I've been a patient for over 25 years. The dentists and hygienists are all excellent. Everything is…read morestate of the art and the care is wonderful! My hygienist, Sandhya, is the best.

If you are a new patient I wouldn't go here. I got a coupon for an exam, x-rays, and a cleaning for…read more$159. I went to the appointment and got very state of the art x rays (very impressed) but instead of getting an actual cleaning, the dentist spent over 30 minutes going over a "Treatment Plan." He said every one of my teeth needed to have something done, which included a deep cleaning ($2400), all of my fillings replaced, and a crown. Mind you, none of my teeth had been having any issues. They sent me home saying they weren't going to clean my teeth as their was "no point" and that they would give me a credit of $50 towards the Deep Cleaning... Not a happy Camper to say the least.

I'm coming up on 63 years of having terrible teeth. Needless to say, that means that I know a good…read moredental practice (and staff) when I see one. I went to Cary Family Dental last year to get what I thought was a cosmetic repair of my front teeth. (I'd had some work done on them *many* years before that I thought had just finally worn away.) I initially saw one dentist at CFD who took a look at the problem and a hygienist who took photos of my teeth. I then saw Dr. Acton, who laid out the options for me, a couple of which would have been quite pricey (e.g., implants). First, I appreciated Dr. Acton assessing his patient accurately when he said, "You don't want to see before-and-after pictures, do you?" No, I did not. He ended up identifying something a dentist I had just seen (for something unrelated) had not; the problem teeth actually had *cavities*. He did the repair work himself. The difference was visible not just to me, but to friends as well. I've since seen Dr. Acton & Friends several times (sadly, recently, for a significant amount of work). The hygienists have all been great (and I appreciate that they don't use that stupid, messy prophy jet thing when they clean my teeth). The CDA (certified dental assistant, as I just learned) that I had with my most recent "visit" was also fab - just wish I could remember her name. Is Cary Family Dental cheap? Nope. But they do great work, and I would know.

#1 Sat in the outer waiting room forever as a new patient. Was last to be walked in…read more #2 Dental hygienist was great so that was a good thing, although too many touchy-feely questions for my like. I was there for a teeth cleaning, and some x-rays. #3 The tooth cleaning was less than impressive. Some of my deepest stains did not come out and they did not have answers for why they could not get them out "in my opinion". They were all ready to do extra fillers above my eye teeth to augment where the stains were. This would be at my cost, and would make the stains, invisible to the naked eye. #4 when I went to check out, I find out there is no coordination of benefits, which was never mentioned at any point when I spoke to the office manager or staff person during the initial interview. So now I'm going to have to file the extra paperwork myself. Not cool! #5 The straw that broke the camels back is several weeks later, when I receive the bill from the insurance company stating that this dentist office is out of network for my insurance company, which I specifically asked them to check and was told they "accepted my insurance". Now I don't know what that means to them, but to me, it means that they are in network for my insurance company. Surprise, they aren't! I owe almost $350. Again, not cool!

I do not recommend Cary Dental Center. I brought my 6-year-old daughter in, and they charged $120…read moreonly to tell me they don't treat children. This could have been communicated before the appointment. The experience felt unprofessional and focused on fees rather than patient care.

I have been to Dr. Qureshy for the past 4 years. In addition to the friendly and professional staff…read morein this office, I am very happy with Dr. Qureshy's examination and his advice. He is gentle and informative. he patiently answered all questions I had when I visited. I appreciate his calm and collective working attitude that is extremely helpful when you go to any dental office.

I'm kind of disappointed. I found out about Dr. Cook from a post his wife made in a FB group awhile…read moreback. As soon as I got my dental insurance back, I immediately made an appointment. I was very thorough when I completed my forms in explaining my previous experiences & why I wanted to see Dr. Cook. I went in to my appt. today (Saturday) & was first shocked when I was asked for about $35 for uncovered X-rays that I would need that I wasn't forewarned about during any of the calls/texts made to me. Then, I was told there was an extra fee for using a card to pay this unexpected fee. Ok, I let that slide. During my cleaning with Val, I learned that Dr. Cook wasn't even there & I'd be seeing his associate. Ugh! Did they not read my paperwork??? I don't want to see his associate. I don't trust dentists at this point & was specifically giving Dr. Cook a chance, so please try to understand my disappointment by this entire appointment at this point. I spent 1.5 hours there to see someone else just to be told that I can come back to see Dr. Cook on a Monday, Tuesday, or Friday. I have to wait now until I can be off during the week to meet him & that's not going to be anytime soon. I made my next appointment for a cleaning, but I'm not sure if I'm even going. Im basically giving them a 3 star because the people I met were friendly. They just need to be more transparent & upfront about fees & make sure they are scheduling patients with who they actually want to see. After seeing the other dentist, my hygienist left me with another associate who did a panoramic scan on my mouth (I truly don't know why). From there was I taken to the front desk to check out. There was no flossing me. I didn't get a new toothbrush like at other dentists. What I did get was a cute cup at the end though. Thanks, Deja!

I love this dentist office! I have been a patient here for over a couple of years now after being…read morereferred by a friend. Each time I come in for an appointment, I am greeted by the friendly receptionist. She always has a smile on her face and is willing to answer any question that you may have. The staff here is phenomenal. I have to admit that before coming to this dentist office I hated going to the dentist. I don't like to use the word hate, but I don't know how else to describe it. Here, everyone is gentle and listens to your concerns. They ensure that you feel comfortable and routinely ask how you are feeling even when you are just getting a cleaning. I can't imagine going to another dentist office. I recommend this business to my friends whenever anyone mentions needing a new dentist.

I don't have a google account so am providing a review on Yelp. After much research online, I…read morefound Bass & Watson Family Dental--reading how many patients had such good experiences as described in their reviews. My primary concern was that the practice have pleasant and professional dentists and staff and that they be current on all dental-related technology. Having moved from Florida in April, I felt a little spoiled with the dentist I had seen for more than 15 years. I was not disappointed with my visit to Bass & Watson and feel like I have found the dental practice I hoped for. All front desk staff were friendly, professional, and helpful--greeting me with a smile and welcoming words. Allison brought me back to the treatment area--ensuring that I was fully informed about how the visit would proceed, the time it would take, describing everything she was doing, and making extra efforts to make me comfortable along the way. She is a gem. Upon meeting Dr. Watson, I was relieved because it was obvious he was detail oriented, professional, and experienced--and he also had a terrific chair-side manner. I'm no stranger to the dentist office after having a lot of work done on my teeth over the past 3 decades, so I know what feels right in a dental office environment and what doesn't. After this first visit, I'm totally glad that I chose this practice for my dental care. Thank you to all of the people at Bass & Watson who I met and interacted with today.

I have extreme anxiety visiting the dentist. When I moved to Raleigh a year ago, I began my search…read moreand Bass and Watson Family Dental stood out. The front desk team was extremely kind and knowledgeable. They were patient with me while I asked questions and recommended Dr. Bass based on my needs. When I went in for my consultation, Dr. Bass listened to all my concerns and answered any questions I had. He also provided me a treatment plan that worked best for my wallet. When I started the treatment plan, he allowed me to schedule when it was best for me, explained step by step expectations, allowed me to choose something to watch on the TV. He also provided me a neck pillow as I suffered from a car accident. He would take breaks as I needed and allowed me to hold onto a tool (suction tool) to allow my to use it when I needed and this helped me feel I was in control. The treatment was quick, painless, and my teeth look beautiful. This place is absolutely amazing. Everyone on staff is talented and kind. Dr. Bass put my mind and anxiety at ease. I LOVE going to the dentist now! Thank you Bass and Watson family !!!

The staff is friendly and helpful as soon as you walk in the door. The quality of care is…read moreexceptional. The dental equipment is state of art.

I have been going here almost 8 years. In that time I had a dentist who I trusted leave. Since…read morethen there have been two more leave. I like to have the same dentist I can trust. Last spring I had my cleaning and they found a crack under a molar crown. I went to an implant specialist. Had it extracted and a bone graft. During those visits I had extensive halo X-rays and regular X-rays. Today I was told if I didn't have a "big picture done" Each Individual Tooth X rayed, they would not clean my teeth. I walked out. That is not necessary. I just had halo X-rays done a year ago. It isn't healthy to have that many X-rays. I am 72. I am not getting all new crowns or veneers. Not going back ever. Furious. They would not clean my teeth unless I agreed to have each tooth xrayed!

The women at the reception area are always so friendly! always greeted with a smile Robin is my…read moredental hygienist...he is wonderful...he makes me feel so relaxed. I feel so comfortable when he is cleaning my teeth. Going to the dentist in Charlotte growing up was not a good experience. so that's why I absolutely LOVE THIS PLACE! Paula Stapleton came in to look at my teeth. She is also so down to earth and so professional! I'm so lucky to have found this wonderful place !

I would give them a zero star if I could, I went to…read moreStapleton Dentistry, September and October 2024 for two bridges, they offered me the Zirconium material, I accept it. I had a major surgery coming up and I needed to have my dental issues clear before the surgery. A male Spanish speaking dentist worked on them, at the very same moment he installed the first bridge I told him that it didn't feel right, the owner of the place came and worked on it for a few minutes assuring me that after a few days it would feel fine, that I needed to get used to it. on the second bridge he installed a provisory one. I called a few days later and send many emails saying that the bridge he installed didn't feel right, that food was getting stuck and shape was not matching the rest of my molar structure, the color was way off compared to the rest of the teeth and I had a sensation when chewing. They ignore my messages for a long time. When they finally responded, they did so with the assumption that I was going there to pay for the one that I had the temporary tooth worked on. I told them that I needed the one that was given me issues fixed. They said in an email that I needed to pay for the temporary bridge over $5000 in order for them to fix what they did wrong. In January a few months after my surgery, I responded saying that I only wanted them to fix what they did wrong with my bridge, basically I wouldn't allow them to work on my mouth on the other bridge. They were only thinking on the money without any regard for my health, they were upset because I complained that the bridge they installed was a mess. And kept saying that it was me that I didn't like it. I told them that is not about like or not liking it, I complained because they did a terrible job with it, and to this date is causing lots of issues and discomfort. Then they send me a message saying that they didn't want me in their office again and saying that they will not send me to collection for a balance due on my account (I don't owe them anything, I paid a lot of money for the bridge they messed up). unless they also charge to answer emails. I am very upset and disappointed with Stapleton Dentistry of Cary. They treated me very badly, unprofessionally and without any compassion even though I explained to them that I was going to have a major surgery. to this date I am still struggling and suffering with the messed they did on my mouth, trying to save up to go see a professional dentist. Beware!!! Beware!!! Beware!!! (I know they will comment saying that they are sorry for the way I feel, but didn't do anything to correct the issue, and won't do anything after the review)

Left me missing teeth w only solution another 11,000$ procedure after paying 50,000$…read more Was treated very poorly by his support staff and I have never been called or offered other solutions..

If you need simple, cookie cutter dentistry, this may work for you. However, if you want a Dental…read moreClinic where you can actually discuss your dental health with the dentist, this may not be the place for you. I had been a patient for 7 years. This place used to be more patient focused, but after recent interactions, I made the decision to "fire" Stanley Dentistry and find a dentist with less arrogance and a bit smaller ego, and a stable office environment. I'll explain.. I had a recent need for pretty extenisive work. I asked the Stanleys for help. In this process, the staff scheduled me for various "consults" and cleanings. Several of these were botched in terms of getting the reason for the visit correct. On one occasion, I was booked to see Dr Bobbie, but when I got there, it seemed like a total suprise to the staff, including Dr Bobbie who showed up in street clothes, peeked in my mouth and told me I had to come back for consultation. This after 3 or 4 previous visits, several imaging events etc. This visit was a total waste of time and I was sent home after essentially nothing was done, except I had to agree to pay $2500 for Dr Bobbie to develop a plan to correct my bite. I relectantly agreed because it seemed like a lot just to put a plan together. The plan came in. We went over it together, it was extremely expesive. ($50K). I dont have dental insurance, so I needed to figure out how I could make this happen. In the process, I had the opportunity to seek consultation from 3 other dental practices, including maxilliofacial, orthodontic specialists and implant specialists, jaw surgeons...... there was not a shortage of qualified doctors. I got some quotes. Less than half of the previous. However, ALL OF THEM told me that the "plan" from Dr Bobbie would be detrimental to my long term health, and one told me that "Anyone who will fix this with just implants, extractions and crowns is just taking your money, its not ethical, not good medicine, not in your best interest" Soooooo.... I decided to seek more info from the jaw surgeon I had at UNC, as well as circle back to Stanley Dentistry to discuss this infromation and inquire about what they would be doing differently than the other Doctors might have perceived. BUT, at Stanley Dentistry, you're not allowed to question the Stanleys gigantic but apparently very fragile EGO. This is nothing but extreme arrogance and greed. They dont know their own boundaries and capabilities, because their ego and arrogance gets in the way of them practicing ethical quality medicine. I was told that I would have to pay an additional $188 consulting fee to talk to the almighty Dr about the $50K plan... ....THAT I ALREADY PAID $2400 FOR!!!!!! This all begs the question,.......... Why would a DDS practice in Cary NC be very eager to do this $50K plan, when 3 other dental clinics wouldnt do it for way less, because it wasnt an ethical plan? It seems to me that there might be some financial strife here in this practice. I think as a paitient over the past 2 years or so Ive seen this office environment get more and more toxic, hygenists and office staff turnover, the commandeering dictator like managment style driving them away and creating a level of fear and lack of confidence in the remaining staff. I was treated with disrespect, told falsehoods, charged excessively...... I AND YOU deserve better. Patients deserve to be treated better. Many many dentists can do crowns, extractions, implants etc.... Not all provide PATIENT CARE..... not all care for the person, beyond the wallet. Stanley Dentistry had become a toxic factory dentistry shoving patients thru without any care for their true health. The Stanleys are out for their own good only. Pathetic. The hygenists are generally good, so if all you need is an expensive cleaning, give them a call. Dont say I didnt warn you though.