the burger was good but the fries were gross. they were half cooked and soggy. I am sorry but I would not go back. the staff were very friendly and the place was very clean. read more

I can't believe I'm doing this, but I am. Smashburger Harrahs gets a 2 star rating. Two stars, only out of respect for the franchise where I've enjoyed great meals before. I expected a great Smashburger, what I got was far from it. Dismal. Nothing special, not even close. What a disappointment. I expected a hot juicy burger, crisp bacon and fresh toppings. I was served a slopburger in a paper bag. I probably should have eaten the bag. At least I would have known what to expect. Maybe it was the way the burger was presented. After all, ingredients are ingredients. It could have been the employees doing the assembly. The ones who were playing catch with my french fries. You gotta love their commitment to excellence. Oh wait, that's reserved for the Raiders and they're up in Vegas. This is Laughlin. How about commitment to your job, bodies filling positions, Quick Tip: Eat in the cafe. They won't play catch with your chicken fried steak and mashed potatoes. Too messy I'm guessing. read more

I'm not a complainer. I've eaten a lot of shit. But never have I had to pull the chicken Patty off to tear and gnaw at it . God awful read more

Smashburger - Chicken or beef? Lol - Burgers Near Me - Laughlin, Nevada

Only 24 minute wait for these crunchy tater tots. Picture speaks for itself. Unless you're dying of starvation.... Don't do it! read more

Smashburger - Crunchy tater tots stone cold with some burnt soggy fries for an added touch - Burgers Near Me - Laughlin, Nevada

Probably only decent food at Harrahs casino. Double smash burger - good tasty burger (not what I consider smashed burger) patties are a little thinner then your usual burgers Classic crispy chicken - thinner crispy chicken but tasty Smashed tots or smashed fries - must order tossed in rosemary, garlic, and olive oil read more

We ate here on our first night. The service was great and we had no issues. We were able to split a burger in which they cut in half and it was prepared very well. Each morning at about 6am i noticed staff shuttjng down and cleaning...however for most of the other times i noticed being open. They do accept comps and the staff wss friendly and not in a rush. Also the front register did speak spanish so another plus. read more

Smashburger - Inside Harrah Casino - Burgers Near Me - Laughlin, Nevada

Mary the cashier at smashburgers in harrahs casino laughin was a great lady good attitude and very pleasant. She was the best thing about my stay at harrahs my room sucked .thank you Mary for making my kids feel good .the restaurant was very clean too. And my son loved the burgers ,granddaughter loved the shake .only reason I gave a 4 is because fryers were down so we couldn't get fryers. . read more

Smashburger - Burgers Near Me - Laughlin, Nevada

ACTUAL STAR RATING: 2.5 I think I finally understand the strategy of having a Smashburger at virtually every Caesar-owned (and other) hotels I go to. Even though the food is average at best, but generally subpar, many people order at this [and other] Smashburger stores out of sheer convenience. I guess if you're Smashburger selling high priced average to poor tasting food, it's a good marketing strategy. There's a constant turnover of customers in and out of the hotel. And because the stores are in-house and so much more convenient than getting in your car and driving to, let's say, In-N-Out Burger, they have a sizeable built-in clientele at times. I'm one of those built-in customers as well. I get sucked into the thought process of not wanting to get in the car, drive to a restaurant, get back into the car, drive back to the hotel, walk to the room, and finally get to eat what's now a cold meal. So I'm guilty of going to the in-house Smashburger and writing a negative review as I'm currently doing. But all is not lost. Since putting pen to paper (figuratively) is genuinely cathartic, just writing this helps me realize the added time taken to travel outside the hotel is worth it rather than pay double the price for a poor-tasting hamburger and fries. REVIEW AT A GLANCE RECOMMENDED: No SERVICE: Good to fair PRICE: $$$ in relation to outside burger shops. COVID: Practices pandemic regulations. PARKING: inconvenient and the point. REASON/INTENT: Fast food hamburgers read more

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Ordered a bacon cheeseburger with fries. I was given a bunch of cold old fries. Told the cashier that the fries were old and she looked at me like she didn't understand. I threw the fries away and waited for fresh ones. Finally, getting the fries,I go to my room and find 1 leaf of lettuce on my burger(sad... wasn't even a whole piece of lettuce). All this for over $12. This was the worst Smash Burgers I've been too. read more

Pretty tasty!! Would definitely eat here again and would recommend! I ordered the Avocado Bacon Burger and added cheddar cheese, my boyfriend ordered the Classic Smash Burger and we got a side of tots. My boyfriend didn't care for the Smash Sauce that came in the burger but other than that, he thoroughly enjoyed the burger.... good meat, cheese, bun, etc. I really liked my burger and would order it again tomorrow!! Also, their tots were tasty and cooked and seasoned very nicely. If you're in the mood for a good burger, you should totally swing by this place. read more

Smashburger - Avocado Bacon Burger with Cheddar Cheese - Burgers Near Me - Laughlin, Nevada

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A new business in town! A great place for family. Nice and clean! Our food is delicious! So many options. We love this place.

Dropped in here after a day of football. Wasn't too busy so we were able to actually sit inside to eat. We placed our order for the chicken strips, chicken sandwich, smash burger and mushroom smash burger. Everything was served fresh and hot. Yummy. My friend had the salad and it looked amazing read more

Smashburger - Burgers Near Me - Laughlin, Nevada

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We ordered two hamburgers and tater tots and it was $40.00 hope the hamburger was big but it wasn't and the secret sauce smelled like vinegar not a good way to start my meal. The fries were good and the hamburger meat was a little on the pink side for my liking but the seasoning was good. read more

The food is delish as always. What blew me away was the service. The line cook is friendly, informative and keeps you posted on your order. I live in Vegas and it's not like this! The cashier was making shakes & great attitude. Keep it up guys! read more

WORST FOOD EVER!!! I never thought I would download Yelp to leave a review. The food was disgusting!! Meat had no seasoning, raw in the middle and came out cold! Not even the fries were passable. Staff was horrible too! Never go here and instead go to Guy Fieri's El Burro Borracho just around the corner. Way better food and service then what this trash place had to offer. read more

Just way overpriced and not near as good as I expected. The portions are small not to mention how difficult it is to get there. Won't be returning to this location anytime soon. read more

Menu was reduced to nothing. May as well go spend $$ at IN & OUT....someone should be fired or contract removed and McDonalds brought back. Reason SmashBurger was always busy was not for the taste but because of the menu and somewhat healthy options. The problem was not enough employees... they would not have been overwhelmed had they hired and paid them appropriately. Give up your license and your contract. Bring someone in that actually wants to be here for the guests read more

Update - I was trying to give smash burger another chance - so with the gift card you gave me, I went back again. Waiting in a ridiculously long line again - only for the cashier to say they don't accept gift cards at this location. Thanks for wasting my time again. I couldn't be more unhappy again. So I paid another $50, didn't use my gift card, for two sandwiches, sides and milk shakes and once again terrible service. Not to mention I had to wait for the F&B director, holding up our order, only to be told they can't even scan my giftcard. Why is this happening to us again? Terrible service! Seriously go to the riverside for some better less expensive food. Or do what we did later that day - down the street- in n out ( 4 double double meals with milk shakes were $41 and we got them immediately!) Complete joke over here! Staff couldn't care less about losing customers - cashier was like - I know my company sucks. read more

11am just in line trying to get food and the manager is kicking people out for outside food with kids.... and just overall rude rather lose customers then to earn money and just didn't really care. Company should really consider reviewing management. read more

If I could a 0 the "manger" with no business card LISA M. Has no type of customer service, rude and no way of speaking to people. Kicked us out with two toddlers under 5 because of some outside yogurt! But before us a lady for cup of noodles, crazy. This place rather loose customers than get business. Sad read more

Nastiest place ever and customer service was horrible. My food was cold from the bun to the fries!

Not much that I liked about my stay at Harrah's Laughlin but Smashburger was a pleasant surprise amongst many disappointing situations during our stay. Relatively inexpensive considering our surroundings - good food and friendly staff. Go for the tator tots - a bit salty for my taste but otherwise I highly recommend them. Breakfast sandwich with sausage, egg and cheese was delicious and filling. Thank you Smashburger for a great brunch; an oasis in the "desert of disappointment" called Harrah's. read more

Yummy food, helpful staff, and very convenient. Opens until 6am and reopens at 11am. Great as we got in town late 1am. Employees still super friendly even into the late hours. Food was made to order. All was delicious and up to par with other Smashburgers we have eaten in the past. Burgers, fries, sweet potato fries, chicken strips. Will have the milkshake today and with my meal. read more

I love coming to Smashburger whenever I am in Laughlin. They have the best cookies n cream shake and their chicken tenders are wonderful. I also like their smashtots but they are a bit oily. So if you don't like the oil, don't get them. They are tasty though. lol read more

We found the only spot open at 2am in Harrahs and were immediately greeted by the super fantastic employee Will. As a business owner myself I wish I could scoop him up and use him as a shining example of 5 star customer service. (Hey SmashBurger, Will is incredible and should be awarded for his amazing attitude and attention to detail). Ok so the food; one tip - GET THE SMASH FRIES!! Holy moly they were amazing. Super impressed with the overall experience, especially for a "fast-food" joint. Also, if you're reading this Will, high five, you're awesome. :) Houston, we do not have a problem because Will is here! read more

Staff was so friendly:)... Burger was good but small not too greasy better than mc Donald's . The sweet potato fries were thin and there was like 10 of them in the container. Meal for $10 and something eeeh . read more

Food: black bean burger with grilled onions, avocado and mushrooms. I forgot to tell them to put it on a whole what bun (ugh!). It really tasted too bean-y. The veggie burger at Habit Burger is 1000 times better. I really wouldn't come here again and eat this. It was very mushy too. Service: the cashier was very helpful and friendly. Location: inside Harrah's Casino. Tip: since they are owned by Caesars, they can't give you points on the Smashburger app (bummer). read more

Waited about 20-25 min for my order which was a little frustrating but the food was fresh and hot and was really good !!! The wait was worth it thank goodness. read more

Let's be honest: Nobody comes to Laughlin expecting it to be classy. To that end, Harrah's (generally) and Smashburger (specifically) do not disappoint. Two burgers, two fries, and two bottles of water = $36, okay, that's par for the course at a casino. And everything tasted decent. But at Smashburger your order is tossed at you in a paper bag (no tray). You must ask for napkins (there's no dispenser). You must ask for ketchup (ditto) and they give you four little packets. Wow, generous- not. Utensils? Ha ha, you're so funny. Now, plan to sit in a sticky, greasy mess- or clean your own table. Even for fast food, this place is ghetto. (WWF on TV.) And then there's the ambient noise. Some of the shrieking you hear is from the parade of half-dressed Botoxed mommies, mullet-headed beer-belly daddies, and hyper kids - all in wet bathing suits dragging pool toys and beer coolers, exiting the pool down the hall. Other shrieking comes from the Smashburger cash register gal berating the cook for the orders he's screwed up. Seriously, I thought the food court at Circus Circus in Vegas was trashy- but Smashburger at Harrsh's in Laughlin takes it to a new, much lower level. Put on your wifebeater T-shirt (guys) and your crotch-hugging Daisy Dukes (gals) and come join the fun! read more

Overcooked the bad burger plus long wait With only 3 people in front. I don't know why I was expecting something good,I guess the name fooled me. read more

Burger and fries without chicken tenders. We waited in line for about 40 minutes to order and then waited 30 minutes for the food. Got up to the room and noticed no chicken tenders. Not worth the wait or the money. read more

Smashburger - Burger and fries without chicken tenders - Burgers Near Me - Laughlin, Nevada

Beatrice took my order and she was on top of it! Gave me my order without me even repeating my number. Phil the general manager came out to check on things and he was awesome, very friendly and overall a good guy! I def recommend read more

Came to this establishment and our wait was at least 30 minutes no problem but when we got our food everything was cold the chicken tenders were too hard and the tater tots were fried extremely hard. I took it back to get a fresh order but when we got it back they were both dropped back in the grease to heat them back up and they were harder then than before and very greasy. The food was awful to say the least... read more

Smashburger - Burgers Near Me - Laughlin, Nevada

We were staying at Harrah's and didn't have many late dinner options... Do yourself a favor and steer clear of this Smashburger location. The tables, chairs, soda area, etc. were very dirty. Service was extremely slow even though there were few customers. Employees did a lot of standing around - appeared to be terribly managed. The topper was that my husband became severely sick after eating his burger. Just. Stay. Away. read more

Favorite Burger joint on the River. Perfectly cooked meat on a yummy bun, along with the Smashed Tots, makes for the perfect meal to soaked up alcohol. It is not The River without booze. read more

Smashburger - A bar in a hamburger joint: the best idea, ever! - Burgers Near Me - Laughlin, Nevada

The ONLY reason I'm giving 4 stars is because y'all need more staff to handle the business. These burgers are literally the best burgers in Laughlin I've had so far!!! There was a bit of a wait because they had one person running the register and making shakes and handling the front counter so please hire some more people... the burger was so fresh and juicy and the bun was absolutely amazingly delicious!!! It was soft and tasted like buttery heaven melting in your mouth. 10/10 would recommend this place if you're in Laughlin looking for a tasty burger!!! I got the double smashburger with fresh lettuce tomatoes pickles and cheese read more

Over priced and the food is gross! McDonald's has way better food. We came here because we were tired and didn't want to travel. read more

Smashburger - Grilled chicken sandwich - Burgers Near Me - Laughlin, Nevada

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Wow! I'm highly impressed by this burger joint! As hungover as I was and sick to my stomach, this being my first meal of the day hit the spot. Very well executed burgers, cooked to perfection with delicious bun. I wasn't a big fan of the fries, a little too much rosemary and thyme for my liking otherwise everything was very good. I will definitely be eating here again when I return to Laughlin! read more

Smashburger - Bacon burger - Burgers Near Me - Laughlin, Nevada

How do you call a place Smashburger and not actually make a SMASHBURGER?! Well eat here and you will find out. Food was not good, the burgers were not smash burgers, and the service was terrible. Took over 20 minutes to get food as well. Save your money, In and Out is across the street. The 1 minute drive is worth it. read more

Arrived at Harrahs later in the evening on Thursday, October 18th around 7:30pm and wanted to grab a bite to eat. For quick options at Harrahs, there's Smash Burger, Pin Up Pizza, Cinnabon and Red Mango. We figured Smash Burger would be the freshest option since the pizza looked like it had been sitting there awhile. We ordered 2 bacon cheeseburgers, one was a meal with tators and a drink and then a chocolate milkshake. Our total came to around $27. A gentleman brought out the milkshake quickly and it was okay. Good consistency, but not very chocolatey. The Pepsi was kind of watery too. Our burgers came out and weren't that appealing. Especially for the price we paid. We had kept our expectations low, and even though we didn't expect much, we were still kind of disappointed. The patties were seasoned okay, bun was alright, bacon was small and was just kind of "meh"... It also had pickles and onions on the burger. The tators were the only thing that were pretty good. Overall...we ate overpriced burgers, tators and drinks. But that's what you get at a hotel burger joint. Would we go back? Probably not unless we had to. As a side note: we went to In and Out burger tonight (it's a must have whenever we're in the US), had 2 double cheeseburger meals and it was only $15. It was considerably fresher, better tasting and kicks burger arse over Smash Burger. (Sorry about my pic, thought about it after I took a bite...) read more

Smashburger - Burgers Near Me - Laughlin, Nevada

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