The entire staff is efficient , courteous, and professional. Always receive excellent care in…read moreservice.

I found this office just by looking for a location near my work after my usual dentist had to…read morereschedule my regular checkup due to a staffing shortage. I am pleased to have found Polished Dental Group. I actually really liked my other dentist so was apprehensive about going somewhere else, but I didn't want to wait because I thought I had a cavity. Well, unfortunately I was correct about the cavity. But fortunately I was really happy with the service I received. I'm a nervous dental patient with a small mouth. I'm sure I'm not a joy to work on. But both the hygienist and the dentist were patient and pleasant with me. When we first started the hygienist said I had to have full X-rays done but insurance only covers every three years. Immediately I figured I was going to have to pay a ton. But she explained if insurance didn't cover, it was only $10. This set me at ease immediately that they wouldn't nickel and dime me. My insurance covered anyway, but still. Additionally, all costs were upfront for everything. I opted for fluoride which my insurance doesn't cover. Was told cost before proceeding. When I checked out, I was also told how much my filling would be at next visit. It was all very reasonable. Like I said I'm a very nervous dental patient. During my cleaning and inspection, both the hygienist and dentist were vocal about what they were doing and that they would be gentle around my sensitive tooth (yes, the cavity!). Usually I feel like I am pulling away and wincing and generally freaking out. But their reassurances relaxed me, and I could calm down. And they were very gentle around the area so as not to cause me pain. I am so glad I found this office and so grateful for their excellent chair side manner. I can't say I'm looking forward to coming back (did I mention the cavity?), but at least I can be much less nervous about the upcoming filling.

They messed up my teeth when placing a bridge about 10 years ago. It broke 3 x, and I'm now on my…read more4th one...in TEN YEARS! Plus, one of the healthy teeth was ground down too much to keep the bridge in place properly. I'm now looking at a) a new bridge, b) just crowning, or c) an implant PLUS crowns -- all because they messed up! Would NEVER recommend!

This was only my second visit to Uptown dental and it confirmed my positive impression from the…read morefirst time. The office takes an incredibly detailed and scientific approach to their care (photos of each tooth....) and the staff, from reception (who engages my silly jokes) to hygienists (Maya and Julia - I believe:)) to Dr. Racic. A+ skills and equally solid kindness and personalities.

The staff is wonderful with my daughter who has braces. They're always kind, knowledgeable and…read morehelpful.

Adult orthodontics...I was a bit nervous. But it turns out I had a wonderful experience at both the…read moredowntown and Bridgeville locations. They have lots of appointment times, and I always knew to expect friendly and professional care for my Invisalign treatment. I was never pressured to end or prolong use of Invisalign and felt in control of how "perfect" I wanted my teeth to look. I wore them for about 1.5 years and wish I would have done it sooner!

Every single time I take my autistic son to this office, it's an amazing experience. He really had…read morea tough time at other dentists, but here , with each step explained to him clearly and thoroughly, he has thrived. A little bit of understanding goes a long way, and we are grateful to have found this office.

We had been going there since my twins were about 18 months old. My son has Down Syndrome and each…read morevisit he became better at allowing them to do the steps. His last visit at the end of 2025 he had a different doctor and hygienist and he still did well. He stimmed some and had some hesitancy but overall did well. So I was caught off guard when the dentist said we should go to the main hospital for care moving forward. She cited some random health concern and that they had other"things" to help (which they don't). He's had the same issues since birth so it was very strange that this was brought up. However, it felt as if they didn't want to care for him anymore and that was enough for me to say "ok". Fast forward a few months and I get a reminder for an OT appointment there. Why would I keep an OT appointment if he is no longer welcome to have his dental care there? That just doesn't make sense. It's as if they want to showcase the "help" they have for kids but do not want to provide service for those children anymore. We absolutely loved going there until then and after speaking to a few moms in the Down Syndrome community, they received the same message at their appointments last year as well. I'm not sure if something has changed with the staff or what but I will no longer recommend them to families who have children with special needs. Just go to the Main Hospital as they've been fantastic as well and he still let them do everything just fine.

I have a child who doesn't understand the process of dentistry. We have been coming to this…read morepractice for years. I can finally say go for it to my daughter and send her off with the hygienist to have her teeth cleaned and see the doctor without my involvement. She does fantastic! She does way better without me involved. I can't believe we've made it to this point! She is now 15 and can see her dentist without her mommy. I love this practice and recommend it to anyone with a special-needs child.

They will treat you poorly if you don't like to use fluoride. They'll single you out and…read morediscriminate if you don't share the same beliefs. The office staff are stuck up and the doctor is the worst- the female doctor there shamed me for choosing not to use fluoride. Then denied my son treatment- they made up a lie about the anesthesiologist having a weight limit. I know it's a lie because my niece is older and weighs more and had the same procedure done at that office specifically. If you call with a problem about your experience, the office manager is rude, unprofessional, and she will hang up on you. At least she did me. I definitely do not recommend this place. Their management at the Wexford location should do better.

They saved my teeth and continue too. I have bad mental health, a severe disorder that nearly took…read moreme twice. I've had my ups and downs in office, but overall when I look at it all, this is the office for me. They do sometimes not explain billing super well. But they have payment options which is nice, and their one of the few offices that works with government insurance. There was one cruel tech, but they fired her pretty fast it seemed because she was in multiple complaints for her cruel behavior. Which made me respect the office immensely. It showed they understand the struggles people go through that lead to teeth issues. They could've probably easily told me dentures, but they didn't. They took their time fixing each tooth, they were always kind throughout, and I am so thankful for all they do and have done. I've noticed some even now with use a numbing gel and then the numbing agent which is nice. I have a high pain tolerance but still, a little less pain in this world ain't so bad! I definitely have had moments when my disorder has acted up there, but they kinda seem understanding of it. They'll give me a second when I'm anxious. They let me pause. They fight insurance for coverage. Now I'm finally making more and will be moving insurance, and be able to afford treatments outside what the government allows, which makes me even more grateful because i know they know what they're doing. This place made me not afraid of the dentist anymore! Yay!

I had a tooth extracted here and experienced a concerning lack of post-op care and communication…read more Immediately following the extraction, the doctor instructed me to take my prescribed antibiotics so the site would heal properly. However, the prescription was never sent to my pharmacy. I tried calling the emergency number provided on my discharge paperwork over the holiday weekend, but no one answered, and my email went completely unacknowledged. When I finally reached the office on Tuesday, I was told it must have been a "mistake" and that the doctor was referring to antibiotics prescribed weeks prior. When I asked for further clarification about why the doctor explicitly told me to take them post-surgery, the receptionist just chuckled and brushed it off. I am now 9 days post-op, in severe pain radiating to my ear, and having to seek care elsewhere for a likely dry socket/infection because this office completely dismissed my concerns. Very unprofessional and untrustworthy care. Update: ABSOLUTELY DO NOT COME HERE WITH SERIOUS MATTERS IT WILL NOT BE TAKEN SERIOUSLY!

Really nice experience for my first visit. Office staff was friendly and Dr Greg was very…read moreprofessional. Although they couldn't help me with my toothache, I appreciated the fact that they didn't want to perform work on my teeth without having more research done by an Endodontist.

I have a difficult dental issue, but Dr. Greg figured out the best options for me and has done…read moreeverything possible to make sure I'm happy with the results. He and his assistant, Ali, have gone above and beyond what I could have hoped for to help me. I would recommend Smile to anyone looking for a caring, very capable and professional dental office.

My daughter got an expander and braces from them. My daughter is 8 and had major anxiety over them…read moredoing work in her mouth, but they handled her perfectly! They really care and are very sweet. We are very happy with our experience.

Very kind and professional to all ages. While it may not have been the quietest orthodontist…read more office (lots go here) we visited when looking for services, we definitely felt taken care of there. Both of my kids look forward to going to the orthodontist which makes the treatment process so much easier. The office may service a lot of people, but they definitely treat each individual patient as a person rather than a number. The staff is so pleasant and easy to work as a parent scheduling appointments, and helping calm any nerves for my kids through the treatment process. Definitely worth considering if you are in the market either for yourself, or children.