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    My family of 4 have been with this dentist for 15 years although the dentist has changed twice during that time and I just received a letter telling me to find another dentist because I refused a deep cleaning. I made this decision because I had no bone loss, no cavities, no bleeding and I didn't feel it was necessary. He told me verbally if I didn't follow his plan he could be sued if something went wrong. I and the dentist remained polite to each other throughout. I find this quite shocking so stear clear of this practice. I also have found their accounting to be concerning. I had a small amount suddenly outstanding without any treatment which they couldn't explain but just wanted me to pay. ($13). This is not the first time I have received bills that I had to question. Beware. I would not recommend. Text in attached letter reads: 01/29/2024 Dear John, Because Dentistry is such a personalized service, a good rapport between dentist and patient is of vital importance. Our relationship seems to be missing important elements of communication, trust, and mutual understanding. After several conversations and carefully reviewing your dental health status, it is my opinion that my recommendations for your dental treatment are not being followed. For that reason, I believe it is in your best interest to seek dental care from another dentist. Our office will continue to be available to you for emergency care for 30 days while you are seeking other dental services. We would be happy to forward your dental records upon your request. Sincerely, Amin Ben Javid DDS D, ASBA www.PromenadeDentistry.com 27420 Tourney Road, Suite 230, Valencia, CA 91355 * 661.222.2242

    Above shows better quote from different dentist, below is promenade charging $1000 more.
    Sarah B.

    I can not recommend this place less. I highly recommend that you get a second opinion or simply don't go here. While the staff are all friendly, I am shocked at just how much they are trying to rip off their patients. I was told I had 3 small cavities and would need porcelain onlays. When I asked if I could just get regular fillings they said that the onlays were what was needed and not fillings. I didn't feel right about what they said regarding my teeth as I go for regular dental checkups and hadn't been experiencing pain in those teeth. I got a second opinion from a dentist at a different practice. Turns out, I only need 2 small fillings. With Promenade I was going to need to spend $1267 out of my own pocket after insurance, with my new dentist I am only spending 75 dollars out of pocket after insurance. The dentist I just saw was shocked that I was told I would need onlays as I do not need them at all. I had also gotten a quote from both dentists for Invisalign. Promenade quoted me 5,500. My new dentist quoted me 4,500. By switching I am literally saving thousands of dollars. I highly recommend NOT going to this practice despite how friendly they may appear.

    How unprofessional, check my review, they scam your insurance companies, charge for more than what they actually do.

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    Page 1 of 6

    Ask the Community - Smilebody

    Review Highlights - Smilebody

    The very next day, although doctor Ben was incredibly busy, with multiple surgeries, he found time (between two of them) to reinsert the crown.

    Mentioned in 69 reviews

    Read more highlights

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    Santa Clarita Advanced Dentistry

    Santa Clarita Advanced Dentistry

    4.2(365 reviews)
    0.2 mi

    I absolutely love Santa Clarita Advanced Dentistry! All of the hygienists are wonderful--friendly,…read morethorough, and very efficient. I've always had such a great experience with everyone there. One of the things I appreciate most is that they are always on time. I never have to sit around and wait for my appointment. The entire staff is professional, welcoming, and genuinely caring. I highly recommend Santa Clarita Advanced Dentistry to anyone looking for a great dental office!

    I've been going to this dental group for years and have always been loyal to the practice, which is…read morewhy it's disappointing to see how much the customer service has declined recently. The biggest frustration is that they are no longer willing to bill insurance on my behalf, leaving the patient to deal with the insurance process themselves. After years of being a patient, I find this especially disappointing. On top of that, it seems increasingly difficult to actually reach someone at the office. You have to jump through hoops just to get a live person on the phone, and when you finally do, the interaction often feels rushed and as though they are annoyed that you called. I understand that offices get busy, but customer service and communication are a big part of the overall patient experience. Unfortunately, the level of service I've received recently is very different from what I experienced when I first became a patient. After being with this practice for years, I'm now seriously reconsidering whether it's the right fit for me going forward.

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    Santa Clarita Advanced Dentistry
    Santa Clarita Advanced Dentistry
    Santa Clarita Advanced Dentistry

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    Fridman Family Dental Care

    Fridman Family Dental Care

    4.0(6 reviews)
    0.2 mi

    As a dental professional myself, I can recognize and truly appreciate a great dental office--and…read moreDr. Fridman and her team took excellent care of me today! I finally got the courage to go in and get my own dental work done! Just like many patients, I had been procrastinating because of fear, cost, and all the usual excuses. I am SO glad I finally went. The office is beautiful, and the entire staff was friendly, welcoming, and accommodating. They also have great technology, including a digital scanner and AI, which helped make the whole visit informative, efficient, and effective. But most importantly, the experience was friendly and PAINLESS! As a dentist myself, I have to give special recognition to Dr. Fridman's anesthetic technique--it was honestly one of the best I have personally experienced. My procedure went quickly and painlessly, and I even got to see the before-and-after photos and X-rays. Excellent work and a great experience from beginning to end. Thank you very much, Dr. Fridman and the entire Fridman Family Dental Care team. You guys just earned another PFL--Patient For Life!

    My story: I was "grandfathered in" as a patient from Dr. Barry Weber Family dental practice…read more Service from Dr. Weber and team was very warm, friendly, and personable. When the business was sold, I was switched to Dr. Fridman herself. She was ok, but not as reassuring and comforting as Dr. Weber. Then, I was unexpectedly switched to Dr. Fariq for a procedure, but I had not yet gained a level of trust and comfort with Dr. Fariq. At that point, I felt like a commodity. The providers at Fridman Dental may indeed be great. Just be aware you may feel treated more like a business asset than a sensitive and vulnerable human being. At my last visit I requested for Dr. Fridman to call me to discuss this issue. I never got a call back from her, so I decided to share my feedback here, instead.

    Valencia Aesthetic Dentistry - Our waiting room in our new office!!

    Valencia Aesthetic Dentistry

    4.4(156 reviews)
    0.2 mi

    I had an emergency dental situation with a severely swollen wisdom tooth and unbearable pain, and I…read morehonestly can't thank Valencia Aesthetic Dentistry enough for what they did for me. I had called multiple places, but no one could accommodate me the same day. Most clinics only offered a consultation, and even after X-rays, I was told I'd have to wait a few days to see a surgeon. Meanwhile, my pain was getting worse by the hour. From the moment I called Valencia Aesthetic Dentistry, the experience was completely different. The front desk team was incredibly caring and understanding. They gave me a same-day appointment, and when I called again a few hours before my appointment saying the pain had become unbearable, they immediately asked me to come in earlier without any hesitation. When I arrived, I met Dr. Peyman, who evaluated my condition and explained that the wisdom tooth needed to be extracted due to the swollen gum covering it. Although the surgeon was only available after a couple of days, seeing the level of pain I was in, he took the initiative to perform the extraction himself. He reassured me that we could stop anytime if the pain was too much, which gave me a lot of confidence to proceed. What stood out the most was his expertise and care -- I didn't feel any pain during the entire procedure. It was smooth, professional, and honestly a huge relief after what I had been going through. After the procedure, not only did I feel immediate relief, but Dr. Peyman also personally followed up with me the next day to check on my recovery. That level of care is rare and truly appreciated. If you're ever in an emergency dental situation, this is the place to go. They don't just treat you -- they genuinely care about getting you out of pain as quickly as possible. Highly recommend.

    Our family has gone here a long time. Teeth cleaning is excellent!…read moreCourtney the office manager is warm and friendly.

    Photos
    Valencia Aesthetic Dentistry
    Valencia Aesthetic Dentistry
    Valencia Aesthetic Dentistry

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    Andrew A Tran, DDS - Vivid Smile Dental

    Andrew A Tran, DDS - Vivid Smile Dental

    4.7(53 reviews)
    0.1 mi

    Poorly run office with toxic support staff. Their billing is illogical and they do not consistently…read morecoordinate prior auths or eobs to assist patients in verifying benefit coverage, there are billing problems and this office is very money hungry. Patients get surprise bills, even years after service was rendered. They will maximize every possible charge without providing the patient with informed consent and the patient will later incur a $unexpected bill. Their front office staff hung up on me not once, not twice, but three times when I called to try to clarify charges which didn't make sense. It was surreal and very reminiscent of dealing with poorly behaved children who can't answer questions to clarify charges. We do not recommend this practice and are happily pulling our entire family out. Too many toxic situations with this practice and we have never experienced anything so awful in many years and numerous dental practices. Dr. Tran as a dentist has excellent skills and it's unfortunate his support staff are incompetent.

    It was a 10 day wait before I got to see Dr. Tran. He is a busy Dentist, which is good, right? I…read morewouldn't want a dentist that I could that minute, unless it was an emergency. : ) First time customer to Vivid Smile. Receptionist were super nice and helpful. I filled out all the necessary paperwork to get started. I only got to swipe right once, then a technician called me in. She was quick and meticulous taking x-rays. 5 minutes later after reviewing my x-rays, Dr. Tran came in did some tests on my tooth and gave me the diagnosis. Wasn't happy with the diagnosis, but very happy with my experience. I'll be going back for a cleaning after my root canal. : (

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    Andrew A Tran, DDS - Vivid Smile Dental
    Andrew A Tran, DDS - Vivid Smile Dental
    Andrew A Tran, DDS - Vivid Smile Dental

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    Smilebody - generaldentistry - Updated September 2026

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