Throughout our time as renters, they were incredibly attentive and responsive to any questions or…read moreconcerns we had. But what really sets them apart is how they went the extra mile for us. When we fell in love with the home we were renting and wondered if it might be for sale, Harbor Property Management helped facilitate communication with the owners. Thanks to their assistance and willingness to help, we were able to purchase the home we'd been renting and it's truly our dream home!

They had my review removed so I'm posting it again…read more Good luck getting somebody on the phone! the women who finally answered had an attitude,for what I'm not sure, basically said they only had 2 days for showing....i have a job so idk who she expects to just be available on Monday in the middle of the day, called back immediately after and someone said they were available on Tuesday( after I was just told they only have 2 viewing days...) schedule for the Tuesday NEVER received a call to confirm I call today tryna figure out what's going on, the rude person who answered the phone told me they don't give phone calls to confirm appointments and that it's an open house....long story short AVOID THIS COMPANY AT ALL COST! Waste of time completely rude and constantly unprofessional I wish I could give Negative starts HORRIBLE!

We have been tenants for a couple of years now and so far havent have any issues. We're so lucky…read morewith the owners of our rental as they have been extremely generous to us. We feel the same towards this property management company in general. Rogelynn most especially is very responsive and considerate. She communicates effectively to everyone involved. I dont think there has been any instance wherein I had to wait for a long time before getting a response. She is prompt and good at what she does. She is friendly and an absolute asset to Beach Cities. :)

I applied for a unit and Kim was unprepared and unable to verify my fiancée work verification…read morethrough the work number since he is a Wal-Mart employee and that is the only way to verify employment. Kim even admitted that she was having difficulty and couldn't verify. She then offered for us to pay an additional fee to verify it ourselves. I declined moving forward with the application due to their lack of completing things on their end and was told that I would receive a refund for my application fees. That has not happened yet. Do yourselves a favor and rent through a competent management company.

Long Beach Property Management is an amazing company. The property manager, Brian, is incredibly…read moreeasy to work with and very attentive to the tenant's and property's needs. They are very quick to respond to any questions or concerns you may have. Would definitely recommend renting with LBPM!

I was at the 1162 E 3Rd St Apartments in Long Beach for a year. Before I moved my stuff in I saw…read moreroaches. They only had there maintenance guy seal breaches. Anna said they would bring in exterminator, they never did. The shower is way too low. If you are taller than 5'6 could be an issue. The toilet is really low. People steal each others packages. I never unpacked and didn't even cook there. I left the apartment 100% clean and perfect. They charged me $125 to repaint the apartment. I did a walk thru with Francisco and he said it was perfect. Never said anything about the paint. The guy who runs it was mad when I put my notice in. I think he just charged me to retaliate against me. Renter be aware. The roach issue is the worst part.

I would strongly caution anyone considering renting from this property and management company. My…read moreexperience with Real Property Management in Long Beach has been extremely frustrating and unprofessional. After moving out of the unit at 3951-3056 Howard Ave in Los Alamitos, I completed a walkthrough where I was told I would not be charged for cleaning. The apartment was completely emptied out -- it's a very small 2-bedroom, 1-bath unit with no garage after the property removed garages to build ADUs. Despite this, they are now attempting to withhold my security deposit with questionable charges such as "junk removal" and cleaning fees. It is now day 22, and I still have not received my deposit back or adequate communication. Multiple calls and emails have gone unanswered. On top of that, tenants had to deal with ongoing construction, parking issues, maintenance problems, and constant disruptions while living there. At this point, I am preparing to pursue the matter in small claims court due to what I believe is bad-faith withholding of my deposit. I recommend future renters document everything carefully and know their tenant rights before renting here.

Im sorry to say that this property management is taking advantage of anyone who rents in their…read moremanagement, portal use to make payment will charge you, even you have a rental insurance. Very slow when you complain or maintenance repair, vendors are not willing to cooperate with your time or convenience, i have to monitor every single request due to will noted completed, rent is too high for one bedroom, busy street N Lakewood Blvd. No issue before from previous property management, tenants are responsible to pay service for trash, check your utility bills..place is not well isolated. You could hear everything inside your unit, specially the speeding cars. Very HOT during summer time you need 2 AC to feel comfortable, one in the bedroom and one in living room, Not enough HOT water pressure at the laundry room, will ruined your clothes. Called SCE stated its pipe is pour, Been renting for a year and it's been a nightmare,. They will charge you arm and leg when you moved out, you will end up nothing to get to refund your deposit, they will charged you minor scratches on baseboard..discoloration of paint..Never late on rent. Awful!!!! Taking advantage of a good tenants.

I have had the privilege of working with Gabriela Jansen and the Mike Dunfee group for 10 years!…read more I decided to work with a management company because I wanted someone else to do the thinking for me when it came to all aspects of my rental unit. Gabriela has been the best partner I could ask for in 10 years of being a landlord. Beyond her excellent communication skills, I especially appreciate her expertise in real estate. When decisions need to be made, she is fantastic at providing me with the information and options necessary. Over our 10-year partnership I have come to really trust her opinion and guidance as I make decisions regarding my unit. This past year, I wanted to make some repairs and upgrades to my unit. I was overwhelmed with the idea of finding a contractor and going through the process of renovations. Gabriela reminded me that the Mike Dunfee group offers contracting services and recommended that I speak with Joel Loya. From my first conversation with Joel, I was impressed with his knowledge and professionalism. He listened to my concerns and goals, sent me photos of his previous work, and then sent me a clear proposal. As the project progressed, Joel was always available for questions and updates. I ended up doing a complete kitchen remodel and bathroom upgrade, along with all new floors. They took care of everything from start to finish. The entire unit is gorgeous, and the kitchen is above and beyond my highest expectations. The countertop, cabinetry, and appliances are the highest quality. The quality of work makes me want to live there myself! I am so grateful to have Gabriela and Joel on my team. I would hire Joel and his team for any construction project in the future. In fact, I am already thinking about the next round of upgrades I want to make! Thank you Gabriela for making my day-to-day life as a landlord easier and Joel for upgrading my unit to top of the line quality!

I have contacted them multiple times, sent emails and I get no response back. For a group that is…read morecontracted to lease out property's I dont see how they offer a great service if they are not available to assist potential tenants. Dont bother calling their main line, no one ever answers. Horrible service! I was interested in a condo that have posted. If their service is like this there's no way I would want them as a property manager!!

I have rented from JTM since 2020- my experience was A+…read more Anytime i had an issue with my apartment, they would respond immediately sending over the best professionals to fix whatever was wrong I would highly recommend. Staff was always courteous and kind

I am in utter disbelief that this pathetic excuse for a management company has more than half a…read morestar. I cannot emphasize enough how much of a nightmare it is renting from this "company". It is as close as you can get to a scam under the guise of a "management company" I don't think I have ever written a negative review like this in my life, but they were so dangerous and excruciating to work with, I feel the need to warn people. I have so many pictures and videos that are grounds for suing. It was like pulling teeth to do anything with them. Don't count on them ever doing what they say they will, when they say they will. Tony will "forget" about every single meeting, and then you'll have to pull teeth to even get a lackluster response.

They manage my mom's house. They're great to work with and are on top of everything. Highly…read morerecommended Property Management Company

After getting a notification our rent was going to increase by over 20% @ Avalon Cerritos, we began…read moreour house hunt. The team at Belmont Land were quick to respond, kind and extremely helpful. After learning that the house listed I first saw was taken, the rep offered to take my number to keep me updated with new properties that would be coming to market. Absolutely recommend Belmont Shore Land for your home hunting needs.

Rewriting my review now that I have had the move-in, resident, and move-out experience with E&H! I…read morelived in one of their properties for about four years. First, the viewing was self-guided. You get a key from a lockbox and let yourself in. It can be nice to have a guided tour to show you where building amenities are, but this worked too. I applied for the unit the same day. I was third in line as an applicant, to my dismay. However, the two applicants ahead of me somehow disqualified. Either their income didn't check out or they didn't bring the deposit check within 24 hours as required. Either way, I felt very lucky to have come up in the line, because that was a great condo. Moving in was stressful from what I recall because you don't get your lease until the day you move in. Most places give you keys before that. So in my mind, I worried they would take it out from under me while all my boxes were downstairs in a moving truck. I would argue for changing that procedure. That said, now that I have had more experience with them, they are a professional company with clear procedures, so I would tell other tenants who worry like I do, not to stress so much about that. During my tenancy, I tried to minimize the maintenance I requested because I didn't want to give reason to raise my rent by increasing costs, and also because it's a pain to have maintenance crews. The previous maintenance coordinator was a nightmare and I was relieved she left because she communicated so terribly. But then came Carlos, who is amazing. Carlos will have a work order in your email and a technician calling to schedule before you can even think about when you're available. He is friendly and professional. When I needed maintenance, E&H sent maintenance. There was no humming and hawing over whether it was necessary, whether I should cover it myself; they just dealt with it. During my tenancy, they replaced a water heater and a toilet without hesitation. This could be in part related to the specific property owner for my condo, maybe he was less cheap about things, who knows. But I do know that if something broke, they fixed it, and I have no complaints there. My property supervisor was Lorenzo. Outside of the start and end of my tenancy, I had very little interaction with him. He is very direct; you won't find him small talking or sharing personal details. Nonetheless, he is professional, experienced, and by the book. If you want to know how your tenancy will go, read your lease; they follow it to the letter. Lorenzo helped make my move-out easier than he had to. I am appreciative of him as a property supervisor. You don't always know how things will go when a company has your deposit money. I wish I could tell my past self not to worry so much and that it was okay to trust what was being said to me. The other office staff are hit and miss. Some are helpful and responsive. Some will ignore three emails in a row and just never acknowledge you. Communication could be much better, which is why this review is four stars instead of five. I wish they were proactive instead of reactive. I think E&H counts on their property supervisors to do too much, which results in office staff who don't have many answers and property supervisors who are stretched too thin. I had to return my keys on a Sunday, so I was told to drop them in the mailbox. Unfortunately, the mailbox was jammed so I couldn't. I was leaving town the next morning, so there was no option but to leave them inside the apartment. I worried I would be charged a fee for this, but I was not. It did stress me out immensely though. The payment portal is convenient, although there is a small transaction fee each month paid by the tenant. I like that you can view your entire account ledger in the portal. All documents are also stored there. My deposit was returned in full, including my pet deposit, via check, mailed 19 days after I vacated, within the CA legal limits. No deductions were made. It was important to me to get a full refund, so I cleaned that condo to within an inch of its life. I have no idea what the standard is, but I left it cleaner than I found it for sure, with the exception of the carpet, which had normal wear and tear after so many years of use. I filled all the holes in the walls that I had made, and I painted over the spackle with a paint match even though painting was not asked of me. I scrubbed the cabinets and drawers inside and out. I made myself sick with cleaning fumes. In any case, I got all my money back, so it was worth it. Again, I will say that E&H is by the book. They tell you what to expect. Read the qualifications for tenants before you pay your application fee. Use the move-out checklist they send you when you vacate. Communicate in writing. That way, you won't have surprises later.

Do not waste your time trying to book tours with this company. They have poor communication skills…read moreand lack customer service skills as well. On multiple occasions my husband and I have tried booking tours with them only to have our messages ignored. They're only receiving one star because yelp makes me give them something. Update: While I appreciate your response that doesn't change the fact that multiple messages to your staff went unanswered. Multiple members of your staff failed to respond to messages about setting up tours to the point where the property became unavailable. During the most recent incident when we asked a member of your staff why they never returned our messages they said "I don't know what to tell you " when it was him specifically who failed to respond to the messages sent by my husband. Happy to discuss this further with you if you provide contact information.

Since I needed a new wall heater Borba Property Group recently sent a professional heater installer…read morename Robert to install a brand new high quality wall heater in my apartment unit. Robert was cordial and very friendly. He took his time to make sure the heater was installed properly to ensure I would have a reliable source of heat during the upcoming winter. Robert even shut the piolit light off for the summer to help save on my gas bill and keep my unit cooler. He told me to simply call the gas company to turn on the piolit light when the weather starts getting colder. I love the professionalism of Borba's maintenance staff and the high quality of their replacement items.

I WOULD GIVE ZERO STARS IF THAT WERE AN OPTION…read more This has been, without question, the worst experience I have ever had with a property management company. Communication and emergency response are virtually nonexistent. Their stated office hours are approximately 9:00 a.m.-4:30 p.m., Monday through Friday, and in our experience, getting assistance outside those hours has been extremely difficult. At one point, a new gate was installed on a Friday without providing the occupying tenants with the necessary clicker, leaving us unable to properly access our unit until Monday. Even more concerning, we experienced a major water leak on a Thursday evening that caused significant damage to the ceiling. Despite the seriousness of the situation, the issue was not addressed until the following Tuesday. A large section of the ceiling--approximately 2.5 x 2.5 feet--was then left open for roughly three weeks. We subsequently became extremely concerned about possible mold and the safety of the apartment. The children developed significant coughing, episodes of vomiting associated with the coughing, and skin rashes. After staying outside the apartment in a hotel for three nights, their symptoms improved significantly. After returning to the apartment for one night, the coughing and wheezing returned. We have now been displaced from the apartment and are paying for hotel accommodations while also being responsible for rent. Management's response regarding our hotel expenses was to suggest that we contact renter's insurance. Mold testing has finally been performed, but we are still waiting to receive the actual laboratory results and complete report. We are now also being told that additional testing for lead and asbestos may be necessary. What is most frustrating is the lack of urgency and communication throughout this entire situation. When families are paying rent, they should be able to reasonably expect a safe, accessible, properly maintained home and timely communication when serious problems arise. Based entirely on our experience, I would strongly caution anyone considering renting a property managed by this company. Document everything, take photographs, keep every email and receipt, and do your research before signing a lease. I would not recommend this management company to anyone.

Service requested was fixed quick & efficient. Get the job done as soon as possible. Convenient…read morerequest process via the online portal. Excellent job overall. I'm happy with their service.

belmont brokerage is the best the maintenance are fast and they solve the problem any…read moreinconvenience