We booked a 9am shuttle from the cruise terminal to Houston airport for our family. Despite arriving on time at the designated pickup spot, the shuttle driver left without picking up multiple groups of travelers who had confirmed reservations. Thankfully, a helpful driver from the 10am shuttle tried to assist by contacting the company to bring the original driver back, but it took over an hour for the shuttle to return--right in the middle of peak traffic. This caused unnecessary stress and put several families at risk of missing their flights. This experience was incredibly frustrating and unprofessional. We will not be using this shuttle service again and would strongly advise others to look for a more reliable option. read more

Group of 9 arrived safely from the NCL port terminal to the airport Houston,tx. I would recommend this company 100%, if you can request- Joan bus 809 you would not be disappointed. read more

We booked a private SUV for 4 of us (with a ton of luggage) traveling to Galveston for a cruise. Mike was waiting for us at Houston Hobby Aiport when we got to baggage claim. He was very helpful with the luggage and we had a very pleasant drive to our hotel that evening. On our return trip, we left the cruise port, walked about a block and he was there within minutes. He picked us up and took us to a hotel near the same airport. He was on time, he was very professional and fun to be with! We highly recommend Galveston Limousine and we especially enjoyed Mike!! read more

Super easy to work with, they even were able to pick us up early unexpectedly. Great staff on the phone. Great updates. Driver was fantastic too. Highly recommend. read more

Make sure you read all their policies before you pay for anything. They will only refund you 50% or they will leave you behind if your flight is late and they don't run their service after a particular hour. Even in the case of a death of a traveler, they will not give you a full refund. We're talking $14 that they will not refund read more

Christian Johns was extremely helpful and friendly! I will absolutely be using Galveston Limos for all future trips to the beach! Thank you!!! read more

We booked Galveston Limousine service for our trip to and from the Houston international airport. Originally we were supposed to take the shuttle, but our flight was canceled. They did not have a shuttle running at the late hour that we got in. So we opted for a private driver. They were nice enough to give us credit for our previous Booked service. Eddie was our driver and he was very knowledgeable and friendly. He communicated effectively as soon as our plane landed. It was a short walk to his vehicle once we left the airport. The drive was smooth, the climate inside the car was very comfortable and the car was very clean. We had a few hiccups other than the cancellation just due to technology. Everyone we dealt with at Galveston Limousine was very friendly and accommodating. It is best to book online instead of by phone because there is a significant cost savings. We will definitely book with them again thank you so much for helping us make it to our destination on time. read more

Galveston Limousine - Airport Shuttles Near Me - Galveston, Texas

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Our round trip transportation story: IAH pickup was on time. That's where the good end. Our driver was very unprofessional when he told us he was picking up someone who "may not be on their meds. But she's a regular so I'll handle her." With 2 young kids this is not exactly what we wanted to hear. Thankfully she was fine and the ride was smooth. Our pickup from port was horrific. They were 50m late. Then upon pickup, the driver told us that we were interrupting her day and she was supposed to be getting off in 15 minutes. Then she proceeded to tell us anything we needed was a "NO! Because we'd heard yes all week." Then she told us to use the bathroom sitting down "because a naked woman was dancing on top of a semi once and she had to slam on her breaks." She also said "if we didn't like her music choice TOO BAD! don't listen." Anywho this went on and on and while we sat at the port already behind schedule. To top it off, she dropped everyone at terminal C at IAH and told us to "figure out how to get where we're going." Nowhere does our agreement say we wouldn't be dropped off at our terminal. My assumption is she wanted to get home faster. Horrific service. Every single other transportation company had every single person picked up by 10am read more

I love this shuttle service! We booked a roundabout trip so we had different drivers both times going to and from the airport and they were amazing! We got off our cruise and our driver came to get us, and kept making jokes about how Galveston Limo will fix any problem and will find anybody. It was a long walk and so confusing, so I'm so grateful she came and showed us the way there. Our first driver called us because he was early and he saw that our flight got there early, and we were the only people on the shuttle with him. We felt so special lol. If we're ever back in this part of town, I am definitely booking Galveston Limo shuttle service again. read more

Our limo driver from Carnival to Hobby airport was Mo. He has excellent customer service, made everyone smile with his smile and kind words, drove safely, and helped everyone get off the bus swiftly and safely. I left my purse on the ship ‍. He helped coordinate to make sure I was able to speak with someone back at the port. Many blessings to you Mo and I hope you have a wonderful rest of your day, week, month, year, and life. read more

Galveston Limousine - Airport Shuttles Near Me - Galveston, Texas

My nightmare with Galveston Limo. First, I try to be very fair with reviews/feedback of companies and the vast majority of reviews that I have written have been positive. Unfortunately, today is a 5%er. I originally booked the shuttle (round-trip including our return to hobby after our cruise) and paid with a 5pm time of pickup. With the storms yesterday sweeping the nation, we changed to an earlier flight to avoid as much of the weather fallout as possible and because of this, last night, I requested a shuttle change to 12:35 today. Galveston Limo replied yesterday and said to call them when we landed and they would switch our pickup time. So we landed at 10:45ish this morning and I called to schedule the 12:35 shuttle. I was told that due to the weather my pickup would need to be pushed back to 1:30 because of them running slower due to road conditions, that was going to be the earliest pickup time of the day. Fine, DW and I waited the almost 2 hours and took the time to eat lunch...at the airport eek lol. We go to the designated spot 10 minutes early and wait until 1:35 and then call Galveston Limo only to be told that they are running a little late. Waited another 25 minutes, called back and was told driver almost there. Waited another 20 minutes and along with hold time (if you noticed the theme of me having to call them, you are correct smdh) of another 15 minutes was told driver is 45 minutes away. Spoke to (very unprofessional manager who blamed me for not being patient over 2 hours from the original pickup time) manager and was told traffic was a problem coming back from Galveston close to the airport...just drove that portion in an Uber and there is No traffic issues either way. Needless to say we canceled and requested a refund or will dispute the charge if need be. Just want to make everyone aware for anytime now or in the future you find yourself in Houston/Galveston, AVOID GALVESTON LIMO AT ALL TIMES. read more

Our driver Joan from Galveston Limo was phenomenal! She was so knowledgeable of the area and so entertaining! Great driver!!

We frequently use this company for car service to the airport from Galveston. Recently my mom was flying to IAH and her flight was delayed 4 hours due to a mechanical issue. Her driver told her when she arrived that he had been checking her flight status so he was aware of the delay. She recently had an additional charge for $50 on her credit card. She called to ask why there was an extra charge and she was told that her flight was late and the driver didn't want to go back to Galveston and then return later. She told my mom that if she didn't want to pay the fee, then they would just take the $50 out of the driver's paycheck. What an absurd passive aggressive tactic to extort extra money from a frequent customer. I am done with this company and will just rent a car for the 5-6 trips a year I have been taking. read more

From the airport, they showed up at a different door than what the instructions said. At the next stop, the driver left all the windows & back open then smoked while waiting for passengers. The van filled up with smoke. From the cruise port, they showed up 30 minutes late. We boarded a bus with not one empty seat while an hour earlier there were seats available but the driver & office refused to board us. I will not use this company again. read more

Everyone is very upset because the bus was 40 min. late. I arrived early and had to wait more than 2 hours. There were many other passengers who also waited more than 2 hours. They have to be better with scheduling and they need more bus! I do not recommend this company for your cruise vacation. read more

Courteous operators. Bus arrived on time. Driver (Kara or Tara?) was so much fun! Careful driver and gave us a little history about the town. The directions on where to meet the bus after the cruise was not accurate. If I hadn't called the office, I would have been on the other side of the building and would have missed my ride. They need to update their standard email or send notifications to passengers as to where the short van will be picking up. It wasn't in commercial parking zone between G-H or 41/42. Was on other side where shuttles pick up. A simple call would have been more professional and helpful. read more

I just cancelled and wanted to change the date of my travel and was told that I would be charged 50% of what I had booked. Who does that?....NO ONE! It's unconscionable! I wanted to cancel long before my travel. read more

Booked round trip shuttle for 2 from Houston to Galveston for a cruise @ aprox $150. Very professional with reasonable rates. Princess cancelled cruise after hours on Oct 30 so when I called on the 31st it was inside the 5 day window for cancelations. I was only refunded $28 dollars. The policy was clear and they did nothing wrong and they were extremely nice and professional but I was still upset that I was out $120 because Princess had plumbing problems. So I am voicing that here as I believe there should be a 2 day carveout for carrier interruptions, that can be confirmed. read more

Bruce from Galveston Limo was fantastic. He met us at the cruise terminal on time with a smile on his face and was very friendly. The SUV was spotless. I highly recommend their service. read more

I rode in a private sedan my driver was Eddie he was absolutely amazing. He took care of all my bags. He was waiting for me at the luggage hall. He was a great driver all around. I definitely recommend the private ride there vehicles are clean and new. This is a perfect ride from the airport to the cruise port! read more

Thank you for your excellent service! Miss Audrey is amazing!! We know who to call for big and small groups.

Long story short, save yourself the headache and book a lyft or other transportation. Shuttle from cruise port to airport was over an hour late. No contact from the company to let us know of a delay, we had to call them. Customer service was very short with us and acted irritated that we were calling. We were told the shuttle was stuck in Mardi Gras traffic, but upon leaving the port... no traffic! Shuttle then made multiple other stops, putting us about 1.5 hrs late leaving Galveston. We missed our flight, no other flights were available, we had to book for the next day, and ended up incurring several hundreds of dollars in rebooking fees, hotel fees, food, etc. Given that the company had other shuttles earlier in the day they should have been aware of any traffic issues and adjusted accordingly. Horrible service, do NOT recommend! read more

We booked this transfer for a Cruise on Carnival Vista and lemme tell ya, Rosemary is the bomb. 1st of all her tetris skills with luggage was amazing, 18 people with a couple suitcases each and she made it look easy. She was very nice AND she was more than just a driver she was a tour guide. She gave us history and pointed out sites. She just dropped us off, and we would love for her to pick us up when we return on Aug 7. Thanks Rosemary for starting our vacation off right read more

Galveston Limousine - Family vacation on our way to Carnival Vista - Airport Shuttles Near Me - Galveston, Texas

This services is very expensive. Our family could have paid for an uber XL (7 seats) from George Bush airport to Galveston and back for half the price that we paid for this shuttle and we would not have to wait for the shuttle. The shuttle was an hour late in picking us up from the airport. We will NEVER book with this shuttle company again. read more

I have used this service 6 times, with the first 2 times occurring in 2019 and the last four times just this year. They are always easy to find, show up early and provided great transportation to and from the island. I have used it from both Houston airports and got the same great service! Cheaper than renting a car and I don't have to drive in Houston traffic. All of the drivers have been great and very personable. Most recently I had Justin Richardson and Mike, who were both awesome! read more

We had a good experience going from IAH to port Galveston. John introduced himself yes he was working and the ride was smooth. John also show that as it is driving couple of sites along the way. On the way back from the cruise port to the airport was a different story! I don't know the name of the driver, there's no AC on the bus and I feel like I'm gonna pass out and the suspension on the bus leaves a lot to be desired!!We felt every single bump on the road to the point that I felt like potholes!!! read more

Used their service both going and coming to cruise ship, they were right on time both ways and driver of the bus was perfect and service was great. I also needed some help from office as I left something on the bus (100% my fault) so I called and talked to Lisa and she was able to locate my lost item and took it to UPS and had it packed and shipped to me. I highly recommend this company and really appreciate the extra help from Lisa. Dick Dial read more

Picked up late, outside of the contractual 15 minute window. Have been sitting in the shuttle now waiting for forty minutes for someone who is still in the airport. Absolutely.ridiculous customer service. read more

Great transportation. Great Service, great drivers great customer service. Safe, competitive, reliable

First of all, I booked my travel from Houston Hobby airport to the Galveston cruise port pick up time for 10:31am, the driver was 20 minutes late!! Then for my return from Galveston cruise port back to Houston Hobby airport pick up time was 9:05am, the driver was on time but before she arrived, I called the customer service line to inquire as the time was approaching and no one was there, the customer agent, Lisa Marie was rude and very dismissive! She didn't give me time to explain my reason for calling before she rudely and aggressively hung up the phone in my face. Well, needless to say, I'll NEVER book with them again!! Just my experience and my observation!!! read more

Recently used Galveston Limousine to get from Hobby to the island. Our driver, Johnny, had great communication arranging our pick up. He was very professional and found us as we came out of the airport. The car was clean and the ride was pleasant. I would highly recommend and will use them again! read more

We used Galveston Limo for my son's high school Prom in Galveston last weekend and I would highly recommend using them. We booked a Mercedes Sprinter van with them. Our driver, Charles, was great & friendly! He was the first car service to pick up everyone before the rain started after Prom. He shuttled the group of 14 to dinner at Gaidos, Prom, and then back home to our beach house safely. The booking was easy and smooth. Everything was on time and confirmed 24hrs before the event via text message. My son received a call before Charles arrival to pickup the group to start the night. He even had a step stool and assisted the girls getting in and out of the van with their dresses. If you are looking at this group for your upcoming event, don't hesitate to book them! I will utilize them for all my future events. read more

I gave 3 stars because some things were very good and others were not PROS: Unbelievable low price when I compared to Super shuttle, taxis, Uber, Carnival Shuttle & other limo services. We paid $400.00 TOTAL (in advance online) for 10 people with 20 suitcases to go from Houston Hobby Airport to a Galveston Island hotel on a Friday evening and then be picked up at Carnival Cruise port the following Saturday morning and return to Houston Hobby Airport. Many places I called wanted over $1,000 and carnival would have cost $750 but wouldn't drop at the hotel (strictly airport to port). They were very friendly when I called with questions. Completing my request online was fairly easy. Received confirmation with pertinent info. The same woman picked up/dropped off was nice. The drive took about 60 minutes as expected. CONS: it wasn't clear where exactly to wait at airport. We did see one of their black large limo vans (we were in the large white shared shuttle vans) and that driver was nice but it took him 15 minutes on the phone to find out when/where our driver was. Finally our driver came over to us but there was more confusion than seemed necessary. The female driver opened the back doors and stood there while we loaded our own bags and did not offer any help. We told her about 8 of our smaller bags didn't fit in the back and she told us to just load them inside the van, but they kept flying around and falling out while we were driving. Once we got off the ship and found out where to wait I called Galveston limo and asked when they would arrive to pick us up. It was 9:30 a.m. and I was told they would be there at 11:30 a.m. I told them that our confirmation states that multiple shuttles will be waiting at the airport but they replied it will be at 11:30 in 2 hours. The port had no place to sit and no shade. All 10 of us with 20 bags had to stand and wait in the hot Sun for two hours until the shuttle arrived. It was the same woman who had picked us up one week earlier and again left us to load our own bags and even left us to load other passengers bags. overall I would say that you get what you pay for... And the hassle of all the waiting on both ends was still worth saving $600-800 read more

I will post two review. One Arrival and the another will be Departing. Arrival was cool. THE DRIVER WAS ON TIME. The shuttle was nice and clean. Blue light lighting the walk way. Black leather seat. It reminds you of a party bus. The funny part is my kids thought we got a party just for them. We was the first people on the bus. The driver She was nice and friendly. She called me to make sure we arrived and also informed us which exit to meet her it. We stopped it two or Three airports. TIME FRAME: So you can know what time to book your flight and not feeling rushed getting to the ship (if you are cruising). Our plane landed at 9:35 AM. I had scheduled a 10:30 AM pick up time. By the time we got our bags and walked down to the area of pickup It was around 9:55AM . We got there at 12:17 PM. Flaws: the ride was super bumper and the plugs did not work (to change your phone. read more

Horrible service! They left us at the cruise port and refused to refund us. We missed our flight because of them. We waited for the next shuttle and they wouldn't leave til almost an hour after they said they would. Use a taxi instead! read more

We had a stressful (fun) trip planned in order to surprise my Mother-In-Law for her 70th birthday in Florida. The stressful part? Trying to herd all of our metaphorical kittens to DFW so we could fly out to West Palm Beach airport. (Us from Abilene, TX, my son and DIL from Reno, Daughter 1 & her fiancee & their 19mo from San Angelo, and finally, Youngest Daughter from TAMUG... and she doesn't drive.) Easily the EASIEST part was getting our youngest from TAMUG to Hobby, then back from her IAH/Bush flight to TAMUG. Her drivers were prompt, SUPER friendly and professional, and even though she pulled a college kid move & didn't have cash for a tip on the first drive, Connie is going to run our card for the extra to make sure her driver gets his tip. Thank you SO much for your affordable, friendly service. I would never hesitate to recommend y'all to anyone! read more

We want to give Galveston Limousine and especially Maria a BIG SHOUT OUT for coming to our rescue today getting us to our cruise terminal safe. Let me start from the beginning. We had a large group going on the cruise, we used Galveston Limousine picking up the 12 of us at the air port to take us to Galveston to our hotels. We unfortunately were not able to stay at the same hotel, but that was ok with them, as they were able to accommodate dropping us off at a hotel 5 miles away. Now for the reason there is a BIG SHOUT OUT to Maria. Today, the day we were to board the ship to begin our vacation, Galveston was hit with an enormous thunder storm, flash flood warnings were sent out via cell phones and we were stuck at our hotel due to the main road (Ferry Road) was flooded. Our hotels shuttle was stuck in the flood waters after transporting two couples to the port. In notifying our companions they said to call Maria who just dropped them off with the same limousine company that picked us up from the air port. We contacted Galveston Limousine and requested Maria, who just dropped off our companions at the port terminal. We advised them we've been told Ferry Road was flooded and there were no Ubers or Taxi services willing to come get us. Rebecca at Galveston Limousine, who took my call, advised me there was no problem and she would dispatch Maria to come get us. There were two other families (taking a different cruise ship) going the same way and in the same boat (no pun intended) that asked if they could join us. Maria arrived in a 14 passenger vehicle and quickly got us loaded in the rain and on our way. The roads were hazardous and flooded beyond our belief. Maria was very calm, friendly and professional. She navigated us to the terminal port in a safe manner to get us to our final destination, to the relief of all in our van heading towards their vacations. We give Maria this SHOUT OUT for being such a wonderful transporter and navigating us away from the major flooded roads. We arrived safe and dry, in our opinion, she is an asset to the company and we will recommend them to anyone we know heading to Galveston. read more

If your looking for transportation I would NOT recommend Galveston limousine or Galveston limousine shuttle. Same company with two different phone numbers. They require 20% at time of booking then charge your credit card a week before your travel date. If something happens to your flight like cancellation or time delay, they will TRY to accommodate you but if there are no drivers available they can not transport you guess what - you don't get your prepaid money back! read more

The worst service! This company is the worst, they left me waiting more than 12 hours in the airport for the shuttle to the hotel. Don't book their service, the atendants really don't care about you when you call for information. read more

Overall I had a very good experience. The pick up from the airport to the hotel couldn't have been more smooth. They were a bit late when they picked us up from the cruise ship terminal going back to the airport, but that wasn't the issue... when I called to find out about the shuttle, the lady on the phone was very rude and told me to "just wait". I understand things happen when having to pick up multiple people l, but just let your waiting customers know, in case of the potential of missing their flight. Both drivers were excellent though! It was only the customer service representative that I had a problem with. Overall, I would use them again! read more