Amazing dealership! T and Luna were super helpful and friendly, made the impossible possible. Very…read morestraight up process no funny business, highly recommend!

My Experience(S) at Certified Auto have all been extremely wonderful (especially because "Car…read moreShopping" can sometimes hold "Unwanted Surprises" if the vehicle is not in Excellent Condition. My Grandson was able to find a really nice 2012 Dodge Charger there (with a "Perfect Score" when taken to a 3rd party for evaluation); and I also found a 2014 Honda CRV (a few months later) -- which also passed evaluation with Flying Colors. My personal thanks to John, Elias, Corine, and Luna for the Excellent Service and Selection. I would highly recommend Certified Auto in Upland for anyone who is looking for an Excellent Used Vehicle, at an Affordable Price!

Once of the best choices I have ever made was going here. I have taken some time to write this…read morebecause I did not want to write a review that was without merit or value. In other words I truly wanted this review to be full of truth of experience and worth. Couple of things I was worried about. Buying a Car off Holt. Lets be honest there are not a lot of things that I have known that are good to buy off Holt other than street tacos. Not exactly the place I would think I would have an amazing customer service experience with great people and great product. Steve, and the Team here is what I would call Magnificent. I was not exactly what you would call an easy sale. I was also a bit strangely organized financially because of my type of business so I proved to be a bit of a challenge for them. Calm and collected they were never worried. Only me. I left this place driving an excellent car with great milage and what I would call no buyer remorse. Mostly because of the experience which I thought would or could get salted over time but it has not. There were a few issues with my purchase that involved the navigation and control module. Steve assured me he would help me take care of it and another minor issue was that the lights are so fogged up they hardly look they are on. Once I get to a place where I can drop this car off I will have it handled but either way I can say this. There is reason why this organization is 5 Stars. They do everything right. They have the cars you are looking for and more importantly the attitude needed to make a good experience. In sales its about the CAN DO attitude. I was frustrated and felt a bit hopeless and they made me feel like I mattered. Steve Knows Sales and the Finance Guy not only knew finances but also computers. It feels good to be treated with respect. This is going to be the place my entire family and friends get their cars from. Here are the reasons. GREAT PEOPLE GREAT PRICES STAND MY THEIR SALES AFTER SALES AND AFTER SALES CARE WORK WITH YOU TO MAKE WHATEVER THEY CAN HAPPEN THEY GO THE EXTRA MILE. THEY WORK WITH BAD CREDIT / ISSUES WITH CREDIT THEY WILL DO WHAT IS IN THEIR POWER TO MAKE THINGS WORK I won't share what Steve did for me as I closed the sale with him and took my new used car home but it was very kind and I think he does it for alot of people. A Little bit counts and goes a long way. I am thankful and grateful for LA COSTA Sales and look forward to more reviews and my family buys their next cars here. There is NOTHING and I do mean nothing that could have done better. Excellent work guys. Sorry for the delay but I really wanted this review to be full of truth, reflection and longevity. CONS: Holt Ave is not somewhere you want to be late at night. CONS: A Little Stuffy in the Sales Room CONS: Issues with Car / PRO - Not an issue for a team of people who want your experience to be a good one. They know what to do, how to do it and where to go if anything does come up. Used Cars are not exactly iron clad anything can happen but they seem to have most of the things you need covered or can handle any minor issues you need to take care of or the direction to point you to. 30 Years + Years of Business and Integrity and Experience makes this place a no brainer to shop for your next used car. If you are going to buy a used car and have no choice the good part is the choice of where to buy it has already been made up. Reviews like this for a car dealership like this is unheard of. Truly A Diamond in the Rough. BUY YOUR CAR here!

I have very early childhood memories of La Costa Auto Sales. My parents might have been coming…read morehere, even before I came along into this world. The 2 Lacosta brothers running this business are the most honest and trustworthy salesmen you can find in the area. They specialize in affordable used cars! Come here to buy, sell or trade! My family has been coming here since our struggling origins. When I say struggles, I mean, we were a ONE CAR household. My dad would drop my mom off at work in the mornings and either he or my aunt would pick my mom up from work. We had a humble living and even with one car, we couldn't afford anything too new. The La Costa brothers were there to provide their automotive knowledge and extremely reliable recommendations. The cars we purchased from them throughout the years had no headaches. When it was time to afford to budget a second car into our household, it was legendary. We felt extremely blessed and fulfilled to have what others would imagine to be basic necessities. La Costa Auto Sales was a major factor in making that transition possible for their reasonable rates and reliability. I will always always feel grateful that they were able to be there for us during tough times. Pass forward to the present, we are blessed to afford to buy newer cars from the Honda dealership, but that leaves us with an "old" car on hand. Honda offered quite an insulting value, and my dad immediately said No thank you! We knew selling it to La Costa Auto Sales would be an honest amount, whatever the offer would be. We saw Steve, and he did a thorough inspection and pulled up the car's official reports, and gave us his professional opinion. We knew it wouldn't be much, but we definitely trusted and appreciated any "value". That car has been good to our family for two decades, and it was really hard to let go. We trust that it will be good to its' new owner, and still keep the car in our prayers. As a family who has bought, traded and sold cars with La Costa Auto Sales for nearly three decades, I can in all honestly give them the ultimate seal of approval. When we have relatives or friends who are just starting out, need a used car for a beginning driver, or looking for a reliable used car, we would always direct them here and trust that a positive transaction would take place for both parties.

From start to finish. Ray is amazing person. Not a push…read moreover, Not a salesmen. Just a human being like the rest of us, gave us upfront pricing. Didn't make us wait for hours and hours just to get replies We called, asked for price out the door, we showed up. Got the same price that was said and agreed over the phone. Made the transaction easy and fast. Couldn't have been more happier. I will be buying more cars from Ray in the coming future ! Thanks Ray you're the best !!!!

Just purchased a used vehicle here. Ray and DJ were extremely helpful. The best - BEST, and easiest…read moreexperience ever in purchasing a used vehicle. No pressure, nothing that even hinted of typical "used car sales" stigma. Both very kind and willing to engage any question with authenticity. They were genuinely interested in understanding and helping us get the vehicle we wanted. Zero upselling!

Norco Auto Land has Great customer service and very easy to…read morework with. Julio and Ramy were both very accommodating during this Difficult Period of Time.They made getting in and out quick simple and easy. We love the Honda CRV that we bought. Julio came in and worked with us to get the deal closed. Ramy was easy to work with, he was honest and up front. No pressure!! These guys have Amazing customer service! Thanks guys! You're amazing and appreciated. Stephanie C.

We were interested in a truck. One of the main guys was not very freindly. He was rude when asked…read moreseveral questions about the truck. We set up a day to come back 2 days later with a mechanic to look at it and he did not answer or call us back after several messages. He finally called 1 day after our appointment. They are very Unprofessional.

I recently bought an SUV and I was super happy with the service and the car! All my questions were…read moreanswered & they really made sure I was happy with my purchase

I bought my car from Black X Autos and I am very happy with my purchase! My car is in very good…read morecondition and I haven't had any issues with my vehicle.

Terrible experience. Do not recommend! The financial manager wasted my time telling me he can do in…read morehouse for $150 payments a month just to lie and say it will be $273 a month for 2 years just to pay off $2000.00 . Mind you I was putting down basically the full entire 98% payment. I was will to put down $13,000 to a 15,000 car. How do we get that monthly rate for 2 years. They're a joke.

We just bought a used car and brought back for tires change. Now the car is not driving the same,…read morelost acceleration and braking power. In addition, there are scratches on the car and crack in the windshield after the shop had the car for 2 1/2 hours for tire change. My advice is beware when bringing your car here for service because you may come out with more issues than when you come.

Joseph was exceptionally attentive and helpful from start to finish. He went above and beyond to…read moreaccommodate all my requests making sure I was happy with my Tesla purchase. Thank you for the no pressure relaxed car buying experience!

I almost didn't come to OC Chief Auto after reading some of the negative reviews, but I'm really…read moreglad I did. I worked with Nick, and he was a great salesperson. He was friendly, honest, knowledgeable, and never made me feel pressured. He took the time to answer my questions and made the buying process easy. If you're looking for a used Tesla in Riverside, CA, understand that the best-priced Teslas sell quickly. I actually think that's why some people get frustrated. OC Chief Auto prices their Teslas competitively, so it's not unusual for popular vehicles to be gone by the time someone comes in. I looked at several dealerships, and they had some of the best pricing and one of the nicest selections of used Tesla Model 3s and Model Ys that I found. Like any busy dealership, they don't always answer the phone right away. But what impressed me most was what happened after the sale. When my car needed a repair, they honored their commitment and took care of it without giving me any problems. That meant much more to me than getting someone on the phone immediately. My advice is simple: if you find a Tesla you like here, don't wait too long because the good ones really do sell fast. Overall, I had a great experience and would absolutely recommend OC Chief Auto to anyone looking for a used Tesla in Riverside, Riverside County, or the Inland Empire. Great prices, quality inventory, and a dealership that stands behind its vehicles. I'd definitely buy from them again.

I had a very disappointing experience with this dealership. I let them know ahead of time that I…read morewas coming on Friday to purchase the car, and I specifically asked what was wrong with it and whether the issue could be fixed before I bought it. Instead of addressing the problem, they told me they couldn't find anyone to repair it. On top of that, the customer service was terrible. Communication was poor, and I didn't feel like they cared about helping me or earning my business. If you're going to sell a vehicle, you should be upfront about its condition and make an effort to resolve known issues instead of leaving customers with unanswered questions. Based on my experience, I wouldn't recommend this dealership.

Don't expect any help after you sign on the dotted line. This place stops responding once it has…read moreyour money. If you have any issues, you will be out of luck. They never sent me my plates and tags. It's been several months. They know the issue. They have my address. They know I live far away. They won't my plates and tags. There is nothing to discuss. It's BS.