Had two watches repaired recently quality work and reasonable prices. I highly recommendread more

DO NOT get your jewelry repaired here! I've had multiple necklaces and bracelets repaired here…read moremultiple times and every piece of jewelry I get repaired here breaks in the same exact place it was "repaired"within a few months. These people are scam artists, if you actually want your jewelry repaired DO NOT bring it to smith and sons!

Fuck these guys. I took 1lb 14kt gold to 3 places couldn't pay me out. They said they would…read more Asshat behind the counter weighed it under and said it was silver. Gold colored silver. Wtf. Stay away from these theivs.

I recently had a ring upsized and had a concern a few days later after wearing it. I went back to…read morehave my ring looked at and Michael handled my concern, efficiently, professionally, and kindly. His craftsmanship was outstanding. Michael was happy to help me and I was very pleased with the outcome. This business stood behind their work and all with a smile on their face willing to make sure the customer, me, was satisfied with the work. Thank you so much, Michael.

I broke the chain on my Tiffany's necklace. Tiffany's wanted a couple weeks to do it, but Smith &…read moreSon said they could fix it in just a couple days, for $25 cheaper. It looks fantastic. You would never know it broke! I'd absolutely recommend them for jewelry chain repair!

We needed a watch battery and stopped in. Service was phenomenal and personal. The jeweler…read morecharged us $5 and gained new clients- we will go back for jewelry and the personal service that was given

Michael and his staff are top notch!!! Michael takes the time to ensure every detail is exactly how…read moreyou envisioned it. I bought a custom engagement ring from Michael and he guided me through everything seamlessly. He provided helpful information regarding what metal for the band, the cut, clarity, color and even carat size of the diamond. The difference between Michael and other jewelry stores is he cares about each customers unique reasoning for coming into the store. You can feel that each time you speak with him. I returned a second time to have an earring made into a ring that had sentimental value. After he showed us our options and we received the ring, we were blown away! It was more than what my fiancé and I could have dreamed of. If you want a team with expert knowledge around all things jewelry, great prices and welcoming staff, then Michael Szweds Jewlers is your place!!

I reached out to a good friend of mine to ask him who he used as a jeweler for his wife's ring…read more I've seen her ring before and it was magnificent. He raved about Michael and I took the 40 or so minute drive from Newington to begin the process. Michael was absolutely amazing during the entire shopping and purchasing of the ring. His patience showed and he wanted to make sure the diamond I chose was exactly what I wanted and within my budget. Once I moved on to the setting I chose a spectacular Simon G setting. I told him that rose gold was a must, but not just any rose gold. The color could not be too orange or yellow. We discussed this with the manufacturer and he assured me the risk of getting it the exact color without dipping it was worth it. Michael delivered BIG TIME. The ring is absolutely beautiful and my gf, now fiancé, is absolutely in love with it. It's the dream ring she didn't know she wanted. Thank you to Michael and his entire staff. From a avid reviewer - please choose Michael for your next engagement ring and/or fine jewelry. You will get quality jewelry with customer service to match!

We relocated to the area from out of state earlier this year and I recently lost the diamond chip…read morein my engagement ring. Being new to the area I asked a neighbor for a recommendation and was referred to Said. I can't thank her enough for recommending Said at Hannoush Jewelers in Springfield. My 33 year old engagement ring was repaired in less than a week looking like new. So happy to have found a jeweler of this caliber.

16 years ago my engagement ring was purchased from another Hannoush location on a 22 year old's…read morebudget. The salesman treated him like it was a million dollar purchase. All these years later this ring (and the wedding band I received shortly after) have seen some wear and tear. We stopped by this Eastfield Mall location expecting to have them fix the damage for approx. $200 (a price we were quoted at an earlier time) and have it for a few weeks. Instead, I was treated like a rock star, commended for the way I took care of my jewelry and THANKED for purchasing it from them in the first place! They fixed my ring for next to nothing, told me to stop by to get it cleaned free of charge anytime and brought me nearly to tears with their kind words. In fact, the original salesman who sold my husband the ring still works there. I can't say enough good things, the respect and service they demonstrated goes beyond words. They only had my ring for a few days, which I appreciated. Try this place first when looking for that special item, these folks will treat you right.

Great people, great prices, great selection…read more Joey helped me pick out a great gift for my wife, which she loved. No pressure was placed on me to buy, and he really gave me the rundown on the differences in quality. Don't buy from a giant jewelery store, as you will do BETTER with a local guy who CARES! I'LL BE BACK!

The staff at Furnari Jewelers are some of the greatest people I have ever met. I felt welcomed and…read morevery educated while making my purchase. It was a very comfortable setting with their social distancing and COVID precautions. I could not be happier with my decision and I plan on keeping my ring in the family for years to come. I strongly recommend Furnari Jewelers if you ever have any questions about jewelry and want the best jewelry possible.

Great service. They make pendants so I'm sure you can custom make one…read more They have a good selection of jewelry so you can find what you need there. The workers are very friendly and helpful as well. I would recommend this place.

No only when your there they almost ignore you until you wave someone down, but I brought my chain…read moreto get fixed and was told to come in 3 days. I come within the 3 days and am here at 4:45 and they closed while I am standing here wanting to grab my merchandise I already paid. This is the second time they have done this

I had a couple of rings that were badly damaged from an accident. I was referred to him by a friend…read morethat said he works magic. I called Zin and set up an appointment to meet him and take a look at my wife's wedding rings. He calmly assured me that not only would be fix this but add 2 extra prongs on the engagement diamond because it had only 4 and the diamond could become loose and lose the diamond. I was amazed at the quality of work for short money and the rings were done in 2 days. Definitely go see him if you want a cherished ring or family heirloom restored. Mark M

Mr. Tokman is the epitime of a good business owner. He is warm and friendly and goes out of his…read moreway to provide the service you need, whether it be an appraisal, a repair, or to purchase a small trinket. His prices are reasonable, he does excellent work, and you leave his shop feeling as if you you had done business with a good friend. He is the best! Jacki B - Longmeadow MA

Walked in with an idea of trading in my ring for a different setting. Talked with a knowledgeable…read moresaleswoman and Brad yet again was helpful and able to work with a budget. Highly recommend!

A Great local business! Brad Matthews is the only master jeweler in this area. He is amazing at…read moremaking and creating special pieces! I went to him to get an appraisal, a new setting and bands. He went above and beyond to make sure my needs were met and he kept in contact with me during the process even staying late to finish the pieces! They came out absolutely GORGEOUS and I'll never go anywhere else but Brads! He also has a great approachable quality. Thanks again Brad Matthews! 5 stars!

A few months ago I needed a ring resized and I happened to be in the Ludlow area, so I decided to…read morestop in at this jewelry store. The ring I owned was made of Portuguese gold, so my thought was why not take it to a Portuguese jeweler. When I walked in the staff was warm and welcoming which was a plus. They looked at my ring, gave me a very reasonable price, and gave me a decent time line for my resizing. When I got the ring back it was perfect and they stuck to the quoted price. The store also had a ton of beautiful items which was nice but some of the prices were a bit high. That being said, since it is a small family owned business and not a chain jewelry store, I expected the slightly higher pricing. In the end, this was a great store and I would take any of my jewelry here to get repaired.