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    Reviews With Photos

    Fabio D.

    SmartBulance.com by My Phone Doctor.com was super easy and convenient! I walked by and saw the truck , 30 minutes later my phone was like brand new, what a great idea! Wish there was more Smartbulances around.. Check them out

    awesome fast phone repair service. fair prices. and they come to you.

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    9 months ago

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    12 years ago

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    12 years ago

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    15 years ago

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    9 years ago

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    10 years ago

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    11 years ago

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    9 years ago

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    11 years ago

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    9 years ago

    Fantastic service. Ran a little late but was very courteous and got everything done. Great concept very well executed.

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    10 years ago

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    13 years ago

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    11 years ago

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    10 years ago

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    12 years ago

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    15 years ago

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    9 years ago

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    Ralph S.

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    10 years ago

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    11 years ago

    Fast & convenient fix. Highly recommended. It's better than going to the Apple store to fix an iPhone for sure.

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    10 years ago

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    11 years ago

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    9 years ago

    Priced same, or cheaper than other quotes. Pick up and drop off same day. And also just really nice service, and very pleasant.

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    8 years ago

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    11 years ago

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    14 years ago

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    13 years ago

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    9 years ago

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    10 years ago

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    10 years ago

    worth the money - we have had many screen replacements and smartbulance is the only place for my family.

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    Page 1 of 2

    Ask the Community - Smartbulance

    Review Highlights - Smartbulance

    A colleague recommended I check out My Phone Doctor and I'm very happy I went to these guys.

    Mentioned in 2 reviews

    Read more highlights

    Verify this business for free

    People searched for Mobile Phone Repair 11,733 times last month within 15 miles of this business.

    Verify this business

    King Digital iPad iPhone Repair - phone bicycle holder data cable,headset,phone car holder

    King Digital iPad iPhone Repair

    (318 reviews)

    $$

    Chinatown

    Brought my wife's 2nd generation iPad Pro 11in to replace her screen not working properly. King…read moreDigital not only had the one of the lowest prices from the quotes I requested (through Yelp), the work done was top notch! It's been several months now and you can't tell the screen was replaced. No issues with responsiveness, touch sensitivity or anything at all. Highly recommended and will be my first choice in case of future needs.

    Take this as your sign to just go to the Apple Store…read more First they placed a Samsung screen on my iPhone 16 Pro Max. Red flag number one! The colors were off and looked terrible, and it had a chin at the bottom. I went back and paid $250 for a proper oled iPhone screen. I was happy with it. I even went back to him weeks later for a screen protector. Everything looked and worked great for 3 months until it didn't. The screen started to glitch when I set it to full brightness then it started to flash and glitch with any movement. Finally my screen just failed. An ideal place would at least have a 90-day warranty or at least try to fix it, especially for a returning customer. He definitely recognized me because I was there 3 times within the past 3 months. Who would want to come back 3 times anyways? He had no intention whatsoever to help me. I asked if he could just check on the screen but he didn't bother answering any questions or concerns. Instead he was rude and I, the customer, had to ask "So how can we fix this?" He wanted $250 AGAIN to make me pay for a new screen. Why would I do that if the first one completely failed? Fool me once. Tuh! He just lost a loyal customer and I cannot recommend this place. You will feel regretful. Just go to the Apple Store so you won't lose out on your money.

    New York Computer Help - Tech Passionate.  Customer Driven.  That's what you'll get the second you meet us and every time thereafter.

    New York Computer Help

    (501 reviews)

    Murray Hill, Midtown East

    The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

    As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

    Smartbulance - mobilephonerepair - Updated May 2026

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