We were pre planning our escape from Galveston following our cruise knowing that two other cruise…read moreships were docking the same day as us. I pre booked with Galveston Shuttle to make sure the six of us had rides to the airport and didn't have to fight for or pay ridiculous prices for Uber or Lyft rides to the airports that service Houston. We had four people going to Houston Hobby airport and two people going further to George Busch airport. They took people to both airports on one motor coach. The coach was in great shape, very comfortable, the driver was safe and it had a great working air conditioner. They loaded your bags and unloaded your bags for you. We just gave them a little gratuity for their efforts. The price for our trip worked out to $56 per couple. The funny thing is that Galveston Shuttle contracts with Carnival Cruise line and you got on the exact same motor coach and Carnival charges this amount per person. Hmmmm, let me do the math for the exact same service. We got out of there pretty quick considering the amount of traffic that was in all the cruise terminals. Be patient while waiting, they stop at each terminal to pick up people and came just a little past time to our terminal. We were ok because we pre planned with enough time to get to the airport with out stress. So, do your self a favor and make sure you give yourself enough time to catch your flight. Don't wait till the last minute and then blame them.

Thought everything was going to be good they called prior to me cruising concerned about me making…read morecruise they got me there in time and we adjusted my pickup time due to me having a early flight which I thought was great but I come out no one is here and I called and was told they had been and gone how when we were the first to get off ship called and then he's going to say did I send an email NO we had a conversation regarding this on the phone hope others have better luck and don't forget to email them ... phone conversations mean nothing I guess

Betty was quick to respond to my emails and texts from providing a quote, sending the invoice to…read morecoordinating our ride. They didn't nickel and dime us for adding an extra stop like the other car service companies were. Making a payment was seamless as well (20% down and full payment 2 days before scheduled service). My family and I flew from the San Francisco Bay Area to Houston Hobby and needed a ride to Galveston to port for a cruise. I contacted 3 different car service companies and decided to go with Top Tier Chauffeur services, out of instinct and I'm so happy I did. The day of our arrival, Betty texted me and provided me with the name of our driver, Kae, and his phone # and told me he will be in baggage claim to meet us after our flight. Soon after, I received a text from Kae. When we landed we went straight to baggage claim, there was Kae right when we got down the escalators holding a digital sign with my name on it. He made it easy to find him. He walked with us (there were 4 of us) to pick up our bags from the carousel then loaded our bags into the suburban. The ride was nice and clean. Kae was welcoming and engaged in our conversations. We started talking about Buc-cees and lo and behold we did a quick pit stop there. Our first time at a Buc-cees so we were super grateful for that stop. The day we came back from the cruise, I received a text from Kae letting me know he was going to be the one picking us up as well. I texted him when we got off the ship and he was there within minutes with cold water for each of us. If you know how hot and humid Galveston, TX gets then you know cold water is a treat. Thank you Top Tier Chauffer services. Betty and Kae, thank you for making our ride experience a memorable one! I highly recommend Top Tier if you are looking for a safe and trustworthy car service. Hands down best service and rates in Houston!

We used Top Tier for 3 separate reserved trips last week for our Easter vacation. Hobby Airport to…read moreour hotel, hotel to Royal Caribbean port for our cruise and again at cruise port for pick up when our cruise ended. They were always there waiting for us and we had no stress about our transportation. It was important because we had 3 adults and 2 small kids who needed booster seats included. I highly recommend this company.

We booked a 9am shuttle from the cruise terminal to Houston airport for our family. Despite…read morearriving on time at the designated pickup spot, the shuttle driver left without picking up multiple groups of travelers who had confirmed reservations. Thankfully, a helpful driver from the 10am shuttle tried to assist by contacting the company to bring the original driver back, but it took over an hour for the shuttle to return--right in the middle of peak traffic. This caused unnecessary stress and put several families at risk of missing their flights. This experience was incredibly frustrating and unprofessional. We will not be using this shuttle service again and would strongly advise others to look for a more reliable option.

Group of 9 arrived safely from the NCL port terminal to the airport Houston,tx. I would recommend…read morethis company 100%, if you can request- Joan bus 809 you would not be disappointed.

I Wish I Could Leave Zero Stars This was one of the most…read morehorrible customer service experiences I've ever had experienced with a transportation company. The woman who answers the phone at Island Breeze Shuttle was rude from the second she picked up. She had a attitude about everything I said. Instead of being kind she was condescending. If she is a owner god help us......I couldn't remember the exact date of my booking, and instead of helping me, she acted irritated and completely dismissive. After giving me attitude, she finally agreed to search by my email address. Then she made a comment, saying that in all her years she had "never heard such an asinine comment." Completely uncalled for. When I told her I didn't appreciate how she was speaking to me, she hung up on me. This is not how you treat customers. I own a shuttle business myself, and I would never treat my clients the way this place treated me. If this is their idea of customer service, I can only imagine how the actual service would be. Beware--you won't get the service you expect here. I tried supporting a local company, and this is what I got in return. Terrible experience. One star only because zero isn't an option.

DONOT USE THIS COMPANY!! We waited 2 hours after getting off our cruise ship waiting for this guy…read moreto show up. We were almost late to our flight. He claimed there was traffic and every time we called to see what was taking so long, he claimed he was 5-10 min away. My husband was super frustrated and called he main office to complain. The lady in the office hung up on him. The driver admitted that they double booked and he made another pickup/drop off. When he finally did get close to our pick up spot, he told us to walk 2 blocks to meet him. We would have been far better off with Uber or Lyft, but this company makes you pay up front so we waited so as not to lose our money. Biggest waste of almost $400. Save your money and DO NOT BOOK THIS COMPANY!!!

David has driven my wife around Houston many times over the past few years. We've always enjoyed…read morehis attention to detail, hospitality, and expert driving skills. We recommend David and his firm for assisting Houstonians in their transportation needs.

David C. is our go-to for any transportation needs! We are a global corporate company near IAH and…read morehe will handle anything from board meeting to dinner event transportation. Always reliable, highly recommend!

We took the Galveston limousine service from IAH to Galveston. I want let you know our driver Dawn…read morewent way to help us she is an excellent driver very courteous.Just wonderful person .You have an excellent employee in

I would definitely recommend this company for transfers to the Galveston ship terminal! I messed…read moreup our reservation request and called them and they were able to work magic and pick us up earlier than our reservation request. When we got off our ship I called them and we'd gotten off earlier and they picked us up 45 mins early. This company tries to accommodate their customers as much as they can. The bus was clean and the trip both ways was so pleasant. I couldn't recommend this company any more they are awesome!

I called Chris to set up a trip to New Braunfels because I loved his brand promise about beating…read moreUber. That alone made me curious enough to reach out. We had an appointment we needed to get to in New Braunfels and wanted someone to drive us from Houston. It's about a three-hour drive and since we had just come back from Austin a week earlier, we were more than happy to let someone else do the heavy lifting this time. Chris answered right away and even followed up with a call back. Professional, quick to respond, and very reasonable on pricing. In the end, our plans changed and we didn't end up needing the ride, but I definitely plan to use Chris any time in Houston to go to the airport and when we need to make a trip like that. He made a great first impression and that's not always easy to find.

Chris was prompt friendly and affordable. He picked us up at the airport and got us to our hotel…read morethe night before our cruise. He picked us up the next morning and got us to the port on time. He even picked us up when we arrived back at the port and got us to the airport. He has a very clean vehicle. I highly recommend Chris for your transportation needs.

Marvin and SOS Executive Transportation surpassed my expectations. We hired him to bring myself and…read morea group of friends from the Heights to Cynthia Woods Pavilion for a concert. His vehicle was immaculate and he was incredibly professional. I'll hire Marvin and SOS for every airport trip or Black car I need going forward. Highly recommend.

From the owner: Welcome to SOS Executive Transportation LLC, your premier luxury car service provider in Houston…read moreand Katy area. We offer a wide range of options to meet all your transportation needs, from corporate travel to wedding transportation and beyond. Our dedicated chauffeurs are available 24/7 to provide exceptional service with a smile. With us, you can expect nothing but the best in customer satisfaction. Choose car service with us for all your transportation needs, with a lot space for luggage and accommodating multiple passengers. We give you piece of mind Contact us today to book your next reservation and experience the luxury travel for business You can reach us at +18335045466

Very rude customer service. Will hang up in your face and not let you speak. Use uber or Lyft…read moreinstead to avoid any conflict.

They lied about availability, the driver says he is in Houston. Then he eventually shows up…read more Another driver keeps saying she is coming, but she continues to pick others up ahead of us.