work done on his computer and we like to use…read morelocal businesses to get this type of work done. We looked up the Bitworks and went into Taylors Falls to see their shop. We were pleasantly surprised with the location and dropped off the desktop for repair. We had some work done and some other issues appeared when we got it home! I called and Riley and the owner of Bitworks worked to get it fixed. (A driver issue). Today it is fixed and working better than ever! Please give this business a try if you have ANY issues with your computers or phones. It will be great to have them as a local resource and keep them in business!

I brought my 2015 MacBook Air in to have the battery replaced. Alex helped me and was very polite…read moreand knowledgeable. He ordered a battery and I left my laptop with them. 5 days later they were calling me saying it was done. Everything is working well and I have no complaints. Prices were reasonable (got a quote on a couple other things and those were very reasonable as well). I'll definitely come back here.

These super patient and hugely competent guys helped me get rid of a malware virus in less than an…read morehour. They were very easy to work with, and trustworthy. I am so appreciative of all their help. 5 stars isnt enough!

I have a membership at EASY IT GUYS and it has been invaluable to me as a non tech person. They…read moreprovide everything I need plus remote help whenever I need some help and all at a reasonable cost. Today Justin did a full clean up of my computer and it went smoothly and was quick and reassuring. I love having their services and am so glad I found them back when they first opened. Many years of great service, setting up new computers etc. - many thanks to THE EASY IT GUYS in St. Croix Falls, WI.