Very happy with my service! The company was able to schedule me for next-day air duct cleaning,…read moretechnicians showed up on time and completed the service within two hours. Sam was great and very courteous! Would definitely call again.

My workplace hired this company for duct cleaning. We have been getting our ducts cleaned every 2…read moreyears for a decade now and this is by far the best job we've had done. There were 3 men that showed for the entire week. One who worked the equipment in the ceiling, one who worked the equipment on the ground and a younger man who went behind and cleaned the vents and returns. From my perspective, this is the most thorough any company has cleaned our vents. Not only did they vacuum out the ducts, they covered the vents prior, so debris would not come flying out and make a mess (which no other company had done). Then they followed with vacuuming the exterior of the exhaust vents and then used a spray cleaner to clean the exterior of all the vents and returns. They may have even done more, but being a commercial job, I didn't follow them around and see all that they did. I also did not have any personal interaction with them. But I can say, the vents in our 35 year old building have never been cleaner, and they didn't make a mess while doing their job either. Even though they may seem higher priced than other companies, you definitely get what you pay for. And Alpine does an excellent job! Definitely hire Alpine for your residential and commercial needs.

Excellent experience with this company. Good pricing, high value, and quick to respond to an…read moreappointment request. I appreciate that they also have a yearly maintenance program that is also a good price. I hired them for my rental house, once my tenants let me know the AC wasn't cooling, and they got me in pretty quickly. The tech was ver my knowledgeable and respectable. All in all, a good experience.

This company will sell you a yearly maintenance plan, and then when you schedule a yearly…read moremaintenance visit, weeks in advance, they will then ( literally every time) cancel your appointment sometimes just hours before. DO NOT AGREE TO A SERVICE PLAN, THEY WILL TAKE YOUR MONEY and then will attempt to not fulfill their obligation.

My first and so far only interaction with this company was during a request for an inspection of an…read moreHVAC system at a home I was under contract to buy Working with this company has been very smooth and seamless and easy. The technician they sent out Otis was incredibly professional very very helpful and informational as well. This place is super reputable and whomever is training. These technicians is doing a great job. Otis spoke to me like a normal human being and I think was a little surprised. Also that I had a little bit of knowledge as well about an HVAC system. I understand that they also have the subscription and membership type programs as well, which is something I would do because I currently do it for all my other homes and do regular maintenance on my HVAC twice a year I will definitely be utilizing them moving forward because of the great experience I had

Mixed feelings here. I want to say up front I'd likely contact them again for an estimate if I need…read moremore HVAC work in the future, despite this experience. I moved forward with Appel to install a mini split unit in my attic conversion bedroom, mainly for summer use, after collecting multiple estimates. Why I chose Appel: the on-site assessment was the most thorough, as well as their documentation, the unit they would install was highly rated, service included a quality check and they offered the best warranty on service/parts. Not the cheapest but I felt the best price for what was being offered. What went well: communication once scheduled. I had to reschedule due to the tech falling behind on a bigger than anticipated job. No problem, mine wasn't an emergency and I had a new date within the day. Two techs did the installation, one outside, one inside. They arrived close enough to on time (given Indy's road construction) and both were really nice about my annoying dog. Especially the outdoor guy who had to navigate a more inconvenient path out so he wouldn't open the gate and accidentally let him out. I was working from home during the installation and both were courteous when interrupting me; I was in meetings much of the time. Both cleaned up following the installation-no trash in sight. Why the mixed feelings: it was difficult to contact with minor questions. I had to leave messages following their answering service, which got frustrating because...the indoor guy did some damage to my wall in the installation. He also removed my curtain rod and reinstalled it so it was no longer evenly placed over the window. I know this sounds trivial but he also didn't get it right the first time to account for the end cap and there was an extra set of holes. He didn't use the anchors and I discovered all of this when my dog sat on the bottom of the curtain and the whole thing fell down. He didn't mention the curtain rod but did show me the hole in the drywall under the unit itself. Appel did come out again and look at it but I had to keep calling back. Appel sent someone to assess the damage and he also fixed the curtain rod. He also explained why they couldn't install the unit another 4-6 inches to the left to avoid moving the curtain rod altogether, which really didn't matter because it already happened. He apologized pointing out the technician was new to Appel and hadn't yet learned how they did things. I understand training woes but these shouldn't be a customer issue. They ultimately put me in contact with their drywall/paint partner and we started that process. The indoor guy also didn't wear the booties and walked in and out onto my carpeted bedroom with his work boots, which I didn't notice until I saw the outdoor guy make a point of putting his on in front of the other guy when coming in. All that being said, the installation was completed within time and Appel did honor their commitment to repairing damages and their guy spent a lot of time fixing my curtain rod and writing it all up. I wish I didn't have to doggedly pursue it but I think this has become a standard for everything, unfortunately. My installation was about a half day, 5 June, drywall repair 24 July. Note: drywall/paint company was someone else and I had a couple of weeks where I had empty space with them, too.

Furnace acted up over weekend. Fortunately the weather wasn't to bad but we couldn't take the chili…read moreoff. I called them about 8am Monday and lady said would call me back when serviceman was on his way. Within the hour John H. was here only took 45 min to fix and was gone. Very nice guy and never had such fast and efficient service before. The charge was very reasonable I thought. Will definitely call them again

I have lived in my house since 1999. Have had to use this company many times. Always been A/C…read morerelated. Every time they have been fast to respond and on time. EVERY TIME!!!! Super nice, professional and honest. Had to have them out today and again, everything I said and more. I can NOT give them a higher rating than 5 stars but I would. Thank you AAA for all you have done for my family over the years!

I'll keep my 5 star review. We decided to get a new air conditioner, got several quotes and Rob…read morewas the only one that diagnosed the entire issue with our air conditioning (needed another return and register in an added on master bedroom) instead of just getting a larger air conditioner that other quotes pushed. Loved the service from start to finish.

I had an excellent experience with Airforce Heating and Cooling. From the start, they were honest,…read morereputable, and incredibly knowledgeable. They quickly diagnosed my HVAC issue and clearly explained what needed to be done, offering me multiple options to choose from. Unlike other companies that might push for a new unit, Airforce was brutally honest and only recommended what was truly necessary. I really appreciated their transparency and integrity. I highly, highly recommend them for anyone's HVAC needs--trustworthy, professional, and reliable.

We love working with HomeSense Heating and Cooling. I have been a customer of theirs for over a…read moredecade. I always feel that they are giving us honest information and appreciate all of the communication touch points from booking to when the technician is arriving and follow-up after the visit. We've been lucky enough to have Darren for most of our visits and he always puts my mind at ease. We also are signed up for their annual membership, where they come twice a year to tune up our air conditioner and furnace when the seasons change. It's reasonably priced at $99 and helps keep us on schedule and everything operating smoothly. If you're on the hunt for a heating and cooling business, I highly recommend them.

These guys will rip you off. They installed a 2ton unit for my 2100 Sqft house. 2ton is for 1200 or…read moreless. Ive tried to tell them and they told me they would only replace it if I paid them 3000 more dollars after I already paid them 13000. they have since ghosted me because I refused to pay them more money.

We were very happy with the work we had them come out to do…read more We had to replace a hot water heater before it literally just drained on its own due to the corrosion we get from this awful Central Indiana water. We knew it went out and needed someone here as fast as possible. Isley gave us a very fair quote over the phone and then came out to replace and haul away the old water heater. They were EXTREMELY POLITE, PUNCTUAL and very clean! Did not come in and even track in a drop of the mud that was outside at the time due to heavy rain. We'd recommend them in a heartbeat. We did find one other company that gave us a quote of $100 less and they matched it. Obviously not every quote can be matched but they were able with ours. I was sick with Pneumonia at the time and I can't say enough about how professional they were. I was feeling like crud at the time and needed someone who was punctual and professional! Thank you!

The service men arrived quickly and quickly completed servicing our water heater. Tgis rating is…read moredue to the high cost of $470 to change one heating element in our water heater. It's unfortunate they are so expensiv.

We are moving and needed a few electrical repairs that came up on an inspection report.. Chapman…read moreresponded quickly and scheduled someone to come out within a few days. He did great work! I would definitely use them again.

Took two days to come check why I had no water and the stood in the driveway and told me the…read morecompany did NOT have the permits/stamp to do anything to help. Never looked at the problem.