excellent service , does not over charge for services rendered. I've been going to them for the…read morelast twenty years.

Mao is an honest mechanic in what can be a dishonest industry. We recently got an older German…read moremodel car that our typical mechanics were not interested in working on. He was upfront with the costs and helped us triage what was urgent vs what could wait for a while. His administrative methods might be a tiny bit antiquated (hand wrote the estimate and what was repaired, hand wrote down my contact information for a rolodex) but I didn't mind. He got the work done within a day and the car has been running smoothly ever since.

Excellent service, and professionalism. I would not trust anyone else for my car care!read more

Very quick and easy! Saved me from a lot of headache and time from other Repair shops trying to get…read moremy crankshaft sensor fixed. As a first timer there I really appreciate the help under short notice.

Most honest mechanics in the area. I would highly recommend to any of my friends and family!read more

This place is crap just like the mud they left on my inside of my door and they put used parts on…read moreyour Vehicle Just remember Bruce's Junkyard is right next door there buddy's their favorite place of shopping new parts for your car Misses Kenny so called Mechanic Hates for anybody to bring their parts in because he'll find a way to say that it's not the right part so he has to get his own part to put the screws to you And down the road I've had 3 mechanics and 3 auto parts shops and gmc dealership Say that he was wrong on the part that I've gotten just so he could get his own part he is famous for this and have the car there to screw me Because he don't like anybody saving money he wants every Last cent you got I see all bad reviews this third time last time they screw me first time misses kenny told me my part was not right carquest 2 steps across the street From the shop I told him I was walking over there to get the part correct and make her happy said no I'm gonna have my own part and charge me another $40 When I could have went 2 steps across the street Enjoys misses kenny the fact that taken advantage of people's money Ripping them off and second of all I had them put brakes on the car Got down the road misses Kenny Did not know how to put brakes on Because they were squealing down the road So I had to bring it back to the shop for him to adjust it Act like they didn't do anything wrong i had to argue So then I gave him a third chance this last chance I bought another part for another vehicle and they acted like that it was not the right part again!!! After I was told pacifically by several people that it was the right part other people been in business since 1934 They try to tarnish other people's name And I've had it checked out where he is lied as well Where he knew he could not buy that part brand new out of stock everywhere I had to buy used That he tried to claim that you could buy it brand new that was a big lie and he acted like he talked to the store the manager at O'reilly's which he couldn't give me a name I looked at his lieing face and I called him a liar Cause he knows he is a liar and he likes to cheat people out of their money Especially when other people work hard to get where they are and he likes to break them down for every penny they have and then change the price on them when we get to the shop after they tell you one price on the phone misses kenny and boy Carter switched old bait trick act on you Then he twists his words try to make people sound like they're crazy when he's the real crazy one AVOID THIS SHOP WITH ALL COST!

if I could give MORE stars I WOULD! Just yesterday afternoon Thanksgiving Holiday weekend) I was…read moreout of town, driving north on I-95 about 20 miles south of Richmond when I got dashboard msg warning me of engine overheating & to idle engine immediately! Close to my overnight destination, I managed to 'limp' car there after a couple cycling stops for engine to cool. at 81 years old I became veryworries & anxious about what to do! Once i found & contacted Malcolm, he agreed to come out right away - in the dark, and in freezing temperature to help me out. And INDEED he did! He was able to identify the problem, fix it, & do a couple tests to make sure. He was truly a GODSEND. And this guy KNOWS his stuff! His fee was reasonable & fair - a great value. I HIGHLY recommend him!!!

If you need an honest mechanic in town, you need to call Mr. Kweleme. My vehicle wasn't feeling…read morethe same after it was serviced. I had it looked at by three different mechanics in Richmond area. All gave me a list of things that needs replaced. Each one's list was different things to be replaced. None of their suggestions sounded right to me. After looking on Yelp I found Mr. Kweleme. Mr. Kweleme replaced two of my vehicle's spark plugs and changed the engine oil and it fixed the issue. I also asked his opinion on the other things mentioned by the previous mechanics, and except one thing, everything else that was told by other mechanics was not necessary. Mr. Kweleme confirmed those parts are in good condition and explained why he thinks they need no replacement. I think Mr. Kweleme is also charges resonably. Thank you Mr. Kweleme!

Surprised! I came because of a sign advertising the brand of tires on my car. My tire had a small,…read morevisible screw in it. Wondering if the tire could be plugged? Yes, I'm told, expecting to hear that "upon investigation, I'm sorry to tell you that you need a new tire." But no! I was told you don't need a tire and the screw did not puncture the tire! Expecting an "up charge" it was no charge!!! Thanks a bunch!!!

Mark's attitude towards customers has turned me away from this location. Very rude and belittling…read more For some reason they are unable to explain car problems in simple terms. Second opinions have showed me that they continuously overprice the work being done. I've had better luck taking my car to the dealership so they will be honest with me.

Super impressed with this establishment!! My entire experience was great! I no longer wanted to go…read moreto my usual location in Richmond and decided to find some place new. Sooooo I stumbled upon Express Oil Change & Tire Engine, and I loved the experience!! The best part about this entire experience ... being able to sit in the car!! I was greeted as a new customer, and everything was explained to me thoroughly about the general process. Tom was excellent, and managed my car. He was thorough in his explanations, answered all my questions, and even helped with two unrelated items without me having to ask at the end of my appointment: 1. Retightening my hood latch, and 2: resetting my oil change notification in my car, which prior places said would reset on its own, but never did. He even told me how I could do it myself in the future and showed me. Excellent customer service from Tom, and he is the reason I would come back!

Don't go here for state inspection. They will "hunt" for issues and then give you a ridiculous…read morerepair price.