amazing Clinic and stuff. They are kind thorough and knowledgeable. It is easy to get appointments, dental work is great too read more

I had tooth number 2 worked on when it needed a root canal and she made it worse, it should not have been worked on. I have been in extreme pain the last few weeks. It did not hurt before read more

I love this dental clinic. They're amazing. Their front office staff are super friendly and welcoming. The doctors always try to make the patient feel comfortable and make sure that you are happy with the care that you are receiving. I highly recommend this dentist. They accept most insurances, including medical. read more

It was the messy, disorganized appearance of this place that made us search for other options. Spend some time on removing clutter and clean up the place and you will have more happy patients. I did not feel confident to have my child undergo anesthesia in a place that looks so disorganized and neglected. If your medication lockers look anything like the clinic looks like, It could be dangerous!! You guys are not doing yourself a favor with having the place look like this. The looks reflect something and thats not good. It made us cancel our appointment and look for a "proper" dental clinic. Sounds hard, sorry, but its how we felt. read more

SmileBurst Dentistry - Smile burst dentistry cubicle just behind entrance - General Dentistry Near Me - Lemon Grove, California

I have never once been to SmileBurst, yet they have harassed me at least 40+ times via different phone numbers to make an appointment for an annual check up with no way to opt out. I have blocked every phone number that texts but they continue to come through constantly under new number. It's harassing and highly unprofessional behavior. read more

Firstly I want to mention I rarely leave reviews only when absolutely necessary for the sake of others. My appointment was at 12:30 to get a cleaning and a filling.. don't get called back until 12:50 which is fine but while back there I proceeded to sit there for another 30 minutes doing absolutely nothing while staff was trying to figure out how to take my x rays and the reason behind why their computer wasn't working. When I finally moved rooms for my x rays to be taken I was dumbfounded to witness the person doing my x rays didn't provide me with any sort of protection like the heavy blanket - like garment doctors put on patients to protect them from radiation. She did my first scan with no protection until I hesitantly asked for her to put on me and then she proceeded to apologize. I didn't see them clean any chairs that people had been laying down in nor did she use a cover when taking my x rays in my mouth! This experience as a whole was so baffling to me and honestly concerns me for the health and safety for all patients who come here because clearly the whole staff could not be less concerned about their patients safety and time. To top it all off enjoy the glasses they provided me then later told me I don't have to wear them... read more

SmileBurst Dentistry - "X ray glasses" that they gave me then said I didn't have to wear - General Dentistry Near Me - Lemon Grove, California

I was a patient here for almost a little bit over two years and just due to the constant incompetence, lack of care, no time-urgency, zero patient respect, and non-patient-friendly office hours, I eventually had to terminate my relationship with them. No matter what time your appointment is scheduled, even if it is the first appointment of the day - expect to wait at least 45 minutes until you are seen by a Dentist. It is a constant revolving door of Dentists there and none have ever seemed to come off as prepared. Flustered, rushed, annoyed, and/or confused is more to the characteristics of the on-call Dentists. The last Dentist I saw did not listen to me and kept going after a tooth that was not "the reason for my visit tooth" and after a couple of apologies she went right back into my mouth and then proceeded to ask me about my pain - when again I had to remind her that I am not in pain and I just need to get my teeth cleaned she then nervously and shakely picked up an instrument and stabbed my gum. The last thing, one wants is a Dentist who does not engage in active listening and has a sharp object in her shaky hand. Perhaps, it is the constant miscommunication between the front desk staff and the dental personnel in the back that causes the Dentists to look so ill prepared? An example I can provide when I had to deal with the front desk is that when I had to ask them several times to send my records to my Endodontist. I had provided them both a fax number and an email address - I even called them 3 times to check in that it had been done and each time, I was reassured that it had been done. To my unhappy surprise was when on the day of my highly anticipated Endodontist appointment, the receptionist there told me that they had received just a blank 'referral' form backwards and it none of my pertinent information on it. #fail More notes that may help: -- the office manager is never available or in the office - so expect to only deal with the people I have outlined above. --While on their deservingly "hard-earned" lunch breaks they do not answer the phones nor do they have an answering machine or service, so if you happen to call during that time your calls will go out into space. --Prior to COVID they had processed chips, mini muffins, granola bars, and some wilted fruit out in the lobby - naturally, all the snacks that add to a healthy dental regime. --Speaking of COVID, avoid this dentist office like the plague - Your teeth, time, and mental health will thank you. read more

Worst dentist ever they don't care about you or your teeth. There was a spider and web hanging on wall and they kept me in room, when I asked to move they were mad but finally moved me. I'm telling them my tooth hurt they say because you need to floss read more

I would actually give him no stars if I could. I have gone to Tijuana and gotten better Dental than this guy. David Toma is the worst dentist I've ever encountered. He refused to do a crown, he called it a buildup. I never expected that it would turn out to be shaped like a carrot scratchy falling apart I couldn't floss my teeth. I cried when I saw the result and my tooth was very painful. Don't take your precious children to this dentist and don't go yourself. He didn't even take X-rays afterwards. While he was doing my tooth, he went into his pocket to answer his phone and broke sterile technique. Dr Paul Michael's of affinity care had to fix my tooth he gave me a beautiful crown. Just like the specialist and the other dentist recommended. Take your business to Affinity Dental they are real professionals. Clean Office, Professional and friendly staff and they do great work. read more

I went today and the dentist didn't let the gel set and injected with the syringe and it hurt like hell. Now I have a ball on my cheek. It hurts so bad. The dentist was so condescending and said that it happens and was gonna continue working on me until I told her that she messed up and then she probably thought twice about maybe hurting me again so she then said she didn't feel comfortable doing my cleaning anymore. Never going back again. read more

SmileBurst Dentistry - General Dentistry Near Me - Lemon Grove, California

I have perfect teeth. I have gone every 6 months to a dentist for routine care. I have 2 fillings. Long story short, I had to quit my job of 29 years to care for hubby and brain tumor. So now new insurance is happening. Went here in the Lemon Grove Shopping Center, 10am appt. Arriving early knew I'd have papers to fill up. After TWO HOURS at this place all they did was crummy xrays (not even done correctly), dentist comes to examine "I need a deep cleaning $650, I have a tiny cavity $250" ARE YOU KIDDING ME? WHAT. A. SCAM. They did not clean my teeth at all and wouldn't be cause "it's not in the treatment plan". I called my Insurance Guardian Direct, And if I cant get a cleaning somewhere else because of these money grubbing fiends - I may just call the TV NEWS - this is a prime time cam preying on the old and poor. Grrrrrrrrrrrr read more

The worst service/experience I ever had..... The charged me a lot of money to do deep cleaning. They tried to force my bf to do deep cleaning even though his teeth are "healthy". They refused the "simple teeth-cleaning" unless he does the deep cleaning... The location is good, inside a mall. but the clinic was very old. The front desk keeps asking your money, showing what you "need" to pay Doctors don't say a lot because the staff will explain the situation for you. WILL NOT GO BACK or RECOMMEND TO ANYONE. read more

This Dr does not do Medi-cal root canals! I specifically said I needed a root canal and they didn't say anything about being referred out to a "specialist" once I got to the "specialist" it was a regular general dentistry (Jamacha Dental), NO specialist! Who refused to do my root canal unless I paid for an unnecessary 3-D x-ray. Needless to say I will never be going back to either place read more

I would give this place 0 stars if I could. I was referred here by my insurance and decided it was finally time to go for a cleaning (8 months since my last). Upon arriving I waited 15 minutes past my appt time before being checked in. I then got sent to a chair and a technician came to do x-rays. Nobody asked me what I was there for or when my last x-rays were (they were earlier this year at my old dentist). The entire x-ray process was tedious as she took about 18 pictures of my mouth. I was in noticeable pain and even told the girl several times but she proceeded to continue despite this. I pointed out that I had never in my life had this excessive of an x-ray done and normally its just one picture. She said this is the proper way and it was painful due to a bone in my mouth (again have never been told this in my life). Anyways just horrible and painful, no remorse for the fact that I was clearly uncomfortable and again had never came in for x-rays regardless. Overall it took 30+ minutes, every dental x-ray I've had in the past was maybe 5 minutes tops and painless. The "cleaning" came next. They don't have sinks. They literally put toothpaste on my teeth then squirted it with a hose and sucked it out. This was followed by a quick floss. And some more sucking with a little hose. No rinsing between anything- or at all. I also was never given a napkin or anything to wipe this squirted water and spit off my face. They did put sunglasses on me though? My teeth felt dirtier upon leaving and I immediately brushed them when I got home. Maybe I was just blessed at my last dentist but I don't think so. Sinks feel like something that should be involved in a cleaning. I mean the place was overall small and grungy looking but again- I was sent there through my insurance otherwise I would honestly have driven away upon pulling up to the building. I think maybe this is a training place for new dental students which would make all of this a little better but I'm not sure. I have never written a bad review in my life but this was just a terrible experience that I wouldn't wish upon anyone else. I will be paying out of pocket to see a different dentist for sure. read more

This place is the worst dentist office I have attended.I have contacted this place more than once and always placed on hold then told I will have a returned call..it has been 8 months and my son hasn't received his refferal to see an orthodontist.Not to mention the horrible customer service and unprofessional of staff.They are rude and condescending to patients.furthermore scheduling an appointment has you a month to two months ahead..so plan accordingly..if you have an emergency your screwed.good luck solving your emergency!..my recommendations please look for another dentist,I really dont want anyone go thru all the loops holes I have encountered at this place...if you need any services use your insurance or money elsewhere... read more

Awful! Had to go here because of my HMO. Cleaning is supposed to be free with my dental plan but they tried to upsell me on a "deep cleaning" for hundreds of dollars. After refusing, I received the shoddiest "cleaning" ever. No flossing, no scraping, no rinse, no flouride. Just a 5 minute polish. I will go elsewhere and pay out of pocket for cleaning even though I have coverage for cleaning. Shame. read more

This place should be shut down! These people are crooks and scam artists. I only went here because they accepted my insurance. All I needed was a cleaning. First, they made me wait an hour and a half before they took me back. They started with Xrays and didn't even do the cleaning before they had the dentist examine me. Initially, he told me my teeth looked good and that I didn't have any cavities. Then he asked me if I wore braces and how long ago. I told him I had braces about 4 years ago. Then he asked me how much I paid for them and I told him only $3000 because I got them through a friend who was a cosmetic dentist. He said that's still a lot of money. Then he asked what I did and I told him I am a physician. After some chit chat about what school I went to, he told me I needed to start flossing. I told him I floss every night but not during the day. I had just eaten and had only brushed my teeth. He then told me I had plaque between my teeth and that I was going to need a full mouth debridement and then he walked out. Several minutes later, a front office girl walked in and told me I needed to pay $140 for my full mouth debridement because my insurance doesn't cover it. I said I have never been told I needed anything like that. I get my teeth cleaned every 4 months and take very good care of my teeth. I asked if I could just have a basic cleaning and the girl said 'no'. I was so upset, I stormed out. I then called my insurance and found out that my plan does cover full mouth debridements with no extra cost to me. I have asked them to report my complaints to the California Dental Association. It is clear that this place gets you in under the guise that they accept insurance, then tell you that you need something that insurance doesn't cover so that they can get additional money directly from you. This place gives dentists a really bad name. read more

Terrible business, they pretended I was one of their patients and they tried to schedule an appointment, although I never stepped into their office and didn't even know they existed... read more

So I've been having a tooth that was giving me excruciating pain after my former dentist tried to fix it twice. I went elsewhere and had my insurance refer me to this place. I was able to be seen right away that day but after checking in I was worried reading all the bad reviews while in the waiting room. I figured they were old so service could be improved by now. I was greeted by the dentist who was very conversational and he put me at ease with small talk. After reviewing my x Ray's he determined that a different tooth was affected but wanted to be sure so he reffered me to a specialist. He offered pain meds and had me on my way. This was great service as he was honest and didn't want to work on a tooth when it may not be necessary. read more

This place is trashy. Besides being confined to small spaces the carpet is filthy and the front end service along with the dentistry service is crap. I asked the front end lady a question and she continued to talk to her coworker giggling and laughing as if I never asked a question. Hello McFly! In the back an the asian dentist guy scolded his assistant in front of me as if hello you are arguing over fixing teeth right over the patient..really are you serious. I had the last room which sat infront of the bathroom, gulp so poo smell in an open mouth..not fabulous. I will be cancelling any further appointments. Ah and there are at least ten people working in this cramped space all of which are not the classiest bunch. These ten people need to get together and clean this place up. asap! read more

won't go here,staff were okay but they wanted me to pay 1500 for a crown,i have insurance,950 for a porcelin over metal.they called to my insurance before any treatment and talked to them on phone, they called the number from their phone.and then those people send me a bill for 150 dollars saying my insurance wasn't in effect.lucky for me i have a dental rep who check on dental offices.she is taking care of everything.run do not walk away from this dentist.calls go to their la mesa office,female on phone did not care.gross incompetence.insurance company said they faxed information. i have had this insurance for 25 years.never had this type of problem, this dentist office sucks, run people run read more

I recently gave 5 stars but would pay $ to have that taken back! I want to point out that the girl at the front desk and the guy who took my x-rays were very respectful and professional. The dentist, is the one who is the problem. The day of my exam he was nice and funny. I came back the next day for paperwork for my job saying I have no restrictions and infection has been treated. The day I went for a new hire physical my face was swollen due to a toothache and I was required to have it checked by a dentist. The swelling was gone by the exam and was told no infection was present so no antibiotics were needed. The dentist refused to sign anything. He then said he doesn't know if there's an infection and said since I can't pay for dental treatment now I will always have money issues. He also said I haven't been to a dentist in 10 years. Which is not true. I asked for a statement showing what my treatment plan is and it now shows a balance of $475.00 I was quoted $70 f or the exam. New patient exams should include x-rays! This has been the worst service ever! Save yourself the headache and go somewhere else! I don't know how people can treat others so poorly. I don't know what the $70 was used towards since all that was done was x-rays and for me to talk to the dentist briefly and I was there for 2 hours! I wish I read the reviews before calling for an appointment. read more

I made a appt for my son today it was the first time coming here . His appt was at 2:00 we walked in there was no where to sit cuz there was 7 other ppl there with appts at 2:00 also . The office is very small . At 3:00 we just got up and left I'm not going back here was there for an hour and wasn't called yet . It has a western dental vibe which I can't stand western dental . I don't like the "clinic" type of offices and this was definitely a "clinic" . read more

Not a good experience...Dirty office,spider in the corner,not painted! Dentist was so nice but had student cleaning teeth, didn't even tell me it was student! messy job! won't be coming back read more

Horrible service the Dr. had no patience at all for kids have the worst service I had a appointment took them more then one hour to see me they want me to charge me 475.00 for a dip cleaning that's ridiculous I have insurance from my job, They want me to put anesthesia just for a cleaning, I went somewhere else they tell me that I didn't need no anesthesia for a cleaning don't go to this place they just lie to charge so much money to insurance and you too not fear. read more

Worst experience ever!!! I had the same experince as Sue. S. the staff was friendly to me But the wait once they took me back was ridiculous i went in @ 9:15am and didn"t leave until 12:00pm the doctor had me waiting forever, on top of that they didn't even want to set up for my cleaning until i had payed they sent out someone to show me and try to explain wat i "had to pay" they charged me alot of money and the doctor was rushing so much he cut my lip really bad! and water from the cleaning was all over my face. The experience was horrible definitley wont go back and i am trying to get my money back b/c they charged me $ and didn't even bill my insaurance. read more

Wish I could give it zero stars, worst dentist office I've ever been to in my over 40 years going to a dentist. Staff unfriendly, did not introduce themselves, had to ask who they were, Office and restroom dirty and dingy. Only chose this office because close to my house, never again, I would rather drive 50 miles to a better dentist. They dentists that examined my teeth also cleaned them, they don't even have a dental hygienist I guess, never had my teeth cleaned with a drill but he used some kind of drill and my teeth and mouth still a little sore. And the worst is they are slow and late, stay far away even if close to home. read more

Poor service. Please do not bring your business there. Manager Grace has the nasty attitude and is very unprofessional. Should not have the job as a manager. read more

I made my first visit to this office yesterday. It is close to my work and thought it would be convenient. The office itself is pretty run down but I thought I would go ahead and not judge. The receptionist was pleasant enough and I had had to reschedule once and he had been polite and professional about it. The hygienist came to get me with barely a greeting. She sat me down in a chair for x-rays and there was nowhere except the sketchy looking floor to put my purse. So I held my bag for the whole appointment. Then I had a chance to look around. It looked like it had been painted recently but the rest was horrid. All the counters were chipped and run down, there were exposed wires and pipes to equipment. There was dust and many surfaces and the ceiling appeared dirty and/or broken. So Miss Personality came back and did my x-rays and sent me to an exam room where I waited and waited. Meanwhile the whole time there was something that sounded like a really loud compressor running. It was nerve wracking. Finally the dentist came. She is a very polite lady and seemed friendly enough. She starts examining me and tells the hygienist that she needs more x-rays, apparently she didn't get all of the right ones. So then she tries to move the x-ray arm in that room into place. She's wrestling with this thing over my head. Finally she says "you need to get up". Not "I'm so sorry, having difficulty" or "would you mind getting up?". So I get up and she proceeds to try and push and shove the chair around. Apparently it had been moved for a patient in a wheel chair and no one had moved it back. Finally she gives up and says "Go back to the x-ray room". So I did. Then the real fun began. She tried and tried and was unable to get some of the images the dentist had ordered. Meanwhile my mouth is getting sore from just having it open and pushed around. She has me sticking my own finger in my mouth and still can't get the shots she needed. Finally the dentist told her which one was most important, which she had managed to get, and told her to forget the rest. The real kicker is instaed of the hygienist telling me "I'm so sorry this is taking so long" or something, she says "Your mouth is too small. You have a mouth like a 7 year old!" WTF? I'm 55 years old, been going to the dentist since I was 5. No one has ever mentioned my mouth is too small to take x-rays correctly. So then she moves me back to the exam room and the dentist finished her exam. Even though she seemed really nice, I took a good look at her. She was wearing old and stained scrubs. Though they looked clean, it was truly not a professional appearance. I don't think I was upsold and the estimate for the work I needed done seemed reasonable. But for certain I won't be having it done there. My appointment was at 4:30, I arrived at 4:15. I left at almost 6:00 and all I got was an exam and x-rays. Save yourself some grief and DO NOT go here! read more

VERY UNPROFESSIONAL!!!! BEWARE!!! Do not come to this place. They book appointments on days they are closed. My mom was outside waiting with 4 other clients waiting for their appointments. When you have an emergency and call the Emergency Number they try and blow you off and you have to argue and scream and threaten to call the Board of Dentistry with them to get their lazy butts in the office them you finally get someone to come in and you find out that your in pain and was still bleeding because someone did not do their job right in the first place and should of removed some gunk that was stuck in your gum that was supposed to be cleaned out by the staff and this was from the dentist who finally came in and seen my mother late at night. This is what the dentist told my mother and was very upset that staff did not do what they were suppose to. She was in so much pain. Terrible, Terrible place. They seem like a rinky dink type of office. The people that work their are not very friendly and they do not know what the other is doing. Seems very chaotic. I finally had to pay a large amount of money for my mother but all they gave me was a debit card reciept and a hand written receipt from a book I could of bought at the .99 cent store. I could not even get an itemized receipt for what I paid for because "Their systems were down" and it has been that way for at least a week. How can they have systems down and do their job. I bet its not down to bill my insurance!! would give them a minus 5 if I could!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I will be putting in a complaint with the Board of Dentistry and so should anyone else who has written a bad review. This place should be closed down. read more

I payed $90 for rays and exam. They didn't tell me why I have a horrible toothache. They told me to see a specialist.

I went to the one in lemon grove and It was HORRIBLE!!!!!! Dont give them ur business one doctor and four 2:00 appointments tell me how that is suppose to work and I went in for a root canal how did he think he was going to get around to the other patients without having them wait??? then he hurt me because he was rushing that is not professional. The dental ass. was rude and constantly complaning about her job right in front of me I have a lot of work to be done and I will not be going back Do not go here!!!!! read more

Very disappointed .. I got there and they took the x-ray then the Dr. after that came in to tell me I had no cavities and i would have to be to come back for the clean up. Is the first time in my life the dentist after the x-ray re-schedule for the clean up. He sees me walking with great difficulty and that did not mean a thing to him. The office look more as a 99 cent Store.. on the counter were sweet, pastries for sale as fruit and chips ... also toys for kids that I do not think they give them away. I wish i had read the reviews for this dentist before i got there. I do not recommended at all and I will let my insurance know what place this is.Very disappointed .. I got there and they took the x-ray, then after that the Doctor came in to tell me I had no cavities and I would have to come back ANOTHER TIME for the clean up. Is the first time in my life the dentist after the x-ray re-schedule for the clean up. He sees me walking with GREAT DIFFICULTY and that did not mean anything to him. The office look more as a 99 cent Store.. on the counter were sweet, pastries for sale as fruit and chips ... also toys for kids that i do not think they give them away. I wish i had read the reviews for this dentist before I got there. I do not recommended at all and I will let my insurance know what place this is. NO starts but no way to check that box. read more

I wish I had read before coming here. It's now 2:26 I've literally been sitting here since 1 am when they were going to their lunches I was told my appt is at 2pm when I asked what's going on at 2:25 I was told my appt is at 3. WTF!!!! I could've been taken my 3 hours spent here on better things. Let's see if I'll get the rest of my works done here since they already started The f*ing paperwork. How unprofessional these ppl are. DONT EVER COME HERE!!!!! read more

Smileburst in Lemon Grove is HORRIBLE!! I had 2 crowns put in at the same time and they both hurt. I went back and told them about the pain all they said was to "take the pain". Still with pain i went to the Spring Valley office and had them remove one of the crowns. They left a big hole in its spot. Today i went to the Lemon Grove office to speak to the office manager she did not want speak to me. Finally she came out and spoke to me and said she would tell the owner about the problem. The practice manager Grace Valasquez is RUDE... ! ! ! I DO NOT RECOMMEND TO ANYONE ! ! ! I give them no stars.. read more

I went to Smileburst in Lemon Grove for two reasons, because I was limited by my HMO and because they are near my home. I've never liked going to them. Among other things, their cleanliness always seemed sketchy to me. There were several reasons I became wary, among them was that they were constantly trying to get upsell me to have more work done than was covered by my insurance'. I fell for it the first couple of times and paid out of my own pocket. Now I'm angry because my husband now has dentures for his front teeth when in my opinion, he always had perfectly straight, healthy looking front teeth. It made me wonder if that procedure was really necessary. Another time I went in to get a check up and the technician who took the x-rays couldn't get it right. She took about 15 or so x-rays and finally someone else had to come in and do them for her. About six months later, I went in and the exact same thing happened. That was it for me. I don't want someone to learn how to take x-rays on my body. I decided to change to another dentist, but got lazy and didn't get around to it. I still didn't go back to Smileburst though. I was and am through with them! On New years eve, I cracked a tooth. I called Smileburst even though I had sworn to myself that I would never return, and at the same time mentally kicked myself for dragging my feet on finding another dentist. I hated calling them but financially I didn't have a choice. A man answered the phone. He told me they were not open and he was just there to confirm appts for the week. I told him I had just cracked a tooth and needed to see an emergency dentist. He said that since they were closed there was nothing he could do and they also didn't have any open appts for the rest of the week either. EXCUSE ME? I need to make a future appt for an emergency? And.....they have no appts available all this week for AN EMERGENCY? Our conversation started to get a little bit heated right about then. I told him that they must have an emergency dentist to contact. They're part of an HMO and I'm pretty sure they're required to have an emergency dentist on call. I made several calls back to him while in between trying to find another dentist to accommodate me. We went back and forth and he did finally offer to call his manager, but in a way that said it wasn't something he really wanted to do, and my suspicion was that he would just say he tried but wasn't able to get in touch with her. But that was just my gut feeling. I made a few calls to other dentists and finally realized it was going to be too expensive to go to someone else, something I can't afford, so I called Smileburst back, and asked him to go ahead and contact his manager to see about an emergency dentist, a request that clearly annoyed him. Even though it had been his idea, I think he was annoyed because I had called him back several times and by this time I was more than annoyed too. I asked him if he had my phone number so he could call me back, (my phone number does not show up on caller I.D) and in the middle of my sentence, HE HUNG UP ON ME! I called back immediately, but this time someone else answered. The new guy was polite and said he would find a dentist for me and call me back. My gut feeling was that he was just going to blow me off. Sure enough, I never heard back from him again either. I called back a while later and no one answered the phone. I called again later on the off chance they were still there but this time I got a recording, (what a surprise huh?)and at the end of the recording there was a number to contact for an emergency. What a relief! I immediately called the number and got a recording that I should leave a message and a phone number and they would call me back. The problem was that the recording was at the Smileburst office and it was CLOSED! What the heck? What good does that do me? No one was there to answer the recording! I left a message anyway, hoping I was wrong and someone would call back soon. That was three days ago, I still haven't heard back from them. I just had to suffer through Monday, Tuesday and part of Wednesday. I borrowed money from my friend and found another dentist. I'll be eating Ramen for the next few months but at least my problem is taken care of. I've since learned that HMO dentists get paid a set amount each month from the HMO whether or not you use their services. I'm changing dentists on my HMO plan as of today! Smileburst will never get another cent on my behalf for sure! Update: I wrote this review the day after New Years day. I didn't post it to Yelp at that time because I was so angry that I knew I couldn't write a review that wasn't just an angry rant. Today I have since edited the review, removed all of the colorful language and references to body parts. By the way, it has been almost three weeks since I left the message on their emergency call answering machine and I STILL have not heard back from them. No thanks!!! read more

I wouldnt even give it a one star i went here to get my fillings done but My wisdom tooth was coming in on oneside so i explained to them they cant do one side because it was swollen and in pain so they told me its fine and gave me all these shots in my mouth to tell me they cant work on me cause my mouth was swollen the verything i told them I hate this place people are rude dentist didnt make me feel comfortable or anything would never go back read more

My family and I are military so we move around every 3 to 4 years. I walked by this dental office as I was shopping and stopped in to see what their hours were. The lady at the front was very nice and said that they were providers for our Tri-Care Plan. I told her I had some concerns because my daughter seems to be growing rows of teeth and not losing any. She said the best thing to do was to bring my daughter in for a check up and xrays, She made me an appointment that afternoon, I came in and the dentist was so nice and didn't mind me asking a million questions. The whole office staff as nice and even offered my daughter some water and before doing anything explained what they were going to do and how they were going to do it. The xray technician called my daughter to the back she is 8 years old, asked me if I could stay in the waiting room until she was done with the xrays and would bring me back for the exam. I was hesitant at first but then she explained that there was not room for me to hang out in the hall and also do to HIPAA and Privacy concerns it was best for me to wait and come back when the dentist came in to the room. My daughter felt like a big girl and I was told very well behaved and listened to every instruction she was given. My chest pumped up with momma bear pride hearing that. I am so glad I walked into this office. I have scheduled my other three children and myself to come in. The dentist put my fears at ease and they even took out 4 baby teeth that wasn't even loose. My daughter wants to come back again. read more