Showed up in a U-Haul. Robert and Patrick spent more time vaping, including in the truck with all…read morethe furniture in it. They were obviously high and it took an inordinate amount of time to pack up a small two bedroom condo. Very disorganized.

I would give them a 0 if could because first, DONT hire them if you want your porch destroyed AND…read moreYOU DONT WANT YOUR CALL RETURNED IN REGARDS TO THE DAMAGE. First, they were late, to begin with, because Kieth misjudged how many guys it would take to do the job, so I had to wait around for the other guy to get out of bed and show up. I was not moving around the block it was an hour away. My boyfriend's new tutor brick home's porch was severely damaged and I did not even get a return call. I feel responsible and Kieth did not man up to call and offer to see what he could do to remedy the situation. There is NO excuse for this kind of business practice. I have to wonder how they are getting away with this. we even called the truck rental place to see if a truck camE through with a bad mirror and they must have covered for them. NO RESPONSE! SHADY VERY SHADY

Arrived on time, hustled with care. Polite and courteous with my needs. Reasonably priced.read more

Jimmy and Joe were fantastic workers! Very polite, friendly and helpful. We are very pleased with…read moretheir work. I highly recommend D&D if all of their workers are this nice to work with.

This was my second time using them and I was greatly pleased. This was a three person job and two…read morepeople got the job done in half the time allotted to complete this job. There was no walking slow. They came in and accessed the job and got to work. What I paid for this job, the value was far above what I received. They were very pleasant and courteous. I highly recommend this vendor!!

I would NOT recommend this moving company…read more The move started out well. They arrived on time and initially seemed professional. Unfortunately, things went downhill quickly. First, the movers started putting items on the truck that I had clearly set aside to throw away, including a dryer. After loading things that weren't supposed to be moved, they then told me they were running out of room on the truck. Once we arrived at the new place, the pace became extremely slow. There were four movers, but at times it seemed like only one person was actually going back and forth upstairs and putting furniture back together. I was told they were using a "chain line," but whatever system they were using was not efficient. The move ended up taking two hours longer than expected, which added approximately $500 to my bill. Even worse, they broke my daughter's TV, which she had only owned for about four months. When I tried to file a claim, I repeatedly called and was told that a manager would contact me. I kept speaking with the same person, John, who would act surprised each time that no manager had called me back. Eventually, they stopped answering my calls altogether. As we've continued unpacking, we've discovered another serious issue. The TV stand had been taped closed with belongings inside of it, but when it arrived at the new place, those items were missing and the TV stand was empty. My biggest problem isn't just that things went wrong during the move--it's the company's lack of accountability afterward. Items were damaged, other belongings appear to be missing, my bill increased by hundreds of dollars because of the additional time, and my attempts to resolve the issues have been ignored. Based on my experience, I would not use this company again and cannot recommend them. If something gets damaged or goes missing, don't expect them to make the claims process easy or to take responsibility.

Martin is unbelievable and helped us out at the last minute after another company just never showed…read moreup. His crew was professional and quick! I would highly recommend to anyone looking for moving help!

Hired this company to help us partially move while remodeling. Workers did not follow instructions…read moreand owner told us we would have to wait to have access to our belongings that were mistakenly taken to storage. To make matters worse, the movers took the key to our storage unit, which was unlocked, so we are unable to access our clothes for work. Owner told us wed have to wait until Monday morning to get the key ... then they would move back the items the screws up in taking despite written instructions. Ridiculous and poor customer service.

Everything was great from the initial phone call to the end of the move. Lee knows apartment moving…read moreand was on top of everything. He and his guys are friendly and hard-working. The price was right and the service was top notch. Everything was handled quickly and with great care. We highly, highly, highly recommend Cleveland's Apartment Movers. Would definitely work with them again.

I removed my 5-star rating after receiving my goods (out-of-state move). I was happy that they…read moreshowed up on time but were adamant that I pay upfront in cash, which I did (now I realize no recourse). Upon unloading, I see that numerous issues were at hand (pictures attached): * Marble table placed on top of TV (Stored on top of an upside down table / legs). * Multiple items stores in position never intended. * Large pieces of furniture resting (bouncing) against Living Room TV. * Christmas boxes placed on bottom of stack (crushed). * Fragile antiques placed on bottom on stack of heavy boxes. * Multiple items not wrapped (despite having left over moving blankets now have dings & scratched that could have been avoided). * Wood able that had so much weight on it, screws stripped out and wobbles. * Broken Kitchen Chair. * Workbench (loaded) placed sideways and belongs inside just bouncing all over. * NOTHING tied down. They were in such a hurry to finish the job that they loaded in such a shoddy way, there was no way that this could arrive without significant damage (in hindsight). After I removed my review, the owner contacted me asking if I had an issue with their work. I sent him pictures and no response. If they respond to this, please don't let them sweet talk you into using them. These guys are shoddy. To add insult, to injury - I tipped these guys quite well. I thought I was hiring pro's to handle my move. I got a bunch of guys throwing stuff into a PODS that simply did not care what kind of shape it was in once it arrived to it's end location. I'm now out of state with scratched & broken stuff and little I can do about it. Learn from my mistake - DO NOT HIRE THESE GUYS! Job happened on 10/13/23.

Customer Service is very high with Eyring Movers. They do on-site assessments (not virtual tours),…read moreand replies come quickly from their office. I can tell they take pride in their work.

Good company and they also pack for you! Definitely someone you should think about using!read more

This was the first time I've used any moving company; I'm…read moregetting a bit too old and fragile to do it myself :p The company sent two people for a local move in downtown Cleveland (1B/1B ~750 SF apartment). They were quick (finished in under two hours), polite and awesome. :)

After seeing all the great reviews, I had to try out Bright Eyed Moving! Rob and Bobby were…read morefantastic. They moved me from Lakewood to Fairview Park, Ohio, at a speedy rate, but were very cautious and professional. I was given a time range and they arrived within it friendly and ready to go. Prior to the move, they called a couple of times to confirm locations, prices and optional add-on's. They were able to supply me with a cover for my mattress (that I got to keep!) and proper care for some more fragile items. I was absolutely blown away by their help! Thanks again guys.

We had an excellent experience recently with Krupp Moving and Storage. They helped with a…read moreshort-notice move for my father into an assisted living facility. They were professional, courteous and listened to our needs. Thank you to the movers: Chris, Collins and Rodney for a great experience. Keep up the good work. I would highly recommend this company.

They illegally used a credit card that they had on file!! They stole off of my credit card twice…read more Both times were reported to the police! They are thieves, and there is much more to the story.