This place is great, great bagels, and pastries, great people working there. It is takeout only, but I'll definitely go back , recommended. read more

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Best bagels on Staten Island Great baked goods Kosher Solid service No seating Clean store Good vegetable cream cheese read more

I love returning to the Island and visiting places like Heartland Bagels. The service and food is absolutely stellar. The bagels are the absolute best which is why when I want a bagel I think it is worth the drive over the bridge to get one. I have a bagel store within walking distance from my house in NJ and still rather drive to Staten Island. My favorite is everything bagel with vegetable cream cheese with smoked salmon and capers. It is heavenly. You must try their french toast buns. We got the blueberry -- just incredible. Staff is sooo friendly!! Highly recommend. read more

Their bagels are good like their everything bagels and their cream cheese is SO GOOD OH My GODDD

I placed an order over the phone today at 1:16 PM for pick-up. The young lady who took my order was very kind and polite. But when I arrived to pick up my order got to the counter, I was immediately met by a blonde, roughly 75-year-old woman who aggressively demanded to know what I wanted without even greeting me. Her facial expressions were unpleasant, and her attitude was downright hostile. I stayed calm at first, but after she continued being rude, I told her off because I wouldn't tolerate being spoken to that way. I want to make clear that the younger staff were polite and professional, but this older woman's behavior was nasty and unprofessional. No wonder this location has low ratings, her attitude probably drives customers away and creates a toxic environment for the staff. She clearly looks like she's ready to retire. If she hates her job so much and treats people like that, maybe she should find work somewhere else. She can apply as a correction officer at Riker's island since she clearly belongs in that type of work environment. This explains why they always have a hiring sign out at this location. read more

Heartland Bagels - Proof of call - Bakeries Near Me - Staten Island, New York

Very friendly workers, bagels are the best. Large variety of cookies, bagels and more. Grad "A"

Decent bagels, fabulous tuna. The baked salmon is hit and miss, sometimes it's fabulous, sometimes it isn't. Some of their desserts are too sweet. The challah is fabulous. read more

I will tell you one thing that will sum up this bagel store. I fly up from Pompano Beach and bring back, egg everything bagels by the dozens. Don't ask me for one in Florida because, I don't share. They freeze well and are my once a week treat. In addition, I will emotionally state, they make the BEST Black & White AND Rainbow cookie in the WORLD! read more

Heartland Bagels - Store front - Bakeries Near Me - Staten Island, New York

Great bagels. They close at 7 pm, don't go after 6..Nasty woman, blonde hair. She's rude ,throw a dollar in the tip jar! Not even a thank you read more

ONION ROLLS KEEP CHANGING? NO CONSISTENCY, burnt onions on top, bitter. Sometimes they have wonderful onion rolls light airy almost like a croissant with delicately cooked onions, sweet not bitter, blends beautifully with the cream cheese spread...BUT NOT ALWAYS! Is it the often changing supply vendor, or are they actually made in the HB bakery along with the bagels? Is it the change in recipe, was it the ingredient that was banned from bread in NY? Same with coffee. Some days delicious other days bitttter! Why Heartland Bagels? You are supposed to be the best on Staten Island! U R Only Human. In my hubbie's book, you are still the best and I go along for the ride because I love him, but not always the onion rolls, sometimes those crusty flaky airy challah egg onion rolls with sweetly baked UNBURNT ONIONS are worth the wait...are they still available, not seen for at least two months. The banned ingredient maybe? Oh...please bring them back! read more

Young lady with pig tails i believe her name was Sara was so helpful and nice. Also lucky is an amazing manager. So helpful and great bagels. read more

Delicious bagels!!! Fresh and great quality. Would recommend. Lovely & kosher and perfect for any occasion.

Great bagel store. This is my favorite bagel spot on the island. It is right on Richmond Avenue near Trader Joe's. Service is speedy and efficient. Their bagels are on point. Go. Pick whatever. You'll be pleased. read more

Heartland bagels could easily be considered a top contender in NYC. The bagels here have that slight exterior crisp and chewy interior that you find in a perfect bagel. Always fresh. The pastry here is also pretty good. Over a dozen different types of cookies and pastries that you won't find in another bagel store. Seven layer donut?! Sweetness overload, but delicious. Kosher so no BEC. Not a problem. read more

Heartland Bagels - Rainbow Cookies - Bakeries Near Me - Staten Island, New York

Literally the best bagels ever! Their bagels are so big and they make fresh bakery items too!! I wish I could take some with me to Florida because seriously... ITS AMAZING FOOD!! read more

Heartland Bagels - a variety of baked goods - Bakeries Near Me - Staten Island, New York

Their bagels and bialeys are the best in Staten Island. Their always fresh and delicious. I highly recommend this place Also tbe customer service Their is superb. They are always professional and freindly. read more

Heartland Bagels have some of the best bagels I've had on Staten Island. They always taste so fresh! Today, we picked up a dozen assorted bagels for family visiting and they were amazed by how good they were. We got cinnamon raisin, everything, egg and plain, and they were all great. P.S: This is a kosher deli, so keep that in mind. If you're looking for a bacon egg and cheese or anything like that you'll have to keep looking. But the bagels are always fresh and delicious! read more

Heartland Bagels is in an unassuming strip mall in Staten Island. There was plenty of free parking in the large parking lot during my stop. The place is a little small inside (the shelves with food on them to purchase in the middle of the establishment kind of limit indoor walking space), especially when there are more than a few customers inside. All their dessert options looked very good in the display case. I ordered some bagels and a black and white cookie. There was a bit of confusion over who was next in line or in line at all (some customers were waiting for their bagels to be toasted, others were browsing in the limited space, and I was trying to place my order), and one or two members of the staff may have been new. There didn't seem to be a good system between the employees making/toasting food and the person running the cash register. Perhaps because of this, I ended up getting the wrong bagels and didn't notice until I left. Once I realized the error, I decided it wasn't worth it to go back again. Thankfully, the bagels I received and the cookie all tasted great. However, I did find a hair baked inside one of the bagels, which wasn't ideal. Overall, I'd give my experience 3 1/2 stars based on the good quality and variety of the food itself. read more

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No cream cheese shortage in here. Got my loxspread bagel this morning. Got two plains to go. And since this is a kosher spot, also got a challah. Have to drive a bit to get here but still make the trip because the bagels are legit. Like I said Friday's they have challah. For Purim they had hamantshen. There's usually some pound cake in containers and cookies in the display case. Chips and drinks on the side. Customer service has been ok for me. They're usually busy so I understand needing to be brusque or else the already long line of uncaffeinated plebeians would stage a revolt. *story time* When I would miss the express bus I'd trudge over for coffee and a bagel (because if you're going to be late for work anyway may as well be well fed). So I'd be running for the next express bus spilling coffee everywhere with half a bagel shoved in AND trying to get my mask on. Fun times. read more

Came here for Bagels and cream cheese with coffee. My girl wanted one of the Ice coffee Latais. Place is awesome with good bagels and pastries. Reminds me of the Ol Skool Mom and pop bakeries. Nice little crowd here in the mornings. Good service and good vibes. I will be back on our next trip. read more

Disgusting food. I was delivered bagel, lox, and cream cheese that made me gag. There is nowhere on Staten Island to get good bagels & lox.

I've been looking for good bagel or sandwich shops on Staten Island for awhile now. After many duds I may have found one. On this initial visit baked salmon on a bagel was very good. The place was very busy c. 10:45 on a Saturday morning, probably a good sign. I'll be back next time I'm in the area. read more

Heartland Bagels was highly recommended for a kosher bakery tray Was disappointed that they don't deliver to 10301 zip code

I found many pieces of hair in my bagel. I don't normally write reviews, but this one I had to write. Please see pictures. I bought a dozen to take home and when I took one out to eat, I saw all these pieces of what appeared to be freshly cut hair baked into my bagel. Honestly, I have been going to Heartland Bagels for a long time and I don't think I will be going anymore. I am pretty shook by all this because I'm worried I might have eaten a little bit of the hair. Sigh...i don't know what else to say. read more

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Ever since I moved from SI, I've been ordering tons of bagels to take back with me. The bagels are by far the best tasting, the most reasonably priced. Especially what they charge in NC. They are very accommodating. Friendly staff. I will continue to bring back bagels from here anywhere I go! #1 Bagels on SI read more

This was the worst bagel spot ever ! 6 people taking orders and nobody seems to get it right horrible like they rush and give you what they want to give you . read more

Heartland Bagels is a staple in the community. The small store is always packed with a line out the door nearly everyday. They serve fresh hot bagels. The bagels are crunchy on the outside, fluffy soft on the inside and super flavorful. The quintessential NY bagel! If your looking for a Schmeer, your in luck because they have a bunch to choose from. Also, they have tuna salad and egg but no pork products because of our Jewish friends. They have turnovers, crumb cake, cookies and breakfast staples like juice, chocolate and reg milk if you need. If your in the neighborhood this is the place you need to come check out for your bagel needs! read more

The food is really good but there is a real nasty 60 year old blond lady who wears horrendous red lipstick who obviously doesn't know how to take orders over the phone. Because of this shortcoming she then proceeds to call people liars. It's really sad. She needs to retire. read more

Asked for two everything flagels cut in half and got an attitude. The bagels were cut the wrong way I thought it was clear I wanted them cut in half for sandwich purposes but they were cut down the middle. Also received a plain and an everything so it wasn't even what I asked for. When paying he shoved my change through the crack of the plastic barrier and threw my change on the floor. The flagels also taste stale and old. read more

Heartland Bagels - Flagels - Bakeries Near Me - Staten Island, New York

This location has the best bagels (I was born and raised in Brooklyn until I moved to Staten Island a few years ago, we know Brooklyn bagels are the best) and it was hard to find a good bagel shop in Staten Island. Krispy on the outside but soft on the inside = perfect NYC Bagel. My father LOVES their Jelly Donuts (dairy), he said it's the best he ever had. The black and white cookies are my favorite (kosher). Rainbow Cookie Donut =delish! The staff, they are not always friendly and they have perfect RBF on. I can understand if they work long hours, dealing with many customers but doesn't hurt to be friendly and put a smile on. read more

Really enjoy this place..I've been coming here for years! After moving to SF, I make sure to come here a few times during every visit back home. My usual is a sesame bagel w/ cream cheese. Their bagels are always fresh. All good things aside, I must have caught them on an off day - toaster wasn't working so no toasted bagels! Kind of odd that they wouldn't have a backup or a second option - given they are all about bagels. The person who helped me was just not nice. I was there at like 10:30 so I'm not sure if it was a long morning for her, but a smile goes a long way! read more

Best Bagels hands down. The young ladies could be a little more friendly but whatever. Still left a tip. read more

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Brought a cake and 2 pounds of cookies for Father's Day cookies were hard as a rock and the cake was stale as well. Will never come back

today i placed an order on door dash i needed the bagels toasted but there was no where to put the notes in for the order when i called heartland 2 seconds after i placed the order (it was still coming through so no food was made) the woman started to huff and puff and yell into the phone 3 times this is ridiculous and hung up on me. whoever the manager is should speak to your employees about customer service. i will never order for my company again from here and will tell everyone i know about this woman who answers the phone read more

Maybe stick to bagels and not politics. Or make sure you're not on your business page when you comment on other people's posts?

The BIGGEST bagels I have ever seen! A local Staten Island bagel store that seems to be pretty popular among New Yorkers. My Staten Island native friend took me here for breakfast, I was so surprised by the size and price of the bagel. You get a lot for your money and it so filling! If you can't handle a full size bagel, you have the option for a half bagel which might be more doable if you're not a carb fan like me. They also have a special French toast option where they French toast the bagel and serve it with syrup and butter. You might want to share this one with a friend! Great service, line moves fast, freshest bagels. Tip: they don't take American Express read more

The bagels were very good, price way to expensive and the service was terrible. I went at 6:10am I was the second person, workers seemed like they had been working for hours with an attitude. I don't even think I got everything I paid for and didn't even care I couldn't get out quick enough. I really wanted to have a good/food experience again the bagels were really really good but not worth it at all. read more

I went this past Saturday, late morning around 11am, to pick up a quick breakfast for my boyfriend & myself... I ordered an everything bagel toasted with cheddar cheese & a bacon, egg, and cheese on a roll (after waiting on line for 15 minutes, mind you). They are "kosher," so they don't have bacon, or any meat at all actually. That's not what "kosher" means. I was honestly offended by the nonsense I was given and expected to eat. My bagel was not an everything bagel as you can see from the picture. It was a nothing bagel. It was not toasted. The cheese was clearly not cheddar. It was that EBT government welfare cheese- knock off Kraft singles. There was not even one full slice. Please look at the pictures and laugh at my misery and disappointment. The bacon, egg, and cheese - without bacon - ended up in the trash after my boyfriend took one bite. So nothing more to say there. I don't understand the great reviews in the least bit. read more

Heartland Bagels - Bakeries Near Me - Staten Island, New York

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Wow, this place is actually really good. The store is very unassuming and they don't have any flashy decorum. It's very simple, you walk in, you order and you leave. It's very much a grab & go bagel store. I ordered a bunch (onion, egg, everything, blueberry). The inside is so soft and fluffy. You can top off your bagel craving with a smooth French vanilla cappuccino for only $1.75 Being an LA girl, any bagel from New York tasted spectacular! And it's so much cheaper than those snooty bagel stores in Manhattan. read more

Best bagels I've had, also great donuts and pastries. Donuts are only available on weekends but worth it. Also, fairly extensive cookie selection and an awesome staff that does its best when busy. Five star bagel shop read more