Plenty of safe space to keep my stuff. Great service when you call, pretty decent deals with a…read morecouple free months when signing up and the entrance is easy to get in and out. Thanks for keeping the facility maintained with landscaping. Quality business and respectful clients.

We had a SUPER last minute need for local storage for one of my cousins attending Cleveland State…read more She had a housing/roommate issue (yuck) that led her with a truckload of items and a plane ticket leaving TOMORROW to escape the drama. I was in charge of organizing the logistics. Which, by the way, is my least favorite thing to do in a time crunch. I've had horrible storage facility experiences in the past but was impressed by my experience with this facility. The main item being, I didn't even need to interact with anyone to get this handled. We already had enough going on, so this convenience was VERY appreciated. After a quick yelp search, Buckeye State Storage popped up. I noticed they were literally minutes from Cleveland State which was super convenient for my cousin. I immediately went onto their website and reserved their move-in special, a 10x10 for $99. I instantly received a gate code, room #, and my cousin already had her own lock from the past that she held onto. She dropped her stuff off 20 minutes later. That was easy!

UPDATE: 4/1/26- BE CAREFUL HERE GUYS…read more After posting my original review, I was contacted by management and asked to follow up directly. I did, and I'm sharing the outcome for transparency. My unit was located on the third floor, and I was informed that there are no cameras on the third and fourth floors( Go figure!), only on the first and second floors and at entry points. This was not something I was aware of when choosing this facility. I was also told that they are not required to disclose this. I purchased a disc lock from the facility based on the expectation that it would provide adequate security. After the incident, we researched the lock and very easily found information that the locks were easily pickable , which raised concerns for us. We also had concerns about aspects of the unit area (specifically the upper gate structure). From our observation, there were some protective barriers ar the top but there appeared to be openings/gaps. These openings raised concerns about whether the area could potentially be accessed from above. During the conversation, the representative emphasized that this is a secure and well-managed facility. However, this did not fully align with my experience. There were MULTIPLE instances where I had difficulty accessing my unit, even one instance where I was locked in the facility and unable to exit and had to call for assistance. There were also times I could not access my unit at all. Each time these issues occurred, I contacted the facility to report them. Based on those interactions, my understanding is that the facility had been made aware of these access concerns, and they were not fully resolved. I shared these concerns again during our conversation. I was told that if they had been aware of these issues earlier, they would have addressed them, and that my feedback would be passed along to leadership. I was also told that my suggestion regarding adding cameras to additional floors would be shared. Ultimately, I was told there was no evidence available regarding what occurred and that the facility is not liable for the loss. As a result, I am left dealing with over $15,000 in missing items with no resolution. I'm sharing my experience so others can make fully informed decisions and carefully evaluate the level of security and accessibility that meets their needs before storing valuable belongings here.

I signed up for ProSafe storage in Parma today. Lady that signed me up said I can access my storage…read moreunit until ten pm- online it even says gate access until ten pm. It is 8 pm and gate will not open keeps saying access denied area closed..... I also tried the door with my code and says the same thing, access denied area closed. 8 pm isn't ten pm... not happy at all. I've called a few times and have left voice messages and can't get ahold of anyone!

Very spacious and affordable storage units for rent. Convenient to use if you are running in and…read moreout of Brecksville. I picked up a decently sized unit for $80 a month, second month free.

This is my closeout review…read more First, I want to acknowledge the staff--John in particular was absolutely great to work with. He was professional, helpful, and made the experience pleasant on a personal level. However, my issue is with the company's pricing practices, which felt like a clear bait-and-switch. I initially signed up under a promotional offer that provided a reduced rate for the first three months, with the understanding that it would then move to a set standard rate. However, before the promotional period even ended, I received notice that my rate would increase--by nearly 38% above the agreed-upon post-promotion rate. As a result, I didn't even receive a full month at the standard rate I originally agreed to before being hit with a significant increase. That feels misleading and undermines the terms presented at signup. Overall, it gives the impression that the company relies on promotional pricing to attract customers, only to quickly raise rates to offset those discounts.

TwinsburgSelfStorage is very reasonable. They prorate the storage fees as you move in and out…read more Their facility is always kept clean and snow plowed better than we've seen elsewhere.

Their property manager Tracey was very helpful and made the renting process very easy and quick I…read more100% recommend renting a storage unit here.

Hands down the best storage facility. The worker Anthony is so nice and helpful! The units are very…read moreclean too! Highly recommend!

Went to rental a van. Doors locked at 10:15 on a Saturday. Went to the service station and the…read moreowner said they open at 11am. We said we will be waiting. Owner said he will send his son as soon as he makes a bank deposit across the street. I go back and wait. 11:15 I drive back to the service station and ask why Noone opened the storage place. Said they changed their mind and won't be open today. They would have just left us waiting, knowing we were there. I will never give them my business in the future. Poorly run business and definitely not customer iriented.

They are also a drop off point for UPS and Fed Ex. Every time I have had to ship something, they…read morehave been extremely nice and helpful. They even helped me pack up a package that had a lot of parts and I couldn't make them fit in the box. Definitely will use them again!

Working with Zach made this a very positive experience! He's quick to reply, thorough in answering…read moreall your questions, and extremely helpful. He will take the time to explain everything you'll need to make this a smooth experience. It's very nice to deal with a no nonsense, straightforward person who can help you get exactly what you are are looking for.

Zach and Beth were extremely responsive and helpful when we set up my son's storage unit…read more Beth walked me through all the options and had a well structured setup that allowed us to get access and drop off his belongings without a hitch. Zach made sure to follow up to make sure that everything went well. Highly recommended!

They have been great! Excellent customer service and I know my belongings are safe. I call in my…read morepayment. Manager is very kind. I would recommend others if you need storage use this place.

Very clean and accessible facility. Staff is super-friendly and professional. They made a big…read moredifference in my recent "crunched" move!