Smart Rooter & Plumbing is now "ULeakIFix." https://www.uleakifix.com/ It's the same business, same great service. I tried to get a quote thru the Yelp Projects system, and didn't get a response. I figured the company was busy. So I decided a near 5-star business was worth a 2nd chance, so I called the ph# directly. Left a message, and got a reply within an hour. Jim helped me troubleshoot the problem, then came out to fix it. Fair price to fix a slow leak. read more

Hired them for the second time. Fast, effective, friendly. Great service (sewer later block).

These guys were great - recommended to me from a neighbor on Nextoor, they did what they said on the tin. I texted Jim and he got back to me within minutes. They happened to be in the neighborhood, so they swung by to check out my problem. (The toilet needed to be leveled, steadied and reseated.) In an hour they had removed the toilet, repositioned it, replaced the gasket, bolted it down and recaulked. Like new, in and out. Calling them again for any other plumbing issues. read more

Smart Rooter & Plumbing - Plumbing Near Me

Fast response and immediate availability. Awesome customer service. Fair pricing. Highly recommend.

We had a 12 year old water heater that failed. I got quotes from Smart Rooter and another company, and Smart Rooter was $500 better. Sam recommended a 'low boy' water heater that fit in a tight space and would allow for better venting. He promised to have the work done the next day by 6pm and they finished the job about 5:45 with a quality installation, and threw in a free smoke/CO2 detector. I highly recommend this business. read more

Jim was recommended by a neighbor, and he really got us out of a bind despite super weird, crazy, and old plumbing in Woodstock, Alameda. There is more to be fixed at some point, and I appreciated so much that he told us he would be willing to do those repairs rather than asking us not to contact him again. Thank you Jim! read more

We've requested their service a couple times. Once to replace a valve and the other for leaks in our bathrooms. Each time they are quick to respond and gets the job done. Will definitely be using again when we need a plumber. Thank you. read more

Oh no!!! Had a water heater fail at 6:30 in the morning where the drain valve popped off and dumped 30 gallons of hot water all over my place. Cleaned it up and proceeded to find a plumber that would answer the phone at 7:00 in the morning. Left several messages with about half a dozen plumbers in the area and Jim at SmartRooter was only one to return my call within the hour. He truly is on the ball 24/7, which led me to believe he is truly about customer service. After hanging up, he was here within 50 minutes...talk about caring, I like it! He and his crew were masked ala COVID, courteous, and protected the work surface...they demonstrated that they were truly are professionals even before turning one wrench. As 99.9% of us have that dread of the unknown house problems and if who you called would get it done right. Smart Rooter is the real deal. In my case it was clear that the unit needed be replaced, since it was way over due, who knew water heaters needed to be replaced every 15-20 years, its not a life time item folks. Jim also diagnosed a problem with the "isolation valve" in the plumbing which also needed to be swapped out since the valve was 30+ yrs old along with the water heater. He got that replaced while pulling out the old unit. They came back with a replacement water heater and necessary hardware in a couple of hours. Nice to see they had a true plumbing brand unit with them and not some do it yourself big-box store unit, you truly get what you pay for in my experience. They spent the next few hours setting up the water heater with requisite hardware and safety parts. And finally took to the time to double check functioning and explained the settings on it. In less than a day he got the job done and hot water was running at home again, yay! I wouldn't hesitate to call Jim and SmartRooter again. He took the time to explain what the problem was, came up with a fair quote, got the replacement, installed it properly and cleaned up...no plumber dread or butt crack here. They will take care of you and your waterworks!!! read more

Oh, you know. Just called at 12pm and a technician was here by 12:30 fixing our backed up sink. By 1:30 he was done and I got back to my day. A set price for the work and it was cheaper than the other bids....and the timing couldn't have been more convenient! I found this listing through the Yelp feature that allows you to get bids. I highly recommend doing this for services through Yelp! So simple and so easy. Thanks, Smart Rooter! read more

Quick response time. A little pricey for a simple repair, but it was kind of urgent. Very professional would call again, but will question rates a bit more thoroughly. For now...my sink works and I'm grateful for that. read more

Smart Rooter & Plumbing - Major leak in kitchen sink pipe. - Plumbing Near Me

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Jim has helped me out now on a few occasions and he's always quick to respond and quick to fix the issues I've had. 10/10 would recommend

Nothing but good things to say about their service. I had a disaster clog in my drain where food waste from my kitchen was exiting my washer drain in the garage and getting all over the garage floor. Urgh... I already had this drain snaked by another company months ago and can really compare the difference in process and level of service between that company and this one. Jim from Smart Rooter responded very quickly and explained very clearly his process. He not only snaked the drain, but showed me the by a fiber optic camera the cleanliness of inside of the drain after he was done. Price was reasonable. Highly recommended. read more

We live in a hundred year old victorian house. Everything is old and needs replacing. I remember my dad mentioned to me in the past it would have to be changed out. Luckily, Jimmy answered my inquiry via text message. After the many attempts of thinking it was a clogged toilet, plunging and plunging it did not budge. The water came back up, and air bubbles. I figured it needed to be snaked or was the sewer line eekkk. I just wanted it fixed asap, all this on a Sunday, Jimmy snaked the line multiple times and it didn't work the pipe in the camera looked bad. It was the main sewer line! He and his crew came back next morning and were able to replace the pipe! While working on that we had the toilet replaced and installed and I gave him another last minute re-pipe of under the kitchen sink. Whew! Shot out to Jimmy and his crew! Definitely would recommend! read more

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Phenomenal work! We so appreciate the COVID precautions taken--masks the whole time and cloves. And to keep the carpet clean--shoe booties! Awesome. Professional, clear communication and they offered us a referral for further work outside of their scope to be done so our landlord can get the issue fixed for good. Thank you!! read more

I called a few Alameda plumbers attempting to get some quotes, but I found that they were all booked from a few days to a few weeks out. I called Jimmy from Smart Rooter & Plumbing, and not only could he come out same day -- he was at our house in 30 minutes! He also fixed our plumbing issue in under an hour, and it ended up costing less than all the other estimates I got. Highlights: - very responsive via phone and Yelp messaging - honest with quotes and labor - on time and quick to work - knowledgeable and finds the best solution - friendly and respectful of your home (he even wears covers over his shoes when he comes into your house I'm very lucky to have found him. Thanks, Jimmy! read more

Jim and his sidekick Randy were awesome. They did above and beyond to resolve the issues. They spent the time to show me what caused the problem and what they are doing to resolve it and offered me advice on how to prevent it from happening. Great service read more

Would definitely recommend them to our friends and family! We had a tub spout leak and they immediately responded after we messaged them. Their pricing fit our budget and was very professional. They were able to give us a rate through text and finished fixing our issue within an hour and a half of arriving. Very COVID friendly as well! Very happy we found them and definitely will request their service again if we have any more issues. Thank you! read more

We wanted a local (Alameda) team to support local and saw the reviews and was eager to move forward with Smart Rooter & Plumbing. All communication was done through Yelp and things went smoothly until the team member arrived. I ended up laughing it off, but the experience was unreal. Upon his arriving I offered a welcoming hello and thanks for coming out, coffee, tea, or something else to drink. What I received in response was nothing. No response whatsoever. No greeting, no introduction, no anything. After a few minutes of silence I wondered if there was a language barrier. When he did end up speaking, I realized he was just unprofessional. I showed him what he asked for but was ignored when I asked any questions. When he was finished I was told that the estimate would come later that day. I wrote off Smart Rooter & Plumbing immediately after I got a text message with just a dollar amount for the estimate, even though their quote was lower than others. read more

Our bathroom flooded and didn't know why. All I know is that I took a bath upstairs and perhaps it was related to that. I've used Smart Rooter & Plumbing before for my kitchen sink backup and they were awesome but I never left a review so I'm leaving one now. They couldn't get to me sooner for this time around so I used another plumbing which I'm regretting a bit. Smart Rooter & Plumbing will get to the source and will stay there until they are satisfied. read more

If you are in the island, this is your local guy and he is excellent. Jim is the owner / operator and very professional. I was visiting a friend in Alameda and made him start a plumbing project on a bathroom sink that did not end well. I called Jim and explained the situation and that I wanted to take care of it. Jim showed up within one hour, rooted the drain and fixed a difficult pipe connection to the wall. Chill dude. Fair prices. Use him. read more

Some days ago, my washer head was leaking like nobody's buisness and I needed help pronto! Enter Smart Rooter and Plumbing. I was recommended by my good friend since she just got a job done from them. They came out fast and gave me a very competitive estimate that I couldn't turn down, especially having looked at other places already. Our plumber Jim was very throurough in what he was going to do exactly, and once the time came for him to do it, he did it, and with haste. The job was quick, and he cleaned up afterwards where nobody could tell a job was done, i was and am very impressed. Overall; the rate that was given was outstanding and the job they did was amazing. If the time comes I need a plumber again, I'll be giving them a call without hesitstion. read more

Shower was leaking and they came over and fixed it within a couple of hours of calling. Highly recommend Jim and his team.

First time home owners, we completely freaked out when on Sunday water started seeping through laminate in the kitchen. Jim responded on Sunday night, came over Monday morning, and fixed everything that day. He was very clear in explaining his plan and the cost, and thorough in checking that the problem is resolved. Definitely recommend! read more

Jim and Randy did a great job! They have brand new equipment and their snake cleared our drain and the replaced the pipe we had broke in a jiffy! They really are "smart" and deduced our problem, fixed it, checked their work 3 times to be certain. I'll be calling them again when it comes time to redo the kitchen! They even cleaned up everything before they left! Who does that? read more

We have an emergency of my property in San Leandro. I posted the request in Yelp and Jim is the first one to call me in 5 min. He came to my house in an hours and fix the problem. There are some roots in the main line. Jim not only clean up the mess but also use the camera to see if there are more roots inside without charging. Very good service and professional. We will highly recommend Smart Rooter for any Plumbing works. read more

Another save from Jim at Smart Rooter. A reliable and honest business. My tenant had a bathroom issue and one call from Smart Rooter & Plumbing saved the day. Jim is always reliable and very professional. He shows up on time and he will work with you. Again, thank you Smart Rooter& Plumbing. You are the best. read more

I am going to start by saying you will NEVER find a better company than this. Look at their reviews! I had three things that broke all at once; a front hose/faucet, my washing machine faucet which connects to the hot water and my garbage disposal went down the drain (pardon the pun). They came out immediately, knew EXACTLY what they were doing and diagnosed the problem within seconds. I received a new garbage disposal with a 2 year warrantee, new non leaking faucets and all in just under ONE hour! The gentlemen who came were professional, polite, looked you in the eye and shook your hand. All attributes to a seemingly lost art of business these days. Two days later the landscapers hit an underground water pipe. I called right away and they put everything aside to immediately help me with this unfortunate event. They will be my go-to plumbers for life. Thank you Smart Rooter! read more

Jim saved us from a backed up main line sewer pipe on short notice. Thanks to his responsiveness and good work, we were able to avoid any flooding. As a bonus, he showed me how to fix our garbage disposal myself. I highly recommend Smart Rooter & Plumbing. read more

This is my first yelp review even though I've used it for years! Jim came over same day on time (even though I was late) and got right to work diagnosing the issue. He explained what he was doing in terms I could understand. He tried 3 times using 3 different methods to unplug our sewer line that had backed up and was starting to leach into our garage (yuck!). When he still couldn't get through he explained that our past company must have failed to reattach one line it when we had our sewer lateral compliance work done. He offered to come back to explain what he did to them or to do the work if they wouldn't. He worked really hard for 2.5 hours and his price seemed really fair. He was careful to take off his shoes each time he went into the house without me even asking. Overall great experience with a local Alameda business owner. Thank you, Jim! read more

Provided an accurate quote. Easy scheduling and did all the work well and efficiently!

I highly recommend this company!! I rarely write reviews, but when a company goes above and beyond I'll take a few minutes to say something about it. It was about 6:40 pm and our kitchen sink wouldn't drain. We decided to call a plumber and found this company called and left a message. Even though they close at 7:00 pm they called right back and came right over. They were here within a half hour!! The Job was a lot more than we actually expected, but it all worked out In the end. He was very professional, polite, and respectful. I loved the fact he took a few extra minutes to clean up the area where he was working. That means a lot and it only took a min!! If you have a plumbing issue I hope you'll call this company. read more

I had a clogged pipe that impacted my kitchen sink, dishwasher and clothes washing machine. I called a plumber and after kind of being a jerk he told me to call a rooter company. I did. They scheduled and then told me they were overbooked and pushed the appointment. I called Smart Rooter in a desperate state. Guy came over in 15 minutes and 20 minutes later had totally solved my problem. That was awesome. read more

Too cool to reply to customers? 3 days later, I'm still waiting to hear back from them about a quote for a clogged sewer line, so I went to the Berkeley Tools Lending Library, checked out a snake, and cleared it myself. Folks (esp. women), don't waste your time and money on plumbers for simple fixes you can do yourself! read more

Jim responded quickly within an hour, cleared the blockage, and was quick to point out some faults that needed to be addressed. The faults he identified were covered by warranty from a different company so he has a good eye for this. Before he left he confirmed we should have no more problems outside of the other warranty work. We were able to run our kitchen and garage sinks freely and he did a great job. We will definitely use Smart Rooter & Plumbing again if needed! read more

Jim responded within 2 hours of my call; regarding a surge of wastewater from the toilets and showers. After showing up, he immediately quoted a fair price, which turned out to be the final price. Even though the sewage backup was no longer happening, when he got there, he was able to determine that there was some obstruction in the pipes, simply by the sound of the water after the toilet was flushed. I also got a good visual of my sewer pipe and saw that they were in good shape, but he recommended a return visit in about 2 years to clean out the pipes and system. It turned out that hair-like roots of an old Juniper bush were infiltrating the pipe and he cut them out. Thank you, Jim! read more

Had great service from these guys for my shower drain problems. They responded right away to my inquiry and were communicative about arrival time. In addition to fixing the problem I called about, they noticed another issue and spent a lot of time fixing it, but stuck to their original labor estimate on what they charged me (besides parts for the second fix). And they were super nice about my barking dog. Will definitely use them again if I need a plumber. read more

Fast to respond to my call , thorough, clean - considering he had to snake my shower drain Mung did a fantastic job. Would most certainly use him again Happy customer read more

I had an emergency situation with my exterior drainage underground from the downspouts. Water wasn't flowing out to the street. I called Jim and he right away made time to come by and offer assistance. He was able to snake and rooter any roots and use a camera which was awesome. He took time to find the issue and offer solutions. I even forgot to take a look at another area and Jim was kind enough to swing by the next morning without hesitation. Support locals! Reliable, responsive and professional. read more

I don't use the word rescue lightly. Jim not only responded quickly but was able to take care of the issue through the outside access and I didn't have to miss any work. His diagnosis of the issue came with the great advice and a deeper knowledge then the plumbers I had initially contacted who were in able to succeed in fixing the issue. The situation was nothing short of a nightmare with sewage back flowing into my basement through an open drain- it is hard to find a plumber available- smart rooter is now the top of my to call list if I have an issue in the future read more

We had our shower/tub back-to-back drain completely back up. The first plumber couldn't fix it and after a few phone calls to people who didn't sound like they knew what they were doing, I found Jim. He came right over to assess the issue and was extremely professional, knowledgeable and honest. He came back the next day and very thoroughly worked through the issue, starting at the roof and eventually finding that our sewer lateral replacement guy bypassed a house connection pipe causing the complete back up. It is hard to find a good plumber and as an architect, I respect Jim's do-the-job-right attitude. He'll be my go to person should our cute 1940's house have plumbing issues again! I would highly recommend Jim. read more