Incredible service and quality. We had an emergency with our old water heater which they accommodated and scheduled work to get us up and running as quick as possible while scheduling longer term fixes. Could not be more happy with the quality of the installation and finish work. read more

We first met AT Weber for sewer lateral work and they offered the most work for the best price. This 2nd encounter was for replacing a water heater. Again, they offered a competitive price and included all kinds of services such as rebate filing and working with another electrical to get the installation done. They have such a great team including Todd, Justin, and Dane. Everyone is prompt, respectful, and easy to get along with. The final installation was very clean and works flawlessly. I appreciate this plumbing and heating team and will likely be using them for a future HVAC project. Highly recommend them. read more

A.T. Weber Plumbing & Mechanical - Rheem Proterra 65 gal heat pump water heater - Plumbing Near Me - Alameda, California

A.T. Weber is the best plumbing company in the East Bay, as far as I am concerned. I've hired them for several medium sized projects, and each time they have been a pleasure to work with. Good communication, fair pricing, clean and professional work. read more

Bad experience overall. We have used AT Weber twice now and we will not use them again. We found that they are overpriced for the quality of the work and that their billing is opaque. I am very disappointed by their lack of good communication, as their final bill did not match their estimates, and they were not able to clearly and justifiably explain additional charges. Justin Buchert in particular was a pain to work with, as he was defensive and quick to blame us for technical aspects of the project that he claims "we should have known" even though he is the trained plumbing professional, and we are not. He and AT Weber did not meet the level of professionalism that I would expect from one of the biggest plumbing companies in Alameda. There are many qualified and licensed plumbers in the Alameda and Oakland area that offer better pricing, service, communication and transparency. The ubiquity of AT Weber here in Alameda does not mean they are the best option. I recommend going elsewhere. read more

After several years looking at the fixtures in a rarely used guest bath we had decided to upgrade and retrofit with new fixtures. We were provided with two separate options. First to renew the existing three handle fixtures. And the second option was to put in place a new retrofit unit that would make it look like a more modern install. Below you will see in the photos that we choose option #2. We are so glad we did. AT Weber sent out two of their very best to do the job. Clean,concise, and efficient is a great description of the job well done. Thank you AT Weber for being our go to plumber here in Alameda and beyond. Remember you always get value for your dollar when you have several choices to choose from. read more

A.T. Weber Plumbing & Mechanical - Photo of the Original three fixture unit. - Plumbing Near Me - Alameda, California

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We've called on Weber for many years and are never disappointed. They are currently installing a new water heater for us. Pretty sure they also installed the old one many years ago. Wonderful service, responsive, knowledgeable and efficient. Why would we go anywhere else? read more

My Navien 240A2 tankless water heater suddenly started issuing tepid water to our showers, and when I attempted to troubleshoot it myself, it was clear that it was going to require the intervention of a professional. I found A.T. Weber on Navien's site, as they are a certified installer, and cross-referenced it here on Yelp. I'm here to say that A.T. Weber warrants all the stars. Campbell, their tankless water heater specialist, came out to have a look, and this guy sure knows his stuff. I'd done some research up front so I had a good idea of how it worked, and his assessment of the problem was ultimately the same as what I came up with (a bad check valve) but he did a thorough check and cleaning on everything from the gas input to the in- and outflows. He had the Navien folks on the phone the whole time, and fortunately this is covered by their warranty. And when he was done, he also took the time to show me how to shut off the main water feed and the gas in case of emergency, which was something I'd been meaning to ascertain since I bought the house a few months ago. I'll definitely call A.T. Weber again in the event that I have plumbing issues. read more

We've used A.T. Weber a handful of times for repairs, and also got a quote for a water heater install. Here are the issues we encountered during those experiences: * They're pricey. Their hourly rate for repairs are higher than competitors, and their water heater install quote was higher by about $1,200. Meanwhile, the work isn't apparently superior nor better covered (e.g., when one issue came up again a year later, they charged full price to address it again). * Charged for unapproved work. During a toilet seal replacement, the technician also decided to replace the valve in the tank and only told us about it after he did -- not itself a problem but also charged us for it. * Opaque pricing. Estimates and invoice only contain a total price (no breakdown). * Wouldn't fix: Had a leaky faucet that I asked them if they would fix while they were here for other work, but they said the faucet is too old and they couldn't. But when another vendor was here to do other work, they noticed the leak and fixed it without asking nor charging for it! read more

BAD WORKMANSHIP, DISHONEST, AND RUDE They incorrectly installed a water heater thermocouple three years ago. The pilot light went out after our basement flooded from the recent rain, and PG&E refused to relight the pilot light, pointing out the crappy install of the thermocouple. One of A.T. Weber's technicians confirmed this bad workmanship when he came to fix it and said, "Oh yeah, THAT'S NOT RIGHT." When we called A.T. Weber to schedule the fix, they did *not* give a quote for a service call and we remained under the impression they were going to remedy their original bad installation. We were surprised to get a bill in the mail and when we called to question it, Justin ended up yelling that he quoted us a price over the phone and then actually hung up! He then called back, deflecting and talking about some things that were not about the issue at hand: that he never advised they would charge to remedy their bad workmanship. He's clearly trying to cover his ass for not doing that. We will be paying the invoice and washing our hands of this business. read more

Came out quickly, arrived early. The plumber was knowledgeable and provided a good explanation of the issue were having and resolved it quickly. Was a perfect service call and we will definitely call AT Weber for our next issue or project. read more

Our Navien water heater was howling because the pump had failed and we had an assortment of other plumbing problems all of which were largely due to the lack of skill of other plumbers. Campbell and Miguel from AT Weber resolved all of the issues skillfully and professionally. Without a doubt they are the best plumbers that I've ever had the pleasure of hiring and I highly recommend them. The cost is well worth the value of knowing that your plumbing repairs are completed properly. read more

AT Weber has quality staff who are prompt and professional. They have helped us a few times. Last year they rerouted a plumbing line that was done incorrectly. Last week they capped off an old line we don't need anymore. I appreciate feeling confident in the quality of their work. read more

We hired AT Weber to do the plumbing for our remodel and while the quality of their work ended up being pretty good, it took very close supervision on our part for that to be the case. I would suggest using ATWeber for clogged drains and leaky water heaters but not anything more involved than that. Here are a few of the problems they caused that we had to make them solve: Their worker installed a toilet in our Jack and Jill bathroom, blocking the door from closing. He was going to leave it like that. When we raised the issue he suggested we buy a different toilet, despite the fact that there was plenty of room behind the toilet. Another contractor (carpenter) suggested that the plumber reposition the pipe under the toilet so it would fit. When ATW was running the pipes for our kitchen, they didn't follow the kitchen layout we had given them and we had to measure everything ourselves and make them reposition the pipes multiple times. They never got the drain pipe for the sink in the right position and the general contractor has to cut a bunch of holes inside our cabinetry for the drain to run laterally and it is super ugly. It took them 5 tries to install a pot filler. Essentially, ATWeber took no responsibility for getting things right the first time. They didn't follow the plans we gave them or keep track of what work they had remaining in our contract. We had to do all of their project management and monitor the quality and correctness of their work. They were the contractor that required the most oversight and attention in our remodel out of the 12 that we worked with. That being said they did use quality materials and the plumbing all works great. read more

Weber replaced our whole plumbing system including waste lines out to the sewer main. This was unavoidable work and we were under the gun. Our system was quite old and the piping was quite complicated; it included taking up concrete in our finished basement. Todd spent a lot of time here figuring out where the pipes went and how to avoid taking up original hardwood floors over concrete in order to change out our main drainage system, he was very knowledgeable, patient and, most importantly, thorough in his assessments. His quotes stayed true to what we were charged and we paid as each phase of the job was finished, not before. On to Felix, that poor guy. I have been in there AND calling constantly asking questions, having him explain the bill etc. At this point I just do what Felix says and things work out well. Most importantly for me was the city permits, I wanted to be sure everything was signed off appropriately. In the past, when I have had work done, almost without fail, the last bit of inspection is overlooked or ignored by whomever is dong the work (very annoying to me). As a result, I have gone into the city permit office to get another permit for something else only to find out the previous one hasn't been signed off and until that happens, I can't get what I need. This has cost me in a pretty big fine in the past. Felix not only made sure this was done, he made sure to contact me to tell me this by both phone and email. That was such a relief for me. Thanks Felix! read more

Please take a moment to read this before you select A.T. Weber for your plumbing work. I recently hired A.T. Weber to install a recirculating pump for my hot water system in my house. I reached out for an estimate because of the positive reviews on Yelp and I found the owner (who also did the on-site estimate) to be genuine, knowledgeable and friendly. I accepted their bid, although slightly higher than two others, because of the Yelp reviews, confidence in the owner, and a desire to support a local business in Alameda. Unfortunately I came to regret it. The plumber who performed the work was punctual and also friendly, although he was a bit confused by the specific work I requested. He didn't know exactly how to install the aquastat I was using to moderate activation of the pump and needed an electrician to come out a few days later to finish the work. The real problem was that while installing the piping for the pump the plumber unknowingly loosened a nut connecting the main gas line to the hot water heater, causing a gas leak in my (unventilated) garage. So when I came down there early the next morning to leave the house with my four year old son there was an extremely strong odor of built up gas. After evacuating my wife, son and newborn daughter out of the house I first tried the main office, leaving an urgent message that was never returned. Luckily I also happened to have the plumber's cell phone as he had previously called me for directions. Thankfully he called back after an urgent voicemail and text telling him to come out immediately because I was about to call 911. Yes, I know, I should have just immediately called 911. Did he fix the problem quickly? Yes. Am I happy that he literally almost killed my family? No. This was a built up leak in an unventilated area over the course of about 18 hours - the leak odor was very strong. Look, I understand that mistakes happen. Even really horrendous mistakes that could jeopardize my family's safety. But the fact that they never even called me back after I left that message with their office was unacceptable. In fact, the next time I heard from them was when I got an email from the office manager with a bill for the work a few weeks later with no acknowledgement of what had happened. After I replied expressing my displeasure, the manager called me and apologized, saying they had lost some voicemails... Even if that is true a simple apology is not even close to enough. Maybe others feel differently but my expectation is that they do more than say "sorry" for a situation like that. Needless to say, I don't believe I got the service I just received a bill for. read more

Weelll...a few years back, something happened with the billing. I didn't understand what they billed me for, called to get an answer about it, held off on paying until I was able to reach them to get an explanation and then trotted right over with cash because I'm a goody two shoes and I was late paying it. I gave it to a guy at the back on the left and he didn't give me a receipt. You know how it is when you ignore that little feeling? I ignored that little feeling and now they think I didn't pay. I explained it to whomever I spoke to on the phone. Strangely enough, they believe their employee over a random stranger even if she's an earnest customer. Sigh. One of the more annoying things is that the job I hired them for was to fix something in the crawl space under the house. The manager didn't want to send them if there was a bunch of water from the broken kitchen sink pipe or anything else unpleasant. I couldn't believe it. It *is* plumbing after all! I went under the house myself, raked the sandy dirt flat-ish, put down a trail of thick plastic tarp to the break point and went with the plumbers to where the pipe that needed mending was. I did all of this on my belly. When I say "crawl space", that's a generous descriptor. The primary plumber told me he has claustrophobia once he got out of there. Manager dude! Do not torment your employees! The problem is space, not a bunch of water. Double sigh. The last time I called them, it was for an emergency toilet overflow situation. The person answering said that they wouldn't be able to help me for a couple of weeks. I'm guessing that they don't want me as a client. After all of that, I gotta say I'm not going to argue! read more

I can't say enough about Ken. A 40 yr veteran, he came to my house to look at my two furnaces that stopped working in a cold snap. He immediately took control of the situation and went on a mission to fix my heat. He evaluated and quoted what I felt was a great price to replace one and went to work on the larger one. ken identified a broken part and contacted several distributors in attempts to get it. He drove To get a possible fix and returned multiple times. He assisted with getting me set up with Justin, who was also extremely professional. Every aspect of dealing with this company and Ken specifically was a great experience. read more

My technician, Ken, quickly evaluated the problem with my tankless water heater, explored different options and explained the cost/benefit aspects of each option, even called the manufacturer to make sure he had the most current info on this particular model, and double-checked to make sure his repair did the trick! He was nice, helpful, and even trimmed back a tree that had grown over the water heater without missing a beat! In other words, I got the excellent service that I am accustomed to receiving from this wonderful local business, A.T. Weber! read more

The team at A.T. Weber just completed a sewer ejector sump pump replacement. I will hire them again if and when I have a plumbing need. Overall great experience. read more

I needed to find a replacement door for our furnace and I spoke with Justin and he was so helpful. I had called around for hours to different businesses and nobody would help me. Justin took the time to look all of the parts up for me, email me and call me to make sure it was correct. I am so thankful for the amazing service. Thank you! read more

I just had an unfortunate experience with A.T. Weber Plumbing, which we have used for years. We have not run into this issue in the past so things have changed. We needed the outdoor spigots replaced. I sent photos. Plumber comes as planned. He looks and then tells me he needs to go to the shop to get the materials. I say just start work and I'll go to the shop and pick up what you need. He says he can't let me do that. I say I shouldn't be charged travel time - he has no copper pipe and no spigots and I say that's not right - I sent photos. So he calls the shop right there in front of me, and he tells me I won't be charged for travel time. The invoice comes today and at $150 an hour I am charged for travel time. I have some back and forth with Chris the Dispatcher and Chris reduces the bill. I think this is fair. But I got this quote: "I'll take a half hour off. But for future reference we do charge for when we get materials. That's part of the job." I call the shop to speak to Chris the Dispatcher and the call just gets defensive so I decided to post this warning about the practice - no standard material on a plumbing truck (like no copper pipe) leads me to believe this is an intentional way to bill more labor time so Consumers Be Aware of this company's practice. read more

When I started the project I worked with the owner, Todd Weber, for over 5 months of back & forth to create a document that was presented to our HOA in Alameda. We covered all of the HOA's concerns and strict rules & regulations. I now have a new furnace, Air Conditioner and a professional air purifier. I am very satisfied with the work of A.T. Weber. Positives: - The team is very easy to work with and easy to help find answers & solutions. - Very responsive. -The workers were very clean and clean up the work space very day. - I could reach a person responsible at the company right away - The supervisor collaborated with me on his suggested solutions - Very nice staff; very proper - The team did a few extra tasks Small negative: The outside condenser was much bigger than expected. Overall A.T. Weber gave me exceptional service before, during and after the installation of this system. read more

A.T. Weber accommodated a last minute job. As a last resort this time, they will now be our first call. Todd and Felix took time, patience and professionalism to help us in desperate need. Highly recommended. Thank you A.T. Weber! read more

Note that we didn't actually receive services from A.T. Weber but I just have to say I'm really impressed even by their response to our inquiry. We had an issue with our water heater so I reached out for a quote. Before we got a response we realized it was actually a problem with our gas and an earthquake valve that got triggered. Then A.T. Weber responded and they nailed it, and guessed what the issue was based on the info I shared! They were also very clear about when they could get someone out, being really empathetic that we might go with someone else to get someone out sooner. So we didn't end up needing their help, but will definitely reach out when we do! read more

Called 2 times to get a repair on my furnace. They finally returned my call and said that their only furnace guy was out until about a week from now. I really wanted to use someone local but unfortunately I'll have to go elsewhere. read more

Well I'm very sad to have to right this review. I have used AT Weber in for the past 18 years for my pluming needs and had been happy with them. Recently I had them work on my floor heater that was slow to start up. They started with a change of thermostats which didn't work. So we schedule a follow up visited to resolve the issue. They cancel the this visit and rescheduled for a few days later. Which was okay because we still had a working heater at this point even if it was slow to get going. On the rescheduled visit the tech did arrive on time, bang on it a bit then said he would need to come back and do a rebuild. The one problem is the banging he did has caused the heater to completely stop working. Which means no heat. We made an appointment to have the rebuild done. A.T. Weber cancel ] this appointment, we reschedule again and the appointment agian was canceled by A.T. Weber on the Friday before Christmas. So here we are with a 3 day weekend before us with out a working heater at the coldest time of year. A.T. Weber canceled appointments on us 3 times. Not sure why the service has gone down so much because in the past they had been so reliable. I guess that's the way the cookie crumbles. Update - Feb. 8, 2018 I need to update and upgrade my review of AT Weber. We had some plumbing work done by one of their techs last year. We felt the the work that was done may not have succeeded in fixing the problem as there was a leek that had been going on for quite sometime which was evidenced by the very large wet spot under our house. This was discovered by the other furnace company that we hired to come and fix our floor heater. We talked with the office manager and he assured us the work was guaranteed for a full year and set the first open appointment to have the original tech to come out and see what the issue was. As it turned out this was a new leek and had nothing to do with the work previously done. The tech showed me where the pipe with degrading and developed a crack that was the cause of the leak. He did the work in short order replacing more pipe then was currently leaking in order to prevent future problems as the plumbing in our house is very old. I have to say this tech was just great and I would not hesitate to hire him again. Bravo! AT Weber your guy has restored our faith in your company. Which make me very happy as I was quite bummed to think I would not be able to depend on you'll for my plumbing needs and emergencies. read more

I am incredibly pleased with the work Jeff from A.T. Weber did today. We had a few issues with our toilets and he figured it out quickly and did amazing work. He explained everything to me and made sure I understood. I appreciate the hard work and all of his recommendations. Felix on the phone was awesome and worked with me great! I will use A. T. Weber again, they are all amazing. read more

A.T. Weber Plumbing & Mechanical - Jeff hard at work - Plumbing Near Me - Alameda, California

This review is overdue. AT Weber helped us back in June 2018. We received 3 bids from 3 different plumbers on the same job, and we got vastly different bids (ranging from $2.5k - $15,000). AT Weber was personable, professional, honest and effective. After the job was complete, we had a strange... seemingly related issue come up, and Todd was nice enough to come back and take a look at it, despite the fact that he was pretty confident that the issues were unrelated. Todd was right. Despite the fact he new were likely wasting his time, stayed so polite and helpful throughout the whole experience. He followed through and we had such a great experience with AT Weber. Thank you! read more

I am impressed with the level of professionalism and consideration I received not only from the office staff (Kieran) but also from your plumbers (Alvictor). I will recommend you to all of my friends and family! read more

We were so pleased with our services from A.T Weber. We left a voicemail and they returned our call right away! The employees we spoke to over the phone (Justin & another employee - who's name I missed) were super friendly & helpful picking out a toilet. They gave me tips on how to measure to ensure the toilet we wanted would fit. They also got us an installation appointment within a reasonable amount of time. Jeremy came to do our installation. He was on time, considerate of our home, friendly, fast & efficient! He also was thoughtful of our dog and gave me the heads up about using the grinder, which would have probably freaked her out. His heads up gave me time to take her to another room and distract her. A.T. Weber made this whole process extremely easy and we would definitely recommend them! read more

We had a gas line installed from the meter to our kitchen in June. From getting the quote to city inspection, AT Weber had every aspect of this job planned and executed perfectly from beginning to finish. Everything was done expertly without a hitch. I was extremely impressed with Weber's professionalism, promptness and workmanship. Even its apprentice was glowing with capable competency. Great experience and great job. I did have to call to prod them for a final billing. read more

This is a long overdue review. We've used A.T. Weber for a lot of years, on jobs big and small. Each time it's been a pleasure doing business with them. Without fail they have been prompt, knowledgeable experts, and left the site working and clean. Plumbing is something we take for granted until the kitchen sink doesn't drain, the upstairs bathtub is leaking into your living room, or you're doing a major remodel. When that happens call A.T. Weber. read more

Loved That they showed up punctual, with masks and with foot coverings. Jeff our service provider was professional, thorough, and clearly explained all the work that he accomplished. Very happy. Thank you. read more

Received great service from A.T. Plumbing. My kitchen faucet broke and A.T. Weber's technicians helped me select a replacement faucet I really like and installed it. The technicians were on time, efficient and very nice guys. read more

I have used AT Weber, exclusively, as our home plumber for over 4 years. The dispatcher, Chris, is usually challenging as he is not the most timely in returning calls or scheduling appointments, but the plumbers are friendly, professional, and do really great work. I called in a problem with my washing machine leaking on Jan 4 and scheduled an appointment for Monday, Jan 7th. The plumber came out, took a cursory look at my machine, and told me I needed an appliance repair man. He said he could snake the line, but he suspected the problem was with the machine. I was fine with this and reiterated that I would like him to snake the line. I was able to get an appliance repair man out the very next day. Within 5 minutes, he found the problem. The water line was clogged and backing up, causing water to spill down the wall and onto the floor. I was able to get video of this happening. Later in the afternoon, I got a bill for the visit on Monday. I emailed Chris the video and told him about the issue and and my displeasure that the plumber did not actually do what he said he would do - snake the line, and asked to have someone come out ASAP. Chris was not able to get someone out until Thursday(tomorrow) afternoon. As a family that just returned from a holiday trip and with two small children that go through clothes like there is no tomorrow, going without a washing machine for a week is not okay. I will be taking my laundry to a laundromat and my business elsewhere. read more

I work for a service company as a superintendent. Today Weber Plumbing and Mechanical came in to jet out pipes in a corporate building, guys Mike and his friend were friendly and very cool, there was also a pump truck subcontracted to pump out all water out of the sump pump enclosure with their 3" diameter hose. Everything went well until Mike made a .25" hole in the supply garden hose, they used this hose to complete the job after trying to repair it, the hose sprayed out around 300 gallons of water onto four floors of the garage, guys then left after completing the job, I asked them to clean out the water on the phone and they responded that they are on their way. I let the pump truck go and I had a call from Mike and his partner in an hour telling me that their boss (Todd Weber) has asked them to turn around. I later called Todd and he didn't seem that he wanted to correct the problem, rather he was trying to push the fault to the pump truck company. I explained to Todd multiple times that the reason for flooding the garage floors was the broken garden hose that his guys used but Todd was looking past that and did not want to cooperate with me. These guys left me with a complaint from building management and I believe that every customer should stay away from companies that do not take responsibility for their own faults and mistakes. Thank you - Stay Away! read more

I have to update my previous 5 star review, as I feel the quality of service has declined. I paid AT Weber 4 different occasions to repair the same upstairs shower faucet. Each time it was not repaired properly. The final failed repair leaked down to the kitchen. I had to hire a different plumber to repair the faucet and the water damage $1500 read more

Love these guys - they've done work on our house a few times now and are always knowledgeable, HONEST, efficient, friendly, and clean. Great sense of humor, too. The one guy who wrote a negative review must have been thinking about Ollsen, who are happy to come out and cut apart your cast iron vent pipe and cobble together a replacement section, then offer to dig up your driveway to replace the sewer line that doesn't even run under the driveway, all for the low low bargain price of 10 grand. And you get to replace your own driveway on your dime! Sorry... I digress... If you need a good, reliable, honest, fair, kickass plumber, call A.T. Weber. Do it. read more

Fast friendly knowledgeable, but definitely not inexpensive. That base fee is a hard pill to swallow if the problem only needs a small fix

I was without hot water for approximately 72 hours. The water heater manufacturer did not get me the parts in time as promised when Ken from AT Weber came to fix my water heater. Ken couldn't continue without the manufacturer's parts. Later that day the parts finally arrived and in coordination with Justin, Ken was able to come back a second time that day and fix my water heater. I will give bad ratings to the water heater manufacturer for not getting me the critical parts as promised - and I will give excellent ratings to Ken who was reliable, professional, courteous and empathic. I will not use any other plumbing services but A.T. Weber. read more