The bagels are everything you want--fresh, perfectly chewy on the inside with that ideal crisp on the outside. You can tell they're made with care and consistency. The variety is great, from classic flavors to some fun options, and the spreads and sandwich combos are just as satisfying. Whether you're grabbing a quick breakfast or something more filling, everything hits the mark. read more

Don't be cheap with the butter!!! This picture which is suppose to be a poppy bagel, very sad!!! This is after going back and asking for to more butter on it. Bagel 1.30 Bagel with butter 2.90 Cashier told me he use to pay 100.00 tub now 150.00 Don't be cheap your a Bagel store!!! read more

Smiley's Bagels - Bagels Near Me - Staten Island, New York

Best bagel shop I Staten Island always get the jelly and cream cheese bagel , also bagel bacon egg cheese

I enjoy going there for a really hot cup of coffee and a bagel. They give very little cream cheese on it however. They have a little table area to eat at. The only problem I have with the place is the workers , all men are very immature, often screaming and yelling and making bizarre sounds. Plus they always have on loud Mexican rap music which is distressing. I eat and go . Smiley the owner is never there read more

I have had nothing but good experiences here. I usually make an order to pick up. Btwn the quality of the food, the demeanor of the staff, and the efficiency, you can't go wrong. read more

Their service has def improved! You have to try their cold slaw and everything else because they gave something for any meal time!

These people can't be serious. First off their bacon is dry and salty as hell. Secondly their home fries not even cooked all the way nor do they season it right and last their prices are too damn high for the the 3 dry salty ass pieces of bacon and spoonful of home fries they give you. This $13.00 platter is not hittin' for that poor ass quality of food. Do not eat there. read more

Food was ok Customer service sucks with new management.Came in this morning for a turkey bacon egg cheese. Came out to almost $10??They charge for every upgrade. Changing regular cheese to mozzarella 0.75cents..credit card fee...Won't be back again.... read more

Smiley's Bagels - Receipt of total - Bagels Near Me - Staten Island, New York

The food is always delicious and fresh and smells great - they deliver in a timely manner.

I believe they're under new management so maybe I'll be a little nicer. All of their chips are expired. So I'd check the dates before purchasing anything. The girl at the counter was a sweetheart. The manager was super nice. The man who made my sandwich on the other hand... I think this man thought he was invincible. His face mask wasn't on properly and the way he made my sandwich was APPALLING. ONE GLOVE?! I literally watched him touch the lettuce, bagel and meat with his BARE HAND. How did he not think that was ok?! Especially during this epidemic. I went up to the girl at the counter and told her what I just witnessed and she immediately told the manager. He seemed pissed but didn't even hesitate to remake my sandwich. He even offered me 2 free drinks. I wasn't looking for ant freebies but I was appreciative. They were mortified and wished me to come back. I might have to think about that one. read more

Smiley's used to be next level good and then they got new management and the quality of food has dropped considerably, but what's worse their health and safety measures have fallen to crap. Case in point, I walked in this morning at 6:15 and immediately see one of the employees coughing on the food without a mask (the guy working the register had a KN-95, to his credit.) Pre-Covid, that would have been gross, but now it's utterly unacceptable and dangerous. I used to be a regular here but today was my last time here. read more

A great sandwich and bagel shop, and a pleasant surprise in this Staten Island neighborhood. On the outside it looks like any other deli, but what goes on inside really sets it apart. The bagels are big and delicious, and more importantly, they're all made fresh in house. The staff is super friendly and helpful. I got a pastrami sandwich and an everything bagel with scallion shmear. Both were delicious - ask to get your bagels and sandwiches toasted! This place offers more than your everyday deli fare, too. Check out their rainbow bagels and the draft cold brew coffee. read more

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Asked for an omelette with cheese, ham, sausage. Thinking I would get chopped up ham and sausage mixed in with the eggs, with at least the cheese melted and well done with the eggs, INSTEAD I got a regular omelette with two slices of cheese slapped on top of it, the ham also under the cheese, and then a sausage patty cut in half on top of the cheese. I didn't care much because it tasted alright, but then I FOUND A HAIR !!! Not coming back. read more

Smiley's Bagels - a half eaten breakfast sandwich - Bagels Near Me - Staten Island, New York

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Thank you Smiley I'm loving my cinnamon raisin Walnut creams cheese Your so sweet Everyone in there is sweet But back to my bagel I'm loving it read more

This place was the worst of the worst. The menu on grub hub is wrong. They don't offer all the bagel selections they show. I ordered an everything pumpernickel. They called said they don't have that I said ok send everything. They sent a pumpernickel. When the everything bagel did come it had cream cheese on only one side of the bagel. It didn't taste fresh either. Horrible. Then I ordered a salad and instead of tomatoes they put grapes and included no dressing. They sent a replacement that was wet soggy and missing cucumbers. Save yourself time, money and a headache and avoid this place. read more

Smiley's Bagels - Was sent soggy salad with grapes instead of grape tomato's. - Bagels Near Me - Staten Island, New York

TRASH!!!! I ordered 2 paninis and ended up getting smashed rolls instead. When I called the store to question it the girl gave me some sorry excuse saying paninis aren't available anymore Really THEN WHY MAKE THE ORDER AND EMBARRASS YOUR BUSINESS LIKE THAT???? smh never again!!!! read more

After a few months Smiley's only delivered amazing knock your socks off plain buttered bagel, toasted on the grill add egg, ham, and cheese. Sadly a one hit wonder. There just ordinary.. not magical... I've stopped chasing that first bagel and have moved on. I kept the stars.. but Im disappointed they never managed to duplicate that amazing sandwich. read more

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God awful experience. would have been faster for me to go to ShopRite for food and Kohl's for pots and cook everything myself. Also the food was not enjoyable my eggs were so dry I could use them as paper towels. I ordered for 6 people received 4 dishes took another hour to receive the second half of our food. The nasty when they forgot our food. P.s. don't you dare ask for strawberries because that will only anger the staff. 1 strawberry cut into 16th is all my girlfriend got read more

Hands down the best service / food around! Very friendly and helpful workers...and best bagel sandwich...they also have a variety of delicious home cooked foods! highly recommend! A+++ read more

Smiley's Bagels - Nitro Cold Brew...a coffee lover's dream...and a delicious bacon egg & cheese - Bagels Near Me - Staten Island, New York

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Terrible Terrible TERRIBLE!! I placed an order this morning at 10:21 A.M. it is now a quarter to 1 P. M. And I have yet to receive anything. Called multiple times for an update and several times I was told nothing but LIES! Extremely inconsiderate I will NEVER order from this location again. To be honest, I'm baffled at the amount of positive feedback this place gets. read more

There food is good but their service is TERRIBLE. I usually order on seamless for pick up and the order is never ready. Frequently now they have only been starting the order when I get there. May have to try another place that's on time so I'm not late to work when I order from here. Very disappointed given how much I like their food. read more

Excellent food and service!!! Staff was very friendly and even made food recommendations! Went out of their way to make sure we were happy customers. Would highly recommend if you are in the area. Wish it was closer as we would frequent Smiley's!! read more

Best bagels in Staten Island and the staff is super nice ! Jalapeño cream cheese is to die for!

Anyone ever have a bad experience with calling in a delivery with smileys bagels on victory blvd?? I did quite a few times. Every time I call I feel like I always have to repeat myself when giving in even the simplest order. Or even have to repeat myself when having to spell out my street address. Or they repeat themselves with "I can't hear you". I give in my order and it seems the girls answering the phone is always behind when I give my order and it makes me so impatient that I get discouraged and just hang up on them. Besides their good food I think whoever answers the phone could be a little better. read more

To let Staten Island Know, Smileys Bagels & Co. is coming back and UNDER NEW MANAGEMENT! Time frame is within 2 weeks and we will be doing a lot of things differently than it was before. There will be Breakfast, Lunches and Dinners freshly made every day. Delicious Salads, and much much more. NEW STAFF, NEW MANAGER and very friendly to all. read more

The bagels are very good, my order was exactly as I'd hoped for, and the gentleman who delivered was genuinely friendly, a quality that is sometimes hard to come by, these days. He walked away before I could sign the receipt, and when I offered to add a tip, he told me simply "don't worry about it." For having driven so far from the bagel shop to my home, this was a remarkable gesture. He and his co-workers deserve every customer they receive, so please support this business! read more

Bagels are good but I went in there too many times after 7:15 and they aren't ready yet.

Bagels tasted old and nasty. I've never been to this Place before, but his store on manor yes. The bagels there are much different and the bacon, egg, & cheese is good. I don't know about this new place. read more

Smileys is a new excuse for me to come visit family in SI more often. Fresh bagels with fresh spreads. Owner is super friendly. Will stop by for lunch sometime. read more

Ever since new management took over in September the store has been better everyday, new items and amazing food quality.

These bagels are absolutely delicious. I like them better than heartland bagels! So happy I opened up yelp today to choose a spot. I ordered a toasted everything bagel with cream cheese, lettuce, onion, and tomato! The guy got my bagel choice wrong but fixed it and was very professional and nice about it. Highly recommend this place if you're a bagel lover! read more

Awesome fresh egg everything bagel with scallion creamcheese at 2 in the afternoon. A great measure of a bagel place. Hot fresh coffee and service with a smile. I'll be back again. read more

Smileys is in a great location with all your deli needs and then some. Anything you want, you can order. Their cold brew iced coffee is probably the best coffee i've ever had yet and the staff is very helpful and friendly. Would definitely recommend to everyone in neighborhood read more

The bagels, when available, are great. The service is horrible and the management is pretty much the worst I've ever seen. Apparently the owners/management are not "morning people." 7:05 on a Sunday and gates are down with the line cooks (interesting characters also btw) smoking lung darts outside waiting. This is also the norm. If you want a bagel from Smileys on the wknd you may want to sleep in first. The Hispanic girl at the register is a nice girl who does her best dealing with the incompetence everywhere else across the staff and dealing with the regular flow of customers who typically are a combination of befuddled and exasperated. read more

I lived in Staten Island my whole life. There is many choices for bagels on this island and smiley is absolutely the best you can find. The food is amazing ( get the Chipotle chicken wrap)... and they know how to make a really good bagel. Now of days when there is a bagel shop on ever corner Poole forget how to do it. Smiley always has a fresh bagels for me. Love this this place and the friendly staff. They always have a smile on there face.... I would give them 6 stars if they would let me. read more

Smiley's Bagels - Chipotle chicken wrap simply amazing. Will definitely put a smile on your face. 5 out of 5 stars. ***** - Bagels Near Me - Staten Island, New York

One i had to go back twice i asked for no tomatoes and they put tomatoes i asked for mayonnaise no mayonnaise and then they gave me a new sandwich with mold on the roll .... i had to make a yelp just to make sure people know read more

Giant delicious bagels. Order online and it was ready right as we arrived, excellent service!

This bagel tasted disgusting. Tasted like an old Lender's bagel from the supermarket. Too many good bagel places on S.I. to go here. Owner was also extremely rude to me. read more

I come here before work almost everyday for the past year because it's the only deli in the immediate neighborhood that makes a variety of food. The food is ok enough (at times even good) . But good luck if anyone but either the young puerto rican girl, or young Indian looking woman is there. It seems like they're the only ones that can handle the obvious mismanagement. Everyone else is extremely rude and incompetent. My day there today was one of the worst experiences I've ever recieved as a customer. The workers seem to all fight amongst themselves, and it seems to be a toxic environment. I can't tell you how many times I've seen cop cars parked in front of this place either. I also can't tell you how many times the cooks throw racist, sexist, or homophobic comments. It seems that most customers share my concerns. The only reason I'm even giving 2 stars is because of the young bubbly puerto rican girl who seems to go above and beyond with making everyone feel welcome and comfortable. I'll change the review if I see a change, otherwise I will stop coming here soon and drive the extra distance for a better deli experience. read more