Brandon provides excellent service. Spa retailer was telling me I needed a new panel. Brandon…read morerepaired it in one day for a fraction of the price. Highly recommended!!

So grateful to find you again Brandon. As usual you were more than helpful and willing to walk me…read morethrough what was wrong with my spa, your diagnoses was spot on and and I was able to pick up the parts from you and repair it myself in less than an hour. Many thanks go your way!!!!!!! Harry

Go with any company but this one. They charge for services/ repairs they never perform. Then turn…read moreyou over to Collections. It's concerning when they charge you for a new light fixture in the pool, that was never replaced, still cracked and broken. Makes you question what other services they said they did??? BEWARE In response to your response: This be very clear. You were to replace a broken light. I was promised a new light fixture that works. I'm aware of your door hanger and your multiple attempts to collect monies not owed to you. I consider this harrassment. I have reached out, left voicemails and letters. Just because you come out to a property and turn on a switch doesn't make me responsible for your lack of judgement. No diagnosis was needed. You were aware of what needed to be done. Side note, there is no iaqualink panel inside. It's obvious your company lacks experience with my equipment. I had to get my heater running because your techs didn't get it up and running for the season. Hmmmm, maybe I should have gotten a discount on my spring pool opening. I have nothing more to say to you or your company. I've spread and will continue to spread the word of what your company is about.

We used this company for three seasons. Spending a great deal of money upgrading our pool tile and…read moreconcrete. Of course that project went over budget. During this construction I watched the service guys clean their tools in the standing water of our pool, but when work was completed they charged us an additional $600 to clean the pool! When they mistakingly measured for the metal casing that covered our automatic pool cover we ended up with a very low grade home made aluminum panel that is quite an inconvenience to move when it is necessary to access, as it no longer has access panels. Every year since the new concrete, they have had to re-anchor the tracks for pool cover. Causing additional service fees and forcing us to lower our pool water mid-season, which they charge us for as well. Our cleanings were regular, but all trash from chemicals was left in storage area. Every year they closed I have had to rearrange the tarp and retrieve it from the pool within the first month. They have no regard for our personal property or equipment, tossing it to the side if it is in their way. This is our final season with them, as stated by others we have seen an increase in not only service fees but now trip charges!!

Excellent customer service! From the first phone call to getting our spa serviced. Kyle has been…read moreamazing! Knowledge and experienced. I highly recommend!

I wanted to get a hot tub for.. well since I was a kid. I got a wild hair one day after getting…read moreinto my first house and dropped into Home Environments Stoves and Spas. I apologize for not remembering names here, but the owners son was who helped me primarily. The service was excellent and I decided to pull the trigger several days later, they even let me have the floor model I fell in love with. The main thing I was dreading was the added expense of the installation, for some reason. Well the owner came out and delivered/installed it himself for next to nothing, I was blown away! The hot tub is still running strong, but if I ever have any issues with it I will not hesitate to call, knowing they'll get me taken care of.

if u ever think to get a hot tub or spa, please work with them very nice people and I work with…read moreplenty of business nationwide they stand out to me great price great work owners very nice go in and set u one up tell them Sam.m sent u thanks again northwest spa and pool wish u plenty more years of great work

I shopped in the store on Friday afternoon and the hot tub I bought was delivered on Tuesday. This…read moreis the second hot tub I have bought from Mark. He sold me one for my last house 14 years ago. It was delivered and set up by James and Preston. They moved it into the right spot and leveled it expertly. James was very helpful in my understanding the operation and care of my new tub.

Aquafun did a great job on our new liner.A fair price and they're good to deal with.The installers…read morewere first class they showed up on time and finished on time and as a result we have a brand new pool.We highly recommend them. Scott & Liz Fish.

Rude customer service, the woman on the phone spoke down towards you. I couldn't explain my…read moreproblem only that they wouldn't help and only if they could find people themselves to work on them.

Do your research before hiring LANCE DUANE GRIESE. He has 15 pending cases against him, and now I…read moreunderstand why. https://secure.lni.wa.gov/verify/Violation.aspx?VIO=NTHRM01734 He created my contract under "Core Value LLC" but brought in "Dirt Nerds" to actually do the work. They installed a bathroom septic pump that started failing immediately. Two licensed contractors inspected it and found multiple code violations: a wrong pump, no ventilation, and toxic gases spreading through my house near the heater. Lance admitted the work wasn't done correctly and promised to reimburse me for repairs. I paid $6,000 out of pocket to have it fixed properly over a month ago. He keeps postponing payment and hasn't paid me back. The bait-and-switch with companies, the unsafe work, the broken promises - it's a pattern. Check public records before you hire him. I wish I had.

From the owner: We are a full service excavation company specializing in end to end swimming pools and hot tubs…read moreinstallation and service! Established in 2003, we are licensed and insured, allowing you to building your dream pool and spa with peace of mind! Ask us about your home expansion and renovation projects too! Call now for a free consultation.

Greg and staff were incredible! They weren't the highest bid nor the lowest bid, but what sold me…read moreis his honesty and integrity! They even take my calls in the evening when I do something stupid and he walks me through how to correct it! Thank you Copper Creek, we love the pool you built for us!

From the owner: Copper Creek Pools is proudly locally owned and operated. Our pools are designed to give you a…read moreperfect backyard escape. Each swimming pool is constructed with the highest quality materials.

Integrity Pool & Spa lives up to their name ! Gavin has opened and closed our pool as w ell as…read morerepair and service our Hot tub. I have been impressed with Gavan's trouble shooting ability as he has helped us make our pool time more enjoyable and maintenance streamlined. I highly recommend Integrity Pool & Spa for all your needs !!! Larry Bieber

Lost a pump and needed a quick turn. Gavin was at the house quickly and was so responsive!read more

Underground leak detection was located quite quickly. Very impressed with the accuracy. The…read moredigging crew found it 4' below right where the markings were! Highly recommended!

We reside in Kennewick, WA, and have hired other companies to dive our pool in the past. This…read morecompany provided outstanding customer service both on the phone, and in person. Most importantly, their skilled diver found the costly leak! Our liner had zero issues, however the diver could hear with a stethoscope that a pipe deep within the patio concrete was gushing water. We are so grateful for this company and their work!