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    Smart Parke

    4.0 (49 reviews)
    Open 6:30 am - 8:00 pm

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    Daily report cards of our Fur baby!
    Kayla D.

    If you love your fur baby this is the place to take them for day camp or boarding! Seriously we love our giant Dog she's an 80lb ball of energy and is so friendly, we didn't want to kennel her for when we left we were worried she would feel like we left her or took her back to the shelter! This is NOTHING like that! This is the RITZ for dogs! From start to finish, they made everything really easy! They had a dog evaluation, which was really easy. We just took her in and they had her for four hours for free and then they let us know what next steps were. It was really easy to book online! We had 24 hour camera access to the play area and her room! She just loves it. We will be bringing her back for sure. It was such peace of mind while we were on vacation that she was being taken care of by people that loved her and she was able to play with other dogs her size this place is very safe and very clean! What a great idea! THANK YOU SMART PARKE!

    Nose incident from the boarding experience
    Kiara V.

    After a previous negative experience, my fiancé and I waited several months before bringing our dog, Posie, back to daycare. We decided to give this facility another chance because she genuinely loves playing with other dogs, and daycare seemed very different from overnight boarding. Before returning, we made it very clear to staff that because of our previous experience, we wanted to be contacted immediately about any issues involving Posie, no matter how minor. Staff assured us they would communicate with us, and based on those conversations, we felt comfortable trying daycare again. We had a few uneventful visits, but our most recent experience raised serious concerns and brought back many of the same issues we experienced before. We dropped Posie off around 2:30 PM for Day Camp. Around 3:55 PM, I checked the daycare cameras and noticed that she was nowhere to be found in the large playgroup area that we had paid for. Concerned, we contacted the facility to ask where she was. Initially, we were told that Posie had been placed in a holding area while staff handled transfers and departures. Later, a supervisor called us and explained that because Posie is "rambunctious," she had been separated into holding crates while staff completed other responsibilities. During the conversation, he stated that she had been there since arrival. This was frustrating because it meant our dog had spent a significant portion of her daycare visit separated from the group without our knowledge. Had this been communicated to us, we could have made an informed decision about whether daycare was the right fit that day. What was particularly concerning was that it appeared Posie's situation was only addressed after we noticed she was missing from the cameras and contacted the facility ourselves. While we were still on the phone with staff, we observed Posie being brought back into the play area on a leash. This left us wondering whether she would have remained in the holding area even longer had we not checked the cameras and called. When I expressed concern about how long Posie had been confined, the supervisor focused on correcting my estimate, explaining that because her drop-off was at 2:30 PM, she had "technically" only been there for about 90 minutes. The issue was never whether it was 90 minutes or two hours. The issue was that our dog had spent a significant portion of the daycare session separated from the activities we were paying for without any communication to us. What made the explanation confusing was that Posie has attended daycare here multiple times, and staff had always given us positive feedback about her interactions with other dogs. We had never been told she was disruptive, difficult to manage, or unable to participate in daycare. The first time her behavior was presented as a concern was after we discovered she had been separated from group play, which left us confused by the sudden change in messaging. Another part of the conversation that left me frustrated was when the supervisor told us that it seemed the facility was unable to meet our needs and suggested that perhaps this was not the right place for our dog. We had not yet spoken with management, nor had anyone attempted to address the concerns we were raising before suggesting that we take our business elsewhere. This also brought back concerns from a previous daycare visit. On that occasion, Posie came home with a wound on her leg that our veterinarian indicated was consistent with a bite or tooth abrasion from another dog. Thankfully it was not severe, but the skin was punctured and required monitoring. We were never contacted about the injury, and when we asked staff about it afterward, we were told there was no report of any incident occurring. That previous experience was one of the main reasons we stopped bringing Posie here for several months. We eventually decided to give the facility another chance because she enjoys socializing with other dogs and hoped the prior incident was isolated. Unfortunately, after this most recent experience, many of the same concerns resurfaced. Another concern is the overall level of supervision during busy periods. During our recent phone call, staff repeatedly described the environment as chaotic and explained that they were managing multiple responsibilities at once. As a customer, that left me wondering whether there are enough staff members available to supervise the number of dogs present while simultaneously handling transfers, cleaning, pickups, and other duties. Finally, during the last two daycare visits, Posie was returned to us completely soaked and smelling strongly of urine. We were told that staff regularly clean and mop the play areas, but both times we felt the need to bathe her immediately upon arriving home because of the odor. I am currently waiting to speak with management and hope these concerns are taken seriously.

    Pre populated form with empty bullet points and no video.

    I am writing to share my recent experience at Smart Parke Brea location, which has moved from initial excitement to significant frustration. Despite the thorough onboarding process and my early planning--booking a luxury boarding option two months in advance for a two-night stay--the service I received was unacceptable. The communication was highly inconsistent. While I was promised daily reports, the first day's report on a prepopulated form was a ten second video clip and two prefilled bullet points with one sentence in each category. The second day was on the same form except there was no video and on the category nothing was written. And on the third day, I received nothing. More concerning was the actual care provided. There's no way to know what he did throughout the day when the live cam only shows his room. Even if you pay extra for a private suite, you're still only able to see your dog in an enclosed space. That's why a detailed daily report is so important for owners--it provides insight into our dog's activities, behavior, and overall well-being. By the second night, he appeared restless due to an apparent lack of activity despite the 1:1s services included. This led me to believe that some staff members have little interest in the well-being of the animals in their care. Finally, when I picked up my dog and attempted to discuss these concerns with a staff member named Destiny, I was shocked by her response. My feedback was met with hostility and immediate dismissal; she even emphasized that she had not personally cared for my dog and therefore was not at fault. My questions, concerns, and worries were clearly expressed, yet she only responded by lecturing me about their system instead of addressing them directly. Given this lack of professionalism and the poor quality of service, I no longer feel comfortable boarding my dog at Smart Parke. I hope management will address these quality issues and prevent similar experiences for other pet owners.

    Klaus hanging at day care with his friends
    Denei H.

    Smart Parke Brea has been a game changer for me and my Husky Klaus. He's so comfortable with the friendly staff and he absolutely loves spending time with his friends Bindi and Kota at day care. I've always felt so safe leaving him in their hands. There's also so many affordable options to cater each experience/visit to your dog and their needs. 10/10 best day Care /boarding option in the area.

    On the way for our evaluation, which she passed with flying colors
    Monica B.

    This was my little baby's first full day of daycare after her initial evaluation. Of course I was a little bit nervous leaving her all day so I purchased some extras to keep her comfortable: cuddle time and goat milk. These additional services totaled $25. We signed up for the newcomers special, which is a steal at $100 for 30 consecutive days of all day daycare. I dropped her off at around 9 AM and picked her up around 6:15 PM. Really love the fact that I could check in on her via the WebCam at any time throughout the day. Also appreciate the fact that dog messes are cleaned up right away. Overall, I'm very pleased and I have the feeling that the staff really care about their furry clientele.

    This is the cleanest most well run dog boarding facility I've ever been to the staff is so nice and the dogs are genuinely so excited to be there

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    19 days ago

    This place is great, I drop my dog off here almost weekly to the daycare and my dog loves it, she likes the staff she likes the other dogs.

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    1 year ago

    We love Smart Parke! Our dogs go there almost every day and come home so happy and tired. Great staff, clean facility, amazing prices!

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    Page 1 of 2

    Ask the Community - Smart Parke

    Review Highlights - Smart Parke

    Have seen this place whenever we're in the area and have always said maybe we'll take our fur baby there next time we visit.

    Mentioned in 3 reviews

    Read more highlights

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    I was really nervous having to board my dogs for the first time. When I first called them, one of…read morethe owners (owned by a really adorable husband and wife) answered the phone. I came to find out it was the wife and she took the time to answer all my questions and concerns. I requested to book a tour and asked if my dogs could come. The tour: The tour went great! They took the time to make sure not to approach my dogs too hastily and towards the end, my husband and I felt comfortable leaving our dogs with them! We ended up booking and saw they had an amazing deal if we paid for a yearly membership, which helped give a discount to book the play room to have our 2 dogs stay in, along with a free walk for both of them (they typically potty outside and know not to potty inside). We booked the boarding for about 4 days and found out they partnered with a groomer! My dogs got the grooming and they LOVED It there. They really got comfortable playing with the other dogs and loved the owners. 10 out of 5 stars if I could!!! Our dogs were happy, smelled fantastic (thanks groomers!), and weren't even that excited to see us when we came to pick them up (which I was a bit sad, but extremely happy because that meant they really enjoyed their stay!). Thank you Majesty Pet Hotels! If I ever go on vacation again, I know my dogs are well taken care of!!!

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    Dog Den - Bodhi and Milo

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    We've had a wonderful experience with Dog Den for the past 2 years! Our Alaskan Klee Kai absolutely…read moreloves going there for daycare and always comes home happy, tired, and excited for her next visit. The facility is very clean, and it's clear that the staff genuinely care about every dog in their care. The trainers are kind, attentive, and treat each pup like family, which gives us so much peace of mind. Whenever we travel out of state, Dog Den is our first choice for boarding. We love that they provide cameras so we can check in on our fur baby. The staff keeps everything clean, changes the towels regularly, and makes sure she is comfortable and well cared for throughout her stay. On days when she just needs some extra playtime and socialization, daycare is the perfect place for her to have fun with other doggos. We also love the photos update that were given throughout the day. We highly recommend Dog Den to anyone looking for a safe, caring, and trustworthy place for their furry family member! Great job dog den team

    This daycare really impressed me with how professional and well-managed it is. They have both…read moreindoor and outdoor play areas for the dogs, and both spaces are quite large, so it doesn't feel crowded at all. The facility itself is very well equipped, with more than 100 rooms. They also have separate isolation rooms in case a dog gets sick, which helps prevent illnesses from spreading to other dogs. I thought that was a huge plus. All new dogs are required to provide vaccination records, and they also do about a 20-minute temperament assessment before joining. Based on each dog's personality, they arrange suitable playgroups instead of just mixing all the dogs together. The staff are also very professional and attentive. They keep daily records of each dog's eating habits and bathroom activity, which really gives owners extra peace of mind. Overall, it feels like a very responsible and well-organized place for dogs.

    The Royal K9 Resort & Training Center - Enrichment for dogs

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    What a great facility. The only actual experience we have with Royal K9 is vis the German Shepherd…read moreRescue of Orange County. We were there to pick up our new rescue Sascha (formerly Georgia). In walking around the grounds it looks as if there are plenty of things for dogs and their owners to do. I watched the agility training class for a bit as well as went into the Resort to tour the area. We live in YL so this will certainly somewhere we will consider boarding our pups if we should need to.

    Dear Royal K9, I am…read morewriting to provide feedback regarding my recent experience at your facility, which unfortunately will be our last. I brought my dog in today after an extended absence while he was recovering from two TPLO surgeries. Understandably, he was very excited to be around other dogs again. Unfortunately, our interactions with a staff member named Monica were unprofessional. She informed me that my dog was out of control, but rather than managing the situation constructively, offering alternatives, or suggesting training, she simply stated that a new policy requires dogs to visit at least once a week. The manner in which this was communicated left the impression that your facility only accommodates regular clients and that my dog was no longer welcome due to his recent absence. One would expect a pet care facility to anticipate and professionally manage a dog's high energy on their first day back. This situation could have been handled with much better customer service. Due to this unwelcoming and unhelpful treatment, I will not be returning to your facility. I hope you will consider training your staff to communicate policies more professionally and treat both owners and their pets with greater care.

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    Tony completely changed my life. I cannot sing his praises enough. Before working with him, I felt…read morelike training my dog, KB, was a lost cause. I had previously tried Board and Train programs at Sit Means Sit twice, but they didn't help with KB's anxiety at all. Tony was a completely different experience. What sets Tony apart is how thorough he is. He didn't just give commands; he constantly explained the "why" behind KB's behaviors. He was also incredibly supportive of me, helping me work through my own fears and nervousness. Because of his guidance, I can now actually play box with KB without the fear that he'll suddenly react toward me. We covered so much ground, including: * Command & Muzzle Work: Building a foundation of safety and communication. * Boundaries: KB used to be glued to my side whenever I answered the door. Now, he can stay calmly on the couch while I greet someone, and he stays indoors even when I go through the patio door. * Safety & Care: Tony was always so accommodating with scheduling. If it was too hot for an outdoor session, he would proactively suggest changing it for KB's safety. If you feel stuck or overwhelmed with your dog's behavior, go to Tony. He turned everything around for us, and I'm so grateful for the confidence he's given both me and KB.

    We adopted a beautiful Shepard who was overly reactive to anyone around my husband. I called Tony…read moreand he came to my home, accessed the situation and helped us make the sad decision to give her back to the rescue. But wait, there is more! Tony looked for a dog that better fit us and we are taking this dog. Tony is an amazing behaviorist and an amazing person. We will use him for all our pet needs and will be forever grateful for his kindness and help. If your pet is struggling, help them by calling Tony.

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    I use Bark Walk Play for recurring cat-sitting during the week and occasional dog-walking. My…read morehusband and I have very busy schedules, so it's a huge help knowing that when we get home in the evening, our two cats have already been fed and their litter box has been cleaned. I can now spend quality time cuddling and playing with them. Abby is amazing. I truly appreciate how attentive and thoughtful she is with my fur babies. What stands out most are the little things she does. She pays attention to each cat's individual personality and routine, and she asks questions whenever she's unsure rather than making assumptions. That level of care gives me tremendous peace of mind. I'd definitely recommend Abby to anyone looking for a caring and reliable cat sitter.

    Abigail and Bryan were amazing with our dog, Blizzard. They stayed overnight, took him on walks,…read moreand even brought him to the park which he loved. They were super consistent with sending photo updates, which gave me a lot of peace of mind while we were away. Blizzard is a large breed malamute, so it's not always easy finding sitters who are confident and experienced--but what really stood out is that they also have experience with large dogs. That made a huge difference for us. They followed all of our instructions, including administering his medication and reinforcing his commands, which we really appreciated. They were also comfortable using the tools we provided, like his prong collar, which honestly made me feel even more reassured that they know how to properly handle bigger, stronger dogs. They left the Furbo camera on in the living room as requested and were overall very respectful of our home. It's honestly hard to find sitters you fully trust, and I'm so glad we found them--especially having both of them stay with Blizzard. Highly recommend and will definitely be booking again!

    Smart Parke - petboarding - Updated August 2026

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