I usually don't write negative reviews but my experience with smart Finish was completely unprofessional and dismissive. They never showed up for the first appointment. I called, no response, until two days later the owner called apologized and scheduled another appointment two weeks out on the Fourth of July weekend, which I was expecting people over. again, no-show. this time no response to my phone call or text, left me completely hanging with no follow up, or apology. Needless to say I was extremely upset. We all know the amount of prep when we're expecting service, Planning for an appointment requires time and effort, and they had no regard for my time and effort. Please don't use this business. you don't just leave people hanging and not show up scheduled appointment.. read more

We've used these guys for years. Solid work and very fair prices. Our windows always look great afterwards. We'll be using them on our new solar panels as well. read more

I've been using Smart Finish for over three years now, and I can't say enough good things about Moises and his team. It started with occasional gutter cleanings, then expanded to include solar panel cleaning. They did such a great job, I ended up hiring them on a quarterly schedule. Now, they come out every few months for gutter and solar panel cleanings, plus pressure washing and window cleaning twice a year. My house has never looked better. Moises is the kind of person you want to work with--personable, professional, and someone who truly cares about the quality of his work. On the one occasion I had a small issue, he was back the very next day to make it right--no hesitation, no excuses. Look, people will always have something negative to say about service companies, but my experience with Smart Finish has been nothing short of excellent. I wouldn't hesitate to recommend them to anyone looking for a reliable, hardworking team who takes pride in what they do. read more

The job was performed very professionally and the quality of the work was great. Excellent value for the amount of work done

Very personalized and thorough service. They went the extra mile and helped remove hairspray stains from my shower glass1

Absolutely terrible experience! This window washer basically stole $185 from my 84-year-old father. The windows were left filthy, with tracks and screens completely neglected, even after he went out of his way to say that would be included in the price. When asked to come back and fix the mess, he made excuses about 'hard water stains' and said it was 'not my fault.' To make matters worse, he even suggested my dad use a Brillo pad on the windows to get them clean! Then, he had the nerve to mention something about window restoration and that it would cost 2.5-3.5 times more. The windows are less than 5 years old and just need to be cleaned! The attached picture is one window, but they ALL look the same. The lack of accountability and dismissive attitude are infuriating! He clearly doesn't care about doing the job right or treating customers with respect. Total rip-off! Stay far away from this service!" In his response to my review, he writes, "Not True." Like I said Excuse after excuse", my house cleaner has done better work cleaning my "water-stained" windows, and I live at the beach. This guy is a CRIMINAL. BELOW is his response when I called him out on his shoddy work. per their suggestion, my dad did use a scrubbing pad and the test spot was easily cleaned, so his assertion that they did the same is BS! Every one-star review reads exactly what we experienced. Before he deletes it, I encourage you to read the response he left for the woman who wrote about her experience using this company at the end of October 2024...just days before my dad, unfortunately, used his service...He is so disrespectful. ____________________________________________________________________________ "I told him if he runs his finger on the windows and the watermarks feel bumpy and thick, that they're hard water stains He assured us they weren't, so we went and cleaned them and we did use a scrubbing pad and steel wool as well and it didn't come off virtually every window Now with the insides getting cleaned, and the exterior of the windows cleaned, you can clearly see the hard water stains we'd told him about much more. I did explain it to him and he insisted we still go about it. That's not my fault, and this is more common than you think when we ask people to just run their hands on it or to send us pictures. Window restoration is completely different, it used much harsher chemicals along with a buffer and it's at least 2.5-3.5x more expensive since every window needs meticulous attention. We always explain this to clients but many people insist that it's just normal water spots and end up either paying for the restoration of the windows or get upset although we explained it and leave us a bad review which doesn't affect our business at all regardless read more

Smart Finish - Window Washing Near Me

EXCELLENT experience today with Smart Finish in an emergency gutter situation. We had a backflow situation with clogged gutters and they nicely took my call yesterday late in the day (thank you!) and booked an appointment for early this morning. Jeremiah was prompt and worked quickly to clear the gutters before the next torrent of showers. Honestly, I wouldn't have called to ask anyone to come out today but it was like Niagara Falls off the back of the house. I am grateful to them and normal pricing rates during this crazy weather. I will use them for my typical gutter maintenance, of which apparently, i fell behind in.. ugh! THANK YOU!!! read more

Great communication, excellent service, on time and did what they said they would. My windows have bars and are hard to get to and they did everything they could to clean them. Would hire them again. Thanks guys! read more

Do not use this company. My family hired them in good faith. Not only did they arrive late they skipped all the screens and did not fix their shoddy work when pointed out to them. Read their responses to complaint below as there is many. You will get what you get with no chance of customer service. I would give zero stars if I could to this company with no accountability. read more

Had them over Aug 13th, they did not wash the windows in the kitchen, called them, they said they would come back to fix it and then stopped replying to my messages. read more

Smart Finish - Window Washing Near Me

These people lied and said they do concrete pressure washing and left us with horrible stains. When I texted out to the owner he just dodged me and never got back to me to own up to his actions. Horrible. read more

Moises, Jeremiah & Alex we're on time and started working on my 43 Windows & French Doors + Sliding Doors. They did a very good job with all. They were courteous, professional and friendly. They carried their equipment around all sides of my house and patio. All windows and doors are clean and I'm impressed. Thank you guys! read more

I had this company wash my windows, and power wash my patio, walkways and garage, as well as clear all my gutters. Since I wasn't at the house when the service was rendered I could only review after the fact. It wasn't perfect but it would have been, if I had been there. I thought they were sending more than one person. But for only one person at the job it was pretty good. read more

I had an excellent experience with Smart finish when they came to wash my windows and my solar panels. They were on time, and very outgoing and friendly. My windows now look fantastic, and they were able to get those tough windows that are hard to reach. I was so happy I made an appointment for them to come back in 6 months. read more

This service was great! We needed our gutters cleaned before LA's rainy season (lol) so I reached out to a bunch of providers in Yelp - like 10+ folks responded. Israel from Smart Finish was super fast to respond, got the information he needed and was able to give a no-fuss quote. Their price was FAR better than everyone else's, they really beat out the competition. At first I was a little hesitant to choose them because of some bad reviews they've gotten, but Israel was super nice and easy to get a hold of in the phone, easy to schedule and showed up perfectly on time. He did a great job with our gutters (although I suppose we'll really see when it rains this weekend, I'll update this review if anything changes), and was easy to pay via Zelle. It was quick, reasonable price, no fuss, no mess. I'd absolutely use them again and recommend to neighbors. read more

Hired Smart Finish to clean out gutters, and specifically pointed out the two downspouts that were clogged. Service seemed to go fine and they said they verified all gutters were clear with a hose. It rained two days later and the same two downspouts were still fully clogged. Contacted Smart Finish for a follow up several times, both via Yelp and phone and have gotten mostly silence. I can't recommend Smart Finish. Total waste of $185 in my case. read more

Smart Finish - Text messages - Window Washing Near Me

It was a pleasure from start to finish. Moises responded almost immediately to my initial request (which was a call out to several businesses to compete) and we honed in on a quote. We went back and forth to make sure everything we needed was included. Israel and Jeremiah arrived one minute before the scheduled range of time, came equipped with everything needed, and were very pleasant and courteous guys to work with. They did a good job. Very happy! read more

Always give excuses for NO SHOWING AND NO CALLING. I have included this pattern of them not showing up for appointments. Companies like this ALWAYS give excuses and don't own their lack of customer service. Things like "a car accident" "I gave my guys the wrong address" "family emergency." Now, that's not to say those things don't happen. They do. However, if those things DO happen, typically people text to say that WELL BEFORE THE APPOINTMENT TIME, not an hour, two hours, days later. Sorry but TRUST THE 1 STAR REVIEWS. We had an appointment and they never showed up. The hilarious thing is that they sent a text a few weeks ago that read, "We have changed our number as we begin to make big changes to our business including LOWER prices, and you still get the same quality! So give us a call or a text message back to schedule, and let us service and care for your home as we do our own. We'll see you soon!" I bet they changed their number to avoid all the bad reviews they go for being such a poor business. Here are some highlights of the one star reviews you'll read on YELP. Cindy: No one showed up and no one picked up my phone calls on the day of my rescheduled appt. Cole: Great guys to call on when you want nothing done. Why? Because they NO SHOW ON YOU with no call or even a text. Call these guys when you absolutely zero done or if you happen love that just got stood up feeling. Elle: he did not show up at our scheduled time. And an hour and a half later said he was running extremely late. Chris: they texted at the appointment time to cancel. Promised to be there Monday morning at 8:am sharp, and the owner would "be there personally" to make sure it was done correctly. Monday I make arrangements to be here, they don't show up, text or cancel via Yelp or phone. Vincent: text the owner 45 minutes after the appointment time. He said he accidentally gave his employee the wrong address and asked to reschedule for the next day. JB: We send pics and info and got an appointment for 8 am visit but they never showed up !!! We called them , text them ..... no answer ..... read more

Moises came to my house today and did an amazing job cleaning my windows inside and out, all screens, and three mirrored wardrobe closets. He did an amazing job at a reasonable price. I will have him come on a quarterly basis because my gardener blows and blows dirt every week. My windows were a mess but sparkle now! read more

Moises contacted me right away and was able to get me scheduled the very next day. His crew showed up early and did an absolutely amazing job cleaning the inside and outside of my windows. The were fast and friendly! Highly recommend Smart Finish. read more

They are great! Thorough, efficient and very pet friendly! I really appreciate there reminder texts read more

Sal from Smart Finish did a great job on my windows. He was polite, efficient and hard working. I am definitely going to have them back in 6 months. The price was reasonable and well worth it. I did not know my windows could look so good! read more

Great customer service. Extremely fast response times. Had been having trouble finding someone to clean the windows at our office. Smart finish got the job done flawlessly and in a timely manner. Extremely professional and all around great people. Thank you. read more

I love this team. Did a great job on the project. Very good communication. And excellent price point.

Moises responded to my quote request promptly, gave me a fair price (I checked 3 companies), and scheduled me in the same week. He and his team arrived early and got to work on my zillions of french windows. Very professional operation and I will be using them again. read more

Absolutely unprofessional ... Honestly I felt it through talks and texts and I review's yelp and though I see they change account not to show negatives and I thought I give them a chance and see how they perform. We send pics and info and got an appointment for 8 am visit but they never showed up !!! We called them , text them ..... no answer ..... Not to be trusted at all ..... stay away read more

I had my rain gutters cleaned today. He did a great job made sure that the rain gutters drained properly and that they didn't need any fixes . The price was very reasonable and they were very prompt . I will definitely use them again ! read more

Hired them to clean out rain gutters. Met with his employees . Showed them areas that needed to be addressed. I came back a few hours later. Nothing was completed per my instructions. Called owner Moises and sent text messages about a dozen times. Never returned my calls. Definitely do not recommend! Very poor business ethics. I've personally been in business as general contractor for 36 years. By far the worst sub-contractor I have ever hired. read more

I started with Moses cleaning my solar panels and I am very happy with the work performed by him and his associate. Now I have added windows to be cleaned as well (exterior only due to Covid-19). I have recommended Smart Finish and I highly recommend them! read more

Friendly smiles with this team Bigtime reasonable prices Schedule flexibility Professional regarding questions/comcerns In and out in no time (no "babysitting" necessary) And darn! I totally didn't know these guys did windows too? I am calling them back right now! Discovered these guys right here on Yelp as I needed my raingutters cleaned immediately due to backlogging during the rain into my attic & then my ceiling The Smart Finish team was very professional as well as very flexible when it came to when my crazy schedule could accommodate them (kudos for not being too pushy!) Their price was so reasonable, I decided to have ALL my rain gutter system cleaned, as opposed to just the problem areas. And they answered my questions and addressed any concerns I had to my satisfaction! They were more than punctual for our appointment and in and out in no time--in fact when I finally had a sec to come outside they were already nearly finished! Then before I paid for their services, they then recollected bythemselves how I had needed someone to water up that leaky part with a hose so I could be sure it was all working correctly. In addition, apparently my roof had a ton of leaves on it too which they cleared and now my house does looks much better! (Can't guarantee they will clean your roof off for free however ) read more

Great job done today on gutters and on drains cleaning. Thank you Moses, Jeremiah and Alex! read more

The quality of work and professionalism Is top-notch. What a great find! It's nice to get solar panels, rain gutters and windows all serviced at once. I would recommend Moses and his company to anyone needing his services. read more

Excellent hard workers. We have three buildings with many huge windows (5' x 11') on two stories. Some even have exterior tinting on them, so extra care needs to be taken. These can sometimes take a second touch-up wash and they don't leave until we're satisfied. We've had them out here three or four times now and are quite pleased. Their price is fair and they've never asked for more - even if windows need a second wash. They also do a fantastic job on our inside windows as well as the Solar Panels (ask them for before and after photos - you'll be amazed). They're also very good with communications - texts and emails. This is important! read more

i would not recommend this company for any reason. they were an hour late and texted me to late me know they would be another two hours late. please see the latest posted picture of our text exchange. read more

Smart Finish - DO NOT USE THIS COMPANY. AS AN EXAMPLE OF THEIR CUSTOMER SERVICE, PLEASE SEE ABOVE. - Window Washing Near Me

Prompt, pleasant, professional. I've had disappointing experiences with the last two window washing companies I've hired. What a difference with Smart Finish. I am very pleased with the work and plan to use them again in the future. Moises could not have provided a better service. read more

I requested a quote for gutter cleaning and received a response shortly after inquiring. We set an appointment to move forward with the cleaning. I wasn't sure if we were going to have to reschedule because it was drizzling the day of, but they ended up arriving early on the appointment date and began working right away. They did a good job and pricing was reasonable. I will be using their services again. read more

Said they would reseal corner seams they all leak still. Very disappointed in the work

Wanted to use them for window cleaning before Mother's Day, they texted at the appointment time to cancel. Promised to be there Monday morning at 8:am sharp, and the owner would "be there personally" to make sure it was done correctly. Monday I make arrangements to be here, they don't show up, text or cancel via Yelp or phone. Don't waste your time or energy with these guys. read more

Moses' guys Jeremiah and Isreal did a fantastic job cleaning our windows/glasses/skylights. They used traditional soup water/squeegee on the interiors, deionizing water on the exteriors, make everything spotless clean without leaving streaks or mess very efficiently. Moses pricing is very fair and their guys are polite and communicate well. Highly recommended. We will use them again for our future window cleaning needs. Thank you so much Moses and his team for the excellent service again!! read more

Very easy to work with! Did a great job cleaning our gutters. Excited to have them come regularly!