My favorite thing about Coyne is that they accept walk-ins! We recently took in a sweet kitty, an…read moreOrange Tabby. We wanted to be certain any health issues were addressed immediately. I called our regular vet and we had to wait for an appointment. I looked around on Yelp and found Coyne and took her right in the same day. We were not surprised that our kitty received a clean bill of health but indeed surprised to find out that she is rare - most (90%) of Orange Tabby cats are male! The front desk was helpful, the Vet was kind and they were transparent with pricing. If you're looking to adopt, they have pets seeking a new home, currently 3 male border collies.

I took my 12 year old cat Carl in to see Dr. Smith after I noticed him not eating. Next day got a…read moreblood test and he was diagnosed with late stage 4 chronic kidney disease. Dr. Smith did not prescribe Carl the treatment he should have gotten and no mention of referring me to someone else. He only recommended a diet change and a CALCIUM based phosphate binder. Long story short Carl went to a specialist but it was too late and I had to say goodbye to him this last Monday. I'm done with Coyne, not one mention or recommendation for a blood test, their app stopped working for me like a year ago and no mention of them switching to a different app (which they apparently did and that's how I kept up with reminders), still sending me ads for Carl even though they have his records from the specialist where he passed on Monday - had to call and ask them to stop because it's just too painful to keep seeing, Dan's I was told I could start sub fluids as a treatment option....its not about what I COULD do or what I could try. It's about what does my baby NEED? Money isn't an issue for me so ZERO excuse to not remind per parents of blood checks or other vital information. Carl ended up needing several meds and the doctor at Coyne even agreed I could try them. Luckily, I'm never going back there and we are pulling our dog as well. I simply can't trust them and need peace of mind for my pet. Carl was there since 2018 and never one discussion about blood tests (should get checked twice per year). I strongly advise you to leave Coyne and go somewhere more personal and knowledgeable. I feel like Coyne is desensitized to sick pets and that's not good. GRILL your vets and be sure you can trust whomever is reading your babies blood tests. If you have a cat, go get them blood tested twice a year once they're over the age of 6.

I never liked my old family vet, because I felt that most of the staff was rude and the vet to be…read moreunderperforming at best. They got the job done and I'm gracious for that. Oak Hill is a bit more expensive than my old vet, but they are worth every penny. The staff is very nice and the vet explains everything with a fine tooth comb. The examination is done in room and not in the back, which is nice, because it makes the visit more inclusive. My 20 year old cat passed away and they made a monetary donation Purdue Veterinary School on his behalf. This was such a nice gesture and shows the sincerity of their work. Oak Hill gets 5 out of 5 for me!!

I brought my dog in 2 year old French bull dog for observation. He wasn't able to walk. The vet…read moretold me oh I'm sorry he probably won't ever walk again. She told me the only chance to save was to drive to a neutralist doctor in Illinois. She then said I needed an xray to determine the life expectancy for my dog. They charge me $400 to give me wrong information. The vet indicated to take him right away there or I wasn't going to be able to reverse the issue hurry she said before 24 hours. I prayed and went home. I made my dog salmon and rice and he got up and ate and then outside to use the bathroom. He changed his mind. lol. I will never go back to that vet they are scam doctors.

I scheduled an appointment with technician and was told Thursday September 27, 2022 @ 4:30…read more At 4:35 on Tuesday not Thursday September 27, 2022 I got call from Four Seasons Animal Hospital asking If I was going to come to appointment today. I explained when I scheduled appointment on phone technician stated the September 27 was a Thursday, I looked back at my white board and thats what was written on it. I told technician that could be there in 5 minutes. I was told 'NO". I asked to reschedule and Four Seasons Animal Hospital made me aware that there was a $25 dollar no show fee. I once again asked If I could come now, it would only take me 5 minutes. Once aging I was told "No". Since September, 2022 I have been receiving invoices for $25. Now they have started adding fees on to the invoice. Increasing the $25 fee. I have taken 5 of my pets (past or present) to Four Seasons Animal Hospital for over the past 7 years and never been late or missed an appointment. I have been receiving there mailers that my pets annual physical is overdue. Four Seasons Animal Hospital is more concerned about a $25 dollar fee than my pets wellbeing this should be a red flag to anyone who would take there pets there for health services. Four Seasons Animal Hospital never made an attempt to resolve this issue. As an existing client that has never missed or was late a compromise could of been splitting the $25 fee. Instead they just hid behind there invoices and mailers. They probably don't care maybe think customer will continue to take there pets there because of the inconvenience of switching veterinarians. I have since taken my pet to another clinic. This veterinarian clinic is clean, has state of art equipment and are very good with my pets. And when it comes to cost for similar annual vaccines and lab test are more than 30% less expensive. I saved more than 25$ in cost during my first visit to new pet clinic. Lets all be real its not the $25 that is the reason I refuse to go back to Four Seasons Animal Hospital, its the customer service, lack of communication and the cost of services. I will admit I am sacrificing the convince of the proximity to my home but I had to weigh all factors.

Small veterinary office. Staff is wonderful and the vet is very nice. This is a one room clinic…read more So affordable. I have never had ONE issue with them and I highly recommend them.

Doctor D and his staff is a once in a lifetime find ! Caring…read more& compassionate... Just a Good Man

I took my 17 y/o cat there for the first time today and am very pleased! There is a separate cat…read morewaiting area, and separate cat exam rooms. Dr Dunn was kind, gentle, and not rushed when examining my cat. The staff is knowledgable and answered all my questions. They listened to me. My cat normally is fearful at a vet visit but today, she was calm and felt safe enough to explore the room. The cat area is quiet and calming. I highly recommend them for cats!

The staff is friendly and always smiling, you can tell they care about their patients. I LOVE that…read moreyou can text them to set up appointment or for questions, they always find your answer and get back to you quickly. My 3 dogs love to visit. I also love that they have urgent care. They are upfront about wait times and they do spend time with you during your appointments to get to know your pups and make sure they answer all your questions or concerns.

It was my first time at the Crossroads Animal Hospital…read more Danielle took care of my dog Princess. She was excellent with her. She was also good with answering my questions. Tori Mariscal (Submitted for me by a friend)

First time coming to this facility and my entire experience was great. From the desk clerk filling…read moreout our 5 kittens' first-time application, to the receiving male assistant being knowledgable and helpful on what we needed prior to seeing the vet, to seeing our vet, is really was professionally done and with a cordial and cheerful attitude. Brought in our kittens for their first vaccinations, nail clippings, heartworm/flea/tick meds and more. Dr. Zachary Ginkel, DVM was their vet we met with, and he was super pleasant, cordial and professional. He really put his heart into taking care of the kittens and giving me everything I needed for them. Thank you, Dr. Ginkel, for being so great, it is reassuring to know a vet/Doctor is caring about animals and not just doing his job. Please remember to stay this way years down the road: people really need a postive figure to help with their beloved pets, like ours. Ever so grateful :)

Dr. Quivey is so kind, caring, compassionate and affordable!…read moreMy daughter's cat needed help when her eye swelled and turned red. She has allergies that triggered an autoimmune reaction. The staff was great! The instructions provided for aftercare were clear. We highly recommend Dr. Quivey!

First Impression....sometimes don't hold true. I wasn't sure of what to expect looking at the…read moreoutside of this place, but, what this place lacks in mortar, it more then makes up for in customer service, knowledge, price, and care. Dr. Dale is fantastic. He's a wealth of knowledge and truly cares for each pet. How can you tell? Based upon how long the visit is and everything he asks you. I appt lasted 1 hr! I can't even get that with a regular doctor!! I love all the little cute sayings on the wall and the vet tech/receptionist Barbi is great too! Two Barks Up for this place!

I love this place and so does my four-legged baby girl! She had an awful bladder infection that…read moreactually turned into 75+ stones! She needed surgery and every one of the staff members was so sweet, caring and informative. The vet, Amy Jamieson took the time to explain everything, the process, special diet afterwards, what to look for during recovery, etc. in a patient and caring way. She is very approachable and kind, really caring about your loved one. The staff could tell how concerned I was about my baby and the worry about the cost. They assured me they would make her better, they had done this before, she was going to be fine - with an actual hug and hand squeeze to confirm they got this! Moreover, they were completely transparent with the cost estimates (which ended up being less than what they quoted!). The exceptional customer service is paramount here! They called every day after the surgery to check on my little one (is she eating, is she going to the bathroom, how is she acting?) How wonderful! The front desk reception is kind and organized, just making it a lovely experience. I would trust any animal member of the family with the staff here and just really feel like we were cared for - what a great place.

I was freaking out over my sweet kitty because I thought he had a unitary blockage, the second I…read morecame in they took him back immediately! Great vets and vet techs!

I have recently started using this veterinarian, and I am very pleased with their service. They did…read morean excellent job cleaning my dog's teeth and removing tartar. Their prices for flea and tick medication are very reasonable, and they also provide a great nail-trimming service. The staff is always friendly and patient, which I greatly appreciate.

I've taken my dogs here for years. They handle all of them wonderfully, even the one that isn't…read morevery animal friendly. I highly recommend this vet!