The guys moved in our new washer and dryer carefully and with ease…read more They hooked up and tested everything. Also removed old appliances They were fast and very respectful through the whole process Much appreciated and great business practice!

on time, very pleasant and very thorough. Both men were very friendly and polite. Had old…read morerefrigerator out and new one in within 20 minutes. Respectful and responsible. Good, grateful

Can somone from this local facility provide a phone number or email to get in touch with? we have…read morepods coming there and Pods told us that it will take 2 full weeks from pickup to get our stuff delivered..... they claimed you are only open on Thursday so it will take one full Thursday to drop our pods off and one full Thursday the following week to deliver. no one explained this when booking and all of our belongings will be in those pods.

So this company will damage your property and then completely ignore your calls and emails. I have…read morepictures and video proof of their driver destroying my retaining wall. This has been ongoing for almost two years now and I still haven't received and compensation or help in fixing the problem. AVOID this company at all costs.

I have used this facility for years. What I like most is the personal attention :) They know who…read moreyou are and care about your stuff. It helps, of course, that the prices are attractive. It is away from densely populated areas, though close to Ravenna and Streetsboro and I-80, I-480. It is a very secure facility; high fences and sturdy separated buildings, secured gated entry after hours. Easy access to facility and your unit. Office is on the premises, so they also keep an eye on things. Everything here is clean and well maintained. The office sells locks and related items in case you need them and, as mentioned earlier, the owner and staff are happy to be helpful. It is hard to imagine how a storage facility could be better. I am confident my stuff is safe from both weather and people, so that why I keep it here :)

As a business man I find the professionalism and personal attention very refreshing. The staff is…read moreknowledgeable, courteous and willing to go the distance it takes to make any aspect of their services comfortably usable. After all they provide storage, truck rental and uniforms. Storage: Many sizes to to fit any budget and weather proof doors. Secure gate accessible 24/7/365 and active video camera protection, plus high fences and buildings that are not all connected adding to the security of each unit. Truck rental: Quality trucks at a reasonable price. Clean, well maintained and helpful staff. Free truck usage to gather your stuff and move it in the first time! Who does that? Uniform/Embroidery/silk screen: This place is miss named. Route 14 Storage is a great storage facility, but, the embroidery, silk screen, uniform aspect is unbelievably diverse. Uniforms, logos, t-shirts, jerseys, security uniforms, novelty items, hats, pens, etc. all available at this facility. A graphic designer is on staff to help you design anything you need from hats to pants to pens to whatever you need (even shoes?). I love this place and the people who staff it! Many thanks to all who work there.

This isn't even the first time I have don't business with frost road mini storage but absolutely…read moreEVERYTIME a situation involves this company it ends in a headache. It seems like the only thing the company cares about is losing money; which if you have to harass your customers about making payments maybe you should look inward at how your own business is doing!! I called and tried to set up a payment for the month of January today and was told that if i make a payment on Friday of this week (1/26) that's i'll be charged not 1, but 2 late fees for the month of January so like anyone would I wanna know why and i'm told by not only the front desk associate (who is a naughty word that rhymes with PUNT) but also the OWNER that it's because January 26th is the turn of the month... Im sorry as a business owner id think you would have a calendar set up in your office to know when to charge certain customers and also how are you both grown and don't know there is 31 days in January?? Like what lmao then when I asked the owner got defensive and asked me why I would be upset over $10. HUH?!?!! I'm upset because I had to ask 2 employees (one being the owner) why i'm being charged for a specific thing and they both tried to turn it around and get defensive "WELL HOW MUCH MONEY DO YOU OWE ME" i'm sorry sir you're a business owner buckle up there's gonna be a lot of people that screw you over they shoulda told you that when you got your LLC I would just reccomend not to do business with them at all or if you do avoid the employees and ask for an itemized bill every month because the owner clearly is hurting for $10 Id like to update following the owners bullshit response :) While the contract may state that you charge multiple late fees, why aren't your employees aware of that, and more specifically why couldn't YOU AS THE OWNER make that known on the phone call?! lol almost like you don't know your own business contracts. and lastly, while conversations can be unproductive i'm sure you have been taught as a business owner to not say anything if you can't be polite as it can ruin YOUR business. The simple matter is you spoke to my mother in the most disrespectful way that was not acceptable and would've gotten your teeth knocked down your throat had you spoke like that in person! You are in no position to be giving other constructive criticism on their finances while your own business sinks! Thanks so much for your time luv!! hope you have the day you deserve

The units were clean and the area well kept. My only reason for hesitation in recommending them is…read morequestionable bookkeeping. When I paid with a check in the mail, thus with no proof, my check was "lost" twice in 9 months and I was assessed a late fee. Once, sure, it can happen. But twice? Hmmm.

TwinsburgSelfStorage is very reasonable. They prorate the storage fees as you move in and out…read more Their facility is always kept clean and snow plowed better than we've seen elsewhere.

Guys were awesome. I would echo Daniel's review below. Clint and the guys busted their butts during…read moreour move. Our stuff was moved quickly and carefully. They definitely know what they are doing and I feel like we got an excellent value from a pricing standpoint. Also, our 3 year old wants more vegetables now, because when he asked 'why those guys were so strong' - they all told him because of all the veggies they eat. All around good, hard working guys.

Great experience; Clint and his team are awesome…read more A full quote was given to me up front with zero hidden fees and complete transparency, and the pricing was very fair. The day of the move, Clint and two movers arrived 15 minutes early to survey our old place, ask questions, and make note of what was and wasn't being moved. They moved our stuff quickly but carefully; they worked their asses off to make sure things were put in the right places and everything was handled with care. We were moving within the same city and the entire move was complete in three hours. Highly recommend!