Not a traditional speed shop. Sales staff are useless and tell you to research it on line. It is…read morea warehouse. The staff try hard to not do anything or give advice, Easier to get assistance on the phone than it is to wait in line at the store. Know what you need and do not laugh too hard when you ask for a BBC short water pump and the salesperson needs to know if it is a two door or a four door.

Kat and Onyx were very helpful and professional . We had a great experience coming all the way from…read moreLouisiana!

Josiah was exceptional and made sure I knew all things needed to keep my car in great shape.read more

wanted to take a moment to let you know how extremely helpful Josiah was during my recent visit. He…read moremade sure my vehicle was well taken care of and kept me informed throughout the process. He communicated very well and took the time to text me regarding my vehicle's needs and explain what needed attention. I especially appreciated that he never pressured me into getting any services done. He was willing to answer my questions, provide helpful information, and make sure I felt comfortable with my decisions. His professionalism, communication, and genuine willingness to help made the experience a very positive one. I truly appreciate Josiah's excellent customer service and wanted to make sure you knew what a great job he did!

Very kind man who runs the place. Leo is very helpful and sweet. We had a vehicle break down and he…read morehelped us out while we were looking at our repair options.

they dont buy old cars then wht the hell do you do , waste ppls time the guy answers an you cant…read moreunderstand him an i ask about selling my car we dont by that old a car ,,,,

I was in the lurch and Jess at this O'Reilly's came through for me…read more I was on a really tight schedule, and went out to start my car, and it just wouldn't start. A quick jump got me going, and with little time to spare, I drove to this O'Reilly, requesting a battery check. Jess brought the machine out, checking my battery, and the system. Alas, my battery was dead. Jess showed me all of my options, helping me choose the battery that was right for me, after showing me all of the options with a wide price range. As Jess worked we were able to chat. I was so impressed with Jess's desire to help others. As we stood outside, me in a suit and Jess working on my car, I was treated with so much respect. Jess also worked quick, and I made it to my appointment on time. I cannot thank Jess and the team at this O'Reilly enough for getting me back on the road and on to my appointment. I will return to this location any time I find myself in need.

Always have what you need but the price maybe higher than most other places. It's close by though…read more People are friendly

Very unhelpful. Walked inside to ask a question about headlights that their online system told me…read morewhere the right ones for my car and then I was pretty much made to feel like an idiot. The gentleman who was in charge would not look up from his computer or his paperwork and told me that I was just stupid and took the wrong light off

Helpful, nice, and quick customer service. Super friendly too. I was in need of a hard to find part…read moreand they had it!!! I feel way better coming here than the usual autozone.

Needed a replacement battery on my way home from work and decided to stop by this location, but oh…read moreboy was I in for a surprise. I have purchased car replacement battery numerous times from AutoZone in North Dallas area, the sales representatives there are always informative and friendly. Unfortunately not at this location... I'm one of those female, who doesn't know anything about car parts. I was hoping the sales rep can help me but to my dismay, he didn't show me what my options are and didn't even bother to tell me about the warranty. When I started to question about what kind of warranty the battery offered, he starts to show signs of annoyance. I did purchased a battery [not the one I prefer) Due to the unprofessionalism of the sales rep, I ended up retuning the battery 30 mins later at a Dallas location in exchange for a gel battery.

Manager would not accept my recyclable oil on grounds of my 5 gallon container, which is brand new…read morenever been used, purchased for this purpose, and made for human consumption potable water. She flat out said it was contaminated because it is plastic.... I'm pretty sure oil comes in plastic containers.....? I went to oreillys and they could not understand why they would not accept my oil due to the container. The only concern they said would be water or coolant contamination and had no idea why she would deny it on the grounds of what container it came in. Autozone just lost another customer to Oreillys because Oreilly didn't give me the run around and they weren't flat out demeaning in my honest opinion.

Had to bring Red into the shop for some sort of exhaust leak. I am no spring chicken and don't bend…read morethe right way anymore to do it by myself... I decided to take it to Clay Cooley on Collins They worked with my warranty company and presented me with one bill due to two separate issues, but they made it all work for me and even repaired it a day and a half earlier than anticipated! My service advisor is Juan, I think he's a pretty down to earth guy. Dealing with him has been easy and my pleasure.

We drove from Wylie to Arlington anticipating seeing a Dodge Durango that we viewed online with…read moreavailability. So first off, be aware all texts and communication by your phone number are AI generated. There is no Jerry! Lol but not really. The other person who gave the review for this dealership about "lies, lies, lies," is 100% accurate! So upon arrival, hardly anyone was around to come and even greet you. If there are sales reps they are just sitting at their desk. I did see some men walking around coming in and out but we were never greeted. We noticed a couple waiting in one of the office areas. Finally, I texted that we were there and the response was, to go back inside and ask for Jerry's AI self. Even the chick that finally walked up to us, kinda had a chuckle when I said the text said to ask for Jerry. So we then ask her about the Durango and we are walked into her office. She asked us how much we were planning to put down and some of our personal information (address, etc) but we still had not heard anything about the car in question. So she takes off, takes awhile to come back and then mentioned to us sorry for taking so long but that she cannot locate that vehicle on their lot or the keys to it. We were so thrown off by this. She literally mentioned this happens a lot, not being able to locate keys to vehicles. Like huh? So then she asks if we wanted to see any other vehicles. We told her we drove all the way out (about an hour) to see that particular vehicle that Jerry's AI self texted is ready to test drive when we arrived. So we asked about another Durango that was literally parked in the front row as you pull into the dealership. She preceded to say "where?" and I even pointed telling her it's the only silver Durango out front as you walk out the front entrance doors. She said she understands but that there are a couple of them. There wasn't. Only one out front. She gave us the pricing finally on it and it wasn't in our budget. Meanwhile, she leaves to go do something and so I just wanted to find out how long the other couple had been waiting. The female mentioned a tad over an hour. I told her yeah, we were told the keys can't be located for the vehicle we were coming to see and she said they were told the same and it was a totally different car. So I ask the girl if there was a manager on site and she said yes. I asked if she could let them know we wanted to speak to them. So then she comes back with the "manager". He asks what he can help us with. I lay out all what had happened and what we were there for. So he says give him a little bit and that he's going to try and look for our vehicle. He comes back and says he tried pulling it up in the system and it wasn't found. So who the h, e, double hockey sticks is lying here!? Her, the manager, both? Anyhow I told him put yourself in our shoes. I asked him how would you like going to look at a specific vehicle you had text communication about that was an hour away with your girlfriend, wife or even by yourself? He said "or my husband". I said "ok, your husband or whomever". He said "I'm kidding". I really didn't care regardless if he was with a man. My point was over looked! I said what I said for the principle of the situation with hopes of him being relatable and making the situation not only heard but taking it in to where they make changes so it's not happening to others moving forward. Screw Clay Cooley! If I could show "zero" stars on my review, I would. Don't be suckered into giving your hard earned financials to this joke of a dealership! Also, "Am I at a club?" The playlist was unprofessional. I can get with Hip Hop music because I'm a fan of it, no doubt but to have the version of Rhiannas, Bitch better have my money playing and just like that, WOW! I just kept hearing bitch, then a guy came on that version going deeper into the obscene language and lyrics and mind you, we were also with our 11 year old son. Awful. Play than in your car or listen to it on your own time. This dealership was crazy, mad, awful. Yes. I wrote this essay intentionally. You read it (or thought of it) No regrets that we, as well as that other couple, left. Waste of time but glad we didn't give our money to them.

This place is always upfront and so informative about every step. There are plenty of places that…read morecould say they can do the same work but these guys have proven it. I've never taken my truck any place else.

One of the worst companies I've ever dealt with. They took the money as soon as I ordered the…read moreheadlight module but it took a week to get shipping information, which I had to call for. Took over a week to get the WRONG part. The refund process took over a month, again I had to call about it. Oh, they wouldn't answer my phone number so I called on a different phone which they answered right away. So buyer beware!