No one wants to have to call an AC repair company, especially in the Texas summer heat, but if you…read moreneed to, call Nicks. The fan on my outside unit stopped blowing and after failing to diagnose the problem myself, I called Nicks. Great customer service upfront and I got the incredible Chris to come out and help. Turns out the contractor failed and Chris, being his amazing self, showed me what was wrong, how he figured it out, and more. I honestly cannot recommend Nicks enough. They're honest, kind, and fast, and will continue to be my AC go-to's.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

We called Issac out to our home for a check up on our chimney after the 2026 ice storm to see if…read morethere was any damage to our chimney. Our fireplace was on during one of the coldest day's and heard popping and vibration noises in the chimney and turned it off. After Isaac arrived to inspect our chimney inside our fireplace, in the attic and on top of our roof, he determined everything looked securely connected with no issues. He determined since it was so cold and the heat from having the fireplace on was only expansion noises. We felt very comfortable with him showing us that everything was still in place and we had no problem moving forward. He was very, professional and reassuring that we will definitely use him again for any future issues. Will also give his name to our friends and family if they need a reliable and experienced chimney professional. We Highly recommend Isaac.

We love our new chimney cap! It is a perfect fit and Isaac was so easy to work with. He described…read moreeverything and answered all our questions. We are repeat customers as he helped us in our last house as well. Would recommend!!

Scheduling the appointment for my duct cleaning was a breeze. Maria was very helpful and even…read moreassisted with a last minute reschedule from my side. There was no attempt to upsell and the promotional rate was offered. Paul Boyd, who is the owner is a certified and knowledgeable gentleman who is an expert in his field. He did an energy audit and identified areas to improve efficiencies. He also highlighted areas that were good, which is not something most businesses do. At no point was there a push to sell or upsell. His main focus was to ensure that the customer got the most from his visit. Will be using their services to fix some of the issues identified. The duct cleaning was scheduled for a different day. The techs arrived early and were very efficient and thorough in the job they performed. The work and cleanup was completed to my satisfaction. The pricing for the duct cleaning is competitive in comparison to other companies in the market. I highly recommend the services of Climate Doctors for your duct cleaning and sanitation. The superior ratings online are totally reflective of my personal experience with them.

I received almost an immediate response to my inquiry. I spoke with someone on the phone who was…read morevery knowledgeable and they were eager to find a way to meet my aggressive timeline requirements. Darell showed up on time and got right to work. They did a fantastic job and they were very careful as they worked around my home and personal belongings. After the cleaning, I had a question regarding one of the filter sizes and inquired about before and after pictures. I received a follow up from the actual owner of the company after hours, who was eager to share all of the finer details of the service. He then proceeded to offer to come out and do a free energy audit at my home. This is the company you wanna do business with. Great service excellent follow up and they had a better price than the other company I had been contacted by.

-matthew-markham is amazing! Thanks for being patient and very detailed on inspectionread more

They took twice as long on a framing report 2 weeks instead of one and they refuse to answer any of…read moremy questions about the report. Highly recommend avoiding these guys if you want anything other than a late report

Amazing service, very professional work and great price…read more For the AC issue, reached toThe Chill Dude. Was easy to schedule. Ezekiel did the inspection for the AC HVAC system. Identified only the things needed for the AC replacement. Two other companies, missed to account for the return ducts and added the cost to install 2 new return ducts to the quote. Ezekiel after the inspection, told no need to any extra inspection. Complete HVAC system replaced and all the old equipment were hauled away. Job finished in 1 day. Ezekiel explained the maintenance of the new unit and gave info about the new AC filter and explained about the new Lennox thermostat. In few days, got an email with information about warranty. They had best finance option, 5 year 0% interest installments, compared to other companies which were offering only 18 months option.

Aaron Simpson Lead Tech/Sup. Deserve a higher job title. Awesome dude,he knows what his doing for…read moresure. I had a buddy who works for the other competition and looked at my a/c the day before and was not able to get it running but Aaron made it happen and made it look like walk in the park. Thank you !!!! Oliver J.

We hadn't cleaned our ducts since we moved in 25 years ago. Several rooms weren't getting air flow…read more Bunnara and his family crew installed new ducts, new AC inlets and outlets and dampers to control air flow. We couldn't be more pleased with the work. They also added insulation at a reasonable price. We're ready for the summer heat! Jim and Julie C Frisco

Great installation of new flex duct and air supply vents! Reliable and trustworthy. Transparent…read morepricing. Delivered over and above proposed scope of work.

**After 2 years of brand new installed units *** I can say I've been very displeased with the…read moreresults. Assume all the good 5 star reviews are based on the extremely pushy salesman that come in with bait & switch. Making it seem like they are going to be installing the unit, and bring in nothing but young guys who do shoddy and dirty work. Guy pushed HARD for 5 star review asap to get "Vacation days". Pushed for top of the line most expensive unit and WOULD NOT TAKE NO for an answer. Furthermore, they rake you over the coals on pricing. When something goes wrong, just know labor was upwards of $500 for a part installation. The only time they did not charge was when the brand new units were not working directly after install. At this point I don't care about a warranty on parts to continue using these irreputable people who do not stand by their work. Currently battling a heavy leak in the roof from a vent directly under unit coming from the condensate pan and will not call these people to come into our house ever again. FYI drain lines are not the culprit. Too many issues for a brand new unit post-install. This is the 3rd issue in two years or less. To Elite: Do not bother responding and trying to explain away the situation and deflect accountability. You are irreputable in our eyes.

Tony and the team are awesome. The tech Dylan that serviced us was very knowledgeable and very…read morehelpful. My system was unrepairable after multiple companies came out, but I went with Elite because the price and customer service was the best. They knew we have a 6 year old daughter and with the 105 degree summer heat, they were able to get us in next day and we couldn't be happier. This is a solid company, and that matters considering a lot of AC companies out there just take advantage. Elite was fair and very informative about options. Highly recommend this company.

Kiwi always is a reliable and quality company. They come out when they say they will and do good…read morework. The technicians are knowledgeable and do a thorough job. I have been a customer for many years and will continue to call on Kiwi for my carpet and area rug cleaning needs. The year-long warranty program is a good value as they will come out to clean the carpets for an unlimited number of times during that year for a set price. Kiwi is an excellent company! Debbie in Plano

I hired them for upholstery cleaning. The tech showed up and instead of vacuuming the couch, which…read morehad loose dirt and dog hair on it, he just sprayed a bunch of liquid on the dirt and dog hair. He then proceeded to ground the dirt into the couch. It looked way worse when he was finished than when he started. When I called to complain, they scheduled a Sr tech to come redo the couch. I left work early to meet him. After waiting 3 hours they called and cancelled. This happened on two separate occasions. They finally said they would refund me. That was on April 10th. I have never received a refund. When I call to follow up, I have been told over and over that Rebecca, the sales rep, is the only person who can help me. However in two months, she has never been available, and has never returned my call. If I could give minus stars I would.