Great place to rent from. Very accommodating & accessible…read morewith reasonable prices. Highly recommend for any of your storage needs Kelley was very easy to work with .

bad business tried draft people card without asking and turn on auto pay without asking and not…read morematch what lease say and had me move out over fixing car I rather fix cars there instead side of road and took pic of my stuff at first time moved in so don't go rent there no good business and nosy landlord thanks

1st class storage location- u will love it…read more No matter what you've got, they can store it

Excellent facility. Very Nice folks. We've rented at other facilities and in other states. This is…read morethe best. I'm sure it won't be the cheapest if you're price shopping. Sometimes, you get what you pay for. Some great amenities, plus clean, very secure and a good location for us. I always feel safe entering and leaving the facility too. I highly recommend this business : )

This was the best moving experience I have ever had! And I've moved a lot!…read more James and his team were punctual, careful, and friendly. They got our move done faster than expected and each one was a pleasure to deal with Hopefully I won't be moving for a few years, but if I so, I'm going with Leader again, and requesting James and his team.

My movers were completely high on DRUGS during my move. It took way longer than necessary due to…read morethem taking cigarette/weed breaks every 15-20 minutes. We told them a few times where things were supposed to go, however my husband ended up having to go behind them and move everything again because they put everything in the wrong rooms. They were likely way too high to remember where things go. My entire house and my expensive furniture smelled like weed. When I told them I didn't appreciate them doing my move high as hell. They then proceeded to become very rude and aggressive. I called the office to report their behavior and I was sobbing crying . I was told no managers are there on weekends and a manager would call Monday. That never happened. WORST MOVING COMPANY EVER. Run away!!!! Do not use them!

We just used Aaron and his team for an extremely large move. Originally scheduled for 2 weeks of…read morepacking and moving time, the move is complete after 1 week. Aaron was extremely helpful and attentive throughout our planning, and Brian and his crew of guys were amazingly efficient during the hardest parts of this move. Considerate, professional, polite, caring - we couldn't have asked for anything better. Highly recommend Zippy Shell Cleveland for any moving project, and will use them again!

If I could I would give them negative stars! Moving to another state and using zippyshell to help…read morewas the worst decision ever! They are not reliable, we scheduled long time ahead to delivery the container with our stuff. We supposed to be contacted by the driver but never received any call. So we called zippyshell. After 50 min on hold no clear answer when our thing will be delivered and when asking more questions they just hang up. This was happening 2days in a row and then they just did not pick the phone at all!!! I contacted them on email- no answer. Also as I google this company realized we are not the only people that are going thru this. Try to avoid this company as much as you can.

To help make things a little easier on us, Northcoast moved us on three separate days. The first…read moreday relocated my son to his new apartment. A few weeks later, we moved the belongings from our basement into the new home. Finally, a few weeks after that, the remainder of our belongings were moved. The Good All of the movers were extremely careful and courteous. We were very pleased with the personnel on all of the moves. Additionally, I requested that no "rookies" be assigned to our moves and I was happy that all experienced personnel were assigned. This is the overwhelming strength of Northcoast and should be the primary reason for using them. I would have no problem recommending them or using them again. The Iffy There were two issues that are worth mentioning. First, they tried to hook up the gas line to the dryer without the appropriate connections. Finally, realizing something was amiss, they informed me that they were unable to do it. Good thing. Second, we were unable to unpack all of the wardrobe cartons on the day of the final move. No problem they assured us. We will charge you for them now, you can keep them for however long you need them, and then call us to pick them up and we will reimburse you for the ones you turn in. What they fail to tell you is that they will only reimburse you for half of what they charge you originally. Allegedly because "some customers insist on having new wardrobes and we can't use them on every job." What a crock! Although there were several new wardrobes on our job, most of them had been used prior...one even had UHaul printed on the side rather than the company logo.

The salesman came to the house to give us a quote. We were concerned about our glass top dining…read moreroom table. It was agreed that it would be disassembled for the move. We also told him we would take the $10,000 of insurance for $100...a no brainer as I said to him. The movers called him the day of the move, and he stuck cardboard between the glass. They moved it without disassembling it and damaged it. I filed a claim only to be told I did not have insurance. Turned out I did not realize it was not included in my quote...yes, my fault but the salesman apparently did not own up to his error. They should have disassembled the table as agreed. Had they taken time to look at it, they would have found that it was easy to do so. The table was worth well over $2,000. The offered me $120 and agreed to come up to $200. Not good business and I do not recommend them!

This is my closeout review…read more First, I want to acknowledge the staff--John in particular was absolutely great to work with. He was professional, helpful, and made the experience pleasant on a personal level. However, my issue is with the company's pricing practices, which felt like a clear bait-and-switch. I initially signed up under a promotional offer that provided a reduced rate for the first three months, with the understanding that it would then move to a set standard rate. However, before the promotional period even ended, I received notice that my rate would increase--by nearly 38% above the agreed-upon post-promotion rate. As a result, I didn't even receive a full month at the standard rate I originally agreed to before being hit with a significant increase. That feels misleading and undermines the terms presented at signup. Overall, it gives the impression that the company relies on promotional pricing to attract customers, only to quickly raise rates to offset those discounts.

Cathy provided great service! she was very knowledgable. I will continue to use my storage unit…read morehere.

I have nothing but positive things to say about this place. The people are super friendly but…read moreprofessional, and very easy to work with. It was the most budget friendly storage unit I could find in the area, and it was so clean & well taken care of. I also felt like everything was safe & secure since the units are fenced in & you can only gain access to the area by entering in your private pin #.

Kevin and Marissa are THE Best around in and out of Medina. They helped me find a unit for my mom's…read morethings on a moments notice and then worked with me to help me go from an outside to an indoor unit. When I realized I needed a bigger unit Marissa worked her magic! Place is always clean, extra safe, smells great, no odd smells or moth balls, which I've gotten in other storage facilities. They have moving dollies for use along with a very clean bathroom! We got in very very late one night and Kevin allowed me to keep our moving truck one night in the back so we could unload the next morning. They are super kind and friendly people and I am now spoiled if I ever need another unit. We moved to a different city cross the state. Thank you, thank you, thank you for helping me sleep at night knowing my things were safe and clean!